Section 6. Troubleshooting; Troubleshooting - Jandy Stealth SHPM Installation And Operation Manual

Pro series stealth pumps
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Section 6. Troubleshooting

Zodiac Pool Systems LLC strongly recommends that you call a qualified service technician to perform any repairs
on the filter/pump system. To locate an independent service company, check your local yellow pages or visit www.
zodiacpoolsystems.com and click on "Support."
6.1

Troubleshooting

Symptom
The cleaning/circulating
system is not operating
correctly.
Bubbles present in the pump
basket.
Air leaks are still present.
There is no air in the system,
but the pressure is still low.
Jandy
Pro Series Stealth
®
Verify that skimmer baskets, pump basket and other screens are clean. Clean as
necessary.
Check filter and clean as necessary.
Check valve positions. Adjust as necessary.
NOTE Multiple pieces of equipment operating at one time (for example, waterfalls,
spa jets, and surface returns) may prevent the cleaning system from working
properly.
Check the cleaning system manually to ensure that the system is adjusted
according to the manufacturer's recommendations.
Air in system. Check the pool or spa water level to ensure it is at the proper level
and that air is not being drawn into the suction piping. If the water is at normal level,
turn off the pump. Remove the lid and check for debris around the lid o-ring seat or
improper installation of the lid seal, as this either of these conditions will cause air to
leak into the system. Clean the lid o-ring and place on the lid. Hand-tighten the lid
to make an air tight seal. Do not use any tools to tighten the lid. Turn the pump
back on.
Check the suction side piping union. While the pump is running, try to tighten the
union. If this does not stop the air leak, turn off the pump. Loosen both unions and
slide the pump out of the way. Remove, clean and re-install both union o-rings.
Reposition the pump next to the piping and secure the union nuts to the pump. With
clean union o-rings, hand-tightening of the unions should create a seal. If the unions
still do not seal, gently tighten with a large pair of tongue-and-groove pliers.
Do not over-tighten.
It is possible that debris is caught in the pump impeller. The pump impeller moves
the water, and the vanes in the impeller can become blocked with debris.
1.
Turn off the pump. Switch off the circuit breaker to the pump motor.
2.
Remove the lid and basket.
3.
Look inside the pump for any debris. Remove any debris found inside.
4.
Replace the basket and lid.
5.
Switch on the circuit breaker to the pump motor.
6.
Turn on the pump, and see if the problem is solved.
7.
If the impeller is still blocked with debris and it is not possible to remove
the debris using Steps 2 through 4, the pump will need to be disassembled
in order to access the inlet and outlet of the impeller.
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Pumps
Operation Manual
Possible Problem/Solution

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