Beltone AMZ663-DRW User Manual
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Beltone AMZ663-DRW User Manual

Receiver-in-the-ear hearing aids
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Summary of Contents for Beltone AMZ663-DRW

  • Page 1 User guide Beltone Receiver-In-The-Ear hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number £ 312 £13 Battery type Dome/mold type Open dome Power dome £ Tulip £ RIE mold £ Small £ Small £ Medium £ Medium £...

  • Page 3: Fda Warnings And Cautions (Us Only)

    FDA warnings and cautions (US only) WARNING: People younger than 18 should go to a doctor before using this People younger than 18 years old need specialized care, and using this without a medical evaluation may worsen impairment or disability. A hearing aid user who is younger than 18 should have a recent medical evaluation from a doctor, preferably an ear-nose-throat doctor (an ENT).
  • Page 4 Outputs over 132 dB SPL: You should exercise special care in selecting and fitting a hearing aid with a maximum output that exceeds 132 dB SPL because it may impair the remaining hearing of the hearing aid user. Sound pressure level in the ears of children: The developed sound pressure level in the ears of children can be substantially higher than in average adults.It is recommended to perform an RECD measurement in order to ensure the correct target for the fitted OSPL90.
  • Page 5 You might need medical help if a piece gets stuck in your ear If any part of your hearing aid, like the eartip (dome), gets stuck in your ear, and you can’t easily remove it with your fingers, get medical help as soon as you can. You should not try to use tweezers or cotton swabs because they can push the part further into your ear, injuring your eardrum or ear canal, possibly seriously.
  • Page 6 Hearing loss in people younger than 18 • People younger than 18 should see a doctor first, preferably an ear-nose-throat doctor (an ENT), because they may have different needs than adults. • The doctor will identify and treat medical conditions as appropriate. •...

  • Page 7: Table Of Contents

    Table of Contents FDA warnings and cautions (US only) Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...

  • Page 8: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 9: Your Hearing Aid

    Your hearing aid 64 model 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Multi-function button 5. Microphone inlets 6. Battery compartment 7. Model and serial number (in the battery compartment)
  • Page 10 63 model 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. Microphone inlets 6. Battery compartment 7. Model and serial number (in the battery compartment) Domes and earmolds Power dome Tulip dome Custom earmold...
  • Page 11 Sports lock The sports lock has been created to help keep the hearing aids in place for people with an active lifestyle.

  • Page 12: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children, and people with cognitive, intellectual, or mental health challenges.
  • Page 13 How to insert the battery in your hearing aid 1. Open the battery door 2. Prepare the new battery. 3. Insert the new battery with the completely by using your Remove the protective foil to positive side in the correct fingernail.
  • Page 14 Low battery warning When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes until they are completely drained and turn off. Low battery indicator when paired with wireless accessories (optional) The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or streaming sound from your TV with our TV Streamer.

  • Page 15: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing, and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a colored Left and Right indication: Left is blue and Right is red.
  • Page 16 NOTE: If the hearing care professional has provided you with a sports lock on the receiver tube, make sure to position it into the indentation above the earlobe. To avoid whistling, it is important that the tube and the dome fit correctly into your ear. For other possible reasons, check with the Troubleshooting guide.
  • Page 17 How to insert the earmold 1. Hold the earmold between your 2. Slide the earmold all the way 3. Place the hearing aid behind thumb and index finger and into your ear with a gentle, your ear and make sure it sits position its sound outlet in your twisting movement.
  • Page 18 Sport lock If you lead an active life, your hearing aids may come loose. To avoid this situation, your hearing care professional can attach and adjust a sports lock to the receiver. To insert a hearing aid with a sports lock: 1.

  • Page 19: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears How to remove the receiver dome from your ear 1. Lift the hearing aid off your ear 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the receiver dome out of your ear canal...
  • Page 20 How to remove the earmold from your ear 1. Lift the hearing aid from behind the ear. 2. Using your thumb and index finger, gently pull the earmold For a moment, let it hang beside your (not the hearing aid or the tubing) loose from the ear. If your earmold has a removal cord, use it.

  • Page 21: How To Use Your Hearing Aids

    How to use your hearing aids Turn your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. The hearing aid always starts in Program 1, with the preset volume. Close the battery door to turn the hearing aid on in Open the battery door to turn off the hearing aid.
  • Page 22 The push button/multi-function button If you have hearing aids with a push button or multi-function button, this will allow you to use up to four different listening programs, each of them suitable for certain situations. Multi-function button (64 models only) Push button (63 models only) 1.
  • Page 23 If necessary, your hearing care professional can change the default settings for the button and fill in the following table to indicate the new settings: Button action Default setting New setting Short press up Increases volume Short press down Decreases volume Long press up (3 seconds) Changes program Long press down (3 seconds)
  • Page 24 NOTE: • The telecoil does not work without a hearing loop (that is, an induction loop), or a HAC telephone. • If you are having trouble hearing with the telecoil, ask you hearing care professional to adjust the program. • If there is no sound from your hearing aids in a hearing loop system with an active Telecoil function, the hearing loop system may not be turned on or may not be operating correctly.

  • Page 25: Direct Audio Input

    Direct Audio Input (Optional for 64-DRWT models only) You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 26 How to disconnect a DAI adapter • Remove the adapter from the hearing aid and press the small latch downwards. Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on receiver. •...

  • Page 27: Advanced Options

    Advanced options Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 28 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: • If you have a mobile device, you can pair it to connect directly to your hearing aids. See "Advanced options", page 27.
  • Page 29 • If you want a printed version of the smartphone app user’s guide, please go to our website at beltone.com or consult customer support NOTE: For assistance with pairing and using these products with your hearing aids, please contact your hearing care professional or visit our support site.
  • Page 30 Beltone Remote Care (optional) If you have signed up to use Beltone Remote Care available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional. All you need is a compatible mobile device with internet enabled. This allows you to experience unprecedented freedom and flexibility: •...
  • Page 31 NOTE: Ask your hearing care professional to enable Auto-Phone as one of your programs. Place the Auto-Phone magnet Place the magnet on your telephone receiver to allow operation of the Auto-Phone function. In order to place the magnet properly: 1. Clean the telephone thoroughly 2. Remove foil from magnet 3.
  • Page 32 2. When you hear a short melody, the phone program is active. NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Auto- Phone activation and a good hearing experience on the telephone. If your hearing aids have the Asymmetric Phone Handling functionality enabled, the hearing aid on the non-phone ear automatically turns down the volume.
  • Page 33 If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. Flight Mode (optional) Your hearing aid allows you to control it from your mobile device or Remote Control. However, in some areas you are requested to turn off wireless communication.
  • Page 34 It is important to wait an additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any reason. Flight mode will resume if you open and close the battery compartment during this 15 second window.

  • Page 35: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3.
  • Page 36 WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid or the protective coating will be damaged.
  • Page 37 How to change domes Follow these steps to mount domes. This procedure shows an open dome, but you can follow the exact same procedure if you have a tulip or power dome. 1. Push the new dome over the 2. Make sure that the new dome is 3.
  • Page 38 How to change the wax guard If you wear a dome, remove it before performing this procedure. To replace the wax guards: 1. Carrying box with eight wax 2. Insert the removal tip into the used wax 3. Slowly pull the wax guard guard tools.
  • Page 39 1. Insert the replacement tip of the 2. Gently press the replacement 3. Pull the tool straight out. The tool into the sound outlet. tip straight into the sound outlet new wax guard will remain in until the outer ring lies flush with place.

  • Page 40: Wireless Accessories

    NOTE: • Ask your hearing care professional for more information on the range of Beltone wireless accessories. • You should only use Beltone wireless accessories with your wireless hearing aids.

  • Page 41: Tinnitus Management

    Tinnitus Management Tinnitus Breaker Pro module Your hearing aid includes the Tinnitus Breaker Pro (TBP) module. The Tinnitus Breaker Pro (TBP) Module is a tool that generates sounds to be used in tinnitus management programs to temporarily relieve suffering from tinnitus.
  • Page 42 Explanation of how the device works The TBP module is a frequency and amplitude shaped white-noise generator. The noise signal level and frequency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor, audiologist, or hearing care professional. Your doctor, audiologist, or hearing care professional can modulate the generated noise in order to make it more pleasant.
  • Page 43 The scientific concepts that form the basis for the device The TBP module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus management, such as tinnitus retraining therapy (TRT).
  • Page 44 NOTE: To use smartphone apps, the hearing aid must be connected with the smartphone or mobile device. TBP - Technical specifications Digital. Audio signal technology: Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz...
  • Page 45 Prescription use of a Tinnitus Breaker Pro hearing aid The TBP module should be used as prescribed by your doctor, audiologist, or hearing healthcare professional. In order to avoid permanent hearing damage, the maximum daily usage depends on the level of the generated sound.
  • Page 46 The sound generator instrument is a tool to generate sounds to be used with appropriate counseling and/or in a tinnitus management program to relieve patients suffering from tinnitus. Tinnitus Breaker Pro warnings 1. Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. 2.
  • Page 47 6. Adjustment of the Tinnitus Breaker Pro settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the Beltone Remote Care for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
  • Page 48 6. An audiometric air-bone gap equal to or greater than 15 dB at 500 Hertz (Hz), 1,000 Hz, and 2,000 Hz. 7. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. 8. Pain or discomfort in the ear. CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations.

  • Page 49: General Warnings

    General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid 2. Different types of radiation, from, for example, NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
  • Page 50 NOTE: For use of wireless functionality, only use supported wireless accessories. For further guidance regarding pairing, etc., please refer to the user guide of the relevant wireless accessory. General precautions 1. When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices.

  • Page 51: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmold or dome inserted Put it in again. "whistling" correctly? Is the volume very loud? Reduce it. Is the receiver wire broken or the earmold Visit your hearing care professional. clogged? Are you holding an object (e.g., a hat or a Move your hand away to create more telephone receiver) close to a hearing aid?
  • Page 52 Issue Potential cause Potential solution Sound is distorted, The battery is dead Replace it with a new one. spluttering or weak? Is the battery dirty? Clean it or replace it with a new one. Is the receiver wire broken or the earmold Consult your hearing care professional.

  • Page 53: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 54 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). An atmospheric pressure between 500 hPa and 1100 hPa is appropriate. Non-clinical testing (US only) The devices covered within this user guide have undergone tests for the relevant non-clinical performance testing and biological endpoints in accordance with standards identified below: •...
  • Page 55 Clinical data (US only) The devices have been evaluated clinically through equivalence, and the devices have been compared to equivalent devices and similar devices on the market with similar intended purpose, e.g., to compensate for hearing impairment by amplifying and transmitting sound to the ear. Based on technical and clinical data presented for the device in question, the equivalent predecessor and generally similar devices, it is concluded to support the clinical performance expressed in user needs and claims.
  • Page 56 Statement This device complies with part 15 of the FCC rules and ISED rules. Its operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 57 In the EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Beltone A/S hereby declares that the radio equipment types BER13 and VER12 are in compliance with Directive 2014/53/EU. •...
  • Page 58 Nominal RF output power transmitted is +1.1 dBm Mini Receiver In-the-Ear (RIE) hearing aids of type VER12 with FCC ID X26VER12, IC number 6941C- VER12, and size 312 battery are available in the following variants: AMZ663-DRW AMZ963-DRW AMZ1763-DRW. Nominal RF output power transmitted is +1 dBm.
  • Page 59 Symbols WARNING: Points out a situation that Legal manufacturer. could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. NOTE: Advice and tips on how to handle Date of manufacture. your hearing aid better. Follow instructions for use.

  • Page 60: Technical Specifications

    Technical specifications RIE - LP receiver Models: AMZ663-DRW AMZ963-DRW AMZ1763-DRWAMZ664-DRW, AMZ964-DRW, AMZ1764-DRW AMZ664-DRWT, AMZ964-DRWT, AMZ1764-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Maximum output (90 dB SPL input) Max. dB SPL...
  • Page 61 RIE — LP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - LP Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL)
  • Page 62 RIE - MP receiver Models: AMZ663-DRW AMZ963-DRW AMZ1763-DRWAMZ664-DRW, AMZ964-DRW, AMZ1764-DRW AMZ664-DRWT, AMZ964-DRWT, AMZ1764-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL...
  • Page 63 RIE — MP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - MP Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL)
  • Page 64 RIE - HP receiver Models: AMZ663-DRW AMZ963-DRW AMZ1763-DRWAMZ664-DRW, AMZ964-DRW, AMZ1764-DRW AMZ664-DRWT, AMZ964-DRWT, AMZ1764-DRWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL...
  • Page 65 RIE — HP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - HP Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL)
  • Page 66 RIE - UP receiver Models: AMZ663-DRW AMZ963-DRW AMZ1763-DRWAMZ664-DRW, AMZ964-DRW, AMZ1764-DRW AMZ664-DRWT, AMZ964-DRWT, AMZ1764-DRWT . Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL...
  • Page 67 RIE — UP receiver (US only) Additional technical data Latency, mid frequency delay (2 kHz) 12 / 70 Attack/release time (2 kHz syllabic) Input/Output response, measured in a 2cc coupler at the reference test gain @ 2 KHz Input/Output Response - UP Ref.Test Gain @ 2 kHz 2cc coupler Input (dB SPL)

  • Page 68: Additional Information

    Additional information Acknowledgements Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 69 © 2023 GN Hearing A/S. All rights reserved. Beltone is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the US and other countries.
  • Page 70 Notes...
  • Page 71 Notes...
  • Page 72 1-800-387-3744 beltone.com beltone.ca Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer Beltone A/S and the competent authority of the EU Member State in which the user and/or patient is established.

This manual is also suitable for:

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