ATEN UEH4102 User Manual

ATEN UEH4102 User Manual

4-port usb 2.0 cat 5 extender over lan

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UEH4102
4-Port USB 2.0 Cat 5 Extender over LAN
User Manual
www.aten.com

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Summary of Contents for ATEN UEH4102

  • Page 1 UEH4102 4-Port USB 2.0 Cat 5 Extender over LAN User Manual www.aten.com...
  • Page 2: Emc Information

    UEH4102 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3: User Information

    UEH4102 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988...
  • Page 4: Package Contents

    © Copyright 2018 ATEN® International Co., Ltd. Manual Date: 2018-07-18 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 5: Table Of Contents

    UEH4102 User Manual Contents EMC Information ..........ii User Information .
  • Page 6: About This Manual

    An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the UEH4102 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
  • Page 7: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 8 UEH4102 User Manual This Page Intentionally Left Blank viii...
  • Page 9: Introduction

    ExtremeUSB® technology that enables users to extend beyond the standard 5 meter cable limit for USB peripheral devices. UEH4102 provides true USB 2.0 extension at up to 480 Mbps across a Gigabit Ethernet Local Area Network (LAN). The Local and Remote units are pre- paired with each other through MAC address –...
  • Page 10: Features

    UEH4102 User Manual Features Extends USB transmission over a Gigabit Ethernet Local Area Network (LAN) ExtremeUSB® – supports transparent USB 2.0 signals and true plug-and- play (no software or drivers required) Pre-paired networked configuration through MAC Address for simple installation. No pairing action required.
  • Page 11: Requirements

    Category 6 or better or STP cable may be substituted. 2. USB 3.0 devices will perform at USB 2.0 speeds if extended through the UEH4102. 3. The cable distance between switches must be no greater than 100m if CAT 5e/6/7 is used as the connection media.
  • Page 12: Operating Systems

    UEH4102 User Manual Operating Systems Supported operating systems are shown in the tables, below: Version Windows XP, 7, 8, 8.1, and 10 Linux RedHat 6.0 and higher SuSE 8.2 and higher OS 9 and higher...
  • Page 13: Components

    Chapter 1. Introduction Components UEH4102L Front View 1 2 3 4 UEH4102L Rear View...
  • Page 14 Blinks slowly: The unit is attempting to establish a link. Blinks quickly: The unit is in Pairing Mode. Host LED (Green) Lights: UEH4102 is properly connected to the host PC. Blinks: Extender is in suspended state. Activity LED Lights: Data is being transmitted between the Local and (Amber) Remote units.
  • Page 15: Ueh4102R Front View

    Chapter 1. Introduction UEH4102R Front View 2 3 4 5 UEH4102R Rear View...
  • Page 16 Blinks slowly: The unit is attempting to establish a link. Blinks quickly: The unit is in Pairing Mode. Host LED (Green) Lights: UEH4102 is properly connected to the host PC. Blinks: Extender is in suspended state. Activity LED Lights: Data is being transmitted between the Local and (Amber) Remote units.
  • Page 17: Hardware Setup

    RJ-45 connectors at both ends. The combined length of any patch cords using stranded conductors must not exceed 10 meters. To set up your UEH4102 installation, refer to the installation diagram on page 10 (the numbers in the diagrams correspond to the steps below), and do the following: 1.
  • Page 18: Installation Diagram

    UEH4102 User Manual Installation Diagram Local max. 100m max. 100m Remote...
  • Page 19: Checking The Installation

    “Hub” under the USB High-Speed Bus/USB Bus. 4. If the UEH4102 is not detected correctly or fails to detect, please consult the Troubleshooting Guide. Note: 1. To open System Profiler in OS X: Open the Finder, select Applications, then open the Utilities folder and double click on the System Profiler icon.
  • Page 20: Pairing The Local And Remote Extender

    Pairing the Local and Remote Extender If you purchased a complete system (a local extender and a remote extender package), the UEH4102 extenders are paired out of the box. If you wish to change the local and remote extender pairings across a network, please do the following: 1.
  • Page 21: Appendix

    Appendix Safety Instructions This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 22 UEH4102 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 23: Technical Support

    Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, Telephone Support on page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support 1-888-999-ATEN ext 4988...
  • Page 24: Specifications

    UEH4102 User Manual Specifications Function UEH4102L UEH4102R Connectors USB Port 1 x USB Type-B Female 4 x USB Type-A Female Link 1 x Gigabit Ethernet Female Power 1 x DC Power Jack USB Specifications USB 2.0 High/Full/Low Speed USB Devices Supported...
  • Page 25: Troubleshooting

    The UEH4102 complies with USB 1.1 and USB 2.0 specifications governing the design of USB devices. However, ATEN does not guarantee that all USB devices are compatible with the UEH4102, as there are a number of different configurations that may impact the operation of USB devices over extended distances.
  • Page 26 6. In the Universal Serial Bus controllers section of Device Manager, check that the UEH4102 is recognized as a “Generic USB Hub”. Link LED on the • The extenders are 1. Wait for a few minutes for the LEDs to...
  • Page 27 Suspend/Standby state UEH4102. or when no USB devices are attached. All LEDs on both 1. Disconnect the UEH4102 from the The USB device is the Local unit computer. malfunctioning. and Remote unit 2. Connect the USB device directly to...
  • Page 28 UEH4102 User Manual Problem Cause Solution USB devices Overcurrent condition Power cycle the Remote unit. are no longer has occurred because functioning. USB device draws more power than can be supplied per USB specification (500mA). LED Host and Firmware mismatch 1.
  • Page 29: Limited Warranty

    ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.

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