Troubleshooting - Carpet Pro CPBU-1 Owner's Manual

Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
PROBLEM
Vacuum cleaner
does not work.
Poor job of dirt
pickup.
Vacuum Cleaner picks
up moveable rugs or
pushes too hard.
Brushroll does not turn.
Airflow restricted
with attachment use.
Sound changes.
Difficulty adjusting pile
height setting.
Handheld turbo brush
will not run when
attached.
Handheld turbo brush
does poor job of dirt
pickup.

Troubleshooting

CHECK POINT
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel.
3. Thermal protector tripped.
4. Defective wall outlet.
5. Handle screw not tight.
1. Full or clogged dustbin.
2. Floor tool selector knob not in
correct position.
3. Wrong pile height setting.
4. Worn brushroll.
5. Clogged nozzle.
6. Clogged hose.
7. Broken/misplaced belt.
8. Hose not inserted fully.
9. Motor protection system activated.
10. Dirty filters.
1. Wrong pile height setting.
1. Broken belt
2. Thermal protector tripped.
1. Attachment use restricts airflow.
2. New carpet fuzz clogged air path.
1. Vacuum cleaner not in proper
upright position.
1. Carpet pile or strings entangled.
2. Worn or broken belt.
1. Carpet pile or strings entangled
2. Worn or broken belt.
POSSIBLE SOLUTION
1. Plug in firmly and push ON/OFF
button.
2. Reset circuit breaker or replace
fuse.
3. Allow vacuum cleaner to cool then
reset thermal protector.
4. Check with an electrician to have
outlet properly serviced.
5. Tighten screw.
1. Empty dustbin.
2. Change to correct position.
3. Adjust setting.
4. Replace brushroll.
5. Check for clogs on page 19.
6. Check for clogs.
7. Replace/fix belt.
8. Insert hose fully.
9. Check for clogs.
10. Clean or replace as applicable.
1. Adjust setting to higher position.
1. Replace belt.
2. Unplug and allow vacuum cleaner
to cool 40 - 50 minutes
1. Check attachments for fuzz,lint, pet
hair or other debris.
2. Check for clogs and clean hose.
1. Place vacuum cleaner in the
locked upright position. Set height
adjustment. Release handle.
1. Clean brushroll (page 19).
2. Return to your retailer or service
center for replacement if under
warranty.
1. Clean brushroll (page 19).
2. Return to your retailer or service
center for replacement if under
warranty.
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