AMX CP-3017-TR-US Instruction Manual page 67

Device Configuration Software
When you upgrade a ControlPad from a 1.0 version of firmware to a 1.2 version of
firmware, the firmware must be upgraded two times. DCS normally prompts you to
perform both upgrades. If you do not run the upgrade two times, the Web Console
will not be available. Additionally, whenever a 1.2 version of firmware is upgraded,
you MUST wait 2 minutes before attempting to program the ControlPad. This is true
even if DCS says the firmware update is complete. The ControlPad sends the
"complete" message to DCS before it has actually unpacked the web pages, and the
board will be online (and could be programmed) while this unpacking is ongoing. You
should not program, or press buttons physically, via the web, or via RMS during this
time.
During a firmware upgrade, the ControlPad runs sluggishly, and may skip scripted
events and/or appear offline to RMS. You should only perform a firmware upgrade
when the ControlPad is not in use, and no scheduled events or macros are set to run
from RMS enabled ControlPads.
If you need to downgrade the firmware from a 1.2.xx version to a 1.0.xx version, you
must remove any scripting pertaining to options only available in version 1.2.xx and
above. Your scripts cannot contain interrogation data or any configuration data
including Bank, Toggle, Disable Schedule, or Volume LED from a 1.2.xx code
release. Running scripts with these features on 1.0.xx firmware may cause errors
with your ControlPad which can only be resolved by pressing the Reset button on the
ControlPad and rebooting the system.
If you are using Windows 7 Home Premium, 32-bit, US English version, you may
experience an incomplete firmware upgrade. If this occurs, you can perform a
complete firmware upgrade by disabling your firewall. You can re-enable the firewall
after the firmware upgrade is complete.
Novara 3000 Series ControlPads Instruction Manual 61