Beltone AMAZE User Manual
  1. Manuals
  2. Brands
  3. Beltone Manuals
  4. Hearing Aid
  5. AMAZE
  6. User manual

Beltone AMAZE User Manual

Receiver-in-the-ear hearing aids, rechargeable hearing aid charger
Hide thumbs Also See for AMAZE:
Table of Contents

Advertisement

Quick Links

User guide
Receiver-In-The-Ear hearing aids, rechargeable
Hearing aid charger
400976011US-18.07-Rev.A.indd 1
13-07-2018 14:19:57

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the AMAZE and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Beltone AMAZE

Summary of Contents for Beltone AMAZE

  • Page 1 User guide Receiver-In-The-Ear hearing aids, rechargeable Hearing aid charger 400976011US-18.07-Rev.A.indd 1 13-07-2018 14:19:57...
  • Page 2 Left Hearing Aid Right Hearing Aid Serial number Serial number Model number Model number Receiver type Receiver type Low Power Low Power Medium Power Medium Power High Power High Power Ultra Power Ultra Power Receiver length Receiver length Specific features supported by your hearing system: Recharging on page 13 Smart Start on page 17 Auto-Phone on page 26...

  • Page 3: Introduction

    Nominal RF output power transmitted is +0.82 dBm. Introduction Congratulations on the purchase of your new hearing aids. Beltone’s innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make your hearing a more enjoyable experience.

  • Page 4: Intended Use

    Successfully adapting to the amplification of your hearing aids takes time and consistent use. You will enjoy more benefits from your Beltone hearing aids by taking the following actions: • Wear the hearing aids regularly in order to get comfortable with using them •...

  • Page 5: Statement

    4 Statement This device complies with part 15 of the FCC rules and ICES-003 of the ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2. This device must accept any interference received, including interference that may cause undesired operation NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules.
  • Page 6 • In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD) • Hereby, Beltone A/S declares that the radio equipment type LXR45 IS in compliance with Directive 2014/53/EU • The full text of the EU declaration of conformity is available at the following internet address: www.beltone-hearing.com/en/declarations.
  • Page 7 Hearing aid charger of type C-1 are available in the following variants: Beltone Amaze hearing aid charger. 400976011US-18.07-Rev.A.indd 7 13-07-2018 14:19:57...

  • Page 8: Table Of Contents

    Insert earmold ..........19 Wireless accessories ........ 35 7.4.4 Remove earmold ........20 11.1 Using Beltone hearing aids with iPhone, iPad, 7.4.5 Sports lock..........20 and iPod touch (optional) ......36 Operation of hearing aid ......21 Intended use of smartphone apps .... 36 7.5.1...
  • Page 9 Tinnitus Breaker Pro module..... 37 Auto-Phone warnings ....... 47 14.1 Indication for use of the TBP module ..38 17.1 Auto-Phone precautions ......47 14.2 User instructions for TBP ......38 Battery warnings for hearing aid and 14.2.1 Description of device ........38 hearing aid charger ........

  • Page 10: Get To Know Your Hearing Aids

    6 Get to know your hearing aids 6.1 Your hearing aid - RIE Push button Receiver Open dome Receiver wire LED light indicator Microphones Left/right indicator Serial number and model Sports lock 10. Tulip dome 11. Closed dome 12. RIE mould 13.

  • Page 11: Hearing Aid Charger

    6.2 Hearing aid charger Hearing aid charging bay Receiver bay Hearing aid battery indicator Left indicator (blue) Right indicator (red) Charger battery indicator Charging cable Charging cable port (micro-USB) 400976011US-18.07-Rev.A.indd 11 13-07-2018 14:20:00...

  • Page 12: Recognizing Left And Right Hearing Aid

    6.3 Recognizing left and right hearing aid If you have two hearing aids, they may be tuned differently. One for your left ear, the other for your right. Do not swap them. The left hearing aid is marked with a blue indicator. The right hearing aid is marked with a red indicator.

  • Page 13: Getting Started

    7 Getting started Before use, it is recommended to fully charge your hearing aids. How to charge your hearing aids 1. Plug the supplied power adaptor into a power 2. Place both hearing aids in the charging bays. Right outlet and connect the charging cable to the hearing aid goes into the charging bay marked with a hearing aid charger.
  • Page 14 1. During the charging process, the LED on the hearing aid slowly pulsates until the hearing aid is fully charged. When fully charged, the LED stays solid on until the hearing aid is removed from the charger. When charging When fully charged Pulsating On –...

  • Page 15: How To Charge The Charger

    3. While charging, the hearing aid LED indicates the battery status. The hearing aids are fully charged within 3 hours. Hearing aid battery indicators LEDs Battery level 0-20% ● 20-40% ● ● 40-60% ● ● ● 60-80% ● ● ● ● 80-100% ●...
  • Page 16 66 - 100% charged ● ● ● CAUTION: FOR SAFETY REASONS, ONLY USE THE CHARGER SUPPLIED BY BELTONE. NOTE: When charging your hearing aid charger for the first time, let it charge for at least 3 hours, even if the battery LED indicator indicates that the battery is fully charged.

  • Page 17: Turn On / Turn Off

    7.3 Turn on / Turn off The hearing aids are automatically turned on when they are removed from the hearing aid charger. They can also be turned on and off manually by pressing the push button. 1. Turn on, press button for 5 seconds. 2.

  • Page 18: Insert/Remove Hearing Aid

    7.4 Insert/remove hearing aid 7.4.1 Insert receiver with dome 1. Hang the hearing aid over the top of the ear. 2. Hold the receiver wire, close to the receiver housing and gently place/push the dome into the ear canal. 3. Push the dome far enough into the ear canal so that the wire lies flush with the head (check with a mirror).

  • Page 19: Insert Earmold

    7.4.3 Insert earmold 1. Hold the earmold between your thumb and index finger and position its sound outlet in your ear canal. 2. Slide the earmold all the way into your ear with a gentle, twisting movement. 3. Turn the top part of the earmold gently backwards and forwards so that it tucks behind the fold of skin above your ear canal.

  • Page 20: Remove Earmold

    NOTE: It may be helpful to pull your ear up and outward with your opposite hand during insertion. NOTE: By experimenting, you may discover an easier method. 7.4.4 Remove earmold 1. Lift the hearing aid from behind the ear. 2. Using your thumb and index finger, take hold of the earmold or the removal cord (not the hearing aid or the wire).

  • Page 21: Operation Of Hearing Aid

    NOTE: The sports lock comes in three different sizes: L (low power), M (medium power), and H (high power). See page 2 for receiver size. NOTE: Your hearing care professional will help you replace your sports lock. 7.5 Operation of the hearing aid The hearing aids always start in program 1 and with the preset volume.
  • Page 22 NOTE: The short press and 1 sec press features are configurable during your fitting session. 5 and 9 second press cannot be changed. Per default, the push button allows you to use up to four different listening programs, and three wireless accessories programs.
  • Page 23 Push button action Default setting New setting New setting Short press Change program 1 sec press Activates streaming NOTE: For convenience, you may control your hearing aids from the Beltone HearMax app or the Beltone SmartRemote app. 400976011US-18.07-Rev.A.indd 23 13-07-2018 14:20:04...

  • Page 24: Led Light Indicator

    7.5.2 LED light indicator Your hearing aid communicates with both sound and light whenever you change program or turn it on or off. Activity Light Turn on (long press for 5 secs) Flash Turn off (long press for 5 secs) Flashes three times Enter Flight mode (optional) Four times double flashes...

  • Page 25: Low Battery Indicator When Paired With Wireless Accessories

    Fully charged Recharge hearing aid You can check the battery status by placing the hearing aid in the hearing aid charger (please see page 14). The Beltone HearMax app also gives a status of the battery capacity. 400976011US-18.07-Rev.A.indd 25 13-07-2018 14:20:05...

  • Page 26: Telephone Use

    8 Telephone use Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for hold- ing a telephone may require practice. One or more of the following suggestions may be helpful: 1. Dependent on your fitting and hearing status, either hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.

  • Page 27: Place The Auto-Phone Magnet

    8.1.1 Place the Auto-Phone magnet Follow these steps in order to place the Auto-Phone magnet properly: Clean the telephone thoroughly. Remove foil from magnet. Place the magnet. WARNING: IF A MAGNET IS SWALLOWED, SEEK IMMEDIATE ASSISTANCE FROM A MEDICAL PRACTITIONER. NOTE: Ask your hearing care professional to enable Auto-Phone as one of your programs.

  • Page 28: How To Use Auto-Phone

    8.1.2 How to use Auto-Phone 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active. NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Auto-Phone activation and good hearing on the telephone.

  • Page 29: How To Change Domes

    It is recommended that your hearing care professional shows you how to change the domes. Incorrect dome replacement could result in the dome being left in the ear when you remove the hearing aid. CAUTION: Use only original Beltone consumables e.g. wires and domes. 9.1 Standard domes...

  • Page 30: Tulip Domes

    9.2 Tulip domes The tulip domes are mounted in a similar manner to the standard domes, but a few extra steps are required. The tulip domes consist of two “petals”. Follow these steps to mount domes: 1. Push the largest petal away from the wire using a finger. This bends the petal forward. 2.

  • Page 31: The Receiver

    The receiver The receiver delivers the sound to the ear canal. It is important that the receiver and the dome/RIE mould fit correctly in your ear. If the receiver or the dome/RIE mould irritate your ear in any way and prevent you from wearing your hearing aid, please contact your hearing care professional.

  • Page 32: Cleaning Earmolds

    CAUTION: DO NOT USE ALCOHOL OR OTHER SOLVENTS TO CLEAN YOUR HEARING AIDS; THE PROTECTIVE COATING WILL BE DAMAGED. 10.1 Cleaning earmolds 1. Use a soft, dry cloth to wipe the RIE earmold clean. 10.2 Cleaning the receiver wires and domes The receiver wire and the receiver dome should be cleaned regularly.

  • Page 33: Changing Wax Guards

    10.3 Changing wax guards If you wear a dome, remove it before following this procedure. To replace wax guards: Carrying box with eight wax guard tools. Insert the removal tip of the tool into Slowly pull the wax guard straight the used wax guard so that the shaft out.

  • Page 34: Cleaning The Hearing Aid Charger

    NOTE: To ease removal and insertion, it may help to twist the wax guard tool. 10.4 Cleaning the hearing aid charger 1. Clean the outside of the charger using a dry, clean cloth. 2. Clean the receiver and charging bays using a clean cotton bud. NOTE: Do not use liquid to clean the hearing aid charger.

  • Page 35: Wireless Accessories

    Please find the list of available wireless accessories below: Beltone Direct TV Link 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.

  • Page 36: Using Beltone Hearing Aids With Iphone, Ipad, And Ipod Touch (Optional)

    • Do not disable app notifications. • Install updates to keep the app working correctly. • Only use the app with hearing aids from Beltone. Beltone takes no responsibility if the app is used with other hearing aids. • If you want a printed version of the smartphone app user guide, please go to our website at www.

  • Page 37: Beltone Remote Care (Optional)

    13 Beltone Remote Care (optional) If you have signed up to use Beltone Remote Care, you can allow your hearing aids to be adjusted remotely without having to go to your hearing care professional: all you need is a smartphone with Internet enabled.

  • Page 38: Indication For Use Of The Tbp Module

    14.1 Indication for use of the TBP module The Tinnitus Breaker Pro Module is a tool to generate sounds to be used in a Tinnitus Management Pro- gram to relieve patients suffering from Tinnitus. The target population is primarily the adult population over 18 years of age.
  • Page 39 Modulation level and speed can also be configured to your likes and needs. An additional feature can be enabled by your hearing care professional that allows you to select predefined sounds that simulate sounds from nature, such as breaking waves or running water. If you have two wireless hearing aids that support ear-to-ear synchronization, this functionality can be ena- bled by your hearing care professional.

  • Page 40: The Scientific Concepts That Form The Basis For The Device

    14.2.3 The scientific concepts that form the basis for the device The TBP module provides sound enrichment with the aim of urrounding the tinnitus sound with a neutral sound, which is easily ignored. Sound enrichment is an important component of most approaches to tin- nitus management, such as Tinnitus Retraining Therapy (TRT).

  • Page 41: Using Tbp With Smartphone Apps

    14.2.5 Using TBP with smartphone apps The Tinnitus Breaker Pro control via hearing aid push buttons can be enhanced with wireless control from a TBP control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TBP functionality during fitting of the hearing aid.

  • Page 42: Prescription Use Of A Tinnitus Breaker Pro Hearing Aid

    High-pass filter Low-pass filter 500 Hz 2,000 Hz 750 Hz 3,000 Hz 1,000 Hz 4,000 Hz 1,500 Hz 5,000 Hz 2,000 Hz 6,000 Hz 8,000 Hz 14.3.3 Prescription use of a Tinnitus Breaker Pro hearing aid The TBP module should be used as prescribed by your doctor, audiologist or hearing healthcare profes- sional.

  • Page 43: Important Notice For Prospective Tinnitus 26 Breaker Pro Users

    14.3.4 Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises. It is also used as an aid in hearing external noises and speech. Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.

  • Page 44: Tinnitus Breaker Pro Precautions

    14.4.1 Tinnitus Breaker Pro precautions 1. Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation. 2.

  • Page 45: General Warnings

    8. Pain or discomfort in the ear. CAUTION: The maximum output of the sound generator falls into the range that can cause hear- ing loss according to OSHA regulations. In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when this is set to a level of 85 db SPL or above.
  • Page 46 9. Turn off your wireless functionality by using the flight mode in areas where radio frequency emission is prohibited. For use of wireless functionality only use Beltone accessories. For further guidance regarding e.g. pairing, please refer to the user guide of the relevant Beltone wireless accessory. 400976011US-18.07-Rev.A.indd 46 13-07-2018 14:20:09...

  • Page 47: General Precautions - Wireless Hearing Aids

    2. For use of wireless functionality only use Beltone wireless accessories. For further guidance, please refer to the User Guide of the relevant wireless accessory. 3. Only connect Beltone hearing aids to Beltone wireless accessories intended and qualified to be used with Beltone hearing aids.

  • Page 48: Battery Warnings For Hearing Aid And Hearing Aid Charger

    Battery warnings for hearing aid and hearing aid charger 1. To save battery power, turn off your hearing aids when they are not in use. 2. Do not attempt to open the product or to replace the battery. This terminates the warranty. 3.

  • Page 49: Hearing Aid Expectations

    Intended use of smartphone apps The app must only be used with Beltone hearing aids for which they are intended, and Beltone takes no responsibility if the app is used with other hearing aids. Warnings to hearing care professionals 1.

  • Page 50: Warning To Hearing Care Professionals (Us Only)

    Warning to hearing care professionals (US only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1.

  • Page 51: Important Notice For Prospective Hearing Aid Users (Us Only)

    Important notice for prospective hearing aid users (US only) Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otolo- gists or otorhinolaryngologists.

  • Page 52: Children With Hearing Loss (Us Only)

    Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
  • Page 53 400976011US-18.07-Rev.A.indd 53 13-07-2018 14:20:09...

  • Page 54: Technical Specifications

    25 Technical specifications RIE - LP receiver Models: AMZ1763-DRWC, AMZ963-DRWC, AMZ663-DRWC MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Total harmonic distortion 800 Hz 1600 Hz...
  • Page 55 RIE - MP receiver Models: AMZ1763-DRWC, AMZ963-DRWC, AMZ663-DRWC MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Total harmonic distortion 800 Hz 1600 Hz Frequency (Hz)
  • Page 56 RIE - HP receiver Models: AMZ1763-DRWC, AMZ963-DRWC, AMZ663-DRWC MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Total harmonic distortion 800 Hz 1600 Hz Frequency (Hz)
  • Page 57 RIE - UP receiver Models: AMZ1763-DRWC, AMZ963-DRWC, AMZ663-DRWC MAXIMUM OUTPUT (OSPL 90) 2cc Coupler Reference test gain (60 dB SPL input) Max. Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) 500 Hz Total harmonic distortion 800 Hz 1600 Hz Frequency (Hz)

  • Page 58: Troubleshooting Guide

    26 Troubleshooting guide SYMPTOM CAUSE Feedback, “whistling” Is the earmold or dome correctly inserted in the ear? Is the volume very loud? Is the receiver wire broken or the earmold clogged? Are you holding an object (e.g. a hat, a telephone receiver) close to a hearing aid? Is your ear full of wax? No Sound...
  • Page 59 POSSIBLE REMEDY Put it in again. Reduce it. Replace or visit your hearing care professional. Move your hand away to create more space between the hearing aid and the object. Visit your physician. Switch it on. Place the hearing aid in the charger for charging. Plug the charger into a power outlet and connect the charger cable to the hearing aid charger.
  • Page 60 SYMPTOM CAUSE Sound is distorted, splutter- Is the receiver wire broken or the earmold clogged? ing or weak? Did your hearing aid get moist? Battery drains very quickly Did you leave your hearing aid switched on for long periods? Is the hearing aid old? Hearing aid is not charging Does the hearing aid sit correctly in the charger? Is the hearing aid charger charged?
  • Page 61 POSSIBLE REMEDY Visit your hearing care professional. Dry the hearing aids with a dry cloth and let them dry out. Switch off your hearing aid when you are not using them. Visit your hearing care professional. Reinsert the hearing aid in the charger. Plug the charger into a power outlet and connect the charger cable to the hearing aid charger.

  • Page 62: Battery Faq

    26.1 Battery FAQ How should I prepare a new battery? Can I damage a battery by incorrect use? Is it required to remove the hearing aids when fully charged? Do I need to charge the hearing aids fully before use? Can I interrupt the charging of the hearing aids and the hearing aid charger? Should I use up all battery power before charging again? Why do my hearing aids not turn on automatically, although they have been in the charger for an extended...
  • Page 63 No preparation is required in a normal use situation. If required, charge the hearing aids in the charger and follow the battery level indicators on the charger. Alternatively, you can also see the battery level in the smartphone app. No. The only exceptions would be use of excessive physical force or extreme temperatures. No.

  • Page 64: Warranties And Repairs

    27 Warranties and repairs Beltone provides a warranty on hearing aids in the event of defects in workmanship or materials, as de- scribed in applicable warranty documentation. In its service policy, Beltone pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, Beltone is committed to doing this in line with environment-friendly best practices.

  • Page 65: Advisories

    29 Advisories The Advisories section contains important information which must be fully understood, shared and followed at all times. Non-compliance may lead to severe personal injuries and/or equipment damages. Be aware of information marked with the following symbols: WARNING points out a situation that could lead to serious injuries. CAUTION indicates a situation that could lead to minor and moderate injuries.

  • Page 66: Acknowledgments

    30 Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright (c) 2014, Kenneth MacKay All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 67 Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2018 GN Hearing A/S. All rights reserved. Beltone is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S.
  • Page 68 Any issues relating to the EU Medical Device Directive 93/42/EEC or EU Radio Equipment Directive 2014/53/EU should be directed to Beltone A/S. This CE-mark includes all text in this user manual that relates to the hearing aids. Any issues relating to the EU Medical Device Directive 93/42/EEC or EU Radio Equipment Directive 2014/53/EU should be directed to GN Hearing A/S.

Table of Contents

Save PDF