Troubleshooting - Q-See QTH7212P User Manual

EXAMPLE 1: SETTING A CRUISE
This example is based on using a QT-Series DVR without an attached PTZ keyboard. Your
DVR's specific commands may differ slightly. Please consult your system's manual.
STEP 1. In your DVR's PTZ settings
window, select the Advanced tab and
then Preset 1.
STEP 2. Rotate the camera to the desired
position using the arrow controls.
STEP 3. Click Save
STEP 4. Select Preset 2.
STEP 5. Rotate camera to desired
second location.
STEP 6. Click Save
You may repeat Steps 4-6 for additional
positions if desired.
STEP 7. Return to the PTZ window and
click on the Cruise button for your
channel.
STEP 8. Click Add.
STEP 9. Double-click on the new cruise
setting to begin loading your presets.
STEP 10. Click on the + button to open
the Preset pop-up window and select
your starting preset point, speed and
stop time.
Speed: 1-8 with 8 being the fastest
Time: This is the time the camera will
stay pointed at this location.
STEP 11. Repeat for each preset - up to a maximum of 16 per cruise.
STEP 12. Click OK save your settings and close the windows until you reach the PTZ
Settings window. Click Apply to save all of the settings.
STEP 13. Open the PTZ controls from the Control Bar, select your cruise in the pull-down
and click to begin.
EXAMPLE 2: SETTING A TRACK
An alternate method is to utilize the Track settings - also found in the Advanced tab. Click
the Track button for the right channel, use the directional controls to point the camera at your
desired starting point and then click Start Record. The DVR will then record your movements,
including delays at selected spots. Click Stop Record to end. Clicking on Start Track in the
PTZ control window will start the camera on its track.
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P.T.Z P.T.Z
Serial Port Serial Port Advanced Advanced
CH CH Preset Preset Cruise Cruise Track Track
Setting Setting Setting Setting Setting Setting
1 1
Setting Setting Setting Setting Setting Setting
2 2
Setting Setting Setting Setting Setting Setting
3 3
4 4 Setting Setting Setting Setting Setting Setting
5 5 Setting Setting Setting Setting Setting Setting
6 6 Setting Setting Setting Setting Setting Setting
7 7 Setting Setting Setting Setting Setting Setting
Setting Setting Setting Setting Setting Setting
8 8
Default Default Apply Apply Exit Exit
01 01 02 02 03 03 04 04 05 05 06 06 07 07 08 08 All All
No. No.
1 1
Zoom Zoom
Focus Focus
Save Save
Iris Iris
Speed: 5 Speed: 5
01 01 02 02 03 03 04 04 05 05 06 06 07 07 08 08 All All
Zoom Zoom Start Track Start Track
Preset Preset
Focus Focus preset 101 preset 101 Start Auto Scan Start Auto Scan
Cruise Cruise Start Cruise Start Cruise
Iris Iris
Speed: 5 Speed: 5

TROUBLESHOOTING

Problem
No picture or unstable image
The on-screen image is blurry.
The on-screen image is dim.
The on-screen image is dark.
The screen flickers.
The camera is not working properly, is hot,
smells or is producing smoke.
Solution
Check both the power and video
connections to the camera.
1. Check for fingerprints or dirt on the lens.
2. Check menu settings.
1. Check for fingerprints or dirt on the lens.
2. Check monitor settings
1. Adjust the monitor contrast settings.
Camera may be facing sun, television or
computer monitor.
DISCONNECT CAMERA FROM POWER
SUPPLY IMMEDIATELY!
1. Check that correct power supply is in use.
2. Send camera out for repair.
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