Phonak roger pen User Manual
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Phonak roger pen User Manual

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Manufacturer:
Phonak Communications AG
Laenggasse 17
CH-3280 Murten
Switzerland
EU Representative:
Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany
www.phonak.com/phonak-roger

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Summary of Contents for Phonak roger pen

  • Page 1 Manufacturer: Phonak Communications AG Laenggasse 17 CH-3280 Murten Switzerland EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com/phonak-roger...
  • Page 3 Contents 1. Welcome 2. Getting to know your Roger Pen 2.1 Check the package content 2.2 How your Roger Pen works 2.3 Descriptions of the devices 2.4 Indicator lights (LED status) 3. Getting started 3.1 Setting up the docking station 3.2 Charging your Roger Pen...

  • Page 4: Table Of Contents

    5. Special functions 5.1 Mute 5.2 Manual microphone modes 5.3 Disconnecting Roger devices 5.4 Verification mode 6. Adding additional microphones 6.1 Connect 6.2 Using additional microphones 7. Introducing Bluetooth 7.1 What is Bluetooth? 7.2 Using a Bluetooth devices 7.3 Setting up Bluetooth 7.4 Unpairing Bluetooth devices 8.

  • Page 5: Welcome

    1. Welcome Congratulations on choosing the Roger Pen from Phonak. This universal, cutting-edge wireless microphone helps people with a hearing loss to understand more speech in noise and over distance. Designed with discretion in mind, the Roger Pen features adaptive wireless transmission,...
  • Page 6 Please read this User Guide thoroughly to benefit from all the possibilities your Roger Pen offers. If you have any questions, please consult your hearing care professional or local Phonak support center. Phonak – life is on www.phonak.com...

  • Page 15: Getting Started

    Cinch / RCA or SCART output socket as described above. The Roger Pen docking station can also be connected to any other audio device such as an MP3 player, PC or HiFi system using the audio cable.
  • Page 34 Incoming calls To receive a call, Roger Pen’s Bluetooth needs to be enabled and it must be paired to your phone . Make sure your hearing aids are set to the right program to receive the signal from your Roger receivers. When a call is received on your phone, Roger Pen’s indicator light will...
  • Page 36 You will hear the ringing tone in your hearing aids shortly afterwards. Ending a call To end a phone call via your Roger Pen, press its Decline button. The call will terminate. You can also end a call via your phone instead of your Roger Pen.

  • Page 37: Using Roger Pen

    4. Using Roger Pen Advanced phone options The following functions can only be used if your phone supports them. Please consult your phone’s User Guide if unsure. Redial last number Briefly the Accept button twice to redial the last number dialled.
  • Page 38 Roger Pen. Disabling Bluetooth If you are not using Roger Pen’s Bluetooth function, we recommend deactivating Bluetooth to save power. Switch on Roger Pen and then press the Decline button for two seconds to deactivate Bluetooth.

  • Page 45: Special Functions

    6. Adding additional microphones Once you have connected another microphone with your Roger Pen, it can only be used together with Roger Pen. The other microphone will blink red if it does not find your Roger Pen. If you want to disconnect it from your primary Roger Pen, use the NewNet function (see ‘Special Functions’...
  • Page 48 10 m / 30 feet away from the group as this may disable the other Roger microphones. If the Roger Pen is turned off or moves out of range, the secondary Roger microphones will start blinking red and will stop transmitting.

  • Page 50: Introducing Bluetooth

    For further information about Bluetooth, visit www.bluetooth.org What Bluetooth devices can I use with my Roger Pen? First, check whether the device you wish to use is Bluetooth-enabled. Look for the Bluetooth symbol on the device or in its User Guide.
  • Page 51 7. Introducing Bluetooth Bluetooth device compatibility If a problem occurs with the connection between your Bluetooth device and Roger Pen, or if you are unsure about your device’s Bluetooth capabilities, please consult your device’s User Guide or ask its dealer.
  • Page 52 If the device then moves back within range of your Roger Pen, it may or may not resume streaming to your hearing aids. If it does not resume, switch off Roger Pen and switch it on again. 7.2 Using a Bluetooth device: pairing and connecting...
  • Page 53 7. Introducing Bluetooth Most Bluetooth devices perform the connection procedure automatically after pairing. On the following pages the pairing and the connecting procedures are described.

  • Page 54: Setting Up Bluetooth

    A maximum of 8 devices can be paired with one Roger Pen. A new pairing will replace the oldest used device. Roger Pen can support (connect to) two phones at...
  • Page 56 ‘0000’ (four zeros). Some phones may ask which Bluetooth service you want to enable. Select ‘Headset’. 9. Your Roger Pen should now be paired to your phone and the indicator light will stop blinking. Connecting to a phone Once your phone and Roger Pen are paired (see ‘Pairing...
  • Page 57 7. Introducing Bluetooth 3. Locate and highlight your Roger Pen and select ‘Connect’. 4. Confirmation of successful connection is indicated on your phone by the appearance of a headset symbol. The connection between your Roger Pen and your phone will be maintained as long as the two devices remain on and within range of each other.

  • Page 59: Troubleshooting

    J Make sure the microphone covered by fingers or clothing openings are not covered by fingers, clothing or dirt I cannot hear the speaker’s voice even though Roger Pen is switched on J The microphone has been J Check the indicator light – if...
  • Page 60 Roger Pen’s light is blinking red (single flash) J The primary microphone that J Create a NewNet (press the your Roger Pen is connected...
  • Page 61 8. Troubleshooting Most probable cause(s) Solution(s) Roger Pen’s light is blinking red (double flash) J It’s battery charge is low J Charger Roger Pen as soon as possible Roger Pen has stopped working J Software issue J Reboot Roger Pen by...
  • Page 62 J Always accept calls by not support this function pressing the Accept button on the Roger Pen My phone is ringing but I cannot accept the call on my Roger Pen J The phone’s Bluetooth is J Ensure Bluetooth is enabled disabled (see your phone’s User Guide...
  • Page 63 8. Troubleshooting Most probable cause(s) Solution(s) J Roger Pen is not connected to J 1. Disable your phone’s your phone Bluetooth and then turn it on again 2. Restart Roger Pen by switching it off and on again 3. Ensure Roger Pen’s...
  • Page 64 J Make sure these openings are openings may be covered not covered by your fingers, clothing or dirt J Roger Pen is not being worn J Roger Pen should point correctly straight towards your mouth J Roger Pen might be rubbing...
  • Page 66 User Guide, consult your hearing care professional. Your device should only be repaired by an authorized service center. Changes or modifications to this device that were not explicitly approved by Phonak are not permitted. Please dispose of electrical components in accordance with your local regulations.

  • Page 67: Important Information

    External devices should only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories that are approved by Phonak AG. Using your device’s cables in any way contradictory to their intended purpose (e. g., wearing the USB cable around the neck) can cause injury.
  • Page 68 (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA. Do not connect an USB or audio cable to your device that exceeds 3 meters (9 ft) in length.
  • Page 69 9. Important information Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard), and direct contact with skin when sweating (workout, fitness, sport). X-ray radiation, CT or MRI scans may destroy or adversely affect the correct functioning of the device. Do not use excessive force when connecting your device to its different cables.
  • Page 70 9.4 Other important information S Persons with pacemakers or other medical devices should ALWAYS consult their physician or the manufacturer of their device BEFORE using the device. The use of the device with a pacemaker or other medical devices should ALWAYS be in accordance with the safety recommendations of the physician responsible for your pacemaker or the pacemaker manufacturer.

  • Page 71: Service And Warranty

    10.2 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
  • Page 72 10.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not cover any services performed by a hearing care professional in his/her office.

  • Page 75: Information And Explanation Of Symbols

    11. Information and explanation of symbols The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal.
  • Page 76 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Phonak is under license. Other trademarks and trade names are those of their respective owners.
  • Page 77 Service and Warranty Informations de sécurité importantes Déclaration de conformité Service et garantie Devices, appareils: Roger Pen Roger Clip-On Mic The information contained herein is subject to change without notice. Les informations ci-dessous peuvent faire l’objet de modifications sans notification préalable. www.phonak.com...
  • Page 78 Your device should only be repaired by an authorized service center. Changes or modifications to this device that were not explicitly approved by Phonak are not permitted. Please dispose of electrical components in accordance with your local regulations.
  • Page 79 Clean the device using a damp cloth. Never use household cleaning products (washing powder, soap, etc.) or alcohol to clean the device. Only recharge your device using chargers supplied by Phonak or by stabilized chargers providing 5VDC and ≥500 mA.
  • Page 80 Specification RSS-102 for General Population/Uncontrolled exposure. Hereby, Phonak Communications AG, Länggasse 17, CH-3280 Murten, declares that these Phonak products are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. To obtain a copy of the Declaration of conformity, please contact the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com...
  • Page 81 This device complies with Part 15 of the FCC Rules and with RSS210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 82 International warranty Phonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.
  • Page 83 L’appareil ne doit pas être utilisé dans les avions, sauf si le personnel de vol l’autorise spécifiquement. Les appareils externes ne doivent être connectés que s’ils ont été testés conformes aux normes CEIXXXX correspondantes. N’utilisez que des accessoires approuvés par Phonak AG.
  • Page 84 (lessive en poudre, savon, etc.) ou d’alcool pour netto- yer l’appareil. Ne rechargez votre appareil qu’avec les chargeurs fournis par Phonak ou des chargeurs stabilisés fournissant 5 VCC et ≥ 500 mA. Ne connectez pas de câble USB ou audio de plus de 3 mètres de long à votre appareil.
  • Page 85 N’exercez pas de force excessive lors de la connexion de votre appareil à ses différents câbles. Protégez toutes les ouvertures (microphones, entrée audio et chargeur) de la saleté et des impuretés. Si l’appareil est tombé ou a été endommagé, s’il surchauffe pendant le char- gement, si son cordon ou sa fiche est endommagé...
  • Page 86 Par la présente, Phonak Communications AG, Länggasse 17, CH-3280 Murten, décla- re que le produit Phonak est conforme aux exigences principales et autres dispositions pertinentes de la directive 1999/5/CE. Pour obtenir une copie de la Déclaration de conformité, veuillez contacter le fabricant ou le représentant Phonak local dont l’ad- resse figure sur la liste du site www.phonak.com (sites à...
  • Page 87 Garantie internationale Phonak propose une garantie internationale limitée d’un an, valide à compter de la date d’achat. Cette garantie limitée couvre tous les défauts de fabrication et maté- riels. La garantie est uniquement valide sur présentation d’une preuve d’achat.

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