ResMed Positive Airway Pressure Device VPAP IV User Manual page 17

Problem/Possible Cause
Displays error message: Exxxx Call Service (where xxxx defines an error)
Component failure.
Displays error message: HIGH LEAK!!! Adjust Mask
You have experienced excessively
high leak levels for more than 20
seconds.
The following message is displayed on the LCD after you try to update settings or copy data to
the Data Card: Card Error Remove Card
Data Card is not inserted
correctly.
You may have removed the Data
Card before settings were copied
to the VPAP device.
The following message is displayed on the LCD after you try to update the settings using the
Data Card: Settings Invalid Remove Card
The identification details on the
Data Card do not match the
details on your device.
The following message is displayed on the LCD after you try to update the settings using the
Data Card: Settings Error Remove Card
There is a data error on the Data
Card.
The following message is NOT displayed on the LCD after you try to update the settings using
the Data Card: Settings Success Remove Card
The settings were not updated.
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Solution
Record error number and contact your ResMed service centre.
Check that your air tubing is connected properly.
Adjust headgear.
Ensure that the Data Card is inserted with the arrow facing up
as far as it can go.
Reinsert the Data Card and wait for the Settings Success
Remove Card or Copy Complete Remove Card
message to appear on the LCD.
Contact your clinician/service provider immediately.
Contact your clinician/service provider immediately.
Contact your clinician/service provider immediately.