Phonak Roger Select User Manual
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Phonak Roger Select User Manual

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Roger Select
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User Guide

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Summary of Contents for Phonak Roger Select

  • Page 1 Roger Select ™ User Guide...

  • Page 2: Table Of Contents

    Indicator lights Getting started Charging your Roger microphone Switching Roger Select on Connecting Roger Select to your hearing aids Using your Roger Select to hear better Hearing better at a table Hearing a distant talker better Listening to TV or other audio devices...
  • Page 3 Additional functions Mute Disconnecting Roger devices (NewNet) Reset Clear list of paired Bluetooth devices Using Roger Select with other Roger microphones Connecting with other microphones Using multiple microphones 10. Troubleshooting Service and Warranty 11.1 Local warranty 11.2 International warranty 11.3 Warranty limitation 12.

  • Page 4: Welcome

    Please read the user guide carefully to make sure that you understand and get the best out of your Roger Select. For more information about features and benefits, simply contact your hearing care professional.

  • Page 5: Getting To Know Your Roger Select

    Roger Select is a microphone that picks up the voice of a speaker and sends it wirelessly directly into your ears. You can place Roger Select in the middle of a table e.g. in a restaurant, or it can be worn by a single person i.e. to hear a distant talker.

  • Page 6: Device Description

    2.1 Device description ➃ ➃ ➃ ➂ ➃ ➃ ➃ 1 On/off button incl. battery status light 2 Microphones and center indicator lights 3 Center touch key 4 Six steering touch keys 5 Microphone mode indicator lights...
  • Page 7 6 Bluetooth button 7 Back indicator light 8 Connect button 9 Micro-USB socket 10 Slots for lanyard and clip...

  • Page 8: Accessories

    2.2 Accessories Docking station External power supply 1 External power supply input 2 Digital/analog audio input USB cable Digital audio cable...
  • Page 9 Analog audio cable Magnetic clip Lanyard Pouch...

  • Page 10: Indicator Lights

    Microphone mode Green all six Microphone in all segments directions (all-around) active) Green one to five Microphone in selected segments directions active Mute Red solid Microphone muted Red blinking Unmute not possible, another Roger Select in the same network is active...
  • Page 11 Bluetooth Blue slow blinking Bluetooth standby mode Blue double blinking Incoming call Blue solid Active call Blue fast blinking Network issue, please press the connect button Connect Blue blinking Connecting or pairing mode Solid green Connecting / pairing successful Red double blinking Connect timeout, move devices closer Red triple long...

  • Page 12: Getting Started

    3. Getting started 3.1 Charging your Roger microphone There are three ways to charge your Roger microphone: A) Using external power supply: Plug the smaller end of the charging cable into your Roger microphone. Plug the larger end of the cable into the external power supply. Plug the external power supply into a wall outlet.
  • Page 13 C) Via docking station: Slot the Roger Select into the docking station. Please read chapter 5.1 to setup the docking station. Battery status light during charging The battery status light around the on/off button will blink green until your Roger microphone is fully charged. When fully charged the battery status light will remain solid green .

  • Page 14: Switching Roger Select On

    3.2 Switching Roger Select on Press the button 1 second until the microphone mode indicator light up. Battery status light after switching on When your Roger microphone is switched on, the battery status light around the on/off button will blink softly. A green blinking light means that the battery is fully charged.

  • Page 15: Connecting Roger Select To Your Hearing Aids

    3.3 Connecting Roger Select to your hearing aids Please make sure you have obtained Roger receiver(s) from your hearing care professional. There are a variety of receiver(s) options available. Your hearing care professional may already have connected your Roger microphone to your Roger receiver(s).
  • Page 16 1. Turn on your Roger microphone and Roger receiver. 2. Hold your Roger microphone within 10 cm / 4 inches from the Roger receiver or hearing aid. 3. Press the Connect button on your Roger microphone. The back indicator light will turn green for two seconds to confirm a successful connection.
  • Page 17 Connect status lights After pressing the Connect button, the following feedback may be given by the back indicator light: Connecting Connection was successful – your Roger receiver is connected to your Roger microphone. Your Roger microphone could not find a Roger receiver. Move the devices closer to your Roger receiver and make sure the Roger receiver is powered on.

  • Page 18: Using Your Roger Select To Hear Better

    4. Using your Roger Select to hear better Roger Select is a versatile, intelligent product. It detects which situation you are in and adapts its microphone settings automatically to provide you the best speech understanding possible. For best speech understanding, always bring your Roger microphone as close to the conversation partner(s) as possible.
  • Page 19 Your Roger microphone will activate an all-around microphone. When a talker speaks, your Roger microphone will focus its microphone to the talker and reduce the background noise. If two or more people are speaking at the same time, you may tap a segment to focus on a specific person.
  • Page 20 Microphone mode indicator lights Each time you tap or move the device, the microphone mode indicator lights shows the active segments. The lights will fade out after a couple of seconds to save battery power. All six directions are active Selected directions active only In case there is no table, you can also hold your Roger microphone in your open palm.

  • Page 21: Hearing A Distant Talker Better

    4.2 Hearing a distant talker better Roger Select allows you to hear a single conversation partner over distance or in very noisy environments. In typical conditions, you may hear the talker even if they are 10 meter/30 feet away from you.
  • Page 22 Using the clip 1) Attach the clip to your Roger microphone. Make sure the clip clicks into the small slots on the side of your Roger microphone. 2) Open the magnetic clip. 3) Attach the clip to the talker’s shirt. For best results, make sure your Roger 20 cm/ microphone is worn in the middle of...
  • Page 23 Roger microphone is within 20 cm/8 inches of the mouth. Microphone mode indicator lights When Roger Select is worn by a talker, the top microphone mode indicator light will light up. Removing the clip or lanyard Press one side of the clip or lanyard to...

  • Page 24: Listening To Tv Or Other Audio Devices

    5. Listening to TV or other audio devices 5.1 Setting up the docking station 1) Insert the smaller end of the USB cable into the socket of the docking station. 2) Insert the larger end of the USB cable in the external power supply.
  • Page 25 If your TV or alternative audio device does not have optical audio output, you can alternatively use the headphone output. Please visit Phonak.com and look for the Roger Select product page. Protect your eyes of the optical light from the optical...

  • Page 26: Listening To The Tv Using The Docking Station

    5.2 Listening to the TV using the docking station 1) Insert your Roger microphone into the docking station. When it is placed into the docking station, it will automatically turn off. 2) Switch on your TV (or alternative audio device). Your Roger microphone will automatically transmit the audio signal to your ears.
  • Page 27 Mute indicator lights When your Roger microphone is placed in the docking station and transmitting audio, the center red indicator light appears. Your Roger microphone transmits audio signals while its microphone is muted. While transmitting audio, your Roger microphone also sends its microphone signal in parallel.

  • Page 28: Listening To A Portable Audio Device

    6. Listening to a portable audio device 1) Make sure you have switched on your Roger microphone. 2) Plug the rectangular end of the short audio cable into your Roger microphone. 3) Plug the round end of the short audio cable into the headphone output of your portable device.
  • Page 29 Mute indicator lights When the audio cable is plugged into your Roger microphone, the center red indicator light appears. Your Roger microphone transmits audio signals while its microphone is muted. While transmitting audio, your Roger microphone also sends its microphone signal in parallel.

  • Page 30: Making Phone Calls Using Bluetooth

    7. Making phone calls using Bluetooth® wireless technology Roger Select allows you to connect to Bluetooth wireless technology enabled products such as cell phones, smartphones, landline phones, tablets and computers to make and receive phone calls. 7.1 What is Bluetooth? Bluetooth provides a way to make phone calls with Bluetooth wireless technology enabled devices.
  • Page 31 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Phonak Communications AG is under license. Other trademarks and trade names are those of their respective owners.
  • Page 32 Bluetooth operating range Your Roger microphone supports Bluetooth Class 2 operation up to a range of 3 meters (10 ft). Line-of-sight between your Roger microphone and your phone/computer is not required. However, the following factors may negatively affect the range achieved: •...

  • Page 33: Pair Roger Select With Your Phone/Computer

    7.2 Pair Roger Select with your phone/computer 1) Turn on your Roger microphone and your phone/computer. Place them next to each other. 2) Ensure that your phone’s/computer‘s Bluetooth setting is enabled. 3) On your phone/computer choose SEARCH or SCAN to search for Bluetooth devices or audio enhancements.

  • Page 34: Making Phone Calls

    6) Your Roger microphone should now be paired to your phone/computer and the indicator light will stop blinking. 7) To add another Bluetooth device, briefly press the Bluetooth button [Bluetooth symbol] until the back indicator light starts to blink blue again and repeat step 2 to 6.
  • Page 35 Making phone calls Use your phone‘s/computer’s keypad to enter the number or the contact you want to call and press the call button. You will hear the ringing tone in your hearing aids shortly afterwards. Speaking into your Roger microphone during the call For best results it is recommended to wear your Roger microphone on your chest during the phone call.

  • Page 36: Further Bluetooth Options

    To mute your voice, tap the center touch key. The red mute indicator light will light up. 7.4 Further Bluetooth options Keeping Roger Select in Bluetooth standby mode Once you have paired your Roger microphone with a Bluetooth device, its Bluetooth feature will be enabled.
  • Page 37 B. Briefly pressing the on/off button will put your Roger microphone into Bluetooth standby mode. This means your Roger microphone microphone is switched off but you can still receive an incoming phone call. In Bluetooth standby mode, the battery of your Roger microphone is drained.

  • Page 38: Additional Functions

    Tap the center touch key or any of the six steering touch key to re-activate Roger Select’s microphone. When the device is worn by a talker, the mute function cannot be used. 8.2 Disconnecting Roger devices (NewNet)

  • Page 39: Reset

    8.3 Reset If your Roger microphone stops responding to commands, you can reset it by pressing the on/off and connect buttons together for 10 seconds. 8.4 Clear list of paired Bluetooth devices To disconnect your Roger microphone from all paired Bluetooth devices, press and hold the Connect button and Bluetooth button for seven seconds.

  • Page 40: Using Roger Select With Other Roger

    9. Using Roger Select with other Roger microphones Roger Select can be combined with other Roger microphones, e.g. Roger Table Mic II. Using multiple microphones allows you to hear a bigger group or multiple distant speakers. 9.1. Connecting with other microphones...
  • Page 41 Then try Connect again. The other Roger microphone is not compatible with your Roger Select or the other Roger Select’s Bluetooth is still enabled. Please update the software of your Roger microphones or disable Bluetooth on the secondary...

  • Page 42: Using Multiple Microphones

    9.2. Using multiple microphones When Roger Select is used with other microphones, it has to be worn by a talker on the chest. When you place Roger Select on the table, it will mute automatically. Unmuting Roger Select will mute the other microphones that are connected with the Roger Select.

  • Page 43: Troubleshooting

    10. Troubleshooting Problem Causes Solutions I cannot The battery is empty Charge your Roger switch my microphone for at least two Roger hours microphone I cannot hear Your Roger Unmute your Roger from my microphone is microphone by pressing the Roger muted (red LED) center touch key...
  • Page 44 Problem Causes Solutions I can hear the The microphone Move your Roger talker but I cannot is too far from microphone closer to understand the talker the talker‘s mouth what he / she says The microphone Hold the microphone openings are covered in a way that the by fingers microphone openings...
  • Page 45 Connect button for presses 10 seconds My Roger A code is required to Roger Select pairing microphonedoes pair your Roger code is ‘0000’ (four not pair with the microphone zeros) cell phone...
  • Page 46 Problem Causes Solutions I keep losing the Distance between Move your phone/ signal during a computer closer to your your Roger Bluetooth phone call Roger microphone microphone and your phone/ computer is too I receive a call but I The phone’s Enable your phone’s/ cannot accept the call Bluetooth is...
  • Page 47 Problem Causes Solutions The person on the your Roger Wear your Roger phone is having microphone on your microphone is too difficulty hearing me chest or place it on the far from your desk in front of you mouth Your Roger Tap the center touch key to unmute your microphone...

  • Page 48: Service And Warranty

    11.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.

  • Page 49: Warranty Limitation

    11.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.

  • Page 50: Compliance Information

    12. Compliance information Europe: Declaration of Conformity Hereby Phonak Communications AG declares that this product is in compliance with the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative or at www.phonak.com...
  • Page 51 Notice 2: Changes or modifications made to this device not expressly approved by Phonak Communications AG may void the FCC authorization to operate this device. Notice 3: The device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
  • Page 52 the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the device does cause harmful interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one of the following measures: –...
  • Page 53 Notice 4: Japanese Radio Law Compliance. Business Law Compliance. This device is granted pursuant to the Japanese Radio Law (電波法)and the Japanese Telecommunications Business Law (電気通信事業法) This device should not be modified (otherwise the granted designation number will become invalid). Notice 5: FCC / Industry Canada RF Radiation Exposure Statement This device complies with FCC RF radiation exposure limits...

  • Page 54: Information And Explanation Of Symbols

    13. Information and explanation of symbols The CE symbol is confirmation by Phonak Communications AG that this product is in compliance with the Radio Equipment Directive 2014/53/EU. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 55 Operating The device is designed such that it conditions functions without problems or restrictions if used as intended, unless otherwise noted in this user guide. Temperature transport and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Temperature operation: 0° to +40° Celsius (+32°...
  • Page 56 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Phonak Communication AG is under license. Other trademarks and trade names are those of their respective owners.

  • Page 57: Important Safety Information

    If swallowed, consult a physician or hospital immediately. The device may generate magnetic fields. If any influence of the Roger Select on the Implantable Device (e.g. pacemakers, defibrillators, etc.) is experienced, stop using the Roger Select and contact your doctor and /or the manufacturer of the...
  • Page 58 Dispose of electrical components in accordance with your local regulations. Changes or modifications to any of the devices that were not explicitly approved by Phonak Communication AG are not permitted. Only use accessories approved by Phonak Communication AG. For safety reasons, only use chargers supplied by Phonak Commnications AG or stabilized chargers with a rating of 5 VDC, min.
  • Page 59 Opening the device might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional. When operating machinery, ensure that no parts of your device can get caught in the machine. Do not charge device while it is on your body.

  • Page 60: Product Safety Information

    14.2 Product safety information Protect the device connectors, plugs, power supply from dirt and debris. Do not use excessive force when connecting your device to its different cables. Protect the device from excessive moisture (bathing or swimming areas) and heat sources (radiator). Protect the device from excessive shock and vibration.

  • Page 61: Other Important Information

    If the device has been dropped or damaged, if it overheats, has a damaged cord or plug, or has been dropped into liquid, stop using your device and contact authorized service centre. 14.3 Other important information Protect your eyes of the optical light from the optical Toslink cable when plugged into the device or TV.
  • Page 62 Notes...
  • Page 64 Phonak Communications AG Länggasse 17 CH-3280 Murten Switzerland www.phonak.com...

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