HP Envy 14-1111 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Envy 14-1111
  6. Maintenance and service manual
HP Envy 14-1111 Maintenance And Service Manual

HP Envy 14-1111 Maintenance And Service Manual

Notebook pc
Hide thumbs Also See for Envy 14-1111:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Reference Manual, User Manual
HP ENVY 14 Notebook PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Envy 14-1111

Summary of Contents for HP Envy 14-1111

  • Page 1 HP ENVY 14 Notebook PC Maintenance and Service Guide...
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 MSG revision history Revision Publication Date September 2010 Description Updated spare parts throughout MSG.
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description ... 1 2 External component identification ... 5 Top ... 5 Button ... 5 Keys ... 6 Lights ... 7 TouchPad ... 8 Display ... 9 Front ... 10 Left side ... 11 Right side ... 12 Bottom components ...
  • Page 8 WWAN module ... 38 WLAN module ... 41 RTC battery ... 45 Memory module ... 46 Battery connector board ... 48 Top cover ... 50 Keyboard ... 52 Audio/USB board ... 55 Bluetooth module ... 56 SIM/WWAN board ... 57 Optical drive ...
  • Page 9 Using system restore points ... 82 8 Connector pin assignments ... 83 Audio-in (microphone) ... 83 Audio-out (headphone) ... 83 HDMI ... 84 RJ-45 (network) ... 85 Universal Serial Bus ... 85 9 Power cord set requirements ... 86 Requirements for all countries ... 86 Requirements for specific countries and regions ...

  • Page 11: Product Description

    Product description Category Description Product Name HP ENVY 14 Notebook PC Processors Intel Core i7-840QM 1.86- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-820QM 1.73- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-740QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache)
  • Page 12 2048-MB total system memory (2048×1 or 1024×2) Supports 6.35-cm (2.5-in) hard drives (HD) and solid-state drives (SSD), 12.5-mm (.49-in) and 9.5- mm (.37-in) thicknesses Customer-accessible Serial ATA Accelerometer (HP Mobile Data Protection System 3D) Supports the following single hard drive configurations: ● 750–GB (7200–rpm) ●...
  • Page 13 Full-size (14.5 in), backlit, island-style keyboard devices f5/f6 control for backlight brightness TouchPad with gesture support (HP-defined, scroll, pinch, zoom) Taps enabled by default Power 90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-...
  • Page 14 Description Preinstalled: ● Windows® 7 Home Premium 64-bit ● Windows 7 Home Professional 64-bit ● Windows 7 Ultimate 64-bit ● Linux (configurable with embedded HP QuickWeb End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ●...

  • Page 15: External Component Identification

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

  • Page 16: Keys

    Keys Item Component Windows logo key Windows applications key Action keys Optical drive eject key Chapter 2 External component identification Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key.

  • Page 17: Lights

    Lights Item Component TouchPad off indicator Power light Mute light Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state.

  • Page 18: Touchpad

    TouchPad Item Component TouchPad off indicator TouchPad zone Left TouchPad button Right TouchPad button Chapter 2 External component identification Description Turns the TouchPad on and off. Quickly double-tap the TouchPad off indicator to turn the TouchPad on and off. Moves the pointer and selects or activates items on the screen.

  • Page 19: Display

    Send and receive wireless signals to communicate with wireless local area networks (WLAN). Record sound. Records video and captures still photographs. To access the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam. On: The webcam is in use. Display...

  • Page 20: Front

    Front Item Component Speakers (2) Bluetooth compartment Digital Media Slot Chapter 2 External component identification Description Produce sound. Contains a Bluetooth device. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory card ●...

  • Page 21: Left Side

    Left side Item Component Optical drive USB ports (2) Audio-out (headphone) jack/Audio-in (microphone) jack Audio-out (headphone) jack Description Reads/writes optical discs. CAUTION: Do not insert 8-cm optical discs into the optical drive. This can cause damage to the computer. Connect optional USB devices. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio.

  • Page 22: Right Side

    Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.

  • Page 23: Bottom Components

    Bottom components Item Component Memory module/wireless module compartment Vents (3) SIM slot (select models only) Accessory battery connector Battery cover release latch Battery bay Description Contains the memory module slots and a wireless WAN module. CAUTION: To prevent an unresponsive system, replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Chapter 3 Illustrated parts catalog Description This is the product name affixed to the front of the computer.

  • Page 25: Computer Major Components

    Computer major components Computer major components...
  • Page 26 Item Description 14.5-in, LED, HD, AntiGlare, flush glass display assembly (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers,and 2 WWAN antenna cables and transceivers): SVA display assembly for use only on Beats Edition computer models SVA display assembly for use only on standard computer models WVA HD+ display assembly for use only on standard computer models Keyboard (includes keyboard cable and keyboard light cable):...
  • Page 27 Item Description ● For use in the Netherlands ● For use in Portugal ● For use in Russia ● For use in Saudi Arabia ● For use in South Korea ● For use in Spain ● For use in Switzerland ●...
  • Page 28 Item Description Intel Core i7-820QM 1.73- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-740QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-720QM 1.60- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Dual Core i5-580M 2.66-3.33-GHz processor, (SC turbo up to 3.06-GHz), 3-MB L3 cache, 35-W...
  • Page 29 Item Description 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm Solid-state drive (includes solid-state drive bracket): 256-GB 160-GB Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) (20) Memory modules (2, PC3, 10600, 1333-MHz): 4096-MB 2048-MB 1024-MB (21) RTC battery (includes cable and double-sided tape) (22)

  • Page 30: Door Kit

    Door Kit Item Description Door Kit, includes: Battery cover Memory module/wireless module compartment cover Mass storage devices Item Description Hard drive (includes hard drive bracket): 750–GB, 7200–rpm 750–GB, 5400–rpm Chapter 3 Illustrated parts catalog Spare part number 608384-001 Spare part number 633252-001 603787-001...

  • Page 31: Miscellaneous Parts

    LightScribe (includes cable, connector board, and retention rails) Miscellaneous parts Description AC adapter: 90W PFC RC/V HP Smart AC adapter 90W PFC RC/V EM HP Smart AC adapter 90W PFC RC/V EM 3W HDMI to VGA adapter Headphone: Power cord:...

  • Page 32: Sequential Part Number Listing

    Description For use in South Korea For use in Switzerland For use in Taiwan For use in the United Kingdom and Singapore Protective cover: Beats Edition protective cover Standard protective cover Screw Kit Sequential part number listing Spare part Description number 490371-001 Power cord for use in North America...
  • Page 33 Spare part Description number 582564-001 Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 582564-002 Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,...
  • Page 34 Spare part Description number 608366-001 14.5-in, LED, HD+, AntiGlare, flush glass WVA display assembly for use only on standard computer models (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers,and 2 WWAN antenna cables and transceivers) 608367-001 160-GB solid-state drive (includes solid-state drive bracket) 608368-001...
  • Page 35 Cable Kit (includes the Bluetooth module cable) 609940-001 90W PFC RC/V HP Smart AC adapter 609947-001 90W PFC RC/V EM HP Smart AC adapter 612259-001 Intel Core i7-740QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache; includes replacement thermal material) 612260-001 Intel Core i7-840QM 1.86- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache;...
  • Page 36 Spare part Description number 617265-001 Battery connector board (includes cable) 619399-001 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on Beats Edition computer models (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers,and 2 WWAN antenna cables and transceivers) 619400-001 Keyboard for use only on Beats Edition computer models in the United States (includes keyboard cable...
  • Page 37 Spare part Description number 625485–001 Bluetooth module (with gasket) NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 608385-001. 625831–001 Intel Core2 P620 2.13Hz processor (1066-MHz, 3-MB L3 cache; includes replacement thermal material) 626039–001 Intel Core i5-460M 2.53-GHz, 35W turbo processor (1066-MHz FSB, 3-MB L3 cache) 629879-001...

  • Page 38: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 39: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 40 Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Chapter 4 Removal and replacement procedures Typical electrostatic voltage levels Relative humidity 35,000 V...

  • Page 41: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 42: Component Replacement Procedures

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 43: Service Tag

    Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Computer feet The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

  • Page 44: Battery

    Battery Description 8-cell, 59-Wh, 2.00-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 45: Sim

    Remove the battery cover. The battery cover is included in the Door Kit, spare part number 608384-001. Slide the right battery release latch (1) to unlock the battery. Slide and hold the left battery release latch (2) to release the battery. Pull the battery tab (3), and then remove the battery from the computer.

  • Page 46: Mass Storage Device

    Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery cover and battery (see Remove the memory module: Press in on the SIM (1) to release it from the SIM slot. Remove the SIM (2) from the SIM slot.
  • Page 47 Description 250-GB, 7200-rpm Hard Drive Hardware Kit (includes hard drive bracket and screws) Solid-state drive: 256-GB 160-GB Before removing the mass storage device, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Wwan Module

    Lift the mass storage device (2) out of the mass storage device bay. If it is necessary to replace the mass storage device bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the mass storage device. Remove the mass storage device bracket (2).
  • Page 49 Remove the battery cover and battery (see Remove the hard drive (see Remove the WWAN module: Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The 1/red WWAN antenna cable is connected to the WWAN module 1/Main terminal. The 2/blue WWAN antenna cable is connected to the WWAN module 2/Aux terminal.
  • Page 50 Remove the WWAN module by pulling the module away from the slot at an angle. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 51: Wlan Module

    WLAN module Description Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom 43224 802.11a/b/g/n 2×2 WiFi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,...
  • Page 52 Slide the memory module/wireless module compartment cover (2) toward the back of the computer until the tabs on the cover disengage from the slots in the base enclosure. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is included in the Door Kit, spare part number 608384-001. Disconnect the WLAN antenna cables from the terminals on the WLAN module.
  • Page 53 Remove the two Phillips PM2.0×3.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
  • Page 54 Reverse this procedure to install the WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 55: Rtc Battery

    RTC battery Description RTC battery Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Memory Module

    Remove the RTC battery from the system board. The RTC battery is attached to the system board with double-sided tape. Reverse this procedure to install the RTC battery. Memory module Description 4096-MB (PC3, 10600, 1333-MHz) 2048-MB (PC3, 10600, 1333-MHz) 1024-MB (PC3, 10600, 1333-MHz) Before removing a memory module, follow these steps: Shut down the computer.
  • Page 57 Remove the memory module (2) by pulling it away from the slot at an angle. Reverse this procedure to install a memory module. Component replacement procedures...

  • Page 58: Battery Connector Board

    Battery connector board Description Battery connector board (includes cable) Before removing the battery connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 59 Swing the rear edge of the battery charger board (1) up and forward until it rests upside down in the battery bay. Disconnect the power extension cable (2) from the battery charger board. Remove the battery charger board (3). Reverse this procedure to install the battery charger board. Component replacement procedures...

  • Page 60: Top Cover

    Top cover NOTE: The top cover spare part kit includes the power button board and cable and TouchPad and cable. Description For use only on Beats Edition computer models For use only on standard computer models Before removing the top cover, follow these steps: Shut down the computer.
  • Page 61 Remove the three Phillips PM2.0×3.0 screws that secure the top cover to the computer in the battery bay. Turn the computer right side up, with the front toward you. Open the computer as far as it will open. Lift the front edge of top cover (1) until the TouchPad cable is accessible. Release the ZIF connector to which the TouchPad cable is attached, and then disconnect the cable (2) from the system board.

  • Page 62: Keyboard

    Release the ZIF connector to which the keyboard cable is attached, and then disconnect the cable (5) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: For use only on Beats Edition computer models: ●...
  • Page 63 For use in country or region: ● For use in France ● For use in Germany ● For use in Japan ● For use in Latin America ● For use in the Netherlands ● For use in Portugal ● For use in Russia Before removing the keyboard, follow these steps: Shut down the computer.
  • Page 64 Release the keyboard light cable (2) and the keyboard cable (3) through their respective openings in the top cover. Turn the top cover and keyboard right-side up, with the front toward you. Swing the rear edge of the keyboard (1) up and forward until it rests at an angle. Slide the keyboard (2) back at an angle until the tabs on the front edge of keyboard disengage from the slots in the top cover.

  • Page 65: Audio/Usb Board

    Audio/USB board Description Audio/USB board (includes cable) Before removing the audio/USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 66: Bluetooth Module

    Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 608385-001. Description Bluetooth module (with gasket) Before removing the Bluetooth module, follow these steps: Shut down the computer.

  • Page 67: Sim/Wwan Board

    SIM/WWAN board Description SIM/WWAN board (includes cable) Before removing the SIM/WWAN board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 68 Remove the SIM/WWAN board (5) and cable. Reverse this procedure to install the SIM/WWAN board and cable. Chapter 4 Removal and replacement procedures...

  • Page 69: Optical Drive

    Optical drive Description DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable, connector board, and retention rails) Before removing the optical drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 70 Remove the optical drive (2). If it is necessary to replace the optical drive retention rails: Remove the four Philllips PM2.0×3.0 screws (1) that secure the retention rails to the optical drive. Remove the retention rails (2). If it is necessary to replace the optical drive connector board: Remove the Philllips PM2.0×3.0 screw (1) that secures the connector board to the optical drive.

  • Page 71: Power Connector Cable

    Remove the connector board (2). Reverse this procedure to install the optical drive cable. Power connector cable Description Power connector cable Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 72: System Board

    Release the power connector (4) from the alignment clip built into the base enclosure. Remove the power connector cable. Reverse this procedure to install the power connector cable. System board NOTE: The system board spare part kit includes replacement thermal material. Description For use only on computer models equipped with an Intel Core i7 processor For use only on computer models equipped with an Intel Core i5, i3, or P6000 processor...
  • Page 73 Remove the top cover (see Disconnect the optical drive cable from the system board (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 74 Release the power extension cord (4) from the system board. (The power extension cord is attached to the system board with double-sided tape.) Remove the five Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. Lift the left side of the system board (1) until it rests at an angle. Chapter 4 Removal and replacement procedures...

  • Page 75: Fan/Heat Sink Assembly

    Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer.
  • Page 76 Disconnect the optical drive cable from the system board (see Remove the system board (see Remove the fan/heat sink assembly: Turn the system board upside down with the front toward you. Disconnect the two fan cables (1) from the system board. Loosen the nine captive screws (2) that secure the fan/heat sink assembly to the system board.

  • Page 77: Processor

    Reverse this procedure to install the fan/heat sink assembly. Processor NOTE: The processor spare part kit includes replacement thermal material. Description Intel Core i7-840QM 1.86- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-820QM 1.73- to 3.06-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-740QM 1.73- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Core i7-720QM 1.60- to 2.80-GHz, 35W turbo processor (1333-MHz FSB, 6-MB L3 cache) Intel Dual Core i5-580M 2.66-3.33-GHz processor, (SC turbo up to 3.06-GHz), 3-MB L3 cache, 35-...
  • Page 78 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 79: Speakers

    Speakers Description Speakers (include cable) Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 80: Display Assembly

    Reverse this procedure to install the speakers. Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers,and 2 WWAN antenna cables and transceivers. Description 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on Beats Edition computer models 14.5-in, LED, HD, AntiGlare, flush glass SVA display assembly for use only on standard computer models...
  • Page 81 Detach the wireless antenna cables (4) from the routing channel built into the base enclosure. (The wireless antenna cables are attached to the base enclosure with double-sided tape.) Release the wireless antenna cables (1) from the opening (2) in the base enclosure. Disconnect the display panel cable (3) from the system board.

  • Page 82: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 83: Displaying System Information

    Displaying system information Start Setup Utility. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

  • Page 84: Exiting Setup Utility

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 85: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.

  • Page 86: Specifications

    Specifications Computer specifications Dimensions: Width Depth Height (front to back) Weight: Input power Operating voltage Operating current Temperature Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating...

  • Page 87: 14.5-Inch, Sva Display Specifications

    14.5-inch, SVA display specifications Dimensions Width Height Diagonal Number of colors Contrast ratio Brightness Backlight Character display Total power consumption Viewing angle Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum...

  • Page 88: Dvd±Rw And Cd-Rw Super Multi Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Chapter 6 Specifications Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,...

  • Page 89: Backup And Recovery

    (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 90: Performing A System Recovery

    Note the following when performing a system recovery: ● You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up the computer. ●...

  • Page 91: Backing Up Your Information

    Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times: ●...

  • Page 92: Using System Restore Points

    Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 93: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Audio-out (headphone) Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone)

  • Page 94: Hdmi

    HDMI Chapter 8 Connector pin assignments Signal TMDS data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock...

  • Page 95: Network)

    RJ-45 (network) Universal Serial Bus Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground RJ-45 (network)

  • Page 96: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 97: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzlerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 98: 10 Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
  • Page 99 Perform the following steps: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 100 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 101 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 102 Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel.
  • Page 103 Release the tape (4) that secures the LCD panel to the display rear panel. Remove the LCD panel. Recycle the LCD panel and backlight. Display...

  • Page 104: Index

    Index AC adapter, spare part numbers 21, 25 accessory battery connector 13 action keys 6 antenna, locations 9 audio, product description 2 audio-in jack connector pinout 83 location 11 audio-out jack connector pinout 83 location 11 audio/USB board removal 55 spare part number 17, 25, 55 base enclosure, spare part numbers 18, 25, 26...
  • Page 105 product description 2 removal 36 spare part numbers 18, 20, 23, 24, 26, 27, 36 specifications 77 Hard Drive Hardware Kit, spare part number 19, 21, 24, 37 HDMI port connector pinout 84 location 12 HDMI to VGA adapter, spare part number 21, 22 headphone jack connector pinout 83...
  • Page 106 product number 14, 33 protective cover, spare part numbers 22, 26 removal/replacement preliminaries 28 procedures 32 right-side components 12 RJ-45 jack connector pinout 85 location 12 RTC battery removal 45 spare part number 19, 22, 45 Screw Kit, spare part number 22, security cable slot 12 security, product description 3 serial number 14, 33...

This manual is also suitable for:

Envy 14-1163Envy 14-1000 - notebook pcEnvy 14-1100 - beats edition notebook pcEnvy 14

Table of Contents