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grayed out logging frequency/delete logs checkbox.
4. Select Save Changes to delete the log history.
In a few seconds the graphs should go blank. Depending on the logging frequency, the graphing should
begin in a few minutes.
8) I cannot get email from the unit
• Below are some common solutions to email problems.
1. Make sure a numeric IP address is used for the SMTP Server IP address
2. The unit needs a 'From' address to send an email.
3. There should only be one email address in each 'To' field.
If an Exchange server is being used, then it needs to be configured to allow 3rd party emails. There is a
checkbox for this purpose in the Exchange server.
9) How do I get the SNMP MIB for the unit?
• The MIB for the unit can be found in two places. On the CD ROM included with the SPM-200 and a copy of
the MIB is also located at www.newmartelecom.com/Site_Power_Monitor/XXXXXXXXXXXXXXXXXXXX
10) I need the SNMP OID's for the unit. (What's an OID?)
• An OID is an Object Identifier used with MIB's for SNMP.
• In the zip file for firmware versions 1.06 or higher there is a CSV file that contains the list of OID's for the unit.
This zip file is included on the CD Rom included with the SPM-200
11) I have not been able to get a SNMP trap from the unit.
• A SNMP manager must be configured to receive traps from the unit. Most SNMP programs have a database
of traps they are monitoring for. The possible traps that can be sent by the unit must be added to this
database. Some programs can take the unit MIB and extract the trap information. With other programs the
trap data has to be entered manually. A CSV file is included in the firmware zip file of version 2.53 and higher.
The CSV includes the OID's for the unit as well as the information for each trap. Below is a list of issues that
might stop you from getting traps from the unit:
1. Not all SNMP software is able to receive traps. Check if the software can receive version 1 traps.
2. Make sure the IP address configured on the unit, matches the IP address of the SNMP manager.
3. Ensure that the Trap Community String on the unit corresponds to the community string expected by the
manager.
4. On some SNMP software, you have to enable trap monitoring and SNMP requests.
12) The internal temperature on my unit seems to be reading high.
• The internal temperature can read 2-3° F higher than an external sensor, because of the heat generated by
the circuits in the unit. The following steps can help minimize internal heating.
• Go to DISPLAY, and set the desired temperature offset, and SAVE.
• Make sure there is good airflow to the unit.
• Heat can be transferred to the unit from other sources and through the rack. If possible mount the unit away
from heat sources.
15272 Newsboy Circle
Huntington Beach
California 92649
www.newmartelecom.com
Phone: 714-751-0488
Fax: 714-896-9679
E-Mail: techservice@newmarpower.com
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