Primera Impressa IP60 User Manual
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Primera Impressa IP60 User Manual

Digital photo printers
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User's Manual
© 2018 All rights reserved
For the most recent version of this manual please visit
http://www.primera.com/

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Summary of Contents for Primera Impressa IP60

  • Page 1 User's Manual © 2018 All rights reserved For the most recent version of this manual please visit http://www.primera.com/...
  • Page 2 Notices : The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 3 Interactive Feature in this PDF Document There are interactive features that allow you to jump to different locations within the document. Each listing in the Table of Contents is interactive. Place the cursor on either the text or the page number. A small hand with a pointing finger icon appears.

  • Page 4: Table Of Contents

    B. Using the Cost Estimator ..............16 C. Replacing Ink Cartridges/Ink Low Warning .......18 Section 4: Printing from a PC ..............21 A. Printing from Primera Snap ............21 B. Printer Settings .................. 27 C. Adjusting Print Alignment and Cut Strip Size ......30 Section 5: Printing from a Mac ..............32...

  • Page 5: Section 1: Getting Started

    INDEX Section 1: Getting Started THANK YOU… for choosing an Impressa IP60 Photo Printer. The IP60 will print stunning photographs directly onto a variety of approved media. This User's Manual is your complete step-by-step guide to quickly and easily setting up and printing with your new printer! A.

  • Page 6: Unpacking And Inspection

    INDEX C. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items are included in the supply box: 1.

  • Page 7: Identifying The Parts

    The Error LED will illuminate when there is an error that requires viewing in the Primera PrintHub software. Open the software to view the error message. The Cut Waste Bin holds all of the strips cut from between photos.
  • Page 8 INDEX This illustration shows the input ports, power switch, and media loop opening found on the rear panel of the printer. Media Loop Opening USB Port Power Port Power Switch 4 Getting Started...

  • Page 9: Photo Tray

    INDEX This illustration shows the interior of the printer. Top Cover Photo Paper (Media) Pinch Rollers Cartridge Carrier Cut Waste Bin Photo Tray Getting Started 5...

  • Page 10: Installing/Removing The Photo Tray

    INDEX E. INSTALLING/REMOVING THE PHOTO TRAY • The photo tray is used to hold 4x6 or 2x6 photos after printing. • If you are printing larger photos, remove the photo tray to prevent feed and cut problems. To remove the photo tray, lift up until the pegs are clear of the waste cut bin and then pull out.

  • Page 11: Installing/Removing The Cut Waste Bin

    INDEX F. INSTALLING/REMOVING THE CUT WASTE BIN The cut waste bin captures the strips of paper cut from between photos before and after a photo is printed. This bin should be emptied every time you finish a roll of photo paper. To remove the cut waste bin, first remove photo tray.

  • Page 12: Section 2: Photo Paper

    INDEX Section 2: Photo Paper The IP60 accepts ONLY Primera photo paper which contains a Smart Chip that identifies the media and the remaining paper. This has several advantages: • The ink cartridge and driver settings are calibrated to work specifically with the installed paper.
  • Page 13 INDEX Roll Specifications 6" Wide Smart Chip 3" Inner Diameter Core Photo Paper...

  • Page 14: Installing Photo Paper

    INDEX B. INSTALLING PHOTO PAPER 1. Plug in the power cable and switch on the printer. 2. Open the top cover of the IP60. 3. Locate a roll of photo paper. 4. Grasp the roll with both hands as shown, taking care not to touch the smart chip.
  • Page 15 INDEX 5. The smart chip will orient itself automatically for installation. Insert it into the corresponding slot on the right side of the printer and insert the pin on the left side of the roll into the slot on the left side of the printer. Push down on the roll slightly to ensure that it is fully seated at both ends.
  • Page 16 INDEX 6. Once the roll is installed, place your index fingers on each side of the roll. Use your thumbs to slowly turn the roll forward and guide the leading edge of the paper into the feed area, using your index fingers as guides to keep the paper aligned with the roll.
  • Page 17 INDEX First, there should be an equal space on the left and the right side of the paper in the feed area. Equal gap on each side Second, check the alignment of the paper relative to the pinch rollers in the print area. The amount of paper visible should be equal across the width of the paper.

  • Page 18: Removing A Roll Of Paper

    INDEX 8. If the paper is not centered in the feed area or not aligned with the pinch rollers, follow the instructions in the next section to unload the paper. Then repeat the loading process. Repeat until the paper is aligned. 9.

  • Page 19: Section 3: Primera Printhub (Pc)

    2. Go to: Start - Programs - Primera Technology - Primera PrintHub. Adjust alignment, sensor mode, output mode and advanced settings.

  • Page 20: Monitoring Ink Levels

    INDEX A. MONITORING INK LEVELS Ink levels can be monitored at any time by using PrintHub. Immediately after printing starts, PrintHub will display the ink levels in the upper right corner of the application. Ink is displayed in 10% increments, for example: 100% to 90% to 80% etc.
  • Page 21 INDEX To see a printable/saveable report click on the document icon next to the job you want to see. A report will display the information. You can print or save the report from this screen. You can also change the currency, change the job name, or adjust the cost from this screen.

  • Page 22: Replacing Ink Cartridges/Ink Low Warning

    INDEX C. REPLACING INK CARTRIDGES / INK LOW WARNING You can replace ink cartridges at any time or wait for the Ink Low Warning to prompt you to replace cartridges. The first and only ink low warning will occur at 0% ink remaining. You can continue printing at this point, but the ink may run out at any moment which will result in poor print quality.
  • Page 23 INDEX 3. Remove the ink cartridge. 4. Locate a new ink cartridge and remove it from its packaging. Remove the foil outer packaging and the tape covering the nozzles. Remove Tape PrintHub (PC)
  • Page 24 INDEX 5. Place the new ink cartridge into the empty cartridge carrier. Note: When installing the cartridge, tilt the cartridge at a slight backward angle of approximately 30 degrees. Side View 6. Make sure the ink cartridge is pushed back far enough so the ridge on the cartridge is behind the spring-loaded pusher on the lid.

  • Page 25: Section 4: Printing From A Pc

    A. PRINTING FROM PRIMERA SNAP Primera Snap installs automatically with the IP60 software installer. To open the software search for “Snap” or click on the Windows Icon in the lower left. You will find Primera Snap under “P”. Overview Portrait Mode...
  • Page 26 INDEX Orientation/Print Direction When you drag in or browse to a file, Primera Snap will choose the orientation that best fits the current aspect ratio. For example, if your image is a 300 dpi JPG at 1800 x 1200 pixels the software will choose a 6 inch wide x 4 inch high portrait image.
  • Page 27 INDEX If you change the orientation to landscape, the print direction arrow will switch to the right side and the landscape icon will change to blue. The size will also change to 6 x 8 inches. However, since in this example the image aspect ratio does NOT match the 6x8 size, the image will automatically be cropped.
  • Page 28 Any image may be cropped by hovering over the corners of the image until a double arrow appears. Once the arrows appear, click and drag to move the crop lines. Primera Snap will automatically maintain the photo size that is currently set.
  • Page 29 6x8, the software can also print any other custom or standard sizes including 6x12, 2x6 (photo strips) or Panoramic sizes from 6x18 to 6x24. Primera Snap will always set one of the measurements to 6 inches and then choose the closest size to match the aspect ratio.
  • Page 30 Printing from Primera Snap To print, click on the Print icon in the upper right corner of the software. All available Primera printers will appear here. For example, if you have two IP60 printers each loaded with a different type of photo paper, both will appear on this list.

  • Page 31: Printer Settings

    INDEX B. PRINTER SETTINGS If you are printing from Primera Snap, the print settings can be found right before printing after clicking the Print Icon and selecting the printer. When printing from other programs, you will have slightly different options and may be presented with the following screen.
  • Page 32 "Custom" to manually enter the size. The sizes that indicate + "Overbleed" have a .06” overbleed added to the displayed size. In Primera Snap, the size setting is chosen during the image setup, so it is not available on the settings screen when printing.
  • Page 33 ICC Auto Select - Auto selects based on currently- installed paper ICC - Glossy – Profile matched to Primera Glossy paper ICC - Luster – Profile matched to Primera Luster paper ICC Repositionable Luster - Profile matched to Primera Repositionable Luster paper •...

  • Page 34: Adjusting Print Alignment And Cut Strip Size

    INDEX C. ADJUSTING PRINT ALIGNMENT AND CUT STRIP SIZE You may need to adjust print alignment if you see white space on any side of the printed photo. Adjust print alignment using PrintHub. Go to the Print Alignment tab (second tab). Important Note! Before adjusting any values, print the test print to see how close you are to alignment.
  • Page 35 Finally, it is also possible to remove white space around the photo by increasing the overbleed in Print Setup right before printing when printing from Primera Snap. However, it is best to overbleed as little as possible to avoid ink waste and to minimize the rate at which ink is collected by the air filtration system.

  • Page 36: Section 5: Printing From A Mac

    INDEX Section 5: Printing from a Mac (Coming Soon) Printing from a Mac...

  • Page 37: Section 6: Troubleshooting And Maintenance

    INDEX Section 6: Troubleshooting and Maintenance A. SOLVING PRINT QUALITY PROBLEMS Many factors can affect the quality of a print. The following are listed in order from most likely to least likely: 1. Quality Setting. There are three printer settings which can affect quality.

  • Page 38: Poor Print Quality - Cleaning The Cartridge

    INDEX 6. Copper Contacts. Clean the copper contacts on the back of the cartridge carrier and the Copper corresponding contacts on the contacts ink cartridge with a paper towel dampened with rubbing alcohol. 7. Image Resolution (DPI). Try another image. Perhaps the resolution of the current image is not sufficient for a quality print.
  • Page 39 INDEX 2. Try cleaning the ink cartridge using the clean function in PrintHub or Printer Utility (Mac). 3. Determine if printing is now acceptable by printing your image. If the print has missing colors or voids, remove the ink cartridge from the printer and proceed to step 4. 4.
  • Page 40 INDEX 5. Soak the paper towels in water for 5 seconds. Note: Do not squeeze water from paper towels after removing from water. 6. Place one paper towel on ink cartridge nozzles. Gently press the paper towel with your finger. Leave the paper towel on the nozzles for 30-40 seconds.
  • Page 41 INDEX 7. Wipe nozzles. A. Place a second damp paper D. Wipe/Drag the cartridge in towel on flat/hard surface. the direction indicated. B. Press the nozzles into the E. Repeat until all colors are paper towel. seen on the paper towel. C.

  • Page 42: Interpreting The Printer's Indicator Lights

    INDEX C. INTERPRETING THE PRINTER’S INDICATOR LIGHTS Most error messages will appear on your computer screen via the PrintHub application or the Printer Utility (Mac). However, if the error prevents communication with the computer, the LED lights may be used to help diagnose the problem.

  • Page 43: Solving Paper Feed Alignment Problems

    INDEX D. SOLVING PAPER FEED ALIGNMENT PROBLEMS If the paper is not feeding straight through the printer, please check the following items: 1. Be sure to load the paper according to Section 2B. 2. Make sure that the side of the paper roll is straight before you load the paper.

  • Page 44: Printer Maintenance

    INDEX E. PRINTER MAINTENANCE Every 25 ink cartridges it is necessary to replace the internal ink filters. To replace the ink filters follow these instructions: 1. Purchase the IP60 Ink Filter Replacement Kit. SKU 57342 The kit contains 3 small filters and 1 large pad. 2.
  • Page 45 INDEX 6. Turn the ink filter tray over and set it on a table. 7. Remove the large ink pad. Replace it with the new pad. Press the pad around the edges to completely seat the pad in the tray. You may wish to use rubber gloves to handle the used ink pads and filters.

  • Page 46: Technical Support

    Technical Support using one of the methods listed below. Source Location Primera Knowledge Base www.primera.com/kb Email Support www.primera.com/customer-support Phone Support 763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST) Chat Support www.primera.com - look for the chat prompt on lower right Troubleshooting and Maintenance...

  • Page 47: Section 7: Technical Specifications

    Single high-capacity Cyan, Magenta, Yellow ink cartridge; process black (Part Number 53494) Colors: 16.7 million Color Matching: ICC color profiles for all Primera-supplied media. Ability to add custom ICC color profiles for other media types. Max. Print Width: 6" (152.4 mm)

  • Page 48: Index

    INDEX Index Align Print Head................33 Alignment Tab .................30 Color Matching ..............26, 29, 43 Cost .....................15, 16 Cost Estimator ................. 16 Crop ....................21, 24 DPI ....................34 Error LED ..................3, 38 Ink LED ..................3, 38 Ink Low Warning ................18 Ink Saturation ..................29 Installing Photo Paper ..............
  • Page 49 Printed in the United States of America...

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