Chapter 4 Troubleshooting; Error Indications - Century Hawk 4 User Manual

Chapter 4 Troubleshooting

Occasionally situations occur that require some troubleshooting.
Possible issues and potential solutions are listed in this section. While
not every situation is addressed, you may find some of these tips
useful.

Error Indications

Typically, when the printer is not functioning, one or two of the three
indicator lamps will begin blinking. The possible situations addressed by
the status of the three indicator lamps are listed bellow.
READY and MEDIA Lamps blink simultaneously
Possible Cause
Cannot detect the
media gap or black
line
Media run out
Media jam
The Media
Guides are
firmly positioned
against the media
Media sensor error
Recommended
Solutions
a. Check the media
path
b. Check the position
of the media sensor
c. Perform
sensor calibration
Load a roll of media
Clear the jam
Roll Adjust the Media Roll
not Guides to firmly press
against the media
Service media sensor
Remarks
If you are using
continuous
be sure you have the
correct settings in
media your software
37
media,