Wireless Home Phone (“WHP”) is a mobile device designed to provide service consistent with other AT&T wireless devices. 911 calls are routed based on the wireless network’s automatic location technology. For emergency calls, you may have to provide your location address to the 911 operator. WHP device has a backup battery in the event of a power outage.
Welcome to AT&T Thank you for purchasing an AT&T Wireless Home Phone Base. To get the most from your new device, check out our interactive tutorials at att.com/whpsupport.
LED Indicators The table below describes possible states for each of the LED indicators. Icon Name Status Condition Green Solid Power No power Green Blinking New message waiting Voicemail No message waiting Green Solid High Yellow Solid Medium Battery Charge Red Solid Battery not connected Green Solid...
How It Works Wireless Home Phone Base uses the AT&T cellular network to provide phone service to your corded or cordless home phone(s). Place it anywhere in your house where you have a wireless signal. It does not require the use of a home phone wall jack like traditional home phone service.
1. Install the Back-up Battery Remove the back-up battery cover. Insert the back-up battery into the back-up battery port. During a power failure, the back-up battery enables voice calling using a standard corded phone that does not require external supplied power. Notes: •...
• Avoid dropping Wireless Home Phone Base or battery. If Wireless Home Phone Base or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery use may result in a fire, explosion or other hazard. 2.
Note: The “Phone 2” port can be used to connect an additional phone or answering machine. This port uses the same telephone number as the “Phone 1” port. 5. Place a Test Call Place a test call from your connected home phone. Make sure to use 10-digit dialing even for local calls.
Voicemail Your Wireless Home Phone Base comes with standard wireless voicemail. Follow the steps below to setup and use your voicemail. Setup Dial 1 on any home phone connected to the Wireless Home Phone Base and wait four (4) seconds to connect to your AT&T wireless voicemail. Simply follow the voice To enable remote voicemail retrieval and for added prompts to complete setup.
password. Simply follow the prompts to listen to and manage your voicemail messages. Transferring a Phone Number Transferring a landline phone number to your Wireless Home Phone Base can take five (5) days or more. Outgoing calls can be made immediately using your Wireless Home Phone Base, however incoming calls will continue through your old service until the transfer is complete.
Using Your Device Calling Making Calls Using a phone connected to your Wireless Home Phone Base, place and receive calls as you normally would. The Wireless Home Phone Base supports both cordless and corded phone dialing methods. Note: You will need to dial 10 digits even for local numbers. Three-Way Calling While on an existing call, press the Flash (or Talk) key on your phone to put the first party on hold.
Notes: • Your Wireless Home Phone Base comes with standard three-way calling and call waiting. Operation of these features will vary depending on your home phone equipment. • If your phone does not have a Flash (or Talk) key, then use the off-hook mechanism supported by your phone.
Powering On/Off The On/Off button is used to turn your Wireless Home Phone Base on or off. When powered off, the Wireless Home Phone Base will no longer send or receive calls, but it will continue to charge the back-up battery if still connected to the wall outlet. To turn the Wireless Home Phone Base on, push the On/Off button to the left side(ON).
Important Information E911 Service 911 services are supported just as they are on any wireless device. You should expect to provide your home address to the emergency response center responsible for sending first responders (e.g., police, medical assistance, or fire) to your location. Power Outages Wireless Home Phone Base has a back-up battery with talk time of up to three and a half (3.5) hours depending on environmental factors.
Safety Instructions • Keep the device and the external antenna at least eight (8) inches from people. • During a thunderstorm, disconnect the external power supply and do not use the device. • Some electronic devices are susceptible to electromagnetic interference sent by devices that may not be adequately shielded.
• Do not expose the device to direct sunlight or store it in hot areas. High temperatures can shorten the life of electronic devices. • Prevent liquids from leaking into the device. • Do not attempt to disassemble the device by yourself. Non-expert handling of the device may cause bodily injury or device damage.
Radio Frequency (RF) Energy This equipment complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.
FCC Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Caution: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.