Troubleshooting - Q-See QD6523ZH User Manual

Commands from the DVR can interfere with actions
CAUTION!
programmed through the internal menu. This conflict can cause the
camera to freeze or damage it.
Alarm Number: Each alarm must have its own number. You can chose 1-7.
Action: This is the function you want to occur when an alarm is triggered. You can
have it move to a preset point, start a scan or tour.
Parameter: Specifies which point/scan/tour to perform.
Contact: Set for either N/O (normally open) or N/C (normally closed). Check your
alarm's manual for which setting to use.
Relay Out: You can trigger another alarm or send an alarm notification to the DVR
as well as the reset time.
Reset Delay: Choose the length of time that the camera will operate in "alarm
mode" before returning to its normal state.
Save: If you do not save your settings by moving the cursor to Save and clicking
the Iris + button. Exiting this window without saving will not create an alarm action.
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TROUBLESHOOTING

Problem
No picture or unstable image
The on-screen image is blurry.
The on-screen image is dim.
The on-screen image is dark.
The screen flickers.
Camera is frozen.
The camera is not working properly, is
hot, smells or is producing smoke.
Solution
Check both the power and video
connections to the camera.
1. Check for fingerprints or dirt on the
lens.
2. Check menu settings.
3. Check that auto-focus is enabled
1. Check for fingerprints or dirt on the
lens.
2. Check monitor settings
3. Adjust exposure and shutter settings
in the internal menu.
1. Adjust the monitor contrast settings.
2. Adjust exposure and shutter settings
in the internal menu.
Camera may be facing sun, television or
computer monitor.
1. Disable any actions programmed
through internal menu. (tours, scans,
etc.)
2. Power supply may need to be
located closer to camera.
3. Select Restart from internal System
Settings menu. (page 15)
4. Select Factory Default from the
internal System Settings menu. (page
15)
DISCONNECT CAMERA FROM
POWER SUPPLY IMMEDIATELY!
1. Check that correct power supply is
in use.
2. Send camera out for repair.
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