Water Depot PLATINUM SERIES Owner's Manual page 11

Problem
6. Control valve stalled in
regeneration
7. Control valve does not
regenerate automatically when
REGEN button is depressed and
held
8. Control valve does not
regenerate automatically but does
when REGEN button is
depressed
9. Time of day flashes on and off
NOTE: For a detailed Service Tech manual please visit the Water Depot website at
www.waterdepotinc.com.
Possible Cause
a. Motor not operating
b. No electric power at outlet
c. Defective AC Adapter
d. Defective PC board
e. Broken drive gear or drive cap
assembly
f. Broken piston retainer
g. Broken main regenerant
a. AC Adapter unplugged
b. No electric power at outlet
c. Broken drive gear or drive cap
assembly
d. Defective PC board
a. By-pass valve in bypass
position
b. Meter connection disconnected
c. Restricted/Installed meter
turbine
d. Defective meter
e. Defective PC Board
f. Set-up Error
a. Power has been out more than
to hours, the AC adapter was
unplugged and then plugged back
into the wall outlet, the AC
Adapter plug was unplugged and
then plugged back into the board
or the NEXT and REGEN buttons
were pressed to reset the valve.
Page 11
Solution
a. Replace motor
b. Repair outlet or use working
outlet
c. Replace AC Adpater
d. Replace PC board
e. Replace drive gear or drive cap
assembly
f. Replace drive cap assembly
g. Replace main regenerant
piston
a. Connect AC adapter
b. Repair outlet or use working
outlet
c. Replace drive gear or drive cap
assembly
d. Replace PC board
a. Put bypass valve in normal
operation position
b. Connect meter to PC board
c. Remove meter and check for
rotation or foreign matter
d. Replace meter
e. Replace meter
f. Check control valve set-up
procedure
a. Reset the time of day