Samsung SYNCMASTER 932MP User Manual page 42

6. Symptoms and Recommended Actions
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with
the computer or the video card, this can cause the monitor to become blank, have poor coloring,
noise, Video mode not supported, etc. In this case, first check the source of the problem, and
then contact a
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video)
driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 56Hz or 85Hz.
(Do not exceed 60Hz when using the maximum resolution.)
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the
computer to reinstall the adapter (video) driver.
The following table lists possible problems and their solutions. Before calling for service, check
the information in this section to see if you can remedy any problems yourself. If you do need
assistance, please call
Installation | Screen | Audio
1. Problems related to Installation
Problems related to the monitor installation and their solutions are listed.
Problems
It appears the PC does not
function normally.
The monitor screen flickers.
TV screen is blurred or shows
noise signals.
TV signal is not received
Strange characters appear on the
screen.
2. Problems related to Screen
Problems related to the monitor screen and their solutions are listed.
Problems
Screen is blank and power
indicator is off
"Check Signal Cable" message
service center or your dealer.
the phone number on the Information section or contact your
| Remote Control
Check if the Display Adapter Driver (VGA Driver) is properly
installed.
(Refer to
Check if the signal cable between the computer and the
monitor is securely connected and tightened.
(Refer to
Check if the TV antenna connector is securely connected to
the external antenna.
(Refer to
Check "Channel system" and make sure you choose the
correct channel system.
(Refer to the
Select "Auto program" to configure the channel system
automatically. (Refer to the
Switch "Caption On" to "Caption Off" if strange characters
appear on the TV screen. (Refer to Caption)
Ensure that the power cord is firmly connected and the LCD
monitor is on.
(Refer to the
Ensure that the signal cable is firmly connected to the PC or
video sources.
(Refer to the
Ensure that the PC or video sources are turned on.
Solutions
Installing Driver)
Connecting to a Computer)
Connecting to TV)
Channel System)
Auto Program)
Solutions
Connecting the Monitor)
Connecting the Monitor)
dealer.