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This guide is based on the Globalstar Sat-Fi2 and Sat-Fi2 Apps. Software changes may have
occurred after this printing.
Globalstar reserves the right to make changes in technical and product specifications without prior
notice.
Globalstar Inc.
300 Holiday Square Blvd.
Covington, LA 70433
Copyright
©
2018 Globalstar
®
Incorporated.
All rights reserved.
®
Globalstar
is a registered trademark of Globalstar Incorporated.
Sat-Fi2
is a registered trademark of Globalstar Incorporated.
©
Android
®
is a registered trademark of Google Incorporated.
iPhone
is a registered trademark of Apple Incorporated
®
All other trademarks and registered trademarks are properties of their respective owners.
Printed in the United States of America.
Globalstar Sat-Fi2 User Guide
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Table of Contents
Related Manuals for Globalstar Sat-Fi 2
Summary of Contents for Globalstar Sat-Fi 2
- Page 1 This guide is based on the Globalstar Sat-Fi2 and Sat-Fi2 Apps. Software changes may have occurred after this printing. Globalstar reserves the right to make changes in technical and product specifications without prior notice. Globalstar Inc. 300 Holiday Square Blvd.
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Page 2: Table Of Contents
PP DISPLAYS THE FOLLOWING INFORMATION EMAIL ..................................... 14 ................................31 ENERAL ......................... 31 IEWING THE ETTINGS CREEN ................................. 14 VERVIEW ..............................32 IRMWARE PDATE Inbox Screen ..............................14 Compose Message Screen ..........................14 DEVICE SETTINGS ............................... 33 Globalstar Sat-Fi2 User Guide... - Page 3 FCC C ........................... 54 OMPLIANCE TATEMENT FCC Part 15 Clause 15.21 ..........................54 GLOBALSTAR MY ACCOUNT ............................38 ISED RF Exposure Guidance Statement (in English and French): ..............54 ............................38 Radio & Television Interference ......................... 54 OGGING N TO CCOUNT ............................
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Page 4: Welcome
ELCOME No matter how far off the grid you go, Globalstar’s Sat-Fi2 satellite Wi-Fi hotspot keeps you connected to what matters. Sat-Fi2 fills the gap when your cellular or radio coverage is gone, keeping voice and data communication Activating the Sat-Fi2 channels open when you need it the most. -
Page 5: Registering A My Account Profile
1. In a web browser enter https://mysatfi.globalstar.com/ 2. Select Register 3. Enter e-mail address used when activating the device and Globalstar Account Number located on the activation email confirmation 4. Select Confirm 5. Select Language Preference 6. Create username, password and secret question information 7. -
Page 6: Getting Started
TARTED The following instructions are for iOS and Android users only. If you are not an iOS or Android user, please visit Globalstar.com/Sat-Fi 2Support for setup instructions. Step 2 Install the Sat-Fi2 App on a Smartphone Using an Internet or cellular connection, download and install the Sat-Fi2 App from the Google Play Sat-Fi2 Default Username &... -
Page 7: Configuring The Step 6 Test
11. Enter the default admin password: admin 12. Select VALIDATE For Android: A background battery usage message will be displayed, select OK. Then select NO when prompted to ignore battery optimizations 13. Creating an Owner Account is complete Globalstar Sat-Fi2 User Guide Page 4... -
Page 8: Best Practice
Ensure all users download and install the Sat-Fi2 App prior to leaving Internet/Cellular service Before making a voice call or sending a text message, ensure are displayed on the Status Bar of the Sat-Fi2 App, indicating that the Sat-Fi2 has a good satellite connection Globalstar Sat-Fi2 User Guide Page 5... -
Page 9: Sat-Fi2 Overview
4. Forward Reverse: The boot up LED pattern scrolls green from the power to the S.O.S. then all 3 blink green. 5. Solid ON: Stays ON continuously 6. Power Mode dimming: LED slowly dims / turns OFF & turns ON /s lowly brightens in slow smooth pace Globalstar Sat-Fi2 User Guide Page 6... -
Page 10: Sat -F I 2 App Home
NOTE: If credentials have already been entered before, the phone will auto-login and go straight to the reconnect screen. Here the user needs to select WI-FI SETTINGS, choose Curren the Sat-F2i's Wi-Fi, and then the app will automatically connect and go to the main app screen. Globalstar Sat-Fi2 User Guide Page 7... -
Page 11: Closing The Sat
Sat-Fi2 App. Perform the following steps to log out of the Sat-Fi2 App: Globalstar recommends closing the Sat-Fi2 App only if powering off the Sat-Fi2 device. Perform the following steps to close the Sat-Fi2 App: 1. -
Page 12: Voice Communications
Dials the smartphone’s contact list Displays the smartphone’s contact list Displays the number of voicemails and dials voicemails (Android only) Dials voicemail while pressing and holding down (Android and iPhone) Displays the dialing pad Displays the call history Globalstar Sat-Fi2 User Guide Page 9... -
Page 13: Receiving A Voice Call
With voicemail you can check your messages from your Sat-Fi2 connected smartphone at standard airtime rates. At the voice prompt, enter your Pass Code. Then follow the audible instructions. There is no connection fee from Globalstar to receive a message or check your messages from a landline/mobile phone (local carrier fees may apply). - Page 14 At the voice prompt, select your desired language. At the voice prompt, enter your Sat-Fi2 telephone number/MDN followed by # Example: 254-555-5555#. A voice prompt, enter your pass code. At the voice prompt, select 1 to listen to voicemail messages. Globalstar Sat-Fi2 User Guide Page 11...
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Page 15: Sms/Text Messaging
2. On Android, you will be asked if you want to delete the conversation 4. To reply, type the text message and select send when finished On iPhone, you will select “delete” 3. The selected message thread will be deleted 1. The selected message will be deleted Globalstar Sat-Fi2 User Guide Page 12... -
Page 16: Deleting Individual Messages
2. Select Yes when asked if you want to delete the message 3. The selected message will be deleted iOS: 1. Select and slide to the left and the word delete will appear 2. Select delete Globalstar Sat-Fi2 User Guide Page 13... -
Page 17: Email
Sat-Fi2 allows for the use of most personal and corporate email accounts including: Gmail Yahoo Exchange iCloud Outlook Hotmail Other IMAP and IMAPS Accounts Dispays the contact list on iPhone Inbox Screen View Email Screen Globalstar Sat-Fi2 User Guide Page 14... -
Page 18: C Onfiguring E Mail A Ccounts
– If not, repeat Step 5 through Step 12 13. Select 14. Select to save the Email account settings 15. The Email account will be configured and ready for use Globalstar Sat-Fi2 User Guide Page 15... -
Page 19: Email Accounts – Exchange
Email Accounts – Exchange Perform the following to configure personal email using the Sat-Fi 2 App: For iPhone: For Android: 1. Select Email icon 1. Select Email icon 2. Select the Plus icon at the bottom left corner 2. Select the Menu icon 3. -
Page 20: Email Accounts – Imap & Imaps
– If not, repeat Step 6 through Step 12 17. Select 18. Select to save the Email account settings 19. The Email account will be configured and ready for use Globalstar Sat-Fi2 User Guide Page 17... -
Page 21: Viewing Email
4. The selected message will be downloaded and ready to be viewed NOTE: If there are attachments to the e-mail, they can be downloaded individually or all at once by selecting the paper clip icon. Globalstar Sat-Fi2 User Guide Page 18... -
Page 22: A Ttaching Images To An E Mail
NOTE: To initiate S.O.S. while in hibernation mode, press and hold down the S.O.S. button for 3 seconds on the device. This will wake up the device and initiate S.O.S. once a connection has been established. Globalstar Sat-Fi2 User Guide... -
Page 23: S.o.s. / Geos
Once the Sat-Fi2’s GPS location is determined, Sat-Fi2 will send an S.O.S. notification with GPS location to GEOS every 5 minutes until the S.O.S. is cancelled or the Sat-Fi2 is powered off. Android iPhone Globalstar Sat-Fi2 User Guide Page 20... -
Page 24: Communicating With Geos Via Text
2. Select Send Message 3. Type in the message to send to GEOS 4. Select Send 5. A message will be displayed saying the Message was sent to Sat-Fi2 and GEOS will be notified. Globalstar Sat-Fi2 User Guide Page 21... -
Page 25: C Ancelling An S.o.s
Select the S.O.S. function from the main menu and slide from left to right to unlock The Sat-Fi2 will send a cancellation message to GEOS notifying them that the Sat-Fi2 has entered S.O.S. cancelation mode Globalstar Sat-Fi2 User Guide Page 22... -
Page 26: Sat-Browse
2. Select Sat-Browse 2. Select Sat-Browse 3. Select Login 3. Select Login 4. Enter you Globalstar My Account Username and Password 4. Enter you Globalstar My Account Username and Password 5. Enter Login 5. Enter Login 6. Enter search request 6. -
Page 27: Facebook & Twitter
Configuring the Sat-Fi2 App for Facebook and Twitter NOTE: Globalstar recommends configuring Facebook and/or Twitter accounts over an Internet/Cellular connection. Configuring Facebook and/or Twitter over the Sat-Fi2 will consume data. Perform the following steps to link the Sat-Fi2 App to Facebook and Twitter:... -
Page 28: Posting To Facebook And Twitter
10. The Facebook post will be sent 10. On Android, select NOTE: Multiple photo uploads are not supported at this time, they will have to be uploaded one by On iPhone, select Post 11. The Tweet will be sent one. Globalstar Sat-Fi2 User Guide Page 25... -
Page 29: Weather
Enable or Disable Animate Radar Sunrise and sunset times Change the Radar Radius Visibility distance Ozone level Atmospheric pressure Percentage of cloud cover Precipitation type Dew point temperature Globalstar Sat-Fi2 User Guide Page 26... -
Page 30: View Current Weather
5. Select Current Sat-Fi2 Location 6. Select Load Data when the app asks if you would like to load latest weather Data 7. Select the world icon (NOTE: Downloading weather radar will incur data usage) Globalstar Sat-Fi2 User Guide Page 27... -
Page 31: Queue
4. The queued message will be deleted Twitter Sender of the message Subject or brief summary Date/Time placed in Queue Adds a message to the Queue (Email, Facebook or Twitter) Globalstar Sat-Fi2 User Guide Page 28... -
Page 32: Add Message To The Queue
(NOTE: To download a file, select “View Downloads” from the Queue menu. Then tap the + at the top right and then enter a URL into the first bar and the name in the second bar. Then tap “Add to Queue” Globalstar Sat-Fi2 User Guide Page 29... -
Page 33: Sat -F I 2 App
Android notifications (i.e. Email, Social Media) Support Globalstar.com Website – Selecting Globalstar.com Website displays the Globalstar website using an Internet connection or using the Sat-Fi2 FindMeSpot.com Website - Selecting FindMeSpot.com Website displays the FindMeSpot website using an Internet connection or using the Sat-Fi2... -
Page 34: T He S Ettings Screen On The I P Hone A Pp Displays The Following Information
Viewing the App Settings Screen Sat-Fi2 Firmware Version Perform the following steps to view the Settings screen: Open Source Information Globalstar Website - Selecting Globalstar Website displays the Globalstar website using an Internet For Android: For iPhone: connection or using the Sat-Fi 1. -
Page 35: F Irmware U Pdate
(NOTE: When the user reconnects to the Sat-Fi2 via the app, there will be a notification telling the user that the firmware was downloaded successfully. If it was interrupted or did not download successfully, then the app will give a notification saying the firmware update was interrupted Globalstar Sat-Fi2 User Guide Page 32... -
Page 36: Viewing The Device Settings
4. The Admin Console screen will be displayed be displayed Admin Console Select to display the Users screen Select to display the Wi-Fi Configuration screen Select to display the Firewall screen Select to display the Device Info screen Globalstar Sat-Fi2 User Guide Page 33... -
Page 37: Users
Users The user section identifies all usernames that have been created on the Sat-Fi 2, including Owner and Guests accounts. It is editable Wi-Fi Configuration Wi-Fi Configuration – Settings Tab The Settings Tab identifies the Wi-Fi network name and password. -
Page 38: Firewall
Users are allowed to allow access to specific domains to pass through firewalls if so desired Firewall – Ports Tab Users are allowed to allow access to specific ports to pass through firewalls if so desired Globalstar Sat-Fi2 User Guide Page 35... -
Page 39: Firewall - Ip Tab
Satellite Call in Progress – Displays if a satellite call is in progress Data Connection Status – Displays the current status of the data connection Connected Users – Displays the number of current connected users to the Sat-Fi2 Globalstar Sat-Fi2 User Guide Page 36... -
Page 40: Hibernation Mode Configuration
5. In this section, the following options can be enabled or disabled: Hibernate Hibernate with background clients Hibernate with Queued Items Hibernate Timer – Select from 15, 30, 45 or 60 minutes 6. Select Save Globalstar Sat-Fi2 User Guide Page 37... -
Page 41: Globalstar My Account
LOBALSTAR CCOUNT The Globalstar My Account website is a quick and easy way to manage a Sat-Fi Account: View and update S.O.S. Emergency Contacts Configure Voice/Text Blocking Access User Guides and Sat-Fi2 Apps View instructions on how to perform a Factory Reset ... -
Page 42: Filtering Devices
The selected Globalstar device(s) will be displayed and all other devices will be hidden from view: Filtering Devices Filtering devices allows for a quick search and navigation to a Globalstar device. Perform the following steps to filter for a specific Globalstar device: Click on A Filter drop-down menu will be displayed. -
Page 43: View Device Details
View Details to the right of the Globalstar device to be viewed.. Select View/Edit, located to the right of the Globalstar device to be viewed.. The selected Globalstar devices’ screen will be displayed: A Detail section will appear directly below displaying the following: ... -
Page 44: My Account – My Device
The Sat-Fi2 My Devices screen displays key information and allows for the management of the Sat-Fi2. Device Type - Displays the Globalstar device type, i.e. Sat-Fi2 Renewal Date - Displays the date the Sat-Fi2 Service plan will automatically be renewed ICCID- Displays Integrated Circuit Card Identifier of the Sat-Fi2 SIM card –... -
Page 45: Name Tab
While S.O.S. is active, two way communications with GEOS International Emergency Response Coordination Center multiple Sat-Fi2’s or other Globalstar devices, giving a unique name to the device will make it easier to identify and (IERCC) is available directly from your Sat-Fi2 via the Sat-Fi2 App. -
Page 46: Voice/Text Blocker Tab
NOTE: If Blacklist Mode was selected, an add telephone numbers to the blacklist section will be displayed below the Save button. Repeat Step 1 through Step 3 for additional phone numbers to be blocked. Globalstar Sat-Fi2 User Guide Page 43... -
Page 47: Support Tab
Block next to the telephone number. The telephone number will remain unblocked until Block is selected. Repeat Step 1 through Step 2 for additional phone numbers to temporarily unblock a number from the blacklist. Globalstar Sat-Fi2 User Guide Page 44... -
Page 48: Factory Reset Tab
Customer Information – Select to update primary contact information Monitor Message Usage – Select to view the current billing cycle Sat-Fi2 message usage Billing History - Select to view billing history/invoices and basic customer information Globalstar Sat-Fi2 User Guide Page 45... -
Page 49: Username Settings
Perform the following: In the Username field, enter the new Username In the Password field, enter the password Select The My Devices screen will be displayed and updating/changing the username is complete. Globalstar Sat-Fi2 User Guide Page 46... -
Page 50: Credit Card Information
To ensure there are not interruptions to Sat-Fi2 service, it is important to keep credit card information up-to-date. The Customer Information page is used to update primary contact information, including information provided to emergency services (GEOS). Globalstar Sat-Fi2 User Guide Page 47... -
Page 51: Monitor Message Usage
CHARGE - Displays the amount of the additional charge (overages) Example: $0.40 is the current total of additional charges NEXT BILLING DATE – Displays the date of the next billing cycle begins Globalstar Sat-Fi2 User Guide Page 48... -
Page 52: Call
Voice calls within Home Zone will be billed first minute then 30 second increments 1KB) Roaming and Long Distance Calls will be billed in 60 second increments CHARGE - Displays the amount of the additional charge (overages) Globalstar Sat-Fi2 User Guide Page 49... -
Page 53: Billing History
UNIT TYPE – Displays if the unit type that was charged TEXT UNITS USED - Displays the amount of units used CHARGE COST - Displays the amount of the additional charge Globalstar Sat-Fi2 User Guide Page 50... - Page 54 -328 ft to 21,320 ft (-100 m to 6,500 m) Transmit (TX) 1610 – 1626 MHz Globalstar Antenna Operating Frequency Receive (RX) 2483.5 – 2500 MHz 2400 – 2500 MHz Wi-Fi Operating Frequency Input Power 10-48 VDC Globalstar Sat-Fi2 User Guide Page 53...
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Page 55: Fcc Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This This device complies with the requirements for Radio Astronomy Site avoidance as specified by the Globalstar device may not cause harmful interference, and (2) This device must accept any interference received, including National Science Foundation agreement of 2001. -
Page 56: Déclaration De Conformité Avec La Fcc
(1) Ce dispositif ne doit pas causer d'interférences nuisibles, et (2) Cet appareil doit accepter toute Foundation Nationale de Science Globalstar de 2001. Il est compatible avec CFR25.213 interférence reçue, y compris les interférences pouvant entraîner un fonctionnement indésirable. Cet équipement a été... -
Page 57: Sat-Fi2 General Warnings
Warning – Pacemakers: Some digital wireless devices may interfere with some hearing aids. In order to prevent such interference, you may want to consult the manufacturer of your hearing aid. Globalstar Sat-Fi2 User Guide Page 57...