Problem
I cannot hear the multimedia
device
The Roger microphone is
blinking blue
The Roger microphone is
blinking red
The Roger microphone has
stopped working
The remote control is not
responding
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Causes
The audio source is muted
Roger Table Mic II is muted
Roger Table Mic II is using the audio
cable but is not switched on
Roger Table Mic II was part of a
network
Battery is low
Software issue
There is a software incompatibility
The microphone is not switched on
The microphone is not close enough
The microphone network is broken
The battery is empty
What to do
Unmute the audio source
Unmute Roger Table Mic II
Switch on Roger Table Mic II to listen to the audio source via the audio cable
Press the connect button on Table Mic II
Charge the Roger microphone as soon as possible
Reboot the Roger microphone by simultaneously pressing the on/off and
Connect button
Upgrade all your Roger microphones using Roger Upgrader available on the
Phonak website or contact your local Phonak dealer.
Make sure both devices are switched on
Move the microphone closer to your Roger microphone
Press the Connect button on one microphone to reinitialize the network
Replace the battery (type CR2032) by removing the screw from the battery
cover.
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Need help?
Do you have a question about the Roger Table Mic II and is the answer not in the manual?