Related Manuals for Globalstar Sat-Fi 2
Summary of Contents for Globalstar Sat-Fi 2
- Page 1 REGISTRATION & SAT-FI2 APP SETUP ESTABLISHING A SATELLITE CONNECTION SAT-BROWSE EMAIL SETUP TROUBLESHOOTING OPTIONAL POTS PHONE...
- Page 2 REGISTRATION & SAT-FI2 APP SETUP REGISTERING AT MY ACCOUNT The customer will receive a Welcome to Globalstar email from message-noreply@globalstar.com. Open the email and click Register Now Follow all on-screen instructions to register the account. SAT-FI2 APP SETUP On a smart device, download the Sat-Fi2 App from either the Apple App Store or Google Play Store using an LTE or standard Wi-Fi connection.
- Page 3 ESTABLISHING A SATELLITE CONNECTION (CONTINUED) STATUS BAR DISPLAY To be able to make a voice or data call, the following icons must be displayed on the Sat-Fi2 App status bar: • Gateway Icon • Satellite Signal Strength BEST PRACTICE FOR MAKING A SUCCESSFUL CALL The Sat-Fi2 RAS will work indoors, but the Sat-Fi2 RAS Antenna MUST be outside with an unobstructed 360°...
- Page 4 SAT-BROWSE WHAT IS SAT-BROWSE? Sat-Browse is a text-based optimized search engine. Sat-Browse compresses websites and removes advertisements, banners, and graphics, greatly reducing the amount of data usage by over 98%. SAT-BROWSE LIMITATIONS Sat-Browse will not work with and is not intended for: •...
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Page 5: E-Mail Setup
For more information on email/app-specific password and 2-Step Verification, please visit your provider’s support page or follow the email client specific instructions in the Sat-Fi2 User Guide located at: Globalstar.com/Sat-Fi2RASSupport. NOTE: For Exchange configuration, please see your Microsoft Exchange Administrator for the Exchange Active Directory Domain. -
Page 6: Troubleshooting
TROUBLESHOOTING Sat-Fi2 Pole-Mounted Helix Satellite Antenna POWER BUTTON or Magnetic Mount Helix Antenna 12VDC Pole Mount GPS Antenna or Magnetic Mount GPS Antenna WiFi Marine Mast (Not included) CANNOT ACQUIRE A SATELLITE SIGNAL Perform the following if the Sat-Fi2 RAS cannot acquire a Satellite Signal after 10 minutes (No Gateway icon or Satellite Signal Strength bars Check the Sat-Fi2 RAS antenna cable connections. - Page 7 OPTIONAL POTS PHONE Sat-Fi2 RAS 5-Port Switch POTS Phone Cisco VoIP Router CALLING USING THE POTS PHONE Ensure that both the Sat-Fi2 RAS Power LED and Satellite LED are blinking green. Lift the Handset of the POTS Phone and check for a dial tone. Dial any US or Canadian cellular, land line using normal 10-digit dialing.