Rose electronics Crystal View Installation And Operation Manual
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Rose electronics Crystal View Installation And Operation Manual

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INSTALLATION AND OPERATION
MANUAL FOR SERIAL/AUDIO MODEL

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Summary of Contents for Rose electronics Crystal View

  • Page 1 INSTALLATION AND OPERATION MANUAL FOR SERIAL/AUDIO MODEL...

  • Page 2: Limited Warranty

    LIMITED WARRANTY Rose Electronics warrants CrystalView to be free from defects in materials and workmanship and in good working order for a period of one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
  • Page 3 LIMITED WARRANTY Some States do not allow the exclusion or limitation of incidental or consequential damages for consumer products, so the above may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state.
  • Page 4 FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference...

  • Page 5: Table Of Contents

    Contents Quick Start Guide ... 1 Introduction... 6 Features ... 7 Compatibility ... 8 Package Contents ... 9 Rose Electronics Web Site ... 9 About this Manual... 9 System Overview... 10 CrystalView Models... 13 CrystalView Cables ... 13 Installation ... 16 Step 1: Setting the Cable Length Jumpers ...
  • Page 6 TABLE of CONTENTS Figures Figure 1. Typical Installation... 12 Figure 2. CrystalView Serial/Audio Model ... 13 Figure 3. CrystalView Rear Connectors ... 15 Figure 4. CrystalView Remote PCB (w/Daughter board)... 18 Tables Table 1. Compatibility ... 8 Table 2. SW1 Switch Setting ... 24 Table 3.

  • Page 7: Quick Start Guide

    Quick Start Guide Step 1- Set Jumpers (See Page 16 for details) 1. Remove case on Remote Unit, exposing the PCB. 2. Orient PCB with the cable connections away from you. 3. Set JP3, JP4, and JP5 according to the CAT-5 cable length used. 4.
  • Page 8 QUICK START Step 2 – Connect Local Units Cables (See Page 19 for details) 1. Connect CPUs keyboard, Video, and Mouse ports to the Local Unit. 2. Connect CPUs DB9 serial port to the Local Units serial connector. 3. Connect CPUs sound cards “LINE OUT” to the Local Units “LINE IN” connector.
  • Page 9 Step 3 – Connect Remote Units Cables (See Page 19 for details) 1. Connect KVM station to Remote Unit. 2. Connect speakers or headphones to Remote Units “LINE OUT” connector. 3. Connect Microphone to Remote Units “LINE/MIC IN” connector. 4. Connect serial device to Remote Units “SERIAL” connector. 5.
  • Page 10 QUICK START Step 4– Connect CAT-5 Cable (See Page 19 for details) 1. Connect Local Unit to Remote Unit with up to 1,000 feet of CAT-5 UTP/STP “Solid Core” cable. CrystalView Installation and Operations Manual...
  • Page 11 QUICK START Remote Unit Step 5 – Adjust the Video Compensation (See Page 20 for details) Turn Bright and Sharp controls fully counterclockwise. Boot the CPU and start a windows application. Look at the right edge of large horizontal objects (title bar) and if there is black smearing on this edge, the Video is under compensated.

  • Page 12: Introduction

    INTRODUCTION Introduction Thank you for choosing the Rose Electronics CrystalView KVM station extender. The CrystalView is the result of Rose Electronics commitment to providing state-of-the-art solutions for today’s demanding workplace. The CrystalView has proven to be a valuable investment for all businesses, big and small, that has the need to access CPUs from Remote locations.

  • Page 13: Features

    With the CrystalView, you can reduce noise and heat, increase desk and floor space, place all of your computers in a common area, allowing for convenient maintenance and simplified electrical requirements for the workplaces and computer areas. Features Locate a KVM station away from a CPU with up to 1,000 feet of CAT-5 twisted pair, solid core cable.

  • Page 14: Compatibility

    INTRODUCTION Compatibility PCs with standard PC Keyboards and PS/2 mice, Computers 286, 386, Pentium, etc. VGA, Super VGA Monitors RGB (sync on green) US, International and Japanese with or without Windows keys (101, 102, 104, 105, 106, 109 keys) Keyboards (Some older XT/AT auto-sensing Keyboards may not be compatible.

  • Page 15: Package Contents

    Package Contents The package contents consists of the following: The CrystalView Local/Remote Units. HD15FF gender changer (Installed on local unit) Power transformer for Remote Unit. Installation and operations manual. CPU, Serial, Audio and CAT-5 cables are usually ordered separately. If the package contents are not correct, contact Rose Electronics or your distributor so the problem can be quickly resolved.

  • Page 16: System Overview

    SYSTEM OVERVIEW System Overview The CrystalViews two Units, (Local and Remote) work together to extend the distance between a KVM station and a CPU. Up to 1,000 feet of CAT-5 cable can be used to connect the two units. The Local Unit connects to a CPUs Keyboard, Video, and Mouse ports with the appropriate CPU cable.
  • Page 17 The CrystalView uses a “Hot Key” that establishes communication to the CrystalView and not the CPU. The default “Hot Key” is the right control key. To communicate instructions to the CrystalView, press and release the “Hot Key” and within 2 seconds issue the needed command. Example: If you want to enter the Private Mode on a Dual model CrystalView, first press and release the right control key and within 2 seconds press the Scroll Lock...

  • Page 18: Figure 1. Typical Installation

    SYSTEM OVERVIEW In this configuration, the local unit can be either a Dual or Single model. Figure 1. Typical Installation A powered or non-powered microphone can be connected to the Remote Units “Line In” connector. The Local Unit “Line Out” is connected to the MIC input on the CPUs sound card.

  • Page 19: Crystalview Models

    MODELS/CABLES CrystalView Models (Top) Remote Unit – (Middle) Single Local Unit – (Bottom) Dual Local Unit Figure 2. CrystalView Serial/Audio Model CrystalView Cables CrystalView Local Unit to CPU Cables CPU cables connect from the Local Unit to a CPUs Keyboard, monitor and Mouse ports.
  • Page 20 MODELS/CABLES CrystalView to Rose switch Cable To connect a CrystalView Unit to a Rose switch such as a ServeView, UltraMatrix or UltraView, use Rose cable part number CAB-CX0606Cnnn. This cable is configured with a DB25M connector on one end and a VGA connector, PS/2 Keyboard and PS/2 Mouse connector on the other end.

  • Page 21: Figure 3. Crystalview Rear Connectors

    INPUTS/OUTPUTS Figure 3 shows the rear connectors for a Single, Dual and Remote model with the Serial and Audio options. The installation section explains each of these connectors, the cables needed for each, and how to connect the Local Unit to a CPU and the Remote Unit to a KVM station.

  • Page 22: Installation

    INSTALLATION Installation Installation of the CrystalView consists of four easy steps. 1. Setting the cable length jumpers (if needed). 2. Connecting the cables to the equipment. 3. Applying Power. 4. Adjust the Video compensation (if needed). For systems that only require running Video through the CrystalView, (for viewing purposes only) and no Keyboard or Mouse is needed, supplemental power must be supplied to the Local Unit since the Local Unit gets its power from the Keyboard port on the CPU.
  • Page 23 INSTALLATION TIP: If you are using a cable that is close to the top end of the cable length range and a Video resolution of 1024 x 768 or higher, you may achieve better Video quality by selecting the jumper settings for the next higher cable length range. For example, if your CAT5 cable length is 250 feet, you might achieve better Video quality if you set jumpers JP3, JP4, and JP5 to the 301 –...

  • Page 24: Figure 4. Crystalview Remote Pcb (W/Daughter Board)

    INSTALLATION Figure 4. CrystalView Remote PCB (w/Daughter board) CrystalView Installation and Operations Manual...

  • Page 25: Step 2: Connecting The Cables

    Step 2: Connecting the Cables Power down your PC and connect the appropriate CPU cable to the Keyboard, Video and Mouse ports on the CPU. Connect the other end of the CPU cable to the Local Units Keyboard, Video and Mouse connectors. If the Local Unit is a dual model, make sure you connect the cables to the connectors marked “TO PC”.

  • Page 26: Step 3: Applying Power

    INSTALLATION Step 3: Applying Power Before applying power, set the Bright and Sharp controls on the Remote Unit completely counterclockwise (no Video compensation). Plug in the power adapter to a 110/220-volt source and to the power connector on the Remote Unit. Only use the power adapter provided with the CrystalView.
  • Page 27 INSTALLATION Note: The CrystalView Video compensation system is designed to produce very good quality Video on short to medium length cables and acceptable quality Video over cable lengths greater than 500 feet. Due to some Video card outputs, cable lengths, patch panels, connectors, etc., there may be the situation where the Video compensation cannot be suitably adjusted using the Sharp, Bright, or JP3, JP4, and JP5 jumper settings.

  • Page 28: Installing Serial Devices

    INSTALLATION Installing Serial Devices (See Appendix A1. Serial Option Specifications) CrystalView models with the serial option uses a standard DB9 Male-Female cable between the CPU and the Local Unit. With this connection in place, all serial data from the CPUs DB9 connector will be transmitted to the Local Unit, across the CAT5 cable to the Remote Unit’s DB9 Male connector.

  • Page 29: Installing Audio Devices

    INSTALLATION Installing Audio Devices (See Appendix A2. Audio Option Specifications). CrystalView models with the audio option use two standard 3.5mm stereo jacks on both the Local Unit and Remote Unit. They are labeled “LINE/MIC Out” and “LINE IN” on the Local Unit and “LINE/MIC IN” and “LINE OUT” on the Remote Unit.

  • Page 30: User Selectable Settings

    INSTALLATION User Selectable Settings Table 2 summarizes SW1 switch settings for the Remote Unit. Figure 4 for switch location. CrystalView models configured with the serial and audio options have Dipswitch SW1 switches 1,3, and 4 inoperable. Dipswitch 2 is the only switch that operates.
  • Page 31 INSTALLATION Dual, serial/audio model specific notes Default “Hot Key” is Right Control key, changeable by SW1, position 2. Console lockout period is fixed at 2 seconds Console switching is by pressing any key on the Keyboard or by any Mouse movement.

  • Page 32: Operating Instructions- All Units

    OPERATING INSTRUCTIONS Operating Instructions- All Units Once the Remote and Local Units are connected and configured, the remote KVM station’s Keyboard, monitor and Mouse will function as if it were directly connected to the CPU. All applications, upgrades and PC configurations can be performed normally.

  • Page 33: Private Mode (Dual Model Only)

    Private Mode (Dual model only) The private mode feature disables either the local or remote KVM stations Keyboard and Mouse. To enter the Private mode, and disable the other KVM station, press the “Hot Key” and the Scroll Lock key on the Keyboard. Pressing the “Hot Key”...

  • Page 34: Hot Key Summary

    OPERATING INSTRUCTIONS Hot Key Summary (First press and release the “Hot Key” (default is the right control key), then enter the command) Enter Private Mode (Dual models only) Unit Remote Press Scroll Lock once Local Press Scroll Lock once When entering the Private mode, the Scroll Lock LED will flash on the unit that initiates the Private mode command and the Num Lock, Caps Lock and Scroll Lock LEDs will light on the locked out unit.

  • Page 35: Troubleshooting

    Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView that is not covered in this manual, please contact Rose Electronics for technical support.

  • Page 36: Troubleshoting

    TROUBLESHOTING PS/2 Mouse cursor appears on the screen, but Mouse does not work. Press the “Hot Key” and then the Num Pad Up (á) arrow key to reset the Mouse. Cable is loose, re-seat the Mouse cable and press the “Hot Key” and then the Num Pad Up (á) arrow key.
  • Page 37 Video Picture is not sharp or is smeared. Video compensation incorrectly set. See installation section. UTP/STP interconnection cable is wired incorrectly. See UTP/STP connection cable wiring section. Check that the UTP/STP cable is solid and not a stranded cable and all connectors and patch cables are correct.
  • Page 38 TROUBLESHOTING A constant vertical wobble appears down the screen. The CAT-5 cable connecting the Local and Remote Units could be located too close to a strong power source. Reroute the cabling if possible. If interference is from strong signals from a nearby broadcast transmitter, a beat pattern will appear.

  • Page 39: Service Information

    SERVICE INFORMATION Service Information Maintenance and Repair This Unit does not contain any user-serviceable parts inside. Any malfunction of the Unit should be reported to Rose Electronics for service. Any discrepancies in the operation of the Unit according to this manual should be reported to the Technical Support Department of Rose Electronics.

  • Page 40: Safety

    SAFETY Safety This CrystalView KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions.

  • Page 41: Safety And Emc Regulatory Statements

    Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death.
  • Page 42 SAFETY Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort.

  • Page 43: Appendixes

    Appendix A. General Specifications Video bandwidth (-3db) Maximum resolution Video compatibility Video levels Video compensation Video coupling Sync type Keyboard compatibility Mouse compatibility Console lockout period Local Unit power Remote Unit power Connectors Weight Dimensions Temp/Humidity CrystalView Installation and Operations Manual Local Unit: 150 Mhz Remote Unit: 300 Mhz Over 300 feet UTP: 95 Mhz w/equalization...

  • Page 44: Appendix A1. Serial Option Specifications

    APPENDIXES Appendix A1. Serial Option Specifications Baud Rate Data Format Flow Control Local Unit Connector Remote Unit Connector Appendix A2. Audio Option Specifications Description Transmission Method Signal Level Input Impedance Connectors (Local/Remote) Microphone support Speaker support CrystalView Installation and Operations Manual Up to 19,200 Baud Format Independent RTS, CTS, DTR, DSR (Sent across link)

  • Page 45: Appendix B. Utp/Stp Connection

    Appendix B. UTP/STP Connection The Local and Remote connection cable is terminated with RJ45 connectors and must be wired according to the EIA/TIA 568 industry standard. Scheme B is preferred. The CrystalView has been tested with all major makes of CAT-5 cables, including BICC-VERO, Mohawk and AT&T.

  • Page 46: Appendix C. Parts And Cables

    APPENDIXES Appendix C. Parts and Cables Part Number CRK-1P/SER CRK-2P/SER CAB-08UTPnn* CAB-CXV66MMnnn* CAB-CX0606Cnnn* CAB-D9MFnnn* CAB-SPMMnnn* CAB-13W3MVF/SW3 HD15FF TFR-05D200FSUP-MD6M TFR-05D200FSUP-3.5 ACC-KBPWR * nnn = length of cable in feet. ** CAT-5 cable available from 25 to 1,000 feet. Note: When ordering the external power source, Part # TRF-05D200FSUP-MD6M, Part # ACC-KBPWR power Input is included.

  • Page 47: Appendix D. Firmware Updates

    APPENDIXES Appendix D. Firmware Updates The CrystalView firmware may be updated by changing the ROM chip in either the Local or Remote Unit. Contact Rose Electronics for firmware updates. Appendix E. Video Compensation When the Video compensation on the Remote Unit cannot be satisfactorily adjusted using the Sharp, Bright, JP3, JP4, and JP5 jumper settings and either red, green or blue is over compensated at all settings, the following information may correct the problem.

  • Page 48: Appendix F. Rack Mount Instructions

    APPENDIXES Appendix F. Rack Mount Instructions The optional rack mount kit includes the following items: Two black anodized mounting brackets. Four 6 x 32 x 3/8” flat head mounting screws. Mounting instructions insert. To rack mount your CrystalView, attach the two rack mounting brackets to your unit with the short flange against the unit using the four screws provided.

  • Page 49: Appendix G. Rack Mount Illustration

    APPENDIXES Appendix G. Rack Mount Illustration CrystalView Installation and Operations Manual...

  • Page 50: Glossary

    GLOSSARY Glossary CAT 3 EIA/TIA 568 standard cable CAT 5 EIA/TIA 568 standard cable Electronics Industry Association EQUALIZATION/ Reduce distortion and compensate for SHARP signal loss over long distances. Keyboard, Video monitor, Mouse LOCAL UNIT The CrystalView that connects to a CPU. REMOTE UNIT The CrystalView that connects to a KVM.

  • Page 51: Index

    Index , 5, 6, 7, 10, 14, 16, 17, 19, 20, 29, 30, 31, 32, 39, 40, 44 cable CAT-5, 6, 7, 9, 14, 19, 32, 39, 40 Compatible, 7 CPU, 17 CPUs, 6, 10, 31 CrystalView, 2, 6, 7, 9, 10, 13, 14, 16, 19, 20, 26, 29, 33, 34, 37, 39, 41, 44 dual unit, 10, 19 jumpers, 16 KVM, 6, 7, 9, 10, 17, 20, 26, 27, 34, 40, 44...

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