Limited Warranty (Usa Only) - GbeDigital GBE104 v2.2 Operating Manual

Limited Warranty (USA only)

Limited Warranty Coverage
If the product does not work properly due to defect in materials or workmanship,
GBEDIGITAL (collectively refereed to as "the warrantor") will, for the period of one year from
the date of purchase ("Limited Warranty Period"), at its option either (a) repair it, or (b)
replace it with a new or refurbished product. The decision to repair or replace will be made
by the warrantor.
During the Limited Warranty Period, there will be no charge for labor. You must mail in must
mail your product during the warranty period. If non-rechargeable batteries are included,
they are not warranted. This Limited Warranty is extended only to the original purchase, and
only covers products purchase as new.
purchase date is required for Limited Warranty service.
Mail-In Service
To return your digital frame for Limited Warranty service, please follow these steps:
• Call GBEDIGITAL at (877) 595-2040 to obtain a return authorization number (RA).
• Carefully pack all contents (including cords, remote, documentation, etc.) in the
original packing.
• Enclose a letter detailing your complaint and referencing your return authorization
number. Include a daytime phone number and/or email address where you can be
reached. Attach your purchase receipt or other proof of original purchase.
• Send the package, prepaid and adequately insured, to:
GBEDIGITAL
c/o American Retail Distributors
8821 Knight RD
Houston, TX 77054
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OR PURCHASE
INDICATING THE DATE OF PURCHASE, AMOUNT PAID, AND PLACE OF PURCHASE.
THE CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
The limited Warranty COVERS ONLY failures due to defects in materials or workmanship
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up
maintenance, power line surge, lightning damage, modification, commercial use (such as
hotel, office, restaurant, or other business), rental use of the product or service by anyone
other than a factory service center or authorized service center, or damage that is attributable
to an act of God.
adjustments, maladjustments
A purchase receipt or other proof of original
of consumer controls, improper
25