Ricoh 2018 Facsimile Reference Manual page 77

Message
Check whether there are any
network problems.
[15-02]
Check whether there are any
network problems.
[15-03]
Check whether there are any
network problems.
[15-11]
Check whether there are any
network problems.
[15-12]
Error Messages and Their Meanings
Causes and solutions
No account name is programmed.
• Check the user name and password of the
e-mail account are correctly programmed
from Fax Mail Reception Account under
File Transfer in System Settings. See "Set-
tings You Can Change with User Tools-File
Transfer", Network Guide.
• Consult your network administrator.
No machine's e-mail address is programmed.
• Check the fax machine's e-mail address is
correctly programmed from Fax Mail Re-
ception Account under File Transfer in Sys-
tem Settings. See "Settings You Can
Change with User Tools-File Transfer",
Network Guide.
• Consult your network administrator.
Cannot find the DNS server or POP3/IMAP4
server.
• Check the DNS server is correctly pro-
grammed using the Web browser. See the
Web browser's Help.
• Check the POP3/IMAP4 server is correctly
programmed using the Web browser. See
the Web browser's Help.
• Check the network connection and radio
wave status.
• Consult your network administrator.
Cannot log on to the POP3/IMAP4 server.
• Check the user name and password of the
e-mail account are correctly programmed
from Fax Mail Reception Account under
File Transfer in System Settings. See "Set-
tings You Can Change with User Tools-File
Transfer", Network Guide.
• Consult your network administrator.
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