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customer service engineer.
The data has been sent, but not printing
1. Verify you have chosen the correct Windows printer.
2. Reset the printer.
If the situation remains unsolved, please contact your reseller or our
customer service engineer.
Print quality problems
1. Adjust Print Darkness setting.
2. Adjust Print Speed setting.
3. Clean the printhead and platen roller.
4. Make sure the correct media/ribbon is loaded.
5. Use only high-quality Media, replace if necessary.
Recovery
After the corrective action is taken press the CANCEL button to clear
the alarm, the printer will get back to work automatically.

Others

Contact a qualified Service Engineer from your reseller or
Century for troubles that persist or are not covered in this
section.
39

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