Beltone Amaze User Manual
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Beltone Amaze User Manual

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User guide
Beltone Behind-The-Ear hearing aids

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Summary of Contents for Beltone Amaze

  • Page 1 User guide Beltone Behind-The-Ear hearing aids...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number £ 312 £ 13 Battery type Program Beep Description One beep Two beeps Three beeps Four beeps...

  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid How to get your hearing aid ready for use How to place the hearing aids in your ears How to remove the hearing aids from your ears How to use your hearing aids Direct Audio Input Advanced options How to clean and maintain your hearing aids...

  • Page 5: Introduction

    Introduction Thank you for choosing Beltone hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.

  • Page 6: Your Hearing Aid

    Your hearing aid 86 and 76 models 1. Thin tube 2. Open dome 3. Microphone inlets 4. Push button 5. Volume control 6. Battery compartment 7. Direct Audio Input 8. Battery door lock (optional) The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmoulds:...
  • Page 7 66 model 1. Thin tube 2. Open dome 3. Push button 4. Microphone inlets 5. Battery compartment The hearing aids in the illustrations are shown with a thin tube and an open dome, but they can also be fitted with other types of domes/earmoulds:...

  • Page 8: How To Get Your Hearing Aid Ready For Use

    How to get your hearing aid ready for use Battery warnings WARNING: Batteries contain dangerous substances and should be disposed of carefully in the interest of your safety and for the environment. Please note: 1. Keep hearing aid batteries away from pets, children and people with cognitive, intellectual or mental health challenges.
  • Page 9 How to change the battery 1. Prepare the new battery. Remove 2. Open the battery door 4. Insert the new battery with the the protective foil to activate the completely using your positive side (+) facing battery - wait for two minutes fingernail.
  • Page 10 Battery door lock If the hearing aid is going to be used by a child or a mentally disabled person, you can ask your hearing care professional to make a battery door lock available for you. You can turn the hearing aid on and off as you usually do, but you will have to unlock the battery door every time you need to change the battery.
  • Page 11 Low battery warning When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes until they are completely drained and turn off. Low battery indicator when paired with wireless accessories (optional) The batteries drain faster when you use wireless functionalities like direct streaming from your smartphone or streaming sound from your TV with our TV Streamer.

  • Page 12: How To Place The Hearing Aids In Your Ears

    How to place the hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids. You might want to ask your hearing care professional to mark your hearing aids with a coloured Left and Right indication: Left is blue and Right is red.
  • Page 13 Inserting earmoulds into your ears 1. Hold the earmould between 3. Turn the top part of the 4. Place the hearing aid firmly your thumb and index finger earmould gently backwards behind the ear and make sure it and position its sound outlet in and forwards so it tucks behind sits securely.

  • Page 14: How To Remove The Hearing Aids From Your Ears

    How to remove the hearing aids from your ears 1. Lift the hearing aid from behind the ear 2. Using your thumb and index finger, take hold of the earmould (not the hearing aid or the tubing) 3. Gently twist and pull the earmould to remove it from the ear...

  • Page 15: How To Use Your Hearing Aids

    How to use your hearing aids How to adjust the volume Your hearing aid automatically adjusts the volume depending on your listening situation. However, if your hearing aid has a volume control, you can adjust the volume according to your preferences. 1.
  • Page 16 NOTE: • If you have two hearing aids with the Synchronised Volume Control function enabled, volume control adjustments to one hearing aid automatically repeat in the second hearing aid. When you change the volume in one of the hearing aids, it responds with one or more beeps. A beep in the second hearing aid follows.
  • Page 17 • When you turn the hearing aids off and on again, they always start up in program 1 and your pre-set volume level. Telephone use Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice.
  • Page 18 NOTE: • The telecoil does not work without a hearing loop (that is, an induction loop) or a HAC telephone. • If you are having trouble hearing with the telecoil, ask you hearing care professional to adjust the program. • If there is no sound from your hearing aids in a hearing loop system with an active Telecoil function, the hearing loop system may not be turned on or may not be operating correctly.
  • Page 19 NOTE: • If the phone has a poor telecoil signal, use the microphone program. To avoid whistling, do not hold the handset too tightly against your ear. • Ask your hearing care professional to enable the Telecoil programme in your hearing aids. •...

  • Page 20: Direct Audio Input

    Direct Audio Input (Optional for model 76 and 86) You can connect a DAI (Direct Audio Input) adapter to the bottom of your hearing aid. Once connected, the hearing aid automatically switches to DAI. The sound is then sent directly to your hearing aid using a cable or a wireless FM system.
  • Page 21 How to disconnect a DAI adapter • Remove the adapter from the hearing aid and press the small latch downwards. Important points for FM • Do not use two transmitters on the same FM channel. • Do not use water or fluids for cleaning the FM click-on receiver. •...

  • Page 22: Advanced Options

    Advanced options Auto-Phone (optional) If you place a magnet on the telephone receiver, your hearing aids will automatically switch the telephone program on when the receiver is close to your ear. When you remove the receiver from your ear, the hearing aids automatically return to the previous listening program.
  • Page 23 NOTE: If you are not satisfied with the strength of Auto-Phone, you can reposition the magnet or add additional magnets. Prior to placing the magnet on the telephone or cell phone, use a recommended cleaning agent to clean the telephone. How to use Auto-Phone 1.
  • Page 24 If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by Beltone. Flight Mode (optional) Your hearing aid allows you to control it from your smartphone or Remote Control. However, in some areas you are requested to turn off wireless communication.
  • Page 25 2. Double-dings for ten seconds (  etc.) indicate that your hearing aid is in Flight mode. NOTE: Both hearing aids must be set in Flight mode - even with synchronisation enabled. Follow these steps to activate wireless mode: 1. For each hearing aid, open and close the battery door once. 2.
  • Page 26 • If you want a printed version of the smartphone app user guide, please go to our website at beltone.com or consult customer support NOTE: For assistance with pairing and using these products with your hearing aids, please contact your hearing care professional or visit our support site.
  • Page 27 Beltone Remote Care (optional) If you have signed up to use Beltone Remote Care available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional. All you need is a compatible mobile device with internet enabled. This allows you to experience unprecedented freedom and flexibility: •...

  • Page 28: How To Clean And Maintain Your Hearing Aids

    How to clean and maintain your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Open the battery door to dry your hearing aids when you are not wearing them. 3.
  • Page 29 Cleaning tools 1. Soft cloth. 2. Brush for cleaning. Use the brush on all surfaces and orifices. Also use your brush for daily cleaning and battery handling. 3. Wire loop. Use the wire loop to clean the earmould. 4. Magnet. Use the magnet to lift and replace the battery. If the microphone inlets are clogged, gently brush across the microphone inlets with the brush.
  • Page 30 NOTE: The wire loop is only intended for earmoulds. How to clean your hearing aid Wipe your hearing aid clean with a soft cloth after use. WARNING: Always turn your hearing aids off while cleaning and maintaining them.
  • Page 31 The earmould 1. Remove the earmould and tubing from the hearing 3. After cleaning, dry the earmoulds thoroughly and aids prior to cleaning. remove any residual water and debris from the tubing utilising a small blower and wire loop. 2. Clean the earmould using a mild soap, and rinse with lukewarm water.
  • Page 32 Thin tubes and domes 1. Remove the thin tubes from the hearing aids by unscrewing them counter-clockwise. 2. Wipe down thin tubes and domes with a damp cloth. 3. In order to clear the thin tube of moisture and debris, push the black cleaning wire through the thin tube, beginning at the opposite end of the dome.

  • Page 33: Wireless Accessories

    Please find the list of available wireless accessories below: • Beltone Direct TV Link 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.

  • Page 34: Tinnitus Management

    Tinnitus Management Tinnitus Breaker Pro module Your hearing aid includes the Tinnitus Breaker Pro (TBP) module. The Tinnitus Breaker Pro (TBP) Module is a tool that generates sounds to be used in tinnitus management programmes to temporarily relieve suffering from tinnitus. The TBP can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist or hearing care professional.
  • Page 35 Modulation level and speed can also be configured to your likes and needs. An additional feature can be enabled by your hearing care professional that allows you to select predefined sounds that simulate sounds from nature, such as breaking waves or running water. If you have two wireless hearing aids that support ear-to-ear synchronisation, this functionality can be enabled by your hearing care professional.
  • Page 36 In a majority of instances, the TBP module can also be set to mask the tinnitus sound, so to provide temporary relief by introducing a more pleasant and controllable sound source. TBP volume control The sound generator is set to a specific loudness level by the hearing care professional. When switching the sound generator on, the volume will have this optimal setting.
  • Page 37 TBP - Technical specifications Digital. Audio signal technology: Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz...
  • Page 38 Should you develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, you should discontinue use of the sound generator and seek medical evaluation. Children and physically or mentally challenged users will require training by a doctor, audiologist, hearing care professional or the guardian for the insertion and removal of the hearing aid containing the TBP module.
  • Page 39 Tinnitus Breaker Pro precautions 1. Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation. 2.
  • Page 40 6. Adjustment of the Tinnitus Breaker Pro settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the Beltone Remote Care for remote settings of the tinnitus sound generator, should only be performed by the parent or legal guardian in cases where the user is minor.
  • Page 41 above. When the sound generator is set to levels of 90 dB SPL or above the user should not use the sound generator for more than two (2) hours per day. In no case should the sound generator be worn at uncomfortable levels.

  • Page 42: General Warnings

    General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid 2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing aids. It is recommended not to wear hearing aids during these or other similar procedures.
  • Page 43 10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601- 1, IEC 60065, EN/IEC 62368-1, or IEC 60950-1, as appropriate (wired connection, for example HI-PRO, SpeedLink). NOTE: For use of wireless functionality, only use supported wireless accessories. For further guidance regarding e.g.

  • Page 44: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback, Is your earmould or dome inserted Re-insert it. "whistling" correctly in the ear? Is the volume very loud? Reduce the volume. Are you holding an object (e.g. a hat Move your hand away to create more or a phone) close to a hearing aid? space between the hearing aid and the object.
  • Page 45 Issue Potential cause Potential solution Sound is distorted, spluttering The battery is dead Replace it with a new one or weak Is the battery dirty? Clean it or replace it with a new one Is the plastic tube or earmould Consult your hearing care clogged or broken? professional.

  • Page 46: Warnings To Hearing Care Professionals (Us Only)

    Warnings to hearing care professionals (US only) A hearing care professional should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1.
  • Page 47 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing care professional, as appropriate, for a hearing aid evaluation.

  • Page 48: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 49 During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time). An atmospheric pressure between 500 hPa and 1100 hPa is appropriate. Symbols Be aware of information marked with the warning symbol: WARNING: Points out a situation that could lead to serious injuries.
  • Page 50 Please ask your local hearing care professional concerning disposal of your hearing aids and accessories. NOTE: Country-specific regulations may apply. Complies with ACMA requirements.
  • Page 51 Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 52 In EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, Beltone A/S declares that the radio equipment types BEB60, BEB70 and BEB80 are in compliance with Directive 2014/53/EU. •...

  • Page 53: Hearing Aid Variants

    Hearing aid variants Behind-the-ear (BTE) hearing aids of type BEB60 with FCC ID X26BEB60, IC number 6941C-BEB60 and size 312 battery are available in the following variants: AMZ666-DWT AMZ966-DWT AMZ1766-DWT Nominal RF output power transmitted is: -1 dBm. Behind-the-ear (BTE) hearing aids of type BEB70 with FCC ID X26BEB70, IC number 6941C-BEB70 and size 13 battery are available in the following variants: AMZ676-DWT AMZ976-DWT...

  • Page 54: Technical Specifications

    Technical specifications Mini BTE Models: AMZ666-DWT AMZ966-DWT AMZ1766-DWT Maximum Output (OSPL 90) Thin tube Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) Thin Tube...
  • Page 55 Models: AMZ676-DWT AMZ976-DWT AMZ1776-DWT Maximum Output (OSPL 90) Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz Frequency (Hz) Thin Tube 800 Hz Closed...
  • Page 56 Power BTE Models: AMZ686-DWT AMZ986-DWT AMZ1786-DWT Maximum Output (OSPL 90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Frequency (Hz) Full-On and Reference Test Gain...

  • Page 57: Additional Information

    Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 58 Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. © 2022 GN Hearing Care Corporation. All rights reserved. Beltone is a trademark of GN Hearing Care Corporation. Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S.
  • Page 59 Notes...
  • Page 60 Tel: +65 6320 9388 beltone.com Any serious incident that has occurred in relation to the device should be reported to the Legal manufacturer Beltone A/S and the competent authority of the EU Member State in which the user and/or patient is established.

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