Replacement Parts And Accessories - Hach HQ11d User Manual

Error/Warning Description
0 days remaining LDO or LBOD
message (For LDO sensor cap used for
and LBOD only) 365 days
There are 0 days
remaining in the life
of the LDO sensor
cap.
Meter set to
incorrect date and
time
Software not
updated to most
current version
Meter not configured Software error(s)
26 English
Solution
Replace the LDO or LBOD
®
sensor cap and iButton .
Replace the LDO sensor cap.
Calibration will be allowed.
However, the calibration icon
and question mark will appear on
the measurement screen even if
the calibration has passed.
1. Disconnect the probe from
the meter.
2. Remove the meter batteries.
3. Install the meter batteries
properly. Follow the polarity
makings.
4. Set correct date and time in
the meter.
5. Connect the probe and verify
that message has been
removed.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
If the meter starts up correctly,
back up the Data Log and
Method files.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Error/Warning Description
Meter will not power Batteries are not
on or powers on installed correctly
intermittently
Software not
updated to most
current version
Damaged meter
Unable to access Correct password
Full Access Options has not been
screen entered
Unable to access Software not
Full or Operator updated to most
Access Options current version
screen

Replacement parts and accessories

Note: Product and Article numbers may vary for some selling regions. Contact the
appropriate distributor or refer to the company website for contact information.
Replacement parts
Description
AC Power/USB Adapter Kit, 115 VAC
AC Power/USB Adapter Kit, 230 VAC
Batteries, Alkaline AA
Battery cover
Battery Contact, dual fixed
Solution
Examine battery orientation to
make sure the batteries follow
the polarity markings. Test again.
Clean the battery terminals, then
install new batteries.
Connect AC power adapter and
test again.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Contact Technical Support.
Contact Technical Support.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Item no.
5826300
5834100
1938004
9245500
5188400