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Troubleshooting
Problem
Transmission cannot take place
Documents sent to other fax
terminals arrive blank.
Consistent difficulty in
communicating with a particular
terminal
Consistent poor image quality when
communicating with a particular
terminal
RECEPTION
The telephone keeps ringing and no
fax is printed.
RECEPTION/COPYING
No printout; the ADD PAPER
appears in the display.
No printout; the CLEAR COPY
appears in the display.
60
Required Action
The other machine is out of order.
Check the error report.
Ask the other party to check their machine
and correct the fault.
The line is busy or noisy.
Check that the dial tone is sent out.
Try to retransmit.
The original must be placed face up in the
document feeder.
Position the original correctly. See page 7.
There are some bad lines between you and that
other terminal.
Store that terminal's number as a Quick Dial
Key or Speed Dial Code.
Then call a service technician. Inform him of
the nature of the problem and give the
Quick Dial Key or Speed Dial Code that you
stored the number in.
You are in Manual Receive mode.
Change to Auto Select mode (see page 12).
Power is switched off.
Switch the power on.
The paper trays are empty.
Add paper (see page 48).
The metal plate in the optional paper feed unit is
not raised up.
Press the buton on the left of the paper feed
unit.
The printer has jammed.
Clear the jam (see page 56).
Operational Difficulties
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