COBHAM EXPLORER 323 User & Installation Manual
  1. Manuals
  2. Brands
  3. COBHAM Manuals
  4. Touch terminals
  5. EXPLORER 323
  6. User & installation manual

COBHAM EXPLORER 323 User & Installation Manual

Hide thumbs Also See for EXPLORER 323:
Table of Contents

Advertisement

Quick Links

EXPLORER 323
User & Installation Manual
Cobham Public

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EXPLORER 323 and is the answer not in the manual?

Questions and answers

Related Manuals for COBHAM EXPLORER 323

Summary of Contents for COBHAM EXPLORER 323

  • Page 1 EXPLORER 323 User & Installation Manual Cobham Public...
  • Page 2 Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Cobham SYNC Partner Portal, or from the distributor.
  • Page 3 When the system is powered, make sure that nobody gets closer than the recommended minimum safety distance. The minimum safety distance is 0.7 m to the side and above the terminal when the EXPLORER 323 is powered. The safety distance does not apply directly below the terminal, as the radiation forms a hemisphere above the terminal.
  • Page 4 Service User access to the interior of the system units is prohibited. Only a technician authorized by Cobham SATCOM may perform service - failure to comply with this rule will void the warranty. Power supply The voltage range is 12 - 24 V DC (-10% +30%).
  • Page 5 About this manual Intended readers This manual is a user manual for the EXPLORER 323. The manual is intended for anyone who is using or intends to use the EXPLORER 323. No specific skills are required to operate the EXPLORER 323. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 323 according to the guidelines in this manual.
  • Page 6 Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the terminal during transmission”. • To indicate what the user should select in the user interface. Example: “Select Terminal settings”.

  • Page 7: Table Of Contents

    To connect cables ........................11 PTT connection example ....................15 Chapter 3 To get started Before you start ........................16 To switch on the EXPLORER 323 ...................17 To connect to the LAN interface ...................18 To connect your WLAN-enabled device ..............19 The EXPLORER Connect app .....................20 To access the web interface .....................20...
  • Page 8 Table of contents To control data connections ....................30 Power mode functions ......................34 To access the terminal from a remote location ...........37 To make phone calls over BGAN (not M2M version) ........40 Tracking and location reporting ..................42 Chapter 5 Configuration with web interface The web interface ........................44 To control data connections from web interface...
  • Page 9 Table of contents Appendix A Specifications EXPLORER 323 terminal ....................112 Outline dimensions ......................116 Satellite coverage .........................117 Appendix B Command reference Overview of M2M AT and SMS commands ............119 SMS remote commands ....................120 AT commands .........................125 Configuration examples ....................136 Appendix C Conformity ..............................139...

  • Page 10: General Description

    Introduction to EXPLORER 323 General description EXPLORER 323 is a small and compact land-vehicular terminal that provides simultaneous high- speed data and voice communication via satellite through the BGAN (Broadband Global Area Network). You can access the terminal through an Ethernet connection or through a WLAN (Wi-Fi) connection.

  • Page 11: Applications

    Chapter 1: Introduction to EXPLORER 323 Applications Examples of applications for EXPLORER 323: • PTT (Push To Talk) • BGAN M2M (Machine-to-Machine) • Internet browsing • E-mail • Phone services • File transfers • VPN (Virtual Private Network) access to corporate servers...

  • Page 12: Part Numbers

    System part numbers Item Part number EXPLORER 323 Land vehicular BGAN terminal 403723A-00500 Options The following options and accessories are available for the EXPLORER 323: Item Part number 15m hybrid cable for 24V DC and Ethernet 403723A-060 EXPLORER Mobile Gateway...

  • Page 13: Chapter 2 To Install The System

    • To install the terminal • To connect cables To unpack Unpack your EXPLORER 323 and check that the following items are present: • EXPLORER 323 Terminal with plastic spacers mounted • Cable for combined LAN and DC power (6 m) •...

  • Page 14: To Insert The Sim Card

    Chapter 2: To install the system To insert the SIM card The SIM card is placed in the SIM compartment in the bottom of the terminal. Do as follows: 1. Use the included Torx bit to unscrew the 3 screws for the SIM compartment and remove the cover.

  • Page 15: To Place The Terminal

    LTE or VHF antennas, are located as far as possible from the terminal. If other equipment is installed near the EXPLORER 323 we recommend that you test the total system by operating all equipment simultaneously and verifying that there is no interference.
  • Page 16 Do not place the terminal close to large objects that may block the signal. Condensation In some cases there will be condensation inside the EXPLORER 323. A ventilation hole with a Goretex membrane in the bottom of the terminal is designed to lead any humidity away from the terminal.
  • Page 17 Chapter 2: To install the system To mount the terminal fixed on the vehicle roof (recommended) The terminal may be fixed on the roof of your vehicle using three M6 bolts (included) and mounting spacers (already mounted). This solution requires that you drill three holes in the roof of the vehicle.
  • Page 18 Chapter 2: To install the system 3 pcs. M6 x 25 mm This length suits a panel thickness of 2-6 mm 224 mm (Mounting holes) 3. Drill the 3 holes in the roof according to the previous step. 4. Mount the terminal with the spacers/mounting plates using the 3 included M6 bolts and washers.
  • Page 19 Cobham SATCOM (order number 403723A-009). The Magnetic Mount Solution consists of 3 individual high intensity magnets with rubber coating. You can place the EXPLORER 323 directly on the roof of the vehicle using these magnets. To install the terminal with the Magnetic Mount Solution To mount the magnets on the EXPLORER 323, do as follows: 1.

  • Page 20: To Connect Cables

    Chapter 2: To install the system To connect cables Included cable A combined cable for connection to power supply and Ethernet equipment comes with the system. If you need a longer cable, a 15 meter cable is also available. The 15 m cable requires 24 V operation! Important Function Wire color...
  • Page 21 2. Connect the thick black wire (DC-) to negative (-) in the vehicle. To connect Ignition You can use the Ignition system of the vehicle to switch the EXPLORER 323 on and off. Do as follows: 1. Connect the power wires from the included cable to positive (+, thick red wire) and negative (-, thick black wire) in the vehicle as described above.
  • Page 22 EXPLORER 323 switching on and off. The Power control pin (Remote on/off signal) The Power control pin is connected to the blue Remote on/off wire in the EXPLORER 323 cable. See To connect Ignition on page 12. Connection example for the Power control pin:...
  • Page 23 EXPLORER Mobile Gateway or directly to a PC (using an RJ-45 connector). Connect the Ethernet wires as follows: 1. Connect the wires 1, 2, 3 and 4 from the EXPLORER 323 cable according to the pinout shown in the previous section Included cable on page 11.

  • Page 24: Ptt Connection Example

    PTT connection example You can use the EXPLORER 323 with the EXPLORER Mobile Gateway In the PTT solution, you connect the EXPLORER 323 to the EXPLORER Mobile Gateway through the EXPLORER Connection Box as shown below. If you are using the EXPLORER Mobile Gateway with the EXPLORER 323, the Remote Note on/off function will automatically be enabled.

  • Page 25: Chapter 3 To Get Started

    To connect cables on page 11. SIM card The EXPLORER 323 requires a SIM card to go online with BGAN. Without a SIM card you can still configure the terminal, but you cannot make calls nor access the Internet.

  • Page 26: To Switch On The Explorer 323

    When the ignition is switched off the terminal is in power save state, unless other conditions keep the EXPLORER 323 from going into power save state. see Power mode functions on page 34. For information on how to connect Ignition to the EXPLORER 323 cable, refer to To connect Ignition on page 12.

  • Page 27: To Connect To The Lan Interface

    To connect to the LAN interface There is only one wired LAN interface in the EXPLORER 323, so you may want to connect a switch in order to connect more devices. If you want to use a wired VoIP/SIP handset you may need to connect to a PoE switch for power;...

  • Page 28: To Connect Your Wlan-Enabled Device

    To connect your WLAN-enabled device Prepare the WLAN interface The WLAN interface is disabled by default, so you must first access the EXPLORER 323 using the LAN interface and then enable the WLAN interface in the web interface. Do as follows: 1.

  • Page 29: The Explorer Connect App

    To access the EXPLORER Connect app, connect your smartphone to the WLAN access point of the EXPLORER 323 as described in To connect your WLAN-enabled device on page 19, and start the EXPLORER Connect app. To access the configuration settings select Terminal Access.

  • Page 30: To Enter The Sim Pin For The Terminal

    To enter the SIM PIN for the terminal Do you need a SIM PIN? If your EXPLORER 323 is used in an unmanned M2M system, you will not be able Important to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system.

  • Page 31: To Register With The Bgan Network

    The terminal must have free line of sight to the satellite. Note When the SIM PIN is accepted by the terminal, the EXPLORER 323 System automatically starts the registration procedure on the BGAN network. To monitor the registration procedure, connect a computer, access the internal web interface of the terminal and watch the Terminal status field.

  • Page 32: Mounting Calibration

    Chapter 3: To get started Mounting calibration Every time you start up the EXPLORER 323 and move the vehicle, the EXPLORER 323 will try to detect how it is oriented in relation to the vehicle (Mounting calibration). This is necessary in order to obtain and maintain the best possible signal strength when the vehicle is moving.

  • Page 33: To Start And Stop Data Connections

    BGAN network. However, you can enable automatic activation of a data connection. See Internet and LAN connection modes on page 62. To start and stop data connections on your EXPLORER 323, do as follows: 1. On the connected device, open your browser and type the IP address of the terminal (default IP address: 192.168.0.1) in the address bar to access the web interface, or...

  • Page 34: To Make Phone Calls Over Bgan

    • First time SIP setup on page 40 • To manage VoIP phones or smartphones (Not M2M) on page 66 To use your phone to make calls through the EXPLORER 323 using WLAN, do as follows: 1. Start up the EXPLORER 323 terminal.
  • Page 35 To connect a wired IP handset, do as follows: 1. Start up the EXPLORER 323 terminal. 2. Connect your PoE switch or similar to the LAN interface in the EXPLORER 323 cable (see To connect Ethernet on page 14). 3. Connect a LAN cable between the IP handset and the PoE switch.
  • Page 36 Chapter 3: To get started Example: If you are calling from Denmark and the mobile number for Standard Voice is 870772420567 on your terminal, and you want to make a call to the terminal, dial 00 870 772420567. For the mobile number of your terminal, refer to the documents provided with your airtime subscription.

  • Page 37: Tools For Setup And Use

    Chapter 4 To use the EXPLORER 323 This chapter describes how to use the EXPLORER 323. It has the following sections: • Tools for setup and use • Data connection with computer, smartphone or tablet • To control data connections •...

  • Page 38: Data Connection With Computer, Smartphone Or Tablet

    Chapter 4: To use the EXPLORER 323 Data connection with computer, smartphone or tablet Overview The following interfaces are available for connecting computers, smartphones or tablets: • LAN • WLAN Router function The terminal has a router function which routes traffic between the local network connected to the terminal and up to 11 BGAN network connections (also called PDP contexts on the BGAN network).

  • Page 39: To Control Data Connections

    To control data connections Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 323 to automatically establish a data connection when it is registered on the satellite network. See Automatic Context Activation (ACA) on page 55. Automatic Context Activation also applies to the “wake-on” actions after power save (see Power mode functions on page 34) and by recovery after e.g.
  • Page 40 Context management AT commands on page 133. PPPoE (Point-to-Point Protocol over Ethernet) Overview You can establish a PPPoE connection to the BGAN network using the EXPLORER 323 system. Use PPPoE if you want to control your connection independently of the web interface. Possible applications are: •...
  • Page 41 Chapter 4: To use the EXPLORER 323 To configure the connected equipment for PPPoE How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment. As a minimum, you need to configure the following parameters in your equipment in order to make PPPoE work with the terminal: •...
  • Page 42 2. On the connected computer, start a Telnet session. 3. Select TCP/IP and type in the IP address and port number. • For local connection, use the local IP address of the EXPLORER 323 (default 192.168.0.1) and port number 5454.

  • Page 43: Power Mode Functions

    You can configure the Power mode options with the web interface and with AT commands. With the web interface you can set up what should make the EXPLORER 323 enter power save state as well as how and when to wake up the terminal. For details, see Power save on page 90.
  • Page 44 Chapter 4: To use the EXPLORER 323 Power control pin is inactive: The terminal will attempt to go into power save state. However, a number of conditions may keep the terminal awake even if the Power control pin is inactive: •...
  • Page 45 Chapter 4: To use the EXPLORER 323 General power save settings: • Idle time - Set the number of minutes without any activity before the terminal enters power save state. • Set whether or not the power save function should be prevented when a satellite connection (PDP context) is open (only configurable with web interface).

  • Page 46: To Access The Terminal From A Remote Location

    To access the terminal from a remote location Remote access with SMS You can perform a number of actions and some configuration on the EXPLORER 323 using SMS commands. 1. Prepare the terminal for SMS commands as described in To set up remote access with SMS on page 88.
  • Page 47 • <ip address> is the external IP address of the EXPLORER 323. The external IP address can only be obtained when a data connection (PDP context) is established. If a data connection is started. you can get the external IP address with the GETINFO SMS command, see Remote access with SMS on page 37.
  • Page 48 Chapter 4: To use the EXPLORER 323 Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number defined in the Remote management page in the web interface is 80, enter http://161.30.180.12:80. You should now be connected to the built-in web interface of the terminal.

  • Page 49: To Make Phone Calls Over Bgan (Not M2M Version)

    When the VoIP phone is powered and ready, you are able to make and receive calls over BGAN. First time SIP setup If it is the first time you connect your phone to the EXPLORER 323 for making calls, you must first set up the SIP server details in your phone. For information how, see the user documentation for your phone.
  • Page 50 To receive a call By default, all phones connected to the EXPLORER 323 will ring when the mobile number is called. Information on missed calls is stored in the call log. You can see the call log in the web...

  • Page 51: Tracking And Location Reporting

    Tracking and location reporting The EXPLORER 323 can be used for tracking purposes. You can set up the terminal to report its position to a server at certain time intervals or after moving a given distance.

  • Page 52: Configuration With Web Interface

    Chapter 5 Configuration with web interface This chapter describes how to use the web interface to operate, set up and configure your system. It has the following sections: • The web interface • To control data connections from web interface •...

  • Page 53: The Web Interface

    5. Enter user name and password. You can log in as user or as administrator. • Default for user: User id = user, Password = <serial number of the EXPLORER 323> • Default for admin: User id = administrator, Password = admin...
  • Page 54 Chapter 5: Configuration with web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page. Name and icon of current page (on opening page: the name of the product) Icon bar Breadcrumbs Status...
  • Page 55 Chapter 5: Configuration with web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation Signal level of the external network (BGAN). signal WLAN interface.

  • Page 56: To Control Data Connections From Web Interface

    If a connection is automatically activated (has ACA enabled), the icons for starting and stopping are replaced by a lock symbol ?. To start and stop data connections on your EXPLORER 323, do as follows: 1. In the opening page, locate the connection package you want to start.
  • Page 57 Chapter 5: Configuration with web interface Default data connection types By default, the following connections are available: Name Type of connection Standard data Several users can share the data connection. This type of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet/intranet access.

  • Page 58: To Set Up Your Data Connection Packages

    Chapter 5: Configuration with web interface To set up your data connection packages You must be logged in as administrator to be able to change the settings for a data Note package. Connection packages If you want to Do as follows Run one connection at a This is the default setup, with only one connection in each time from the startup...
  • Page 59 Chapter 5: Configuration with web interface To change the APN for a connection package By default a connection package is set to use no IP Header compression and to use the APN (Access Point Name) from the SIM card. This is suitable for most applications. It is recommended to leave IP Header compression disabled.

  • Page 60: Multiple Data Connections

    2: A Standard connection (for email etc.). Select “No filter”. When you have started this connection package, your video input to the EXPLORER 323 terminal is now automatically routed to the streaming connection. All other traffic is routed to the Standard data connection.
  • Page 61 Chapter 5: Configuration with web interface To create a package with multiple connections 1. From the startup page, click New connection package. 2. Type a name for the new connection package. 3. Select the type of connection (see To set up dedicated connections on page 56). 4.
  • Page 62 Chapter 5: Configuration with web interface The filters are applied in the order they are added. This means that if you Important want to have a connection with no filter, it must be the last connection you add to your connection package. If not, the next filters are ignored, because “No filter”...
  • Page 63 Chapter 5: Configuration with web interface 8. Click the Connections tile. 9. To add a second connection, click Add connection. 10. Select a connection type for your second connection. You may not have all connection types available if you have selected a streaming Note type for your first connection, because your total bandwidth will be “filled up”.
  • Page 64 E.g. if you connect your video equipment with UDP traffic to the EXPLORER 323, your video transmission will use the connection that has UDP in the filter settings (64 Streaming in the example above).
  • Page 65 Chapter 5: Configuration with web interface To set up dedicated connections You can set up dedicated connections for the EXPLORER 323, e.g. for M2M equipment. 1. From the Dashboard, click New connection package to create a new connection package, or...

  • Page 66: Status Information

    Chapter 5: Configuration with web interface Status information If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click  at the bottom of the page to show the status page. Click  again to return to the previous page.
  • Page 67 EXPLORER 323 is oriented in relation to the vehicle. Can be Calibrating, Validating or Completed. For details, see Mounting calibration on page 23. • Local IP address: The local IP address of the EXPLORER 323. E.g. used to connect to the web interface.

  • Page 68: The Control Panel

    Chapter 5: Configuration with web interface The Control panel The Control panel is used for accessing the settings and functions of your EXPLORER 323. gears To open the Control panel, click from the bottom right corner of the web interface.

  • Page 69: To Use The Logs

    Chapter 5: Configuration with web interface To use the logs To access the logs gears and select Logs from the menu. The Logs page contains: To access the Logs, select • Call log: A list of all incoming, outgoing and missed calls since the log was last cleared. •...

  • Page 70: Terminal Settings

    Chapter 5: Configuration with web interface Terminal settings gears (Control panel) > Terminal settings. To configure the terminal settings, select 98-169085-B Terminal settings...
  • Page 71 In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 323 and devices connected to the EXPLORER 323. The EXPLORER 323 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 323.
  • Page 72 • Select Router mode if one or more computers are connected and the EXPLORER 323 should act as a router. When Router mode is selected, the EXPLORER 323 uses the built- in NAT module for making the necessary address translations.
  • Page 73 1. In the Terminal settings page, locate the GNSS section (Global Navigation Satellite System). 2. Select GPS, GPS and GLONASS or GPS and BeiDou. 3. Click Save. Note that it may take some minutes for the EXPLORER 323 to change the navigation system. To select the language The default language of the web interface is English.

  • Page 74: To Set Up The Interfaces

    2. To enable the LAN interface, select Enable. If you disable LAN you may not be able to access the EXPLORER 323. Before Important disabling the LAN interface, make sure you have a working WLAN connection.

  • Page 75: To Manage Voip Phones Or Smartphones (Not M2M)

    9. Type in the Encryption key for the selected Security standard (not applicable if security mode = None). The default encryption key is the serial number of the EXPLORER 323. You can find the serial number under Control panel > Support > About or on the label on the EXPLORER 323.
  • Page 76 7. In the smartphone or IP handset, enter the local number and the password you just entered in the EXPLORER 323. See the documentation for your handset for details. The user name is also the local number for the handset.

  • Page 77: Advanced Lan

    3. Select Active to activate the port forwarding. 4. Type in the Incoming port start and the Incoming port end. This is the range of port numbers on the EXPLORER 323 for which incoming traffic to the EXPLORER 323 will be forwarded.
  • Page 78 For general information on PPPoE and setup of connected equipment, see PPPoE (Point-to- Point Protocol over Ethernet) on page 31. Before you can establish a PPPoE connection with the EXPLORER 323 you must set up the APN to use. Do as follows: gears 1.

  • Page 79: To Manage Connected Devices (Traffic Control)

    With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 323 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN network. Note that the available settings depend on whether or not you are logged in as administrator.
  • Page 80 Chapter 5: Configuration with web interface Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1. Log in as administrator. gears 2. In the Control panel , click Traffic control.
  • Page 81 Chapter 5: Configuration with web interface To block or allow BGAN traffic or edit the name for a device 1. In the Traffic control page, click the device you want to set up. The page shows the name, MAC address, IP address and traffic rule for the device. 2.

  • Page 82: To Set Up Tracking And Location Reporting

    Chapter 5: Configuration with web interface To set up tracking and location reporting You can set up the EXPLORER 323 to report to a server at certain time intervals. To set up tracking, do as follows: gears , select Tracking and location reporting.
  • Page 83 7. Under Interval reports, select Enable and type in the Report interval in days (dd), hours (hh) and minutes (mm). Example: If you type in “01”, “12” and “00” the EXPLORER 323 will send a report for every 1½ day.

  • Page 84: Support Features

    Chapter 5: Configuration with web interface Support features gears (Control panel) > Support. To open the Support page, select To view the Alerts warnings When an alert is registered, the web interface shows a warning icon in the icon bar as long as the alert is active.
  • Page 85 To reset the administrator password If you have forgotten the administrator password, do as follows: If you have physical access to the EXPLORER 323, you can also use the Reset button. Note For details, see Reset button on page 103.
  • Page 86 About The About page shows the Serial number, software version, IMSI and IMEI of your EXPLORER 323 as well as legal information. It also shows your Help desk information, if it has been entered under Advanced > Help desk. To access the About page, select Support > About.

  • Page 87: Advanced Settings

    Chapter 5: Configuration with web interface Advanced settings Passwords The EXPLORER 323 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are: •...
  • Page 88 Chapter 5: Configuration with web interface To change the administrator password To change the administrator password, do as follows: 1. Log in as administrator. 2. Under Advanced, select Passwords. 3. Select Change administrator password. 4. Type in the Old password. 5.
  • Page 89 To restore factory settings To restore the factory settings of the EXPLORER 323, do as follows: 1. Under Advanced, select Factory reset. All configuration will be lost and the EXPLORER 323 will return to the default Important configuration. 2. Click OK.
  • Page 90 If possible, use the same software version in the terminals. To save a configuration to a file To save the current configuration of your EXPLORER 323 to a file on your computer, do as follows: 98-169085-B...
  • Page 91 The configuration is downloaded from the EXPLORER 323 to the downloads section of your computer. To load a configuration from a file To load a configuration from a file into your EXPLORER 323, do as follows: 1. In the Advanced page, click Load/save configuration. 2. Click Load configuration.
  • Page 92 Chapter 5: Configuration with web interface Connection watchdog (Link monitoring) Especially for M2M applications, it is recommended to use the Connection watchdog to monitor your locally established IP connection, as it enables you to test the satellite connectivity and to keep your PDP context alive. Function With the connection watchdog activated, the terminal will send out ping commands to up to three servers of your choice.
  • Page 93 • Send a position SMS or a loopback SMS to verify SMS connection The terminal continuously monitors: • The time (monitors that UTC time is received from GPS at startup) The EXPLORER 323 operates with UTC time, local time is not available. Note • CS-attach (the status of circuit-switched connection) If any of the actions fail, the terminal restarts.
  • Page 94 Chapter 5: Configuration with web interface 2. Select Enable watchdog. 3. Select Wake terminal from power save if you want the terminal to wake up from power save state each time the watchdog interval has passed. If this option is not selected, the Terminal watchdog will only run when the terminal is awake 4.
  • Page 95 Chapter 5: Configuration with web interface Data limits You can set a limit for the use of the BGAN data services with the EXPLORER 323 system. If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions.
  • Page 96 Chapter 5: Configuration with web interface Remote management You can set up the terminal so that it can be controlled from a remote location. To set up the terminal for remote management, select Advanced > Remote management from the Control panel. To set up remote access with IP The settings for Remote access with IP are not relevant if you are using the Note...
  • Page 97 Chapter 5: Configuration with web interface 3. Under Trusted IP addresses, click Add IP address and type in the IP address of the device you want to give access to the terminal. 4. To add more IP addresses, click Add IP address again. To be able to access the terminal you must have an active data connection.
  • Page 98 Remote control of tracking When you are using the tracking function of the EXPLORER 323, you can set up the terminal so that the tracking server can access the EXPLORER 323 e.g. to start or stop tracking or to change reporting intervals.
  • Page 99 Chapter 5: Configuration with web interface Power save There are a number of options to save power in the EXPLORER 323. For a general description of the power save options, see Power mode functions on page 34. To set up the power save options, do as follows: 1.
  • Page 100 Chapter 5: Configuration with web interface When you select Idle power save mode you must enable minimum one Important wake-up method (Daily wake up, Wake-on-LAN and/or Power control pin). 2. Select how many minutes with no activity before the terminal should enter power save state (Idle time before power save).
  • Page 101 Be aware that once you have enabled the Remote on/off function, the Important EXPLORER 323 will be in power save state until you have connected the Remote on/off wire and it is active, or one of the other conditions that can prevent power save is present! See Power mode functions on page 34.
  • Page 102 Chapter 5: Configuration with web interface To configure data connection types and filters If the default connection types and filters do not meet your requirements, you can build new templates for the connection types and/or traffic flow filters to match your needs. Connection templates To access the connection templates, do as follows: 1.
  • Page 103 Chapter 5: Configuration with web interface 9. In the Transfer delay (error correction) field, select Enabled, Disabled or Network controlled. • Enabled: Error correction is applied • Disabled: Error correction is disabled (recommended for time critical applications) • Network controlled: Error correction determined by network 10.
  • Page 104 Chapter 5: Configuration with web interface 5. Type in a suitable name for the filter. 6. Select the item(s) you want to use for filtering and enter the details for the item(s). You can select one or more of the following items: •...
  • Page 105 4. Add a Standard connection with No filter. Help desk Under Help desk you can enter the contact information you want for your EXPLORER 323. The Help desk contact information is empty by default. You must provide the contact information, e.g.
  • Page 106 1. From the Advanced page, select Reset Button. 2. Select the behavior you want for the Reset button. • Enabled: Short push: The EXPLORER 323 restarts (power cycle) and resets LAN and WLAN settings, Long push: Reset to factory default.
  • Page 107 Chapter 5: Configuration with web interface -----BEGIN RSA PRIVATE KEY----- … … <your key here> … … -----END RSA PRIVATE KEY----- 4. Click Save. 98-169085-B Advanced settings...

  • Page 108: To Enter The Sim Pin In The Web Interface

    If a computer is connected when you start up the terminal, you can access the web interface and enter the SIM PIN here. If your EXPLORER 323 is used in an unmanned M2M system, you will normally Important not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system.

  • Page 109: Maintenance And Troubleshooting

    Your dealer, installer or Cobham SATCOM partner will assist you whether the need is user training, technical support, arranging on-site repair or sending the product for repair. Your dealer, installer or Cobham SATCOM partner will also take care of any warranty issue.

  • Page 110: Software Update

    For syntax and parameters, see ATCO commands on page 126. To upgrade the software If you have an M2M subscription, the EXPLORER 323 software should be available from the Inmarsat FTP server. If not, download the new software or acquire the software from Cobham SATCOM and place it on your FTP server.
  • Page 111 Cobham SATCOM and save it to your computer. 2. Connect your computer to the EXPLORER 323. Connect to the LAN interface of the EXPLORER 323. Depending on your system Note configuration, you may have to connect through a switch.

  • Page 112: Reset Button

    This is important in order to maintain the IP grade of the EXPLORER 323. Functions of the reset button The EXPLORER 323 has a Reset button that has three functions: 1) To restore all settings to factory settings, 2) to restore LAN and WLAN settings only and 3) to put the EXPLORER 323 into safe mode for recovery software upload.

  • Page 113: Maintenance

    Clean the exterior of the EXPLORER 323 with a damp cloth. CAUTION! Do not spray water directly on the EXPLORER 323 with high pressure! The EXPLORER 323 can be washed gently, but it is not designed to be exposed to high pressure water-jets. The EXPLORER 323 is IP66.

  • Page 114: Troubleshooting

    Chapter 6: Maintenance and troubleshooting Troubleshooting Status signaling Means of signaling The EXPLORER 323 system provides various methods for signaling the status of the system. • LED in the bottom of the EXPLORER 323 is used to signal: • Power on/off • Status •...
  • Page 115 Chapter 6: Maintenance and troubleshooting Event messages and status messages In the web interface of the EXPLORER 323 you can see status messages and alerts that are currently active. warnings When a warning or error event is active, the web interface shows a warning symbol .
  • Page 116 Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Connection lost The data connection was lost. Restart the connection e.g. from the Dashboard in the web interface. See Manual activation of data connections on page 30. Data or time limit exceeded The data connection is closed Restart the connection e.g.
  • Page 117 Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Online software update failed Remote software update failed. Try again later. If the problem persists, contact your distributor. Online software update failed. Remote software update failed Check that you have specified Could not connect to URL.
  • Page 118 Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Software update still fails after The terminal was unable to Contact your supplier. several retries upload new software to the antenna. Software update transfer error An error occurred while trying to Try again later.
  • Page 119 Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy The terminal has re-registered due A cellular network signal is If possible, move the terminal to to a high LTE blocker level interfering with the satellite another location with lower LTE signal and caused the terminal to blocker level.

  • Page 120: List Of Reserved Ip Subnets

    Chapter 6: Maintenance and troubleshooting List of reserved IP subnets Some IP subnets are reserved for internal use in the terminal. If any of these addresses are assigned to external equipment connected to the terminal, the terminal and connected equipment will not be able to communicate. The following local IP subnets are reserved for internal use in the terminal: 192.168.1.x and 192.168.2.x...

  • Page 121: Appendix A Specifications

    Appendix A Specifications EXPLORER 323 terminal General specifications Characteristics Specification Type BGAN Class 12, land-vehicular one-box terminal with switched- beam antenna (no moving parts) Services Voice 4 kbps AMBE+2 Data Standard IP Up to 284/225 kbps (270/158 kbps for elevations < 20 degrees)
  • Page 122 3900 g / 8.6 lbs including spacers Mounting With 3 bolts through the vehicle roof, or Optional: Magnetic Mount Solution, order number 403723A-009 (3 magnetic feet) Supply Voltage 12 VDC to 24 VDC (-10% to + 30% measured at the terminal) 98-169085-B EXPLORER 323 terminal...
  • Page 123 Active PDP context - primarily transmitted traffic (LAN active) 23.5 W Active PDP context - primarily transmitted traffic (WLAN active) 24.3 W Active PDP context - bidirectional traffic (LAN active) 25.4 W Active PDP context - bidirectional traffic (WLAN active) 24.4 W 98-169085-B EXPLORER 323 terminal...
  • Page 124 Induced acceleration: 0.5 G Velocity: Maximum vehicle velocity 110 km/h with the Magnetic Mount Solution, 200 km/h for bolt mounting. Shock, survival Half sine wave shock with a peak of 20 G and a period of 11 ms. 98-169085-B EXPLORER 323 terminal...

  • Page 125: Outline Dimensions

    Appendix A: Specifications Outline dimensions Figure 1-1: EXPLORER 323 outline dimensions drawing 98-169085-B Outline dimensions...

  • Page 126: Satellite Coverage

    Appendix A: Specifications Satellite coverage The Inmarsat BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system. For updated information on coverage, see Inmarsat’s home page at inmarsat.com.
  • Page 127 This appendix lists the function, syntax and parameters for commands used with the EXPLORER 323. You can send commands to the EXPLORER 323 either with an SMS or via AT shell. SMS is very useful for remote operation, because you only need the terminal’s mobile number to access the terminal.

  • Page 128: Overview Of M2M At And Sms Commands

    Update configuration file _IUPDCFG Power Save configuration _IPWSAVSCHD Remote on/off configuration _ITREMONOFF Disable LTE blocker resilience _ILTEBLCK Get input voltage of the EXPLORER 323 _ITDCIV Administrator password control ADPWRST Activate PDP context ACTIVATE Deactivate PDP context DEACTIVATE Delete SMS messages...

  • Page 129: Sms Remote Commands

    • The command name and all keywords must be in upper case; most user-provided parameters are case sensitive but may be either case. • TE means Terminal Equipment - the equipment connected locally to the EXPLORER 323. SMS remote command summary Commands The table below summarizes the available SMS remote commands.
  • Page 130 Get parameters. Set parameters. <imei> <14 digits> IMEI of the EXPLORER 323, without dashes or check digit. <info_mode> For GPS query: position data only. For other queries: use verbose mode (with titles). For GPS query: position data plus SMS usage. For other queries: use terse mode (no titles).
  • Page 131 Appendix B: Command reference Parameter Values Meaning <ping_always> Send ping only if no traffic. Always send ping, regardless of data traffic. Placeholder when no value is specified. Note that the existing setting applies. <ping_interval> <integer> Interval between pings (minutes). Placeholder when no value is specified. Note that the existing setting applies. Three ping destination IP addresses.
  • Page 132 Appendix B: Command reference Parameter Values Meaning <wakeup> <wdog_enable> 0 Disabled. Enabled. Placeholder when no value is specified. The existing setting applies. Used if you want to change one of the other parameters without changing the enabled/disabled setting. <wdog_op> Get watchdog configuration. Set watchdog parameters.
  • Page 133 An ACTIVATE or DEACTIVATE command is in progress. INVALID RESTART REQUEST Attempt to perform restart before EXPLORER 323 has been running for at least 15 minutes. INVALID WATCHDOG PING ADDRESS Entered Ping address is out of range (0.0.0.0 – 255.255.255.254).
  • Page 134 • The command name and all keywords must be in upper case; most user-provided parameters are case sensitive but may be either case. • TE means Terminal Equipment - the equipment connected locally to the EXPLORER 323. 98-169085-B AT commands...
  • Page 135 User name for the ftp server. <ip_addr_hi> <ip_addr_hi> The upper IP address of a range of allowed IP addresses. This parameter is optional; if omitted, only the specified single IP address <ip_addr_lo> may access the EXPLORER 323. 98-169085-B AT commands...
  • Page 136 IP addresses, if a range of addresses is allowed. <local dir> <local dir> The name of the local directory in the EXPLORER 323 to use for getting or saving a file. <mode> Deferred activation.
  • Page 137 Appendix B: Command reference ATCO response codes The following response codes apply to the AT commands supported by SMS. Code Text Explanation General codes Complete Operation completed successfully. Unexpected software error Software error. Local file open error _IGETFILE: could not open local file after download. _ISENDFILE: could not open local file.
  • Page 138 Previous update has not finished yet. _IREMWEB command codes Global IP: <ip_addr> Remote connection to web interface is set up successfully. Indicates global IP address assigned to the EXPLORER 323’s own PDP context, to which an HTTP connection may be made. 98-169085-B AT commands...
  • Page 139 <enable> a. Up to 10 MAC addresses may be specified. b. Type _ITDCIV? to get the input voltage (in mV) of the EXPLORER 323 Parameters for other M2M related AT commands The table below summarizes the available parameters for the AT commands for M2M operation.
  • Page 140 The power save mode is Idle power save and the trigger to set up is “time of TOD_TRG day”, that is a specific time of day (UTC time) where the EXPLORER 323 wakes up from power save state. The power save mode is Idle power save and the trigger to set up is Wake- WOL_STATUS on-LAN.
  • Page 141 Appendix B: Command reference AT commands for message (SMS) configuration The following AT commands are used for configuration of SMS. For details on parameters for the message configuration commands, see the 3GPP Note standard ETSI TS 127 005 V4.2.1. Command Parameters Function +CMGD <index>...
  • Page 142 Appendix B: Command reference Context management AT commands The table below summarizes some of the most used AT commands for context management. Parameters are explained in the table in the next section. For details, refer to the 3GPP standard TS 27.007. Command Parameters +CGACT [<state>[,<cid>[,<cid>[,...]]]...
  • Page 143 Appendix B: Command reference Parameters for context management AT commands The table below summarizes the main parameters for the AT commands for context management. For details, refer to the 3GPP standard TS 27.007. Parameter Values Meaning <apn passwd> <apn passwd> Password for the APN.
  • Page 144 Appendix B: Command reference Parameter Values Meaning <protocol <protocol This number is uniquely assigned for the protocol being used. TCP is set to number> number> 6, and UDP is set to 17. The protocol number determines which protocol is used by the traffic flow filter (0-255). <source address <source address This is an IPv4 IP address and subnet mask (0.0.0.0.0.0.0.0 to...

  • Page 145: Configuration Examples

    • 87.123.189.119: The IP address that can get remote access to the web interface (if two IP addresses are listed, it is interpreted as a range of IP addresses). 2. The EXPLORER 323 should now return an SMS response with the external IP address of the terminal.
  • Page 146 Appendix B: Command reference To set up power save functions with AT commands For details on how to use AT commands see To access the terminal using AT commands on page 33. You can set up the following power save functions with AT commands: •...
  • Page 147 Remember to configure one or more wake up functions - otherwise the Important EXPLORER 323 will not be able to enter power save state. To configure wake up on daily basis 1. Set the time of day that the terminal must wake up from power save: AT_IPWSAVSCHD=<psmode>,<psvalue>...

  • Page 148: Fcc

    Appendix C Conformity The EXPLORER 323 terminal is CE certified as stated in the simplified EU Declaration of Conformity enclosed at the end of this appendix. The complete EU Declaration of Conformity can be found on the Cobham SATCOM web site as described in the simplified EU Declaration of Conformity.

  • Page 149: Japanese Radio Law And Japanese Telecommunications Business Law

    Chapter C: Conformity IC id for EXPLORER 323 terminal: 6200B-3723A Contains IC id: 451I-WL18SBMOD This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 150 The full text of the EU declaration of conformity is available at the following internet address: http://sync.cobham.com/satcom/support/downloads Document no.: 99-171948-A Thrane & Thrane A/S trading as Cobham SATCOM. Registered no.: DK - 65 72 46 18. Registered address: Lundtoftegaardsvej 93 D, 2800 Kgs. Lyngby, Denmark. www.cobham.com...
  • Page 151 Glossary Glossary Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. Circuit Switched. Circuit-switched networks require dedicated point-to-point connections during calls. DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network.
  • Page 152 Glossary ICMP Internet Control Message Protocol. An Internet protocol mostly used for diagnostics. IMEI International Mobile Equipment Identity. A unique number identifying your terminal. IMSI International Mobile Subscriber Identity. A unique number used to identify a mobile subscriber on a wireless network. IMSO International Maritime Satellite Organisation.
  • Page 153 Glossary personal details. Transport Layer Security. An updated, more secure, version of SSL. Coordinated Universal Time. The International Atomic Time (TAI) with leap seconds added at irregular intervals to compensate for the Earth’s slowing rotation. Leap seconds are used to allow UTC to closely track UT1, which is mean solar time at the Royal Observatory, Greenwich.
  • Page 154 Index Index call log, 60 calls access make, 41 limit in web interface, 79 missed, received, outgoing, 60 remote, 37 total usage, 60 using AT commands, 33 CE compliance, 139 accessories, 3 charges for calls admin password estimating, 86 change, 78, 79 clearance log in, 78 antenna to base plane, 7...
  • Page 155 Index data connections IP handset automatic activation, 55 manage in the terminal, 66 dedicated, 56 SIP settings, 40 start and stop in web interface, 47 user name and password, 66 dedicated connections, 56 items included in delivery, 4 default IP address, 44 delivery contents, 4 items included, 4...
  • Page 156 Index options, 3 rights for users in web interface, 79 router mode, 63 part numbers, 3 password change, 78, 79 safety summary, ii log in, 78 save configuration, 81 log out, 79 serial number, 77 smartphone or IP handset, 66 settings permissions in web interface, 59...
  • Page 157 Index usage calls and data, 60 user name smartphone or IP handset, 66 user permissions setting up in web interface, 79 vehicle compliance, 6 VoIP phones setup, 66 warning messages, 75 warranty, 100 web interface accessing, 44 change language, 64 definition, 44 navigating, 46 WLAN...
  • Page 158 98-169085-B www.cobham.com/satcom Cobham Public...

Table of Contents