Viessmann VITODENS Operating Instructions Manual

Viessmann VITODENS Operating Instructions Manual

Heating system with control unit, for weather-compensated operation
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VIESMANN

Operating instructions

for the system user
Heating system with Vitotronic 200 control unit, type HO2B/HO2C
For weather-compensated operation
VITODENS
VITOSOLAR 300-F
Please keep safe.
5811580 GB/en 8/2017

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  • Page 1: Operating Instructions

    VIESMANN Operating instructions for the system user Heating system with Vitotronic 200 control unit, type HO2B/HO2C For weather-compensated operation VITODENS VITOSOLAR 300-F Please keep safe. 5811580 GB/en 8/2017...
  • Page 2: Safety Instructions

    Safety instructions For your safety Please follow these safety instructions closely to prevent accidents and material losses. Safety instructions explained Danger Note This symbol warns against the risk of injury. Details identified by the word "Note" contain additional information. Please note This symbol warns against the risk of material losses and environmental pollution.
  • Page 3 Safety instructions For your safety (cont.) If you smell gas Danger Escaping gas can lead to explosions which may result in serious injury. ■ Never smoke. Prevent naked flames and sparks. Never switch lights or electrical appli- ances on or off. Close the gas shut-off valve.
  • Page 4 Safety instructions For your safety (cont.) Installation room requirements Danger Please note Sealed vents result in a lack of combustion air. Incorrect ambient conditions can lead to heating This leads to incomplete combustion and the system damage and can put safe operation at formation of life threatening carbon monoxide.
  • Page 5: Table Of Contents

    Index Index 1. Information Symbols ....................Terminology ................... Intended use ..................2. Introductory information Commissioning ..................10 Your system is preset ................10 Energy saving tips ................. 10 Tips for greater comfort ................. 11 3. Operation Opening the control unit ................. 12 Programming unit ..................
  • Page 6 Index Index Ending "Economy mode" ..............32 ■ "Holiday program" energy saving function ..........32 Setting the "Holiday program" (HO2B) ..........32 ■ Setting the "Holiday program" (HO2C) ..........33 ■ Cancelling or deleting the "Holiday program" ........34 ■ 6.
  • Page 7 Index Index (cont.) The DHW is too hot ................50 "Fault" is displayed ................50 and "Service" are displayed ............50 ë "Operation disabled" is displayed ............50 "External hook-up" is displayed ............50 "External program" is displayed ............50 "Check filter"...
  • Page 8: Information Symbols

    Information Symbols Symbol Meaning Reference to other document containing further information Step in a diagram: The numbers correspond to the order in which the steps are carried out. Warning of material losses and environ- mental pollution Live electrical area Pay particular attention. Component must audibly click into place.
  • Page 9 Information Intended use (cont.) Any usage beyond this must be approved by the man- Incorrect usage or operation of the appliance (e.g. the ufacturer in each individual case. appliance being opened by the system user) is prohibi- ted and will result in an exclusion of liability. Incorrect usage also occurs if the components in the heating system are modified from their intended use (e.g.
  • Page 10: Introductory Information Commissioning

    Introductory information Commissioning The commissioning and matching of the control unit to As the user of new combustion equipment, you may be local conditions and building characteristics, as well as obliged to notify your local flue gas inspector of the instructing the user in the operation of the system, installation [check local regulations].
  • Page 11: Tips For Greater Comfort

    Introductory information Energy saving tips (cont.) DHW heating For additional energy saving functions of the Vitotronic control unit, please contact your heating contractor. DHW circulation pump (see page 36): ■ Only activate the DHW circulation pump for periods in which DHW is regularly drawn off. Set this via the time program.
  • Page 12: Operation Opening The Control Unit

    Operation Opening the control unit Fig. 1 Programming unit You can change any setting on your heating system centrally at the programming unit of the control unit. Note The operating instructions are relevant for various "display versions", which is why 2 images are shown. If remote control units are installed in your rooms, you can also adjust the settings at the remote control units.
  • Page 13 Operation Programming unit (cont.) Default display "Heating" ■ Comfort mode ■ Economy mode In the default display (see image below) you can call up and adjust the most frequently used settings: ■ Set room temperature ■ Operating program Fig. 4 HO2B Temperature displays 12°...
  • Page 14: Ventilation

    Operation Programming unit (cont.) Buttons in the footer When you call up the Energy cockpit for the first time, Returns you to the standard menu. a notification appears. Takes you to the previous step in the The Energy cockpit is opened once you confirm this ■...
  • Page 15: Operating Program

    Operation Operating program Operating programs for central heating, DHW, frost protection Note DHW heating is only shown if your boiler is equip- ped with a DHW heating function. Symbol Operating program Function Central heating and DHW heating "Heating and DHW" The rooms of the selected heating circuit are ■...
  • Page 16: Special Operating Programs

    Operation Operating program (cont.) Special operating programs Special operating programs: "External program" ■ ■ "Screed drying" The operating program was changed via a communi- This function is activated by your heating contractor. cation interface (e.g. Vitocom 100). You can influ- Your screed is dried in line with a set time program ence this function via the control unit.
  • Page 17 Operation Time program (cont.) for the start and end point of time phase 1. for the start and end point of time phase 2. The bar in the time diagram is adjusted. The bar in the time diagram is adjusted (displayed differently depending on the type of control unit).
  • Page 18: Copying The Time Program To Other Days Of The Week

    Operation Time program (cont.) 10. OK/ to confirm to quit the time program Fig. 12 HO2B Fig. 13 HO2C Copying the time program to other days of the week You can copy a given time program to every other day 4.
  • Page 19: Deleting Time Phases

    Operation Time program (cont.) 09. OK/ to confirm to quit the time program Fig. 14 HO2B Fig. 15 HO2C Deleting time phases Example: For Monday you want to delete time phase 2. Tap the following on-screen buttons: 01. "Menu"/" " 02.
  • Page 20: Ventilation

    Operation Time program (cont.) to delete the time phase 09. OK/ to confirm to quit the time program Fig. 16 HO2B Fig. 17 HO2C Ventilation If a mechanical ventilation unit is connected to the For further details regarding mechanical ventilation, Vitotronic.
  • Page 21: Temporarily Changing The Ventilation Intensity

    Operation Ventilation (cont.) Temporarily changing the ventilation intensity You can temporarily change the ventilation intensity to suit your current requirements. After this, operation continues with the ventilation level selected in the operating program. Reducing the ventilation intensity ■ Tap: Economy mode remains active for 12 hours. Increasing the ventilation intensity ■...
  • Page 22: Temperature Of The Solar Thermal System

    Energy cockpit (cont.) Fig. 19 HO2C Fig. 20 Image showing HO2B with Vitodens 300 Solar thermal system Heating of DHW cylinder by heat generator is Call up energy yield (see page 23) active (red and moving) Heat-up condition of the DHW cylinder...
  • Page 23: Energy Yield From The Solar Thermal System

    Operation Energy cockpit (cont.) Energy yield from the solar thermal system You can call up the energy yield from the solar thermal 4. Tap on the graph for a period (e.g. day). The system for the last 2 years. Values are shown in kilo- energy yield for that period is displayed numeri- watt hours.
  • Page 24: Temperature And Heat-Up Condition Of The Dhw Cylinder

    Operation Energy cockpit (cont.) 3. Tap on the required period. Fig. 23 HO2B Fig. 24 HO2C The energy statement is displayed as a graphic. The red/blue area (depending on the type of con- ■ trol unit) shows the quantity of gas consumed. ■...
  • Page 25: Energy Status Of The Heat Generator

    Operation Energy cockpit (cont.) Energy status of the heat generator You can call up the following information on the energy Note status and operating data for the heat generator: The Energy cockpit also allows the system user to see ■ Current heating output information on the thermal and electrical consumption ■...
  • Page 26: Entering Additional Data On Gas Consumption

    Operation Energy cockpit (cont.) Entering additional data on gas consumption To improve the accuracy of the gas consumption data 10. If you subsequently wish to enter additional val- displayed, you can enter the meter readings from your ues: gas meter for comparison. You should make the first Shift the last entered value upwards.
  • Page 27: Shutting Down The Heating System

    Start-up/shutdown Starting up the heating system Fig. 25 Fault indicator (red) ON/OFF switch ON indicator (green) Pressure gauge (heating system pressure indica- Reset button tion) Ask your heating contractor about the following: 3. Open the gas shut-off valve. ■ Level of the required system pressure Position of the following components: 4.
  • Page 28 Start-up/shutdown Shutting down the heating system (cont.) 3. Isolate the heating system from its main power Information on prolonged shutdown supply, e.g. at the separate MCB/fuse or at a ■ Circulation pumps may seize up as they are not mains isolator. being supplied with power.
  • Page 29: Room Temperature

    Central heating Heating circuit selection The heating of your rooms can be split over several Repeatedly tap "Heating circuit 1 2 3" or "Heating heating circuits if necessary. circuit 1 " in the header until the required heating At the factory, heating circuits are designated 1, 2, 3 in circuit is active.
  • Page 30: Operating Program

    Central heating Room temperature (cont.) 5. +/ for the required value Central heating with this temperature: – ■ Between the time phases for central heating at 6. OK/ to confirm standard temperature In the holiday program ■ Operating program Further information can be found in chapter "Terminology"...
  • Page 31: Setting A Heating Curve

    Central heating Heating curve (cont.) Setting a heating curve Factory setting: "Slope": 1.4 ■ ■ "Level": 0 Tap the following on-screen buttons: 1. "Menu"/" " 2. "Heating" 3. "Heating circuit 1", "Heating circuit 2" or "Heat- ing circuit 3" as the required heating circuit Fig.
  • Page 32: Ending "Comfort Mode

    Central heating Comfort function (cont.) 4. Tap OK/ to confirm. The frame around the Note symbol is highlighted in white. The standard set room temperature continues to be shown in the standard menu. "Comfort mode" and The rooms are heated to the required temperature. the set temperature is displayed in alternation with the ■...
  • Page 33: Setting The "Holiday Program" (Ho2C)

    Central heating "Holiday program" energy saving function (cont.) While the holiday program is active, "Holiday pro- 6. OK to confirm gram" is shown in the default display. "Holiday program" appears in the default display. Tap the following on-screen buttons: 7. If you would also like to apply the holiday program to mechanical ventilation: 1.
  • Page 34: Cancelling Or Deleting The "Holiday Program

    Central heating "Holiday program" energy saving function (cont.) The holiday program has the following effects: ■ Central heating: For heating circuits in the "Heating and DHW" – operating program: The rooms are heated to the set reduced room temperature (see page 29). –...
  • Page 35: Dhw Temperature

    DHW heating DHW temperature Factory setting: 50 °C 2. "DHW" If you want to make changes to this, contact your local heating contractor. 3. "Set temperature, DHW" Tap the following on-screen buttons: for the required value 1. "Menu"/" " 5. OK/ to confirm Operating program Further information can be found in chapter...
  • Page 36: Increased Dhw Hygiene

    DHW heating Time program (cont.) Increased DHW hygiene This function can be used to heat the water in the Note DHW cylinder to a higher set DHW temperature. A start and stop time must be set for time phases 2 Your heating contractor can enable this function by and 3.
  • Page 37: Starting Mechanical Ventilation

    Mechanical ventilation Starting mechanical ventilation Note Further information can be found in chapter In order to remove naturally occurring moisture from "Terminology" in the appendix. rooms, the ventilation unit must always be operated using at least the lowest ventilation level ("Basic The ventilation unit is started by your heating contrac- mode").
  • Page 38: Setting The "Holiday Program" (Ho2C)

    Mechanical ventilation "Holiday program" energy saving function (cont.) Tap the following on-screen buttons: 5. OK to confirm "Holiday program" appears in the default display. 1. "Menu" Note 2. "Ventilation" During the holiday program, mechanical ventilation runs in basic mode (ventilation level 1). 3.
  • Page 39: Selecting The Minimum Set Supply Air Temperature For Ventilation With Out Heat Recovery

    Mechanical ventilation "Holiday program" energy saving function (cont.) 5. OK to confirm Selecting the set room temperature for ventilation without heat recovery Factory setting: 20 °C Tap the following on-screen buttons: As soon as the room temperature exceeds the selec- ted set value by more than 1 °C, ventilation continues 1.
  • Page 40: Setting Reduced Mode

    Mechanical ventilation Setting intensive mode (cont.) 2. "Ventilation" 4. ON 3. "Intensive mode" Setting reduced mode The reduced ventilation intensity remains active for 12 2. "Ventilation" hours. After this, operation continues with the ventila- tion level that is active in the operating program. 3.
  • Page 41: Locking The Controls

    Further adjustments Locking the controls You can lock the controls via the display in 2 steps: 3. "Disable operation" ■ All functions in the standard menu are operable. The emissions test mode can be enabled. 4. "Only default display operational" or "Lock All other functions are disabled.
  • Page 42: Naming Heating Circuits

    Further adjustments Naming heating circuits You can name all heating circuits individually. 3. "Rename heating circuits" Note 4. Select "Heating circuit 1", "Heating circuit 2" or The abbreviations 1, 2, 3 in the standard menu are "Heating circuit 3" and enter the required name, retained.
  • Page 43: Deactivating The Display Screen For Cleaning

    Further adjustments Permanently selecting the default display (cont.) 4. Required display Note If you tap , the selected display will appear. 5. OK/ to confirm Deactivating the display screen for cleaning If you wish to clean the display screen, you can deacti- 2.
  • Page 44: Scanning Information

    Calling up information Scanning information Subject to the components connected and the settings Note made, you can scan current temperatures and operat- If heating circuits have been named (see chapter ing conditions. "Naming heating circuits") the assigned name is dis- played.
  • Page 45: Calling Up The Contact Details For Your Heating Contractor

    Calling up information Scanning information (cont.) Calling up the contact details for your heating contractor Tap the following on-screen buttons: 3. "Service contact details" 1. "Menu" Note If no details have been entered, see page 42. 2. "Information" Resetting operating data (meters) You can reset the following data to zero: 2.
  • Page 46: Calling Up Help Messages

    Calling up information Scanning fault messages (cont.) 3. Make a note of the fault code and the cause of the Note fault. For example: 10: "Outside temperature If there are any service messages pending on your sensor". heating system at the time, "Faults" and "Service This enables the heating contractor to be better messages"...
  • Page 47: Emissions Test Mode

    Emissions test mode Emissions test mode Emissions test mode for testing flue gas with briefly Note raised boiler water temperature. The flue gas inspector can also activate emissions test Emissions test mode should only be activated by your mode if the controls have been locked by your heating flue gas inspector during the annual inspection.
  • Page 48: Rooms Are Too Cold

    What to do if... Rooms are too cold Cause Remedy The heating system is switched off. Switch ON the ON/OFF switch (see page 27). ■ Switch ON the mains isolator if installed (outside the ■ boiler room). Set the MCB in the power distribution board (main do- ■...
  • Page 49: Rooms Are Too Hot

    What to do if... Rooms are too hot Cause Remedy Control unit incorrectly adjusted. Check the settings and correct if required: ■ The remote control (if installed) is set incorrectly. Operating program (see page 15) ■ ■ Separate operating instructions Room temperature (see page 29) ■...
  • Page 50: Fault" Is Displayed

    What to do if... The DHW is too hot Cause Remedy The control unit is set incorrectly. Check and correct the DHW temperature if required (see page 35). The DHW is being heated by the solar thermal system. Check the settings at the solar control unit and correct them if required.
  • Page 51: Doors/Windows Are Difficult To Open

    What to do if... Doors/windows are difficult to open Cause Remedy In highly airtight buildings, e.g. a passive house: Notify your heating contractor. The air flow rates for supply and extract air in your ven- tilation unit are out of balance. Doors/windows bang when opened Cause Remedy...
  • Page 52: Cleaning

    Maintenance Cleaning The appliances can be cleaned with a commercially available domestic cleaning agent (non-scouring). Clean the surface of the programming unit with a microfibre cloth. Inspection and maintenance The inspection and maintenance of a heating system Regular maintenance ensures trouble-free, energy effi- is prescribed by the Energy Saving Ordinance [EnEV - cient, environmentally responsible and safe heating.
  • Page 53: Cleaning The Mechanical Ventilation System

    Maintenance Cleaning the mechanical ventilation system ■ The casing of the ventilation unit may be cleaned ■ We recommend that the ventilation unit and the duct- with a commercially available domestic cleaning work are serviced regularly (once per year) and agent (non-scouring).
  • Page 54 Maintenance Cleaning or replacing filters (cont.) Vitovent 300-W Opening the ventilation unit Fig. 34...
  • Page 55 Maintenance Cleaning or replacing filters (cont.) Clean the filters. Replace if necessary Note Prior to removing filters, note their installation position. If necessary, mark positions with a pen. Fig. 35 Extract air filter Outdoor air filter...
  • Page 56 Maintenance Cleaning or replacing filters (cont.) Vitovent 300-C Removing the filter boxes from the unit Fig. 36 Extract air filter box Outdoor air filter box...
  • Page 57 Maintenance Cleaning or replacing filters (cont.) Clean the filters. Replace if necessary Note If you use a fine filter: Before removing the filter from the filter box, make a note of which is the top and which is the bottom. If necessary, mark the position on the filter box with a pen.
  • Page 58: Damaged Cables / Lines

    If there is damage to the connecting cables or lines of the appliance or externally installed accessories, these must be replaced with special cables or lines. Only use Viessmann cables / lines as replacement. For this, notify your qualified contractor.
  • Page 59: Overview Of Extended Menu

    Appendix Overview of extended menu Menu / Heating circuit 1 Heating circuit 2 Heating Heating circuit 3 Test mode Ventilation Energy cockpit Set temperature, DHW Information Time program, DHW Time program, DHW circulation Settings Holiday program Operating program Service Time program, ventilation Filter change Select all Intensive mode...
  • Page 60 Appendix Data call-up options under "Information" (cont.) General Solar "Outside temperature" "Overview, solar energy" "Boiler temperature" "Collector temperature" "Common flow temperature" "Solar DHW" "Flue gas temperature" "Solar circuit pump" (hours run) "Burner" "Solar energy" "Burner hours run" "Solar circuit pump" "Central fault message"...
  • Page 61: Heating Terminology

    Appendix Heating terminology Setback mode (reduced heating mode) Heating mode See "Reduced heating mode". Standard heating mode Operating program For periods when you will be at home during the day, heat your rooms to the standard room temperature. You define the following with the operating program: Set the periods (time phases) using the time program ■...
  • Page 62 Appendix Heating terminology (cont.) Slope Outside temperature in °C Fig. 40 Example: Heating circuit pump For outside temperature 14 °C: − Underfloor heating system, slope 0.2 to 0.8 Circulation pump for circulating the heating water in Low temperature heating system, slope 0.8 to 1.6 the heating circuit Heating system with a boiler water temperature in Mixer...
  • Page 63: Mechanical Ventilation Terminology

    Appendix Heating terminology (cont.) Safety valve Cylinder loading pump Safety equipment that must be installed in the cold Circulation pump for heating the potable water inside water line by your heating contractor. The safety valve the DHW cylinder opens automatically to prevent excess pressure in the DHW cylinder.
  • Page 64: Information On Disposal

    CO concentration and the humidity level. For this, the "Normal" operating status must be active in the "Automatic ventilation" operating pro- gram. Information on disposal Disposal of packaging You heating contractor will dispose of the packaging of your Viessmann product.
  • Page 65: Final Decommissioning And Disposal Of The Heating System

    (Altstoff Recycling Austria AG, licence num- ber 5766). Final decommissioning and disposal of the heating system Viessmann products can be recycled. Components and fluids from your heating systems are not part of ordinary domestic waste. Please contact your heating contractor in connection with the correct disposal of your old system.
  • Page 66: Keyword Index

    Keyword index Keyword index DHW consumption............11 Actual temperature scanning........44 DHW heating Appliance start-up............27 – Comfort..............11 – Energy saving............11 – Factory setting............10 Boiler operating hours..........25 – Operating program..........15, 35 Brightness, setting............41 – Switching off............36 Bypass..............63, 64 –...
  • Page 67 Keyword index Keyword index (cont.) Filters, replacing Night temperature (reduced room temperature).. 10, 29 – Extract air valves.............53 No hot water...............49 – Ventilation unit............53 Notice of completion...........10 Frost protection monitoring......10, 27, 31 Further settings............42 ON/OFF switch............27 ON indicator............... 27 Glossary..............
  • Page 68 Keyword index Keyword index (cont.) Shutting down Time phases, setting..........16 – Heating system without frost protection monitoring 27 Time program Signal tone for display..........41 – Central heating............30 Slope................30 – Comfort..............11 Slope of heating curve..........61 – DHW circulation pump..........36 Solar circuit pump............
  • Page 72 Your contact Contact your local contractor if you have any questions about your system or wish to arrange maintenance or repair work. You can find local contractors on the internet at www.viessmann.de. Viessmann Werke GmbH & Co. KG Viessmann Limited...

This manual is also suitable for:

Vitosolar 300-fVitotronic 200 ho2bVitotronic 200 ho2c

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