Pitney Bowes DM300c series Quick Reference Manual
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SDC766C (09-17)
© Pitney Bowes Limited, 2017 Printed in the UK
*SDC766C*
Shipping and Mailing
Franking Machines
DM300c
DM400c
DM300c/DM400c Series

Quick Reference Guide

International English Version
DM300c
DM400c
Digital Mailing Systems

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Table of Contents
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Summary of Contents for Pitney Bowes DM300c series

  • Page 1: Quick Reference Guide

    DM300c DM400c SDC766C (09-17) © Pitney Bowes Limited, 2017 Printed in the UK *SDC766C* Shipping and Mailing Franking Machines DM300c/DM400c Series Digital Mailing Systems Quick Reference Guide International English Version DM300c DM400c...
  • Page 2: Troubleshooting

    Overview, Selecting a Value Getting to know your DM300c/DM400c Selection Keys are active when display arrows () are present Home Screen and Ready Indicator When you are on the Home screen and three bars are visible the system is ready to print Power and postage Lock Key...
  • Page 3: Selecting A Value

    Problems? Clearing a Material Stall Printer Area   To clear a stall, turn the Printer Clearance Lever Remove the stalled item. Lift the Transport Deck while rotating clockwise to lower the Transport Deck. the Clearance Lever anticlockwise, back to its home position. Feeder Area (DM400c Only) Feeder Clearance Lever...
  • Page 4: Selecting An Account

    Accounts, Ads, Date, Presets Selecting an Account Envelope Messaging If your system has accounting turned on, you must select an The Envelope Messaging feature on your system allows you to account before you can print postage. print additional information alongside the postal indicia. From the Home screen, press the selection key next to ‘Account’...
  • Page 5: Changing The Ink Cartridge

    Ink Cartridge, Moistener Changing the Ink Cartridge Fit the new cartridge. Remove the Weighing Platform (if fitted). Access Cover Open the Ink Tank Access Cover. Close the Access Cover and refit the Weighing Platform (if fitted). Select ‘Replace Ink Cartridge’ to The system will now perform maintenance and ask if you wish to move the ink cartridge carriage to make a test print.
  • Page 6: Printing Envelopes

    Select ‘Setup’. Select ‘Lock Code/Password’, then select ‘Enable Lock Code’. If you cannot remember your lock code, contact Pitney Bowes. Enter a four-digit lock code and select ‘OK’. Confirm the new Lock Code and select ‘OK’ Press Home to return to the Home Screen.
  • Page 7: Printing Options

    Printing Options, Locking Printing Options Your system can mark incoming mail, print permits or simply seal envelopes without printing them. The Printing Options screen Printing the Date and Time, Graphic Ad and/or Text Message on provides the available choices. Incoming Mail No Printing - Seal Only Press Options.
  • Page 8: Printer Maintenance

    ‘OK’.* Select ‘Yes’ to confirm the refill amount.* The system automatically connects to the Pitney Bowes Postage by Phone system and downloads funds/credit balance into your machine. The refill successful screen displays when this is complete.

This manual is also suitable for:

Dm400c series

Table of Contents