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HandHeld Dolphin 7850 Series User Manual

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Dolphin® 7850 Series
®
®
Microsoft
Windows Mobile
5.0
User's Guide–
Preliminary

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  • Page 1 Dolphin® 7850 Series ® ® Microsoft Windows Mobile User’s Guide– Preliminary...
  • Page 2 Hand Held Products.  2007 Hand Held Products, Inc. All rights reserved. Web Address: www.handheld.com Trademarks Dolphin, Dolphin RF, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc.

  • Page 3: Table Of Contents

    Navigation Bar.............................2-2 Using the Stylus...........................2-3 Pop-Up Menus .............................2-3 Chapter 3 - Hardware Overview Standard Terminal Configurations ......................3-1 Dolphin 7850 Series Peripherals ......................3-2 Dolphin 7850 Series Accessories ......................3-2 Front Panel Features ..........................3-3 Back Panel Features..........................3-4 Side Panel Features..........................3-5 Bottom Panel Features.........................3-8 Mechanical Connector ........................3-8...
  • Page 4 Available Laser Engines ........................5-1 Supported Bar Code Symbologies.......................5-2 Activating the Engine ..........................5-3 Decoding..............................5-3 Capturing Images..........................5-5 Chapter 6 - Settings Overview .............................6-1 Personal Settings..........................6-2 Buttons ............................6-3 Menus - Modifying the Start Menu....................6-4 System Settings............................6-7 About.............................6-7 Backlight ............................6-7 Memory ............................6-9 Power ............................6-11 Remove Programs ........................6-12 Screen............................6-13 Chapter 7 - Communication...
  • Page 5 Advice and Workarounds ........................8-20 Chapter 9 - Wireless PAN Communication with Bluetooth Bluetooth Radio ...........................9-1 BTExplorer ............................9-1 Enabling the Bluetooth Radio......................9-1 Accessing BTExplorer.........................9-1 Using BTExplorer..........................9-2 Connection Types ..........................9-3 Device Types ............................9-4 View Options ............................9-4 Menu Options ............................9-5 Refreshing Discovered Devices......................9-6 Pairing..............................9-6 Chapter 10 - Dolphin HomeBase Overview ............................10-1...
  • Page 6 Technical Assistance .........................13-1 Online Technical Assistance .......................13-1 For Further Information ......................13-1 Product Service and Repair .......................13-2 Online Product Service and Repair Assistance................13-2 Limited Warranty ..........................13-3 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 7: Chapter 1 - Agency Information

    Laser Safety Label Laser Safety Label Dolphin 7850 Series 802.11g (WLAN) & Bluetooth Dolphin 7850 RF terminals are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).

  • Page 8: Regulatory And Safety Approvals For All Dolphin Terminals

    Regulatory and Safety Approvals for all Dolphin Terminals Parameter Specification U.S.A FCC Part 15, Class B Canada ICES-003 European Community EN 55022 (CISPR 22) Class B EN60950:2000 EN60825-1:1994 + A11 + A2 EN55024:1998 The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC and 93/68/EEC Low Voltage Directive.

  • Page 9: Fcc Compliance

    FCC Compliance Dolphin terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 10 This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC. The equipment is intended for use throughout the European Community. PAN European Frequency Range: 2.402—2.480 GHz. Restrictions in France are as follows: •...

  • Page 11: Chapter 2 - Getting Started

    Getting Started This chapter describes what to do with your Dolphin device when you first receive it. Step 1. Unpack the Carton Verify that the carton contains the following items: • Dolphin 7850 mobile computer (the terminal) • Main battery pack (7.4v, Li-ion) •...

  • Page 12: Today Screen

    Today Screen Initial boot and system resets end on the Today screen; see Resetting the Terminal on page 3-13. Tap to access the Start menu Tap to adjust the volume Tap to change the date and time These are icons of programs running in the background.

  • Page 13: Using The Stylus

    Using the Stylus Use the stylus or your finger to select or enter information on the touch panel. The stylus functions as a mouse; generally, a tap is the same as a click. Tap the touch panel once to open menu items and select options. Drag Hold the stylus on the screen and drag across the screen to select text and images.
  • Page 14 2 - 4 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 15: Chapter 3 - Hardware Overview

    802.11g radio (WLAN) • Bluetooth radio Configuration Options The Dolphin 7850 Series offers you a number of configuration options to customize the Dolphin 7850 terminal to your business needs. Memory Expansion Additional 64MB of RAM (for a total of 128MB RAM); see...

  • Page 16: Dolphin 7850 Series Peripherals

    For more information, see Dolphin QuadCharger on page 11-1. Dolphin Cables The Dolphin 7850 Series includes a number of cable kits that enable you to charge and communicate with other devices. For more information, see Dolphin Cables on page 12-1.

  • Page 17: Front Panel Features

    Front Panel Features 3.5 inch 1/4 VGA Touch Panel Display Decode LED Scan LED Keyboard Protection Ribs Decode and Scan LEDs The Scan LED lights red when you press the Scan trigger in scanning applications. The Decode LED lights green when a scanned bar code is successfully decoded. For more information, see LEDs on page...

  • Page 18: Back Panel Features

    Back Panel Features Battery Door DC Power Jack Tether Holes Battery Door The battery door covers and secures the main battery pack in the battery well. There is a mechanical switch on the terminal under this door that puts the terminal in suspend mode (see page 3-13) while the battery door is open.

  • Page 19: Side Panel Features

    Side Panel Features Angled Touch Panel Beeper IrDA Port Mechanical Image Engine Connector Window Rubber Bumpers Scan Trigger Integrated Pistol-Grip Rubber Bumpers Stylus Slot Fastener Note: This graphic shows the right side of the Dolphin 7850 terminal. Angled Touch Panel The touch panel display (see page 3-3) tilts up toward the user, which helps prevent glare and increases viewability...
  • Page 20 IrDA Port The infrared port is IrDA-enabled (Infrared Data Association) and communicates with other IrDA-enabled devices such as PCs, printers, modems, or other Dolphin 7850 terminals. The maximum data transfer speed is 115 Kbps with a duty cycle of 18.75%. For more information, see Using Infrared Communication on page 7-8.
  • Page 21 Rubber Bumpers There are two sets of rubber bumpers: one set below the image engine window and the other set on the bottom front of the pistol- grip handle. Rubber bumpers enable you to set the terminal down on a flat surface with easy access to the handle, so you can pick up and put down the terminal with ease.

  • Page 22: Bottom Panel Features

    Connector Mechanical Connector The custom, industrial-grade, mechanical connector has 17 pins that are designed to work exclusively with Dolphin 7850 Series peripherals and cables. This connector powers the terminal, charges the main battery, and facilitates communication with a host workstation via Microsoft ActiveSync. The mechanical connector supports RS-232 (up to 115 Kbps) and USB (up to 12 Mbps).

  • Page 23: Battery Power

    Battery Power The Dolphin 7850 features intelligent battery technology with two types of battery power: • The main battery pack installed under the battery door on the back panel. • The backup battery located inside the terminal. Both batteries work together to prevent data loss when the terminal is used over long periods of time. Main Battery Pack Use only the Li-ion battery packs provided by Hand Held Products.

  • Page 24: Internal Backup Battery

    Internal Backup Battery Located inside the terminal, the backup battery is a 3.6V nickel metal hydride (NiMH) battery. The internal backup battery prevents the terminal from being reset when you remove the main battery pack. The backup battery retains RAM data and allows the real-time clock to remain operational for up to 30 minutes. If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery discharges and needs to be recharged to function according to specifications.
  • Page 25 4. Tap OK to save changes. Note: For more information about the RegEdit Power Tool, refer to the Dolphin Power Tools User’s Guide, which is available for download at www.handheld.com. Checking Battery Power Tap Start > Settings > System tab > Power. The Battery tab opens displaying the charge status of the main battery pack.
  • Page 26 • Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines. • Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury. •...

  • Page 27: Resetting The Terminal

    Resetting the Terminal There are two ways to reset the Dolphin terminal: a soft reset and a hard reset. Soft Reset (Warm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset 1) when the terminal fails to respond, 2) after installing software applications that require a reboot, or 3) after making changes to certain system settings.

  • Page 28: Dolphin 7850 Technical Specifications

    Dolphin 7850 Technical Specifications Feature Description Form Factor Compact handle-style mobile computer Operating System Microsoft Windows Mobile 5.0 Development Hand Held Products Dolphin SDK for Visual Studio 2005–supports C/C++, C# and Visual Basic Environment development on Visual Studio 2005 Intel PXA 270 520 MHz Memory 64MB X 64MB &...
  • Page 29 Dolphin 7850 Technical Specifications Feature Description Physical Operating Standard configuration is 14°—122°F / -10°—50°C nominal; -4° (-20°C) with reduced runtime Temperature Optional Bluetooth configuration is 32°—104°F / 0°—40°C Construction Magnesium alloy internal chassis with component shock mounts Engineering-grade polycarbonate outer housing with integrated rubber over-molded handle Structural 5 ft.
  • Page 30 3 - 16 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 31: Chapter 4 - Using The Keyboards

    Using the Keyboards Overview The keyboard buttons are recessed under the overlay for maximum durability. The keyboard panel is backlit for maximum viewability in various lighting conditions. The Dolphin 7850 has two keyboard options: 24-Key Keyboard (see page 4-4) 38-Key Keyboard (see page 4-8) START START...

  • Page 32: Using The Function Keys

    Key Types In addition to the standard number and letter keys, both keyboards contain three types of keys: 1. Function Keys: Using the Function Keys (see page 4-2) 2. Navigation Keys: Using the Navigation Keys (see page 4-3) 3. Modifier Keys: Using the Modifier Keys (see page 4-3) Using the Function Keys...

  • Page 33: Using The Navigation Keys

    Using the Navigation Keys Located in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen. Press To … Move the cursor up one row or line. Move the cursor down one row or line.

  • Page 34: 24-Key Keyboard

    24-Key Keyboard The following graphic displays the 24-key numeric keyboard. Navigation keys Shift Escape Alpha Lock Modifier keys START Power Backlight key Toggling Between Alpha and Numeric Modes The 24-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. •...
  • Page 35 Dolphin® 7850 Series User’s Guide– Rev (b) 4 - 5 5/15/2007 Preliminary...

  • Page 36: 24-Key Blue Key Combinations

    24-Key Blue Key Combinations Alpha Mode Character Character Lower case Upper case: SFT once for the next key SFT twice for caps lock pqrs PQRS wxyz WXYZ @ ? ! @ ? ! Functions Key Combination Function Blue + Backlight Suspend Blue + ESC Delete...

  • Page 37: 24-Key Red Key Combinations

    24-Key Red Key Combinations Key Combination Function/Special Character Red + Left Arrow Backspace Red + Right Arrow Space Red + Up Arrow Page up Red + Down Arrow Page down Red + ESC (hold) Soft reset (warm boot) Red + TAB (hold) Hard reset (cold boot) Red + 1 Red + 2...

  • Page 38: 38-Key Keyboard

    38-Key Keyboard The following graphic displays the 38-key alpha keyboard. Navigation keys Escape Shift Modifier keys START Alpha Lock Power Backlight key Alpha indicators Toggling Between Numeric and Alpha Modes The 38-key keyboard defaults to numeric mode. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type the letter indicated on the overlay when you press the number key.
  • Page 39 Dolphin® 7850 Series User’s Guide– Rev (b) 4 - 9 5/15/2007 Preliminary...

  • Page 40: Alpha Mode Keys

    Alpha Mode Keys Character Character Lower case Upper case: SFT once for the next key SFT twice for caps lock 4 - 10 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 41: 38-Key Blue Key Combinations

    38-Key Blue Key Combinations Key Combination Function Blue + Backlight Suspend/Resume Blue + ESC Delete Blue + Right Arrow Insert Blue + Up Arrow Volume up Blue + Down Arrow Volume down Blue + ALPH Start menu Blue + Tab Backtab Blue + F2 Blue + F3...
  • Page 42 4 - 12 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 43: Chapter 5 - Using The Image Engine

    Using the Image Engine Overview ™ The Dolphin 7850 terminal houses a compact image engine using Adaptus Imaging Technology 5.0 that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding. The image engine can also capture digital images, such as signatures and pictures of damaged inventory.

  • Page 44: Supported Bar Code Symbologies

    Supported Bar Code Symbologies The Dolphin 7850 image engines support the following bar code symbologies: Symbology Type Symbology Name 1D Symbologies Codabar Matrix 2 of 5 Code 3 of 9 Plessey Code 11 PosiCode Code 32 Pharmaceutical (PARAF) Straight 2 of 5 IATA Code 93 Straight 2 of 5 Industrial Code 128...

  • Page 45: Activating The Engine

    • Select Image Demo to verify imaging, or • Select Scan Demo to verify decoding. For more information about Demos, refer to the Dolphin Demos User’s Guide, which is available for download from www.handheld.com. LEDs The LEDs in the center of both keyboards (for location, see LEDs on page 4-1) light when using the image engine.
  • Page 46 To Decode a Bar Code 1. Tap Start > Demos > Scan Demo. 2. Position the Dolphin terminal over one of the sample bar codes on page 5-4. A range of 4–10 inches (10–25 cm) from the bar code is recommended. 3.

  • Page 47: Capturing Images

    Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By following basic guidelines, however, new users can easily develop their own technique and, with practice, quickly learn to adapt to different application environments. Image Preview When the imaging process is initiated, the screen displays a preview of the object. This is a live video image of what the imager is currently viewing and has a slightly degraded appearance compared to the captured image.
  • Page 48 5 - 6 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 49: Chapter 6 - Settings

    Settings Overview Customizable settings are available from the Start menu. Tap Start > Settings and the Settings screen opens displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections. Personal Tab System Tab Connections Tab Description Personal The Personal tab provides access to personal configuration programs.

  • Page 50: Personal Settings

    Personal Settings To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab. Icon Description Buttons Programs hardware buttons to launch applications or execute commands; see Buttons on page 6-3. Input Customizes the SIP. For details, see Input Panel Options on page 6-4.

  • Page 51: Buttons

    4. Verify the button assignment by tapping the button on the keyboard. For more information about HotKeys, refer to the Dolphin Power Tools User’s Guide, which is available for download from www.handheld.com. Changing Button Assignments 1. After HotKeys is enabled, tap Start > Settings > Personal tab > Buttons.

  • Page 52: Menus - Modifying The Start Menu

    Command Description <Scroll Down> Scrolls down in the open application. <Scroll Left> Scrolls left in the open application. <Scroll Right> Scrolls right in the open application. <Scroll Up> Scrolls up in the open application. <Start Menu> Opens the Start menu. <Today>...
  • Page 53 3. Tap the Start menu to verify that the program appears on it. Using File Explorer If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync on the desktop computer to create a shortcut to the program and place the shortcut in the Start Menu folder.
  • Page 54 4. The shortcut is now in the folder. 5. Tap the Start menu to verify that the program now appears on it. Using Windows Explorer Here, you are performing the same basic process as on the terminal, except that you are using the Explore utility in ActiveSync (Windows Explorer) to copy and paste the shortcut from the workstation to the terminal.

  • Page 55: System Settings

    System Settings The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. About The About system setting displays specific information about what is loaded on the terminal on three tab windows: Description Version Tab Displays the information about the software, operating system, and processor of the terminal.
  • Page 56 Brightness Tab The Brightness tab determines the brightness of the display backlight when it’s on. To disable the backlight, check Disable backlight. Tap OK to save all changes. Certificates Certificates shows you the network certificates recognized by the operating system. There are personal and root certificates; each has its own tab.

  • Page 57: Memory

    Memory Dolphin terminals have two types of memory: volatile and non-volatile. Data stored in volatile memory does not persist through cold boots (see Hard Reset (Cold Boot) on page 3-13) whereas data stored in non-volatile memory does persist through cold boots.
  • Page 58 Storage Card Tab This tab displays the current capacity and usage statistics of the selected memory type: IPSM or Storage Card. Select the memory type from the drop-down list. IPSM is selected by default. Field Description Total storage card… The total MB of memory capacity of the selected memory. In use The MB currently being used.

  • Page 59: Power

    Find Link Find searches for large files using storage memory. Clicking Find opens the Search program with Larger than 64KB already selected in the Type field. Enter the search criteria and tap Search. Power Battery Tab Displays battery charging information. For more information about the terminal’s batteries, see Battery Power on page...

  • Page 60: Remove Programs

    Regional Settings Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using the $ or € € symbol), time, and date. These specifications apply to all screens, including the Today screen. The Region tab displays an overview of the region selected in the drop-down list at the top.

  • Page 61: Screen

    Screen Note: By default, dynamic screen rotation (i.e., the ability to switch between landscape and portrait orientation) is disabled on Dolphin 7850 terminals. Alignment Tab Tap Align Screen to re-align the screen. Remember, you first align the screen at bootup. You would need to re- align the screen again if tapping buttons or icons with the stylus no longer seems to work appropriately.
  • Page 62 6 - 14 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 63: Chapter 7 - Communication

    RASMan Power Tool by tapping Start > Power Tools > RASMan. For more information about Power Tools, refer to the Dolphin Power Tools User’s Guide, which is available for download from www.handheld.com. Dolphin® 7850 Series User’s Guide– Rev (b)

  • Page 64: Default Com Port Assignments

    Default Com Port Assignments The Dolphin terminal ships with the com ports assigned as follows: Com Port Assignment Serial port; this is the 17-pin mechanical connector on the bottom panel. Mechanical Connector on page 3-8. Bluetooth Module If there is no Bluetooth hardware installed on the terminal, this com port is unassigned. Raw Infrared Unassigned USB virtual serial port...

  • Page 65: Using Activesync

    Using ActiveSync ActiveSync communication happens through the mechanical connector on the bottom panel (see Mechanical Connector on page 3-8) when the terminal is connected to a Dolphin communication peripheral such as the Dolphin HomeBase or a Dolphin Charge/ Communication cable. Hardware Requirements •...
  • Page 66 The default workstation synchronization value for USB communication is ‘USB Connection. RS-232 The default workstation synchronization value for RS-232 communication ‘115200 Default. Synchronizing with the Host Workstation After setup, synchronization begins automatically whenever the terminal’s mechanical connector connects to a Dolphin peripheral that is connected to a host workstation with ActiveSync installed.
  • Page 67 If the Program File is Not Self-Extracting Some programs cannot be installed on workstations because they are designed exclusively for Windows Mobile devices. In these cases, the appropriate files must be stored on the host workstation and transferred to the terminal via ActiveSync Explore. Note: You know that the program is not an installer because an error message stating that the program is valid but designed for a different type of computer appears when you try to install the program on the workstation.

  • Page 68: Connections Tab

    Connections Tab The Connections Tab of Windows Mobile Settings provides access to the configuration settings for many of the terminal’s communication options. Tap Start > Settings > Connections tab. Note: The programs that appear on the Connections tab depend on the terminal’s radio configuration. Program Icon Description...

  • Page 69: Connecting The Terminal To A Wireless Network

    Connecting the Terminal to a Wireless Network Establishing the terminal on a wireless network depends heavily on your network infrastructure. You will need specific information from your network administrator. Whatever your network specifics, some general steps apply: 1. The on-board radio drivers must be enabled for the terminal to transmit a signal. Verify the radio’s status in the Radio Manager (see page 7-13).

  • Page 70: Using Infrared Communication

    Using Infrared Communication The IrDA port sends and receives data between the terminal and other devices equipped with infrared. The maximum data transfer speed is 115 Kbps with a duty cycle of 18.75%. IrDA Port Location IrDA Port Verify Beam Settings By default, the IrDA port is enabled after each hard reset.
  • Page 71 3. Tap and hold the item and select Beam File. 4. The information begins transmitting to the other infrared device. Receiving Data 1. Verify that the terminal is set to receive all incoming beams; see Verify Beam Settings on page 7-8.

  • Page 72: Connections Manager

    Connections Manager Microsoft’s connection manager sets up various network connections to Internet Service Providers (ISPs) via an external modem. If you are using one of the on-board wireless radios to connect to a network, do not enter network parameters in the connections manager.
  • Page 73 Modify an Existing Connection Manage Existing Connections appears on the Connections tab after at least one network connection has been established. Tap Manage Existing Connections on this tab and follow the setup screens. You will usually be walked through the same setup screens used to establish the connection.

  • Page 74: Network Cards

    Network Cards The Connections tab (see Connections Tab on page 7-6) contains a Network Cards icon that displays the network cards installed in the terminal. 1. Tap Start > Settings > Connections > Network Cards 2. Tap on an adapter in the list to review its settings. (Server-assigned IP addresses use DHCP.) 3.

  • Page 75: Radio Manager

    Radio drivers (.cab files) are stored in the Autoinstall folder and install during the Autoinstall process after each hard reset (see page 3-13). Only the appropriate drivers for the terminal’s radio configuration install. For more information about Autoinstall, refer to the Dolphin Power Tools User’s Guide, which is available for download at www.handheld.com. Enabling the Radios The terminal enables the 802.11g radio after each hard reset by default.

  • Page 76: Usb To Pc

    USB to PC The USB to PC applet enables you to switch between RNDIS (Remote Network Driver Interface Specification) USB and Serial USB communication. Dolphin 7850 terminals default to Serial USB. Hand Held Products recommends using Serial USB. To change this setting, tap Start > Settings > Connections tab > USB to PC .

  • Page 77: Chapter 8 - Wireless Lan Communication With 802.11G

    Wireless LAN Communication with 802.11g Overview The Dolphin 7850 has an on-board 2.4 GHz 802.11g WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology. The signal is spread continuously over a wide frequency band at a data rate of up to 11 Mbps.

  • Page 78: Opening The Client

    Opening the Client Tap the icon in the command bar. Color Indicators The color of the icon indicates the status of the controlled ports. Icon Color Status Green Authentication succeeded. Yellow Authentication is in process. Authentication failed. If the icon is not yellow, red or green, then either the ports are not being controlled by 802.1x, or there is no authentication activity on the controlled ports.

  • Page 79: Main Window

    Main Window Double-tap the icon in the command bar to open the Client . The main window opens displaying a list of ports. Port Status icon Port Status Icon The main window contains a port status icon to the left of each port. As the network interface starts or stops, the color of the port icon and the status field updates to reflect the current state of the interface.
  • Page 80 View Menu To access the View menu, tap View. Menu Item Description The Standard and Advanced Views control the number of columns displayed in the main menu. Standard View Displays the Port (adapter name) and State columns. This is the default view. Advanced View Displays the Port (adapter name), State, Primary Wireless Network, Wireless Network, and MAC Address of AP columns.
  • Page 81 Status Bar The status bar indicates the connection status between the network card and the AP. Status Bar Depending on the status of connectivity, the status bar displays one of the following: • Not Associated • AP : [AP's SSID] MAC : [AP's BSSID]. Dolphin®...

  • Page 82: Setup Windows

    Setup Windows Use the following navigation aid to examine the configuration options for each set of configuration windows: Configuring Client Authentication (see page 8-6) • User Tab (see page 8-6) • System Tab (see page 8-8) • Server Tab (see page 8-9) Configuring a Port (see page 8-10) •...
  • Page 83 Field Description Identity This is the 802.1X identity supplied to the authenticator. The identity value can be up to 63 ASCII characters and is case-sensitive. For tunneled authentication protocols such as TTLS and PEAP, this identity (called the Phase 1 identity) is sent outside the protection of the encrypted tunnel.
  • Page 84 Field Description Protocol This parameter specifies the authentication protocol operating within the secure tunnel. The following protocols are currently supported for TTLS: • EAP-MD5 • CHAP • PAP • MS-CHAP • MS-CHAP-V2 The following protocols are currently supported for PEAP: •...
  • Page 85 Logging The event log is an ASCII text file named “LOG8021X.TXT” located in the directory defined by the WINDIR environment variable (usually the Windows directory). In the text file, the format of the entries is: Time Stamp Message Text Note: To see an event log on the window, tap View > Event Log (see page 8-4).

  • Page 86: Configuring A Port

    Field Description *In order to function properly, certificates must be recognized by both the Client and the operating system. For more information, see Certificates on page 8-18. Configuring a Port On the main window, tap on a port and tap Configure. Complete the Wireless Networks Tab (see page 8-10) and the Protocol...
  • Page 87 Field Description Manually adds a network to the Configured Networks list. Manually add a network if the AP does not broadcast its SSID or you are pre-configuring the client for an AP that is not currently in range. For details, see Configuring a Network Profile on page 8-13.
  • Page 88 Field Description Renew IP address Initiates a DHCP request to obtain a dynamic IP address after a successful authentication, but only if the client detects that the connected network (the SSID) has changed. The result is that renewal should not occur upon re-authentication, but does occur at boot or when connecting to a different network.

  • Page 89: Configuring A Network Profile

    Configuring a Network Profile You can configure a network based on an AP in range, create a new network, or modify the default (see page 8-10) network. The default network comes pre-configured with the Client. To configure a network to an AP in range, tap one of the networks in the Configured Networks list. Select the network and tap Properties.
  • Page 90 Field Description Peer-to-Peer Select this option to have two or more client workstations communicate with each other without the benefit of an AP, otherwise known as ad hoc mode. Group You should also select Do Active Scan and, on the WEP Mgmt tab, select Use key for data encryption while entering a common key for both sides.
  • Page 91 WEP Mgmt Tab Enter the appropriate WEP parameters for the network. Field Description Provide encryption This option is selected by default. The other WEP settings on this page are disabled to enable dynamic encryption. Selecting this option also enables WPA; the WPA Settings tab appears. key dynamically To enter a custom WEP, de-select this option.
  • Page 92 WPA Settings Tab This tab controls the WPA settings. This tab window is available only if Provide encryption key dynamically is selected on the WEP Mgmt tab is selected. Field Description WPA Mode This drop-down list contains the following options: •...

  • Page 93: Wep Encryption Without Authentication

    WEP Encryption Without Authentication 1. On the Main Window (see page 8-3), tap the port and select Configure on the popup menu. 2. On the Wireless Networks Tab (see page 8-10), select the SSID and tap Properties. 3. On the Profile Info Tab (see page 8-13), select Do active scan.

  • Page 94: Certificates

    Certificates On the Server Tab (see page 8-9), you can specify one or two certificates to use during the authentication process. Certificate Requirements The specified identity should match the Issued to field in the certificate and should be registered on the authentication server (i.e., a RADIUS server) that is used by the authenticator.

  • Page 95: Installing A Root Certificate

    Installing a Root Certificate Save the certificate to the device. If no error appears when you save the certificate, it was most likely saved to the device. To make sure that the certificate persists through cold boots, install the certificate to the \IPSM folder. 1.

  • Page 96: Advice And Workarounds

    Advice and Workarounds Issue Possible Causes and Solutions The Client will not start on the device with an Perform a soft reset. error message about missing files. • The license is not valid. The wireless network interface (port) does not •...

  • Page 97: Chapter 9 - Wireless Pan Communication With Bluetooth

    Wireless PAN Communication with Bluetooth Bluetooth Radio The on-board Bluetooth radio is enabled by default at startup and operates within the 2.4 GHz–2.48 GHz band. Bluetooth transmissions hop between 79 separate frequencies 1,600 times every second, and with a communication range of about 10 meters (class II).

  • Page 98: Using Btexplorer

    Using BTExplorer BTExplorer has a New Connection Wizard for each type of Bluetooth connection you want to make; see Connection Types page 9-3. You open BTExplorer, select the connection type, BTExplorer scans for matching devices and services, and the connection wizard walks you through the connection process. Different connection types will require different information.

  • Page 99: Connection Types

    Next Save the information on the current setup screen and move to the next. Connection Types Bluetooth Explorer performs the following connections: Connection Type Allows the Dolphin terminal to… Requirements Explore Services on Remote Discover available services. Devices Pair with Remote Device Pair with remote devices The correct PIN number of the device you’re attempting to pair with.

  • Page 100: Device Types

    Device Types BTExplorer supports the following device types: • Audio Devices • Network Devices • Phones • Printers • Computers • OBEX Devices By default, BTExplorer scans for Network Devices. To change the, device type, tap on the arrow to the right of the heading on the left. The name of this heading changes depending on what device type is selected;...

  • Page 101: Menu Options

    Menu Options The discovered devices window has a popup menu that enables you to perform several tasks. You can select a device and tap and hold or just tap and hold on an empty space; he same menu appears. Certain menu items are enabled or disabled depending on which method you use.

  • Page 102: Refreshing Discovered Devices

    Menu Item Description *Properties Displays the properties of a selected device. Tap OK (either one) to return to the discovered devices window. Refresh Scans for Bluetooth devices. *These items are active only when a device is selected when the pop-up menu appears. Refreshing Discovered Devices If your Bluetooth device doesn’t show up in the list, scan again by tapping and holding on the window and selecting Refresh on the pop-up menu.

  • Page 103: Chapter 10 - Dolphin Homebase

    Dolphin HomeBase Overview As the hub of your Dolphin 7850 system, the Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communication, enabling your terminal to interface with the majority of PC-based enterprise systems. Communication RS-232 transmits data at speeds of up to 115 Kbps. With USB port, the data transmission rate goes up to 12 Mbps. HomeBases cannot be physically connected to each other–sometimes referred to as “daisy-chaining”–but can be networked together through serial or USB hubs.

  • Page 104: Front Panel

    Front Panel AUX Battery LED DOCK LED AUX Battery LED COMM LED AUX Battery LED Indicates status of the battery charging in the auxiliary battery well; see page 10-3. Orange The auxiliary battery is charging. Green The auxiliary battery has completed charging and is ready for use. COMM LED The COMM LED indicates the status of data transfer between the Dolphin terminal and the host workstation.

  • Page 105: Back Panel

    Back Panel Handle Saddle Auxiliary Battery Well DC Power RS-232 Port USB Port Jack Auxiliary Battery Well The auxiliary battery well charges an additional Li-ion battery pack independently of the terminal well. This feature ensures that you can always have a fully-charged battery for your terminal; see Charging a Spare Battery Pack page 10-3.

  • Page 106: Bottom Panel Dimensions

    Bottom Panel Dimensions 162.2 mm. (6.4 in.) 106 mm. (4.2 in.) 62 mm. 108 mm. (2.4 in.) (4.25 in.) 136.3 mm. (5.37 in.) 78 mm. (3.1 in.) 10 - 4 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 107: Powering The Homebase

    Powering the HomeBase The terminal requires 9.5 volts DC input for communication and battery charging; the power adapter on the power cable converts the voltage from the power source to 9.5 volts DC. Only power adapter cables from Hand Held Products convert the voltage appropriately.

  • Page 108: Charging The Main Battery

    Charging the Main Battery The HomeBase powers the terminal and fully charges its main battery pack in less than four hours. To check battery power, see Power on page 6-11. As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is recommended for Li-Ion batteries.

  • Page 109: Activesync Communication

    ActiveSync Communication The Dolphin terminal ships with ActiveSync already installed and defaulted to USB communication. If ActiveSync is not installed on your workstation, you must install it. For details, see Using ActiveSync on page 7-3. Communication Types The HomeBase can communicate via USB or RS-232 using ActiveSync 4.1 or higher. However, the HomeBase should have only one type of interface cable connected at a time, either USB or RS-232.

  • Page 110: Rs-232 Cables

    RS-232 Cables Connect the HomeBase to the host workstation or other device by plugging an RS-232 serial cable into the RS-232 Port (see page 10-3) on the back panel. The wiring of your cable depends on whether the other device is set up as a Data Communication Equipment (DCE) or Data Terminal Equipment (DTE) device.

  • Page 111: Mounting The Dolphin Homebase

    Mounting the Dolphin HomeBase Set the HomeBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the terminal while it is seated in the HomeBase. When choosing a location, bear in mind that: •...
  • Page 112 Wall Mounting A wall mount kit that contains a screws and a mounting bracket can be purchased separately. The bottom panel of the HomeBase contains four rubber feet–one at each corner–that help keep it stable and secure when resting on a flat surface. Those rubber feet should be removed with pliers before wall mounting the HomeBase.

  • Page 113: Chapter 11 - Dolphin Quadcharger

    Dolphin QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that can charge a Li-ion battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity. The QuadCharger is compatible with the Li-ion batteries that power Dolphin 7850 terminals.

  • Page 114: Back Panel

    Analyze Button Press this button to start a battery analyze cycle; see Using the Battery Analyzer on page 11-4. Status LEDs A status LED is located above each of the four battery slots. The color of the LED indicates the charge status of the batteries in its slot.

  • Page 115: Supplying Power To The Quadcharger

    Supplying Power to the QuadCharger Use the power adapter cable that comes with the QuadCharger so that the input voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source. 2. Connect the power cable to the power adapter. 3.

  • Page 116: Using The Battery Analyzer

    Using the Battery Analyzer The battery analyzer is the fourth slot of the ChargeBase, labeled CHARGE/ANALYZE. This slot runs an Analyze cycle on the battery placed in it, which helps you monitor battery capacity over time. Analyze Button The Analyze cycle is initiated when a battery is placed in the Charge/Analyze slot and the Analyze button is pressed. In an Analyze cycle, batteries are completely discharged, then recharged to capacity.

  • Page 117: Bottom Panel

    FOR HOME OR OFFICE USE Hand Held Products, Inc. REV. N10410 Tested to Comply With FCC Standards www.handheld.com This Class B Digital apparatus complies with NO USER SERVICEABLE PARTS. Canadian ICES-003. Cet appariel numerique de la 12V DC IN OPENING VOIDS WARRANTY. USE AUTHORIZED Classe B est conforme a la norme NMB-003 du Canada.

  • Page 118: Troubleshooting

    Troubleshooting If you encounter problems with your QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Limited Warranty (see page 13-3). Problem Issue The Status LED does not come on Check the power connections on the QuadCharger; make sure the POWER when I insert a battery pack into the switch is ON and the battery pack is properly seated.

  • Page 119: Dolphin Quadcharger Technical Specifications

    Dolphin QuadCharger Technical Specifications Structural Dimensions 11.7 in. long X 5.2 in. wide X 1.5 in. high (29.7 X 13.2 X 3.8 cm.) Weight 18 oz. (510g) Material Case: Polycarbonate ABS blend Color Blue/Gray Mounting Use DIN rail slide to mount to a desktop or wall Capacity Supports 1 to 4 batteries Environmental...
  • Page 120 11 - 8 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 121: Cable Features

    Cable Features In addition to the hardware peripherals, the Dolphin 7850 Series offers several cables you can use with the terminal depending on what the needs of your work environment. Intelligent Battery Charging Dolphin terminals, peripherals, and cables are designed with an intelligent battery charging system that protects the battery from being damaged by overcharging.

  • Page 122: Using The Dolphin Power Cable

    Using the Dolphin Power Cable The Dolphin Power Cable connects the terminal to an external power source via the DC jack on the bottom panel of the pistol- grip handle. DC Power Jack (Pull back the rubber flap to gain access to the power jack.) The Dolphin Power Cable contains a power adapter that converts the voltage from the power source to 9.5 volts DC, which is the maximum voltage the terminal can receive.

  • Page 123: Using The Dolphin Mobile Charger

    Using the Dolphin Mobile Charger The Dolphin Mobile Charger connects the terminal to a vehicle power source. This cable powers the terminal and charges the main battery pack. Terminal Connector Terminal Connector The terminal connector connects the communication cable to the mechanical connector (see Mechanical Connector on page 3-8) on the terminal.

  • Page 124: Using The Dolphin Charge/Comm Cable

    Using the Dolphin Charge/Comm Cable The Dolphin Charge/Comm cable charges the Dolphin terminal and communicates with a host workstation. There are three connectors: one connects the terminal to an external power source, another to the host workstation, and another to the terminal itself.
  • Page 125 Using the Dolphin Charge/Comm Cable 1. Plug the cable’s terminal connector into the mechanical connector on the bottom panel of the terminal. 2. Tighten the jackscrews. 3. Plug the power cable connector into the power cable. 4. Plug the power adapter on the power cable into a standard power outlet. 5.
  • Page 126 12 - 6 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 127: Technical Assistance

    Telephone: +813 5770-6312 E-mail: aptechsupport@handheld.com Online Technical Assistance You can also access technical assistance online at www.handheld.com. For Further Information To download the full User’s Guide for these products, visit our website at www.handheld.com Dolphin® 7850 Series User’s Guide– Rev (b)

  • Page 128: Product Service And Repair

    Fax: +852-2511-3557 E-mail: apservice@handheld.com Japan Telephone: +813-5770-6312 Fax: +813-5770-6313 E-mail: apservice@handheld.com Online Product Service and Repair Assistance You can also access product service and repair assistance online at www.handheld.com. 13 - 2 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...

  • Page 129: Limited Warranty

    Batteries returned to Hand Held Products in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in the Dolphin 7850 Series User’s Guide. Use of any peripheral not manufactured/sold by Hand Held Products will void the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations.
  • Page 130 13 - 4 Rev (b) Dolphin® 7850 Series User’s 5/15/2007 Guide–Preliminary...
  • Page 132 Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 ™ 7850-UG Rev (b) 5/21/2007...

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