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Summary of Contents for DPS Telecom Site Dialer G3
- Page 1 Site Dialer G3 (SDXMV-12004) USER MANUAL Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. D-UM-SDXMV April 12, 2016...
- Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
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Page 4: Table Of Contents
Logging on to the NetGuardian 5.1.2 Configuring the NIC Interface Site Dialer G3 Configuration for T/Mon SLIM, MINI, and LNX Step 1: Setup the Voice Pager Job Step 2: Setup the Site Dialer RTU Job Step 3: Create the Site Dialer Device... - Page 5 Monitoring Menu Test Call Stats Device Access Menu Reference Section 11.1 Updating Site Dialer G3 Firmware 11.2 Updating T/Mon Software 11.3 System Alarms Map Technical Support T/Mon Gold and Platinum Plans End User License Agreement...
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Page 6: Site Dialer G3 Overview
T/Mon. You can select exactly which alarm points you want to receive voice notifications for and the Site Dialer G3 calls your home or cell phone with verbal alarm information. Get the important notifications you need, no matter where you are, via text-to-speech voice alerts. -
Page 7: Shipping List
While unpacking the Site Dialer G3, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) 622-3314. -
Page 8: Specifications
Specifications Hardware Dimensions: 1.72"H x 17"W x 6.64"D Modem: 33.6K, Cellular Mounting: 19” or 23” rack or wall mount Weight: 3.8 lbs. (1.72 kg) Discrete Alarm Inputs: 2 Discrete Alarm Length: Power Input: Dual -48VDC power feeds (-36VDC to -60VDC) Analogs: Input Range: 4 Analog Accuracy:... -
Page 9: Hardware Installation
WARNING: Leave one rack unit vacant above the Site Dialer G3 to provide adequate heat ventilation. Site Dialer G3 mounts in a 19" rack or a 23" rack using the provided rack ears for each size. Two rack ear locations are provided. Attach the appropriate rack ears in the flush-mount or rear-mount locations shown in Figure 4.2.1. -
Page 10: Power Connection: -48Vdc
Fig. 4.3.1. Power connectors and fuses connector Site Dialer G3 has two terminal barrier plug power connectors, located on the left side of the back panel. (See Figure 4.3.1.) Before you connect a power supply to Site Dialer G3, test the voltage of your power supply: Connect the black common lead of a voltmeter to the ground terminal of the battery. -
Page 11: Initial Setup
Initial Setup LAN Connection To connect to the Site Dialer G3 via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100). If you DON'T have LAN, but DO have physical access to the Site Dialer G3, connect using a LAN crossover cable. -
Page 12: Logging On To The Netguardian
The Device Access menu provides access to configuration files and Reboot option. The following sections provide detailed information regarding these functions. The max. number of users allowed to simultaneously access the Site Dialer G3 via the Web is Hot Tip! 5.1.2 Configuring the NIC Interface... - Page 13 5. Select Save.
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Page 14: Site Dialer G3 Configuration For T/Mon Slim, Mini, And Lnx
Most of the configuration for this application is done on the T/Mon SLIM, MINI, or LNX. The Site Dialer G3 only requires that the hardware be setup and that the unit has an IP address. In order for the Site Dialer G3 application to work, you'll need the following components: · T/Mon SLIM, MINI, or LNX ·... -
Page 15: Step 2: Setup The Site Dialer Rtu Job
Description: Enter a description here, such as “Site Dialer G3”. d. Save changes and return to the Job tab. 6. Select "Site Dialer G3 (UDP Port 2001)" as the Data Connection. 7. Save. Step 3: Create the Site Dialer Device 1. -
Page 16: Step 4: Setup Pager Carriers
3. Enter in the IP address and port (default is 2001) of the Site Dialer G3. 4. Description and Site Name are optional. 5. For Device Type, select Site Dialer. (This is the only option). 6. You can leave the other fields as default or customize as you see fit. -
Page 17: Step 6: How To Setup Pager Profile
notifications. HINT: You can fill boxes more quickly by right clicking and pressing Fill. In the popup, you can assign a pager carrier to specific days and hours more easily. Also, you may opt to only have one technician per schedule. 4. -
Page 18: Step 8: Define Voice Format
5. The alarm point should now send voice notifications based on the selected pager profile, and the underlying pager schedule and pager carriers. Step 8: Define Voice Format 1. From the main menu, select Notifications, then Voice Message Format. 2. Each row in the left table is something that will be said in the voice message. Set the names to things you want the message to include, such as Alarm Status, Site Name, Time, Date, etc. -
Page 19: Site Dialer G3 - Quick Turn Up
Site Dialer G3 - Quick Turn Up The next 2 sections of this manual will walk you through some of the most common tasks for using the Site Dialer G3. You will learn how to send email notifications, and send SNMP traps to your alarm master - all using the Web browser. - Page 20 4. At the Schedule screen, you'll select the exact days/times you want to receive email notifications. You can set 2 schedules per notification. For example, you may want to receive notifications at certain times during the week, and at different hours on the weekend. Use the check boxes to select the days of the week, and select the time from the drop down menus.
- Page 21 the image below, you might assign Notification Device 1 to System Alarm 49. This means that you would receive an email notification when an alarm for System Alarm 49 (NTP failed) occurs.
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Page 22: How To Send Snmp Traps
How to Send SNMP Traps 1. Click on the Notifications button in the Provisioning menu. You can setup as many as 8 different notifications. Begin the setup "wizard" by clicking Edit for a notification number. In this example, we'll setup Notification 1 to send SNMP messages. - Page 23 5. You may want to test the email notification you've just setup, by clicking Test next to the notification. Make sure you Write your changes under Device Access before attempting a test. You will prompted with a pop up. Click OK to send a test SNMP alarm notification.
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Page 25: Provisioning Menu
Provisioning Menu Site Dialer G3 configuration is performed from the Provisioning menus, the menu options in green on the left- side of the web interface. The following pages provide a brief description of the options available in each menu. Saving Configuration Changes to the NetGuardian: At the bottom of each screen you access from the Provisioning Menu, you will see a Save button. -
Page 26: System
System From the Provisioning > System menu, you will configure and edit the global system settings and DCP Responder settings. The Provisioning > System menu Global System Settings A name for this NetGuardian unit. (Optional field) Name Location The location of this NetGuardian unit. (Optional field) Contact telephone number for the person responsible for this NetGuardian unit. -
Page 27: User Profiles
User Profiles The User Profiles screen allows you to manage user access to the Site Dialer G3's web interface. You can set the login information for the admin profile, and create up to 9 more profiles with customizable permissions. The Provisioning > User Profiles screen User Profiles Summary The ID number for the user profile. - Page 28 The Provisioning > User Profiles > Edit User Profile screen User Profiles Summary Suspend this Profile When checked, the selected profile cannot be used to access the web interface. The name this profile uses to log into the web interface. Username Password The password this profile uses to log into the web interface.
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Page 29: Ethernet
Ethernet The Provisioning > Ethernet menu allows you to define and configure Ethernet settings. The Provisioning > Ethernet menu Ethernet Settings Hardware address of the NetGuardian. (Not editable - For reference only.) MAC Address Used only for web browsing. Example: If you don't want to remember this NetGuardian's IP address, you can type in a name is this field, such as NG16. -
Page 30: Notifications
Notifications The Provisioning > Notifications screen lists any notifications you may have configured, such as an Email or SNMP. They can be sent when an alarm is raised and/or when an alarm is cleared. You can also test the notifications you have created. Click Edit to edit an existing notification or create a new notification. Click Test to send out a test notification. -
Page 31: Edit
8.4.1 Edit The Provisioning > Notifications > Edit screen allows you to set when and how you want to be notified about an alarm. The Edit Notification screen Edit Notification Settings Choose when to send a notification: · Do not notify Status ·... -
Page 32: Email
Displays the email address (defined in the Edit menu > System) that the Site Dialer "From" E-mail Address G3 will send emails from. Not editable from this screen. The email address of the person responsible for this Site Dialer G3, who will receive "To" E-mail Address email alarm notifications. -
Page 33: Snmp
8.4.3 SNMP The SNMP Notification screen appears when you choose SNMP as the Notification Type on the Provisioning > Notifications > Edit screen and click Save and Next. The SNMP Notification screen SNMP Notification Settings The SNMP trap manager's IP address. SNMP Trap Server IP The SNMP port (UDP port) set by the SNMP trap manager to receive traps, usually Trap Port No. -
Page 34: System Alarms
System Alarms The Provisioning > System Alarms screen shows all the system alarm conditions the device keeps track of. The System Alarms screen System Alarm Settings The system alarm point number. Pnt (Point) Description Non-editable description for this System (housekeeping) Alarm. Check this box to choose to silence this alarm. -
Page 35: Timers
Timers The Provisioning > Timers screen allows you to configure the web refresh rate, DCP poller timeout, Web Timeout timeout, and timed ticks. The Timers screen Timer Settings Web Refresh How often web browser is refreshed when in monitor mode. Range: (1s-60s) DCP polls must be received within this time interval or the DCP poller inactive alarm will DCP Poller Timeout set. -
Page 36: Date And Time
Date and Time The Provisioning > Date and Time screen allows you to set time and date on the unit, configure automatic time adjustment, and adjust the clock for Daylight Savings Time. The Date and Time screen Date and Time Settings The current date. -
Page 37: System Alarms
User-definable description for the discrete alarm point. Description State The current state of the alarm. (Clear or Alarm) Monitoring Menu The Site Dialer G3 offers monitoring through the convenience of the Web Browser. Read the next topics to dive into functions in the Monitoring menu. -
Page 38: Test Call
Test Call This selection provides a way to make a test call through a Plain Old Telephone Service (POTS) connection. Just input the phone number you'd like to dial and press Call. The Test Call screen Stats This view shows various stats about the device, such as bootloader version, serial number, number of bootups, current uptime, and more. -
Page 39: Device Access Menu
The Device Access options, listed in pink on the left side of the web interface, provide options for generating reports, updating the Site Dialer G3's firmware, and rebooting the unit. Click any of the options under Device Access to perform the desired action. -
Page 40: Reference Section
11.1 Updating Site Dialer G3 Firmware 1. Open an Internet browser and navigate to the Site Dialer G3 at http://192.168.1.100. 2. Login with the default username of "admin" and password "dpstelecom" 3. Click Upload, located on the top right of the page. -
Page 41: Updating T/Mon Software
11.2 Updating T/Mon Software 1. Open an Internet browser and navigate to the T/Mon at port 10000 (e.g. http://192.168.1.100:10000). 2. Login with the default username of "dps_admin" and password "dpstelecom" 3. Select Others then Custom Commands. 4. Under the Upgrade Software section, select Browse to select the .tar file sent to you by DPS. 5. -
Page 42: System Alarms Map
11.3 System Alarms Map Points Alarm Point Description Solution Try pinging the Network Time Server’s IP Address as Communication with Network Time Server has it is configured. If the ping test is successful, then Default configuration failed. check the port setting and verify the port is not being blocked on your network. -
Page 43: Technical Support
Please have your user manual and hardware serial number ready. 3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. -
Page 44: Mon Gold And Platinum Plans
T/Mon Gold and Platinum Plans T/Mon Gold & Platinum Plan Support Escalation Policy (559) 454-1600 Phone (559) 454-1688 Fax support@dpstele.com Email When you call DPS for T/Mon LNX support under your T/Mon maintenance agreement, you'll receive the following benefits: 1. If you call during normal DPS operating hours (7:00am to 6:00pm Pacific Standard Time), you will receive priority tech support in front of all calls from users without a T/Mon Gold Plan. -
Page 45: End User License Agreement
DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement. - Page 48 “D ependable, Powerful Solutions that allow users to monitor larger, more complicated networks with a smaller, less trained staff” “Yo u r Part n ers i n Net w o rk Al arm Man ag emen t ” www.dpstelecom.com 4955 E Yale • Fresno, CA 93727 559-454-1600 •...
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