1. Manuals
  2. Brands
  3. Globalstar Manuals
  4. Wireless Router
  5. Sat-Fi2
  6. User manual

Globalstar Sat-Fi2 User Manual

Remote antenna station
Hide thumbs Also See for Sat-Fi2:
Table of Contents

Advertisement

Quick Links

Download this manual
USER GUIDE

Advertisement

Table of Contents
loading

Related Manuals for Globalstar Sat-Fi2

Summary of Contents for Globalstar Sat-Fi2

  • Page 1 USER GUIDE...
  • Page 2 This guide is based on the Globalstar Sat-Fi2 Remote Antenna Station and Sat-Fi2 Apps. Software changes may have occurred after this printing. Globalstar reserves the right to make changes in technical and product specifications without prior notice. Globalstar Inc. 1351 Holiday Square Blvd.

  • Page 3: Table Of Contents

    VoIP and POTS Phone Installation .........................6 STEP 2 – INSTALL THE SAT-FI2 APP ON A SMARTPHONE ..................8 STEP 3 – POWER ON THE SAT-FI2 RAS AND OPEN THE SAT-FI2 APP ..............8 STEP 4 – SAT-FI2 APP ADVANCED SETUP CONFIGURATION .................8 Sat-Fi2 App Quick Start ..........................9...
  • Page 4 SAT-BROWSE .......................... 43 OVERVIEW ...............................43 WEB BROWSING ..............................43 SOCIAL MEDIA & EXTERNAL APPLICATIONS ................44 TWITTER ................................44 Configuring the Sat-Fi2 App for Twitter ......................44 Posting to Twitter ............................45 WHATSAPP ..............................46 Enabling WhatsApp Support ........................46 WEATHER ..........................48 CURRENT WEATHER SCREEN ...........................48 FORECAST WEATHER SCREEN ..........................49...
  • Page 5 MY DEVICES MAIN SCREEN ..........................70 Filtering Devices ............................70 View Device Details ............................72 View/Edit ..............................73 MY ACCOUNT – MY DEVICES ..........................74 Sat-Fi2 RAS My Devices Overview ........................74 Name Tab ..............................75 S.O.S. Tab ..............................76 Voice/Text Blocker Tab ..........................77 Support Tab ...............................80 Factory Reset Tab ............................81 MY ACCOUNT –...
  • Page 6 SAT-FI2 REMOTE ANTENNA STATION SPECIFICATIONS ............94 SAT-FI2 AND SAT-FI2 REMOTE ANTENNA STATION CERTIFICATIONS ........95 FCC COMPLIANCE STATEMENT .........................95 FCC Part 15 Clause 15.21 ..........................95 ISED RF Exposure Guidance Statement ......................95 Radio & Television Interference........................95 INDUSTRY CANADA CERTIFICATION ........................95 RADIO ASTRONOMY SITE ..........................96...

  • Page 7: Welcome

    Wi-Fi enabled devices and stay connected over the newest and most modern mobile satellite network with data speeds up to 72 kbps! Up to 8 different users can connect to a single Sat-Fi2 RAS for web browsing, email, 2-way texting, voice calls, data, weather updates and much more. Sat-Fi2 RAS is the last device you’ll ever need to stay in touch with family, friends, business contacts and emergency services.

  • Page 8: Activating The Sat-Fi2 Remote Antenna Station (Ras)

    Activating the Sat-Fi2 Remote Antenna Station (RAS) In order to begin using the Sat-Fi2 RAS, please ensure you have an active subscription. Please check to see if you have received a Globalstar Activation Submission email from message-noreply@globalstar.com. This email will have the Account Number (i.e.

  • Page 9: Registering A My Account Profile

    Perform the following steps for new user registration. 1. In a web browser enter https://mysatfi.globalstar.com/ 2. Select Register 3. Enter e-mail address used when activating the device and Globalstar Account Number located on the activation email confirmation 4. Select Confirm 5. Select Language Preference 6.

  • Page 10: Getting Started

    ○ Password: admin GPS Antenna Step 1 – Install the Sat-Fi2 RAS VEHICLE INSTALLATION 1. Mount the Helix Antenna on top of the vehicle. 2. Mount the GPS antenna on top of the vehicle. (The GPS Antenna must be at least 3 feet from the Helix Coaxial Antenna Cable Antenna.)

  • Page 11: Marine Installation

    6. Mount the GPS antenna on top of the vessel. (The GPS Antenna must be at least 3 feet from the Helix GPS Antenna Cable Antenna.) 7. Connect the Coaxial Antenna Cable to the RX and TX ports on the Sat-Fi2 RAS. Power Satellite S.O.S. Sat-Fi2 RAS 8.

  • Page 12: Voip And Pots Phone Installation

    NOTE: The following steps must be completed in the proper order. DO NOT power on any device until instructed to do so in the steps below. Install the Sat-Fi2 Remote Antenna Station (RAS) in Connect the other end of the RJ11 Cable to the POTS accordance with the Sat-Fi2 Remote Antenna Station Phone.
  • Page 13 • Check if the Power LED and Satellite LED are blinking Green. • If the Satellite LED is blinking Red, the Sat-Fi2 RAS is waiting to connect. The Sat-Fi2 RAS will connect automatically. On the 5-Port Switch perform the following: •...

  • Page 14: Step 2 - Install The Sat-Fi2 App On A Smartphone

    Step 2 – Install the Sat-Fi2 App on a Smartphone 1. Using an Internet or cellular connection, download and install the Sat-Fi2 App from the Google Play Store or the Apple Store. Step 3 – Power on the Sat-Fi2 RAS and Open the Sat-Fi2 App 1.

  • Page 15: Sat-Fi2 App Quick Start

    NOTE: To make a user profile an Admin, see Step 5. SAT-FI2 APP QUICK START Quick Start allows immediate access as a guest user to main features of the Sat-Fi2 RAS. Perform the following steps to create access for guest accounts: 1.

  • Page 16: Step 5 - How To Make A User An Admin

    Step 5 – How to make a user an Admin To update the firmware on your Sat-Fi2 RAS, it is necessary to give admin privileges to a user. Perform the following steps to make a Sat-Fi2 RAS user an admin: 1.
  • Page 17 7. The Account Info will appear. Select Admin User 8. Select Save 9. You can verify a user has been made an admin by looking at the checkmark next to the username. Sat-Fi2 Desktop App User Guide Page 11...

  • Page 18: Step 6 - Test Sat-Fi2 Ras Installation And Connection

    Step 6 – Test Sat-Fi2 RAS Installation and Connection Perform the following to make a satellite call, send a text message, receive a call or browse and confirm the Sat-Fi2 RAS system is configured and operational: 1. With the Sat-Fi2 RAS fully installed and powered in your vehicle, move the vehicle to an area where the Magnetic Mount Helix antenna has a 360°...

  • Page 19: Best Practice Uses

    Ensure all users download and install the Sat-Fi2 App and check for firmware updates prior to leaving Internet/ Cellular service • Power on the Sat-Fi2 RAS prior to use – The Sat-Fi2 RAS can take up to 5 minutes to boot up and acquire a GPS fix •...

  • Page 20: Sat-Fi2 Ras Overview

    Power Switch - Turns device on/off 12 VDC Input - Use with 12 V charger to power the device • • Ethernet Port - Use for direct data connections (Sat-Fi2 desktop app required - coming soon) Wi-Fi Antenna - Broadcast Wi-Fi connection • •...

  • Page 21: Sat-Fi2 Ras Leds

    Sat-Fi2 RAS LEDs LED STATUS POWER LED SATELLITE LED S.O.S. LED POWERING ON All LEDs blink Green in forward/reverse direction until the Sat-Fi2 RAS powers on CONNECTED Normal Blinking Green Normal Blinking Green TO SATELLITE NOT CONNECTED Green Normal Blinking...

  • Page 22: Logging Into The Sat-Fi2 App

    NOTE: If credentials have already been entered before, the phone will auto-login and go straight to the reconnect screen. Here the user needs to select WI-FI SETTINGS, choose the Sat-Fi2 RAS' Wi-Fi, and then the app will automatically connect and go to the main app screen.

  • Page 23: Sat-Fi2 App Home Screen

    Emergency – Initiate an S.O.S. with direct 2-way voice and text communications with GEOS Emergency • Response Coordination Center Queue – View a list of messages in the queue that are waiting to be sent • Sat-Fi2 Desktop App User Guide Page 17...

  • Page 24: Logging Out Of The Sat-Fi2 App

    Logging Out of the Sat-Fi2 App NOTE: If logged out of the Sat-Fi2 App, the smartphone will not receive any Sat-Fi2 RAS voice calls, emails and texts until logged back into the Sat-Fi2 App. Perform the following steps to log out of the Sat-Fi2 App: 1.

  • Page 25: Closing The Sat-Fi2 App

    Closing the Sat-Fi2 App NOTE: To receive voice calls and texts, the Sat-Fi2 App needs to remain running in the background. If the Sat-Fi2 App is closed, the smartphone will not receive any Sat-Fi2 RAS voice calls, emails and texts until logged back into the Sat-Fi2 App.

  • Page 26: Voice Communications

    Displays the number of voicemails and dials voicemails (Android only) Toggles the speaker phone on/off Dials voicemail while pressing and holding down Transfers the call to another phone (Android and iPhone) Displays the dialing pad Displays the call history Sat-Fi2 Desktop App User Guide Page 20...

  • Page 27: Making A Voice Call

    Making a Voice Call Perform the following steps to make a voice call on the Sat-Fi2 RAS. 1. Open the Sat-Fi2 app and log in as Admin or Guest 2. Select the 3. Verify and the are displayed indicating the Sat-Fi2 RAS has a good satellite connection 4.

  • Page 28: Receiving A Voice Call

    With voicemail you can check your messages from your Sat-Fi2 RAS connected smartphone at standard airtime rates. There is no connection fee from Globalstar to receive a message or check your messages from a landline/ mobile phone (local carrier fees may apply).

  • Page 29: Voicemail Using A Landline/Mobile Phone

    Accessing Voicemail using the Sat-Fi2 RAS Perform the following steps to setup and configure voicemail using a Sat-Fi2 RAS connection: 1. On the main screen, select phone icon. 2. The telephone keypad on the Android version will display the voicemail icon which can be selected to access voicemail.
  • Page 30 • Africa +353-1-290-9505 2. At the voice prompt, select your desired language. 3. At the voice prompt, enter your Sat-Fi2 RAS telephone number/MDN followed by # Example: 254-555-5555#. 4. A voice prompt, enter your pass code. 5. At the voice prompt, select 1 to listen to voicemail messages.

  • Page 31: Sms/Text Messaging

    5. The text message will be sent and displayed as a message thread Receiving and Reply to an SMS/Text Message Perform the following steps to receive and reply to an SMS/Text message using the Sat-Fi2 RAS: 1. When an incoming text message arrives, the following will be displayed: •...

  • Page 32: Sending Sms/Text Messages To Multiple Contacts

    *On Android, it will show a disclaimer asking you if you are sure you want to send the message to multiple contacts. Select OK to proceed. 5. The message will be sent and the Sat-Fi2 App will create two separate message threads for each contact. Deleting Message Threads Perform the following steps to delete a message thread: 1.

  • Page 33: Deleting Individual Messages

    2. Select Yes when asked if you want to delete the message 3. The selected message will be deleted iOS: 1. Select and slide to the left and the word delete will appear 2. Select delete Sat-Fi2 Desktop App User Guide Page 27...

  • Page 34: Email

    EMAIL Overview Sat-Fi2 allows for the use of most personal and corporate email accounts including: • Gmail • Yahoo • Exchange • iCloud • Outlook • Hotmail • • Other IMAP and IMAPS Accounts NOTE: Some e-mail providers require an app specific password and/or 2-Step Verification for e-mail configuration.

  • Page 35: Compose Message Screen

    Displays the contact list Displays the contact list on iPhone VIEW EMAIL SCREEN Deletes the email Displays the email settings menu Replies to the email Replies to all recipients in the email Forwards the email Sat-Fi2 Desktop App User Guide Page 29...

  • Page 36: Configuring Email Accounts

    3. Select Account Settings 4. Select the plus icon 5. Enter the Account Name to be displayed within the Sat-Fi2 App 6. Enter the Email address to be used with Sat-Fi2 RAS 7. Select the Email type to be used with Sat-Fi2 RAS 8.
  • Page 37 1. Select Email icon 2. Select the Plus icon at the bottom left corner 3. Enter the Account Description to be displayed within the Sat-Fi2 App 4. Enter the Email address to be used with Sat-Fi2 RAS 5. Enter the Username associated with the Email address 6.

  • Page 38: Email Accounts - Exchange

    3. Select Account Settings 4. Select the plus icon 5. Enter the Account Name to be displayed within the Sat-Fi2 App 6. Enter the Email address to be used with Sat-Fi2 RAS 7. Select the Email type to be used with Sat-Fi2 RAS 8.
  • Page 39 1. Select Email icon 2. Select the Plus icon at the bottom left corner 3. Enter the Account Description to be displayed within the Sat-Fi2 App 4. Enter the Email address to be used with Sat-Fi2 RAS 5. Enter the Username associated with the Email address 6.

  • Page 40: Email Accounts - Imap & Imaps

    3. Select Account Settings 4. Select the plus icon 5. Enter the Account Name to be displayed within the Sat-Fi2 App 6. Enter the Email address to be used with Sat-Fi2 RAS 7. Select the Email type to be used with Sat-Fi2 RAS 8.
  • Page 41 1. Select Email icon 2. Select the Plus icon at the bottom left corner 3. Enter the Account Description to be displayed within the Sat-Fi2 App 4. Enter the Email address to be used with Sat-Fi2 RAS 5. Enter the Username associated with the Email address 6.

  • Page 42: Viewing Email

    1. Select the email to be viewed 2. Select Download Email 3. The Sat-Fi2 RAS will fetch the selected message 4. The selected message will be downloaded and ready to be viewed NOTE: If there are attachments to the e-mail, they can be downloaded individually or all at once by selecting the paper clip icon.

  • Page 43: Composing And Sending Email

    6. The email will be sent and a Email message sent message will be displayed NOTE: If the Sat-Fi2 RAS does not have a satellite connection, the email message will be placed in the message Queue and sent when the Sat-Fi2 RAS reconnects to the satellite.

  • Page 44: Attaching Images To An Email

    2. Tap on Select a Photo. The photos can be selected from the camera or from the phone’s Photo Library 3. If needed, adjust the size. Select resize & Compress 4. Image will be attached to the email Sat-Fi2 Desktop App User Guide Page 38...

  • Page 45: S.o.s./Geos

    Once S.O.S. is initiated, the Sat-Fi2 RAS will continuously send GEOS your GPS position every 5 minutes until the S.O.S. is canceled or the device is powered off. While S.O.S. is active, the Sat-Fi2 RAS external antenna should have a clear view of the sky with no obstructions in order to maintain network connectivity.

  • Page 46: Initiating An S.o.s

    Initiating an S.O.S. 1. From the Sat-Fi2 App Home screen, select S.O.S., slide the globe to the right and follow the on-screen instructions. For best results, while S.O.S. is active, the Sat-Fi2 RAS Magnetic Mount Helix Antenna should have a clear view of the sky with no obstructions in order to maintain network connectivity.

  • Page 47: Communicating With Geos Via Text

    2. Select Send Message 3. Type in the message to send to GEOS 4. Select Send 5. A message will be displayed saying the Message was sent to Sat-Fi2 RAS and GEOS will be notified. Sat-Fi2 Desktop App User Guide Page 41...

  • Page 48: Cancelling An S.o.s

    Cancelling an S.O.S.: IMPORTANT: THE SAT-FI2 RAS WILL REMAIN IN S.O.S. MODE UNTIL CANCELED BY THE USER. THE S.O.S. NOTIFICATION TO GEOS WILL NOT BE CANCELED IF THE DEVICE IS POWERED OFF OR IF THE SAT-FI2 APP IS TURNED OFF.

  • Page 49: Sat-Browse

    5. The search results will be displayed – Select the orange search result to view (NOTE: Selecting [Standard Version] will download a non-optimized web page, resulting in large data consumption and possible overage costs.) 6. The optimized web page will be displayed Sat-Fi2 Desktop App User Guide Page 43...

  • Page 50: Social Media & External Applications

    1. On the Sat-Fi2 app, Select Social 2. Select Twitter 3. Enter Twitter username 4. Enter Twitter password 5. Select Sign In 6. The Sat-Fi2 Twitter screen will be displayed – Configuring the Sat-Fi2 RAS for Twitter is complete Sat-Fi2 Desktop App User Guide Page 44...

  • Page 51: Posting To Twitter

    POSTING TO TWITTER Perform the following steps to post to Twitter using the Sat-Fi2 App: TWITTER: 1. Select Social 2. Select Twitter 3. Enter Tweet 4. On Android, select On iPhone, select Post 5. The Tweet will be sent TO POST A PICTURE: 1.

  • Page 52: Whatsapp

    WhatsApp ENABLING WHATSAPP SUPPORT Perform the following steps to enable WhatsApp 1. Connect your iPhone or Android phone to the Sat-Fi2 RAS Wi-Fi 2. Open a web browser 3. In the address bar enter: 192.168.0.1 4. A Globalstar Sat-Fi2 login screen will be displayed In the Username field, enter the Admin Username (Default is admin) •...
  • Page 53 LIMITATIONS OF FEATURE: • Attachments such as video, photos and documents: User can send from Sat-Fi2 RAS but cannot receive. Be aware that large attachments may be very slow to transfer and will incur data charges according to your subscription.

  • Page 54: Weather

    WEATHER Current Weather Screen The Weather screen displays the following information: • Weather radar (not active by default) • Sat-Fi2 RAS’ current GPS location • Current weather condition • Current temperature • High and low temperature for the day •...

  • Page 55: Forecast Weather Screen

    Perform the following steps to view the weather for the current location: 1. Select Weather 2. Select Current Sat-Fi2 RAS location 3. A message will come on asking if you want to load data, select Yes or Load Data 4. The current weather location weather will be displayed...

  • Page 56: Queue

    QUEUE Queue Screen The Queue screen displays messages residing in the Sat-Fi2 RAS Queue waiting to be sent. All Queued messages are prioritized first by size and then time submitted. Queued message priority cannot be edited, but individual Queued messages can be deleted.

  • Page 57: Delete A Message From The Queue

    1. Select the queued message to be deleted 2. Select and hold the queued message that needs to be deleted 3. When asked to select an action, select Delete 4. The queued message will be deleted Sat-Fi2 Desktop App User Guide Page 51...

  • Page 58: Add Messages To The Queue

    NOTE: To download a file, select “View Downloads” from the Queue menu. Then tap the + at the top right and then enter a URL into the first bar and the name in the second bar. Then tap “Add to Queue” Sat-Fi2 Desktop App User Guide Page 52...

  • Page 59: App Settings

    Sat-Fi2 RAS ○ Upload firmware logs – Selecting the checkbox toggles on/off the ability for the Sat-Fi2 App to automatically report bugs logs and notify the user that the logs are being sent Sat-Fi2 Desktop App User Guide...
  • Page 60 • About ○ App version – Display the current Sat-Fi2 App version number on the smartphone ○ Firmware version – Displays the current firmware module version residing on the Sat-Fi2 RAS device ○ MDN – Displays the Sat-Fi2 RAS' mobile device number ○...
  • Page 61 (i.e. Email, Social Media) • Browser Configuration ○ Clear Browser Data ○ Allow browser while not connected to Sat-Fi2 RAS • Weather Configuration ○ Weather Units - Select from SI, United States, Canada or United Kingdom Sat-Fi2 Desktop App User Guide...

  • Page 62: Viewing The App Settings Screen

    Sat-Fi2 RAS Firmware Version ○ Sat-Fi2 RAS MDN ○ Open Source Information ○ Globalstar Website - Selecting Globalstar Website displays the Globalstar website using an Internet connection or using the Sat-Fi2 RAS • Device Configuration ○ Launch Setup Wizard ○...

  • Page 63: Firmware Update

    Start Update will begin the firmware update. If Update Later is selected, then the option to reconnect to the Sat-Fi2 RAS Wi-Fi will be available, then a green bar will be displayed. Select it at any time and continue to Step 7.
  • Page 64 10. Updating Sat-Fi2 RAS firmware update NOTE: When the user reconnects to the Sat-Fi2 RAS via the app, there will be a notification telling the user that the firmware was downloaded successfully. If it was interrupted or did not download successfully,...

  • Page 65: Device Settings

    DEVICE SETTINGS Viewing the Device Settings The Device Settings screen can only be accessed while logged in as the Sat-Fi2 RAS Admin. Perform the following steps to access the Device Settings screen: For Android: 1. Select the Menu button and select Device Settings 2.

  • Page 66: Users

    Users • The user section identifies all usernames that have been created on the Sat-Fi2 RAS, including Admin and Guests accounts • From this menu, guest permissions can be changed to prevent them from having access to voice, SMS, web Browsing, email •...

  • Page 67: Wi-Fi Configuration

    WI-FI CONFIGURATION – CLIENTS TAB • Users can see all the connected devices as well as their IP addresses • If no users are connected to the Sat-Fi2 RAS, their usernames will not be displayed Sat-Fi2 Desktop App User Guide Page 61...

  • Page 68: Firewall

    Users are allowed to allow access to specific domains to pass through firewalls if so desired FIREWALL – IP TAB • Users are allowed to allow access to specific IP addresses through firewalls if so desired Sat-Fi2 Desktop App User Guide Page 62...

  • Page 69: Firewall - Port Tab

    Users are allowed to grant access to specific Ports to pass through firewalls if so desired FIREWALL – APPS TAB • Users are allowed to grant access to third party apps such as WhatsApp. Sat-Fi2 Desktop App User Guide Page 63...

  • Page 70: Device Configuration

    • Data Connection Status – Displays the current status of the data connection • Connected Users – Displays the number of current connected users to the Sat-Fi2 RAS • • Queue Status – Displays the number of items in the queue •...

  • Page 71: Configuration

    CONFIGURATION To make these changes, the user must be logged in as the admin. Power • Users may reboot or power off the Sat-Fi2 RAS from this menu Sat-Fi2 Desktop App User Guide Page 65...

  • Page 72: System Update

    SYSTEM UPDATE Sat-Fi2 RAS firmware updates can be performed via the Sat-Fi2 App or using the Sat-Fi2 Web Console. The below instructions detail the process for updating the Sat-Fi2 RAS using the Sat-Fi2 Web Console. Step 1 – Download Sat-Fi2 RAS Firmware Update 1.
  • Page 73 5. After the firmware is uploaded the Update process will begin. The update could take up to 15+ minutes. 6. When the firmware update is complete the Sat-Fi2 RAS will reboot and you will be disconnected from the Sat-Fi2 RAS Wi-Fi network. The Firmware Update is complete.

  • Page 74: Factory Reset

    FACTORY RESET Factory Reset will restore the Sat-Fi2 RAS to its original system setting by erasing all the information stored on the device. Sat-Fi2 Desktop App User Guide Page 68...

  • Page 75: Globalstar My Account

    GLOBALSTAR MY ACCOUNT The Globalstar My Account website is a quick and easy way to manage a Sat-Fi2 RAS Account: • View the S.O.S. Emergency Contacts • Configure Voice/Text Blocking • Access User Guides and Sat-Fi2 Apps • View instructions on how to perform a Factory Reset •...

  • Page 76: My Devices Main Screen

    The My Device Main screen displays all of the Globalstar satellite devices registered within My Account, allowing for the navigation to individual Globalstar devices for management. FILTERING DEVICES Filtering devices allows for a quick search and navigation to a Globalstar device. Perform the following steps to filter for a specific Globalstar device: 1. Click on...
  • Page 77 2. A Filter drop-down menu will be displayed. Select the Globalstar device(s) to View. 3. The selected Globalstar device(s) will be displayed and all other devices will be hidden from view: Sat-Fi2 Desktop App User Guide Page 71...

  • Page 78: View Device Details

    • Plan – Displays the plan name associated with the current Globalstar device • ICCID – Displays Integrated Circuit Card Identifier of the Sat-Fi2 RAS SIM card – This number is used for identifying and registering the Sat-Fi2 RAS •...

  • Page 79: View/Edit

    VIEW/EDIT Perform the following steps to view and manage the Globalstar device: 1. Select View/Edit, located to the right of the Globalstar device to be viewed. 2. The selected Globalstar devices’ screen will be displayed: Sat-Fi2 Desktop App User Guide...

  • Page 80: My Account - My Devices

    My Account – My Devices SAT-FI2 RAS MY DEVICES OVERVIEW The Sat-Fi2 RAS My Devices screen displays key information and allows for the management of the Sat-Fi2 RAS. Device Type – Displays the Globalstar device type, i.e. • Sat-Fi2 RAS •...

  • Page 81: Name Tab

    NAME TAB Give a unique name to the Sat-Fi2 RAS. The Sat-Fi2 RAS name will automatically default to the MDN. For accounts with multiple Sat-Fi2 RAS’ or other Globalstar devices, giving a unique name to the device will make it easier to identify and select the Sat-Fi2 RAS.

  • Page 82: S.o.s. Tab

    While S.O.S. is active, two way communications with GEOS International Emergency Response Coordination Center (IERCC) is available directly from your Sat-Fi2 RAS via the Sat-Fi2 App. The S.O.S. Tab displays Primary and Secondary Emergency Contact names and telephone numbers that GEOS contacts when an S.O.S.

  • Page 83: Voice/Text Blocker Tab

    Block All – Block all numbers – No incoming calls allowed • Accept All – Accept all numbers • 2. Select NOTE: If Blacklist Mode was selected, an add telephone numbers to the blacklist section will be displayed below the Save button. Sat-Fi2 Desktop App User Guide Page 77...
  • Page 84 In the Phone Number field, enter the phone number to be blocked 3. Select 4. The name and phone number entered above will be displayed in the Blocked Numbers section. 5. Repeat Step 1 through Step 3 for additional phone numbers to be blocked. Sat-Fi2 Desktop App User Guide Page 78...
  • Page 85 The telephone number will remain unblocked until Block is selected. 3. Repeat Step 1 through Step 2 for additional phone numbers to temporarily unblock a number from the blacklist. Sat-Fi2 Desktop App User Guide Page 79...

  • Page 86: Support Tab

    SUPPORT TAB The Support Tab provides the ability to download the Sat-Fi2 App for the appropriate wireless device. Simply click on the appropriate link and download the Sat-Fi2 App. Sat-Fi2 Desktop App User Guide Page 80...

  • Page 87: Factory Reset Tab

    FACTORY RESET TAB The Factory Reset Tab provides instructions on how to perform a factor reset of the Sat-Fi2 RAS. Sat-Fi2 Desktop App User Guide Page 81...

  • Page 88: My Account - Settings & Billing

    ○ Customer Information – Select to update primary contact information ○ Monitor Message Usage – Select to view the current billing cycle Sat-Fi2 RAS message usage ○ Billing History – Select to view billing history/invoices and basic customer information Sat-Fi2 Desktop App User Guide...

  • Page 89: Username Settings

    • In the Username field, enter the new Username • In the Password field, enter the password • Select 6. The My Devices screen will be displayed and updating/changing the username is complete. Sat-Fi2 Desktop App User Guide Page 83...

  • Page 90: Password Settings

    In the Old Password field, enter the password to be changed • In the New Password field, enter the new password • In the Confirm Password field, re-enter the new password 3. Select 4. A Password Successfully Updated message will be displayed. Sat-Fi2 Desktop App User Guide Page 84...

  • Page 91: Credit Card Information

    CREDIT CARD INFORMATION To ensure there are not interruptions to Sat-Fi2 RAS service, it is important to keep credit card information up-to-date. Sat-Fi2 Desktop App User Guide Page 85...

  • Page 92: Customer Information

    CUSTOMER INFORMATION The Customer Information page is used to update primary contact information, including information provided to emergency services (GEOS). Sat-Fi2 Desktop App User Guide Page 86...

  • Page 93: Monitor Message Usage

    MONITOR MESSAGE USAGE Select individual Text, Voice, Data and Additional Charges links to view detailed report of Sat-Fi2 RAS usage. DEVICE NAME – Displays the My Account name of the Sat-Fi2 RAS device • TEXT USED – Displays the number of text messages used (sent and received) and the maximum number •...
  • Page 94 DESTINATION – Displays if the text was sent (OUTGOING) or received (INCOMING) • NUMBER – Displays the mobile number of where the text originated • CHARGE – Displays the amount of the additional charge (overages) Sat-Fi2 Desktop App User Guide Page 88...
  • Page 95 Voice calls within Home Zone will be billed first minute then 30 second increments ○ Roaming and Long Distance Calls will be billed in 60 second increments CHARGE – Displays the amount of the additional charge (Long Distance, Roaming, Overage) • Sat-Fi2 Desktop App User Guide Page 89...
  • Page 96 DATE – Displays the date and time that data was used • DATA USED – Displays if the amount of data used during that time period (minimum billing • increment is 1KB) • CHARGE – Displays the amount of the additional charge (overages) Sat-Fi2 Desktop App User Guide Page 90...
  • Page 97 UNIT TYPE – Displays if the unit type that was charged ○ ○ TEXT ○ • UNITS USED – Displays the amount of units used CHARGE COST – Displays the amount of the additional charge • Sat-Fi2 Desktop App User Guide Page 91...

  • Page 98: Billing History

    BILLING HISTORY View billing history and basic customer information. Sat-Fi2 Desktop App User Guide Page 92...

  • Page 99: Sat-Fi2 Specifications

    -328 ft to 21,320 ft (-100 m to 6,500 m) GLOBALSTAR ANTENNA Transmit (TX) 1610 – 1626 MHz OPERATING FREQUENCY Receive (RX) 2483.5 – 2500 MHz WI-FI OPERATING FREQUENCY 2400 – 2500 MHz INPUT POWER 10-48 VDC Sat-Fi2 Desktop App User Guide Page 93...

  • Page 100: Sat-Fi2 Remote Antenna Station Specifications

    3.22 in (81.79 mm) WIDTH 6.57 in (166.88 mm) LENGTH 7.8 in (198.12 mm) DUST/WATER RATING IP43 OPERATIONAL TEMPERATURE -4°F - 95°F (-20 ° C to 35°C) in direct sunlight WI-FI RANGE Up to 50 ft Sat-Fi2 Desktop App User Guide Page 94...

  • Page 101: Sat-Fi2 And Sat-Fi2 Remote Antenna Station Certifications

    SAT-FI2 AND SAT-FI2 REMOTE ANTENNA STATION CERTIFICATIONS FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 102: Radio Astronomy Site

    IC: 3989A-SATFI2 CAN ICES-3(B)/ NMB-3(B) Sat-Fi2 Remote Antenna Station: FCC ID: L2V-SF2RAS IC: 3989A-SF2RAS CAN ICES-3(B)/ NMB-3(B) Sat-Fi2 Remote Antenna Station Transmitter Frequencies Satellite: Transmit: 1610.73 – 1620.57 MHz Max Power Output: 1.47 Watt EIRP Wi-Fi: Transmit: 2412 MHz Max Power Output: 0.0331 Watt Conducted...

  • Page 103: Déclaration De Conformité Avec La Fcc

    Industrie Canada RSS standard exemptes de licence(s). Son fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne peut pas causer d’interférences et (2) cet appareil doit accepter toute interférence, y compris des interférences qui peuvent provoquer un fonctionnement indésirable du périphérique. Sat-Fi2 Desktop App User Guide Page 97...

  • Page 104: Site De Radio Astronomie

    IC: 3989A-SATFI2 CAN ICES-3(B)/ NMB-3(B) Sat-Fi2 Remote Antenna Station: FCC ID: L2V-SF2RAS IC: 3989A-SF2RAS CAN ICES-3(B)/ NMB-3(B) Fréquences de transmission du Sat-Fi2 Remote Antenna Station Satellite: Transmission: 1610,73 - 1620,57 MHz Puissance maximale d'émission: 1,47 watt PIRE Wifi: Transmission: 2412 MHz Puissance maximale d'émission: 0,0331 watt effectif...

  • Page 105: Sat-Fi2 General Warnings

    Warning – Internal Battery: The rechargeable battery inside the Sat-Fi2 is not designed to be replaced by the consumer. If replacement is needed, have an authorized service person replace the battery with one of the same size and type.

Table of Contents