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Globalstar Sat-Fi User Manual

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Sat-Fi App User Guide for Android v5

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  • Page 1 Sat-Fi App User Guide for Android v5...
  • Page 2 This guide is based on the production version of the Globalstar Sat-Fi and Sat-Fi Apps. Software changes may have occurred after this printing. Globalstar reserves the right to make changes in technical and product specifications without prior notice. Globalstar Inc.

  • Page 3: Table Of Contents

    4. CONNECTION SETTINGS ........................5 ...................... 5 ONNECTING TO THE OTSPOT 5. CONFIGURING THE SAT-FI APPS FOR USE WITH THE SAT-FI............6 6. MAKING A SAT-FI VOICE CALL......................12 7. RECEIVING A SAT-FI VOICE CALL ....................13 8. VOICEMAIL ............................14 ..............

  • Page 4: Welcome

    Simple to Use! Sat-Fi turns your smartphone or wireless device into a satellite phone 1. Download and install the Sat-Fi Apps to your smartphone or other wireless device. 2. Connect your device to the Sat-Fi via a Wi-Fi connection.

  • Page 5: Downloading & Installing The Sat-Fi Apps

    NSTALLING THE You will be able to make voice calls along with sending and receiving email and data via the Sat-Fi Apps. Both the Sat-Fi App and Sat-Fi Voice App can be found on the Google Play Store. The process to download and install the apps is described below.

  • Page 6: Activating The Sat-Fi Apps

    Sat-Fi Data Access Vouchers You must have a Sat-Fi Data Access Voucher Number to send/receive email & data via the Sat-Fi App. Your Sat-Fi Data Access Voucher Number is issued to you at the time of purchase from the dealer.
  • Page 7 Step 2 A Sat-Fi Product Registration Status Page will appear, displaying the following:  Your email address (example: jsmith@globalstarmail.com)  Your username (example: jsmith)  Your password (example: Gl0bal*) Additionally, you will receive an email (delivered to your contact email address) with this product registration information.

  • Page 8: Connection Settings

    ETTINGS Connecting to the Sat-Fi Hotspot Your smartphone or other wireless device must be registered and connected to the Sat-Fi hotspot to make telephone calls and send/receive email & data. Perform the following steps to connect your smartphone to the Sat-Fi hotspot: Step 1 Turn on the Sat-Fi unit.

  • Page 9: Configuring The Sat-Fi Apps For Use With The Sat-Fi

    ONFIGURING THE PPS FOR SE WITH THE The Sat-Fi Apps need to be configured before you can make phone calls and send/receive email & data over the Sat-Fi. Perform the following steps to configure the Sat-Fi Apps for use: Step 1 On your smartphone, open the Sat-Fi App.
  • Page 10 Step 6 Disconnect from the Sat-Fi Wi-Fi and connect to a home/cellular Internet connection. Step 7 On tehe Sat-Fi Main Menu screen, select Web. Step 8 A pop-up message will be displayed asking to install XWeb. Select Install. Step 9 The XWeb app in the Google Play Store will be displayed.
  • Page 11 Step 10 The Sat-Fi Main Menu screen will be displayed. Select Phone. Step 11 The Sat-Fi Voice App will be displayed along with an Allow Sat-Fi Voice to access your contacts pop-up. Select Allow. Step 12 An Allow Sat-Fi Voice to make and manage phone calls pop-up will be displayed.
  • Page 12 Step 13 An Allow Sat-Fi Voice to access photos, media, and files on your device pop-up will be displayed. Select Allow. Step 14 Select Step 15 Select Sat-Fi App User Guide for Android v5 Page 9...
  • Page 13 Do not repeat usernames. The numbers 1 through 8 are unique and should not be used simultaneously. Step 18 Select Password and the Password popup will be displayed. Enter 1 and select OK. (The number must match the Username number) Sat-Fi App User Guide for Android v5 Page 10...

  • Page 14: Configuring The Sat-Fi Apps For Use With The Sat-Fi

    Step 19 The Sat-Fi Apps are configured and you can now make calls and send email. Step 20 To exit out of the Settings screen, select Step 21 Configuring the Sat-Fi App for use with the Sat-Fi is complete. Sat-Fi App User Guide for Android v5...

  • Page 15: Making A Sat-Fi Voice Call

    6. M AKING A OICE Perform the following steps to make a Sat-Fi Voice call: Step 1 On your smartphone, turn on your Wi-Fi connection and connect to the Sat-Fi network. Default Password: satfi1234. Step 2 You should be connected to the Sat-Fi Wi-Fi network.

  • Page 16: Receiving A Sat-Fi Voice Call

    Step 4 Ensure that your smartphone displays Step 5 On the Sat-Fi unit, ensure the LED Status Indicator is solid blue, indicating the Sat-Fi is registered with the Globalstar Satellite network and is ready to send/receive voice calls. Step 6 When a phone call is received by the Sat-Fi, the Sat-Fi Voice App will open and the smartphone will begin to ring.

  • Page 17: Voicemail

    8. V OICEMAIL With voicemail you can check your messages from your Sat-Fi connected smartphone at standard airtime rates. There is no fee from Globalstar to receive a message or check your messages from a landline or mobile phone. ...

  • Page 18: Accessing Your Voicemail

    Step 7 At the voice prompt select 1 to listen to your voicemail messages. Voicemail from a Landline/Mobile Phone Voicemail Configuration Perform the following to setup and configure your Sat-Fi Voicemail: Step 1 On a landline/mobile phone, dial 1-877-426-0308. Step 2 At the voice prompt, select your desired language.

  • Page 19: Accessing Your Voicemail

    Accessing Your Voicemail Perform the following steps to access your Sat-Fi Voicemail: Step 1 On a landline/mobile phone, dial 1-877-426-0308. Step 2 At the voice prompt you will be asked to enter your phone number followed by #. Eenter the Sat-Fi MDN number (located on the back of the Sat-Fi unit).

  • Page 20: Sms/Text Messaging (Chat)

    9. SMS/T ESSAGING Chat is the SMS/Text Messaging service component of the Sat-Fi Voice App. SMS/Text Messages are limited to 160 characters. Sending an SMS/Text Message Perform the following steps to send an SMS/Text Message using the Sat-Fi Voice App:...
  • Page 21 Step 10 The LED Status Indicator will start blinking (a slow blink) indicating that your SMS/Text Message is being sent and an SMS/Text message bubble will be displayed on the App. Sat-Fi App User Guide for Android v5 Page 18...

  • Page 22: Receiving An Sms/Text Message

    Step 4 Ensure that your smartphone displays Step 5 On the Sat-Fi unit, ensure the LED Status Indicator is solid blue, indicating the Sat-Fi is registered with the Globalstar Satellite network and is ready to send/receive SMS/Text messages. Step 6 When receiving an SMS/Text Message the following will be displayed on the Sat-Fi Voice App:.
  • Page 23 Step 8 The SMS/Text Message will be displayed for you to read. If you wish to reply, simply enter your message in the Text field and select Sat-Fi App User Guide for Android v5 Page 20...

  • Page 24: Composing & Sending Email

    To maximize the benefits of Sat-Fi, you will create email and read email offline. You can create and send one email at a time or create multiple emails and send them all at once. Your Sat-Fi App must be registered and activated to send/receive email.
  • Page 25 Step 8 The Mail screen will be displayed with the number of outgoing messages displayed next to . Click Send/Receive Email to connect to the Sat-Fi mail server. Step 9 The Mail Server Connection screen will be displayed. Select the Send/Receive Email.
  • Page 26 Within a few seconds your email will be sent and any email waiting to be received will be delivered. Step 11 A Connection Log will be displayed. The Sat-Fi should connect and log into the mail server and successfully send your email. Sat-Fi App User Guide for Android v5...

  • Page 27: Receiving Email

    11. R ECEIVING MAIL Perform the following steps to connect to the Sat-Fi mail server and receive email: Step 1 On your smartphone, turn on your Wi-Fi connection and connect to the Sat-Fi network. Default Password: satfi1234. Step 2 On your smartphone, open the Sat-Fi App and the Sat-Fi Main Screen will be displayed.
  • Page 28 Within a few seconds your email will be sent and any email waiting to be received will be delivered. Step 7 A Connection Log will be displayed. The Sat-Fi should connect, log into the mail server and download any incoming mail (if available).
  • Page 29 Step 10 The selected message will be displayed. After reading the message perform one of the following:  Exit out of the screen  Reply or forward the message by selecting  Delete the message by selecting Sat-Fi App User Guide for Android v5 Page 26...

  • Page 30: Sending & Receiving Large Emails

    The User’s Settings screen will be displayed. To change the Step 2 inbound message size, select Limit inbound message size drop- down arrow. Step 3 A selection menu will be displayed. Select inbound message size limit you wish to receive. Sat-Fi App User Guide for Android v5 Page 27...
  • Page 31 When finished changing the Inbound and Outbound message sizes, select Save. NOTE: The size adjustment will occur on the next data connection and you will receive a confirmation email on the next Sat-Fi satellite connection. Sat-Fi App User Guide for Android v5 Page 28...

  • Page 32: Large Outbound Email Warning Message

    Outgoing Big Mail screen will be displayed. Select Skip. Step 2 Skip will turn to Send. Select CONTINUE SEND/RECEIVE and Sat-Fi will send the larger messages selected. Sat-Fi App User Guide for Android v5 Page 29...

  • Page 33: Social Media

    Configuring the Sat-Fi App for Twitter NOTE: Twitter must be configured using an Internet Network connection Perform the following steps to configure the Sat-Fi App for use with Twitter: Step 1 On your smartphone, ensure you have an Internet connection.
  • Page 34  In the Password field, enter your Twitter password  When finished, select Step 7 A PIN screen will appear displaying your Twitter PIN. Write this number down and select OK. Sat-Fi App User Guide for Android v5 Page 31...
  • Page 35 Enter the Twitter PIN that was issued in Step 7. Step 9 Select OK. Step 10 The Social Media Settings screen will be displayed. The Twitter On/Off indicator will be ON. Sat-Fi App User Guide for Android v5 Page 32...

  • Page 36: Sending A Tweet

    Sending a Tweet Perform the following steps to send a Tweet through the Sat-Fi App: Step 1 Go back to the Main screen and select Social Media. Step 2 The Social Media screen will be displayed. Select Twitter. Step 3 The Twitter screen will be displayed.
  • Page 37 Step 5 Go back to the Sat-Fi Main screen and select Mail. Step 6 The Mail screen will be displayed. Select Send/Receive Email. Step 7 The Mail Server Connection screen will be displayed. Select the Send/Receive Email. Sat-Fi App User Guide for Android v5...
  • Page 38 Step 8 The Sat-Fi LED Status Indicator will start blinking (a slow blink) indicating that a data session is being initiated. Within a few seconds your Tweet will be sent. Step 9 Exit out of the Mail Server Connection screen and open the Email Inbox.

  • Page 39: Sat-Browse

    Globalstar has partnered with Yippy, Inc. to provide faster internet access utilizing Globalstar's satellite network and devices. Globalstar users can now browse in their preferred language, staying informed on news, sports, weather and more. Yippy's industry leading software platform provides an improved data experience for Globalstar's subscribers.
  • Page 40 Maximum Compression –- Low image quality with fast speed o Standard Compression – Medium image quality with good speed o Minimal Compression - Better image quality with slower speed Sat-Fi App User Guide for Android v5 Page 37...
  • Page 41 NOTES: Below are helpful hints to help speed up Internet access:  Turn off all apps that use the Internet – these apps will attempt to use the Sat-Fi Internet connection to download background data  Turn off the smartphone’s background app refresh if available ...
  • Page 42 The Sat-Browser screen will be displayed. Select Step 7 The Member Login screen will be displayed. Perform the following:  In the Username field, enter your Globalstar MyAccount username or FindMeSPOT MyAccount Usernmane  In the Password field, enter your Globalstar MyAccount password or your FindMeSPOT My Account password ...
  • Page 43  Selecting Standard Version will display the non-Yippy web page NOTE: The Standard Version will be a non-compressed web page incurring large data costs and slow download speeds. Sat-Fi App User Guide for Android v5 Page 40...
  • Page 44 Step 11 Selecting the Yippy version will display a screen similar to the one on the right. Sat-Fi App User Guide for Android v5 Page 41...

  • Page 45: Emergency Response - 911

    Please be sure to store an emergency contact number for the country or region you are traveling to. NOTE: If you use the Sat-Fi App to dial 911 and you are still in cellular coverage, the 911 call will go via the normal cellular route to a local emergency response center rather than to GEOS.

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