Scanning Problems - Lexmark CX421 User Manual

Troubleshooting
Action
Step 3
If the printer is printing blank pages, then see
pages" on page 196.
Can you receive faxes?
Poor fax print quality
Action
Step 1
Make sure that there are no print quality defects.
a
From the control panel, navigate to Settings > Troubleshooting
> Print Quality Test Pages. For non-touch-screen printer
models, press
b
Correct any print quality defects. For more information, see
"Print quality is poor" on page
Is the fax print quality satisfactory?
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, navigate to:
Settings > Fax > Analog Fax Setup > Fax Receive Settings >
Admin Controls
For non-touch-screen printer models, press
through the settings.
b
From the Max Speed menu, select a lower transmission speed.
Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
to navigate through the settings.
196.
Yes
The problem is
solved.
"Blank or white
Yes
The problem is
solved.
The problem is
solved.
to navigate
Yes
The problem is
solved.
228
No
Contact customer
support.
No
Go to step 2.
Contact customer
support.
No
Go to step 2.