Motorola V600 Service Manual
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Motorola V600 Service Manual

Motorola V600 Service Manual

Digital wireless telephone level 1 and 2 service manual
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Download this manual See also: Operating Manual, User Manual
Level 1 and 2 Service Manual
V600
Digital Wireless Telephone
GSM 900/1800/850/1900 MHz, GPRS

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Summary of Contents for Motorola V600

  • Page 1 Level 1 and 2 Service Manual V600 Digital Wireless Telephone GSM 900/1800/850/1900 MHz, GPRS...

  • Page 3: Table Of Contents

    Level 1 and 2 Service Manual Contents V600 6809462A55 Introduction ................. 5 Product Identification .
  • Page 4 Contents V600 October 10, 2003 6809462A55...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level-4 (full component) repairs.

  • Page 8: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications V600 Speech Coding Function Specification Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps October 10, 2003 6809468A79-O...

  • Page 11: Product Overview

    GSM 900 MHz, (DCS) 1800 MHz digital cellular system, the GSM 850 MHz, and PCS 1900 MHz bands. V600 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. V600 telephones have a clam form factor. They feature an anodized aluminum...
  • Page 12 Product Overview V600 Speaker Dependant Voice Activation and Voice Note Recording Voice tags can be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained”...
  • Page 13 Level 1 and 2 Service Manual Product Overview V600 telephones also include a voice note recorder that allows up to 2 minutes of personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.
  • Page 14 User must subscribe to a caller line identification service through their service provider. Other Features Detailed descriptions of these and the other V600 features can be found in the appropriate V600 telephone user’s guide listed in the “Related Publications” section toward the end of this manual.

  • Page 15: General Operation

    Service status is indicated by a tri-color light emitting diode (LED) located at the top of the phone on the right knuckle (Table 1). V600 phones have an audible alert transducer on the top and I/O connectors, consisting of a headset jack and an accessory port, located on the top and bottom of the phone.

  • Page 16: Service Indicator

    The menu key opens the initial menu structure, or allows access to a submenu whenever appears on the display. See Figure 3 for details of the V600 menu structure. Color Liquid Crystal Display (LCD) The color LCD provides a 4096 color backlit display for easy readability in all light conditions.
  • Page 17 STYLES Menu Indicator Soft Key Labels 031422o Figure 2. V600 Icon Indicators ➧ Whether a phone displays all indicators depends on the programming and services to which the user subscribes. Figure 2 shows some common icons displayed on the LCD.

  • Page 18: User Interface Menu Structure

    Headset 031423o Figure 3. Menu Structure Alert Settings V600 telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time. ➧ Pressing either volume key will mute the alert.

  • Page 19: Battery Function

    Level 1 and 2 Service Manual General Operation Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.
  • Page 20 General Operation V600 October 10, 2003 6809468A79-O...

  • Page 21: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 22: Disassembly

    V600 Disassembly The procedures in this section provide instructions for the disassembly of V600 telephones. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 23 Level 1 and 2 Service Manual Disassembly Lift the end of the battery and remove it completely. See Figure 2. Battery 031631o Figure 2. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.

  • Page 24: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly V600 Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery door and battery as described in the procedures. SIM Latch Figure 3. Removing the SIM Slide the SIM holder away from the SIM to unlock as shown in Figure 3.

  • Page 25: Removing And Replacing The Antenna

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Antenna Remove the battery door and battery as described in the procedures. By hand, rotate the antenna counterclockwise until loose. See Figure 4. Antenna 010628o Figure 4. Removing the antenna When the antenna threads are completely disengaged, pull the antenna straight out of the phone to remove.

  • Page 26: Removing And Replacing The Rear Housing

    Disassembly V600 Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and antenna as described in the procedures. In addition to 4 screws, the rear housing assembly is fastened with plastic latches.
  • Page 27 Level 1 and 2 Service Manual Disassembly Using the disassembly tool, release the housing latch on each side of the phone as shown in Figure 6. Rear Housing Rear Housing Latch Disassembly Tool 031638o Figure 6. Removing the rear housing Carefully lift the rear housing away from the front housing and flip assembly.

  • Page 28: Removing And Replacing The Transceiver Board Assembly

    Disassembly V600 Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, antenna, and rear housing as described in the procedures The flexible printed cable (FPC) (flex) is easily damaged.
  • Page 29 Level 1 and 2 Service Manual Disassembly Lift the transceiver board assembly out of the front housing. See Figure 8. Transceiver PCB Assembly 031641o Figure 8. Removing the transceiver board assembly To replace, insert the transceiver board assembly into the front housing with the flex connector on top.

  • Page 30: Removing And Replacing The Real-Time Clock (Rtc) Battery

    Disassembly V600 Removing and Replacing the Real-Time Clock (RTC) Battery Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Use the disassembly tool to pry the RTC battery out of its socket on the transceiver board (see Figure 9).

  • Page 31: Removing And Replacing The Keypad, Volume/Smart And Voice Buttons

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Keypad, Volume/Smart and Voice Buttons Remove battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Using the disassembly tool, lift the top part of the keypad assembly, which includes the volume/smart buttons, and voice button away from the transceiver board assembly (see Figure 10).

  • Page 32: Removing And Replacing The Headphone Speaker Jack

    Disassembly V600 Removing and Replacing the Headphone Speaker Jack Remove the battery cover, battery, SIM, antenna, and rear housing as described in the procedures. Using the disassembly tool, gently pry up on the headphone speaker jack to remove it from the rear housing as shown in Figure 11. Be careful not to damage the leads.

  • Page 33: Removing And Replacing The Polyphonic Speaker Assembly

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Polyphonic Speaker Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and headphone speaker jack as described in the procedures. Remove the speaker baffle wall as described in Figure 12A. Use the disassembly tool to pry the polyphonic speaker assembly out of the rear housing as shown in Figure 12B.

  • Page 34: Removing And Replacing The Flip Assembly

    Disassembly V600 Removing and Replacing the Flip Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly as described in the procedures. Remove the knuckle from the flex cable and flip assembly (see Figure 13A). Carefully slide the display flex cable through the keypad housing assembly (see Figure 13b).
  • Page 35 Level 1 and 2 Service Manual Disassembly Replace the transceiver board assembly, rear housing, antenna, SIM, battery, and battery cover as described in the procedures. 6809468A79-O October 10, 2003...

  • Page 36: Removing And Replacing The Flip Cli Lens Assembly

    Disassembly V600 Removing and Replacing the Flip CLI Lens Assembly Remove the battery cover, battery, SIM, antenna, rear housing, and transceiver board assembly and flip assembly as described in the procedures. Remove the flip assembly cover (see Figure 14a). Remove the 4 flip assembly screws (see Figure 14b). Be careful not to loose the flip cover latches attached to 2 screws near the flip assembly hinge.
  • Page 37 Level 1 and 2 Service Manual Disassembly Release the 2 latches on each side of the flip assembly (see Figure 14C). CLI Lens Assembly Latch CLI Lens Flex Connector Figure 14. Removing the Flip CLI Lens Assembly Part 2 Disconnect the CLI lens flex connector from the flip assembly PCB located under the CLI lens assembly (see Figure 14D).

  • Page 38: Removing And Replacing The Camera Assembly

    Disassembly V600 Removing and Replacing the Camera Assembly Remove the battery cover, battery, SIM, antenna, rear housing, transceiver board assembly, flip assmbly, and flip CLI lens assembly as described in the procedures. Use the tweezers to remove the two flip cover latches on each side of the flip assembly (see Figure 15).

  • Page 39: Removing And Replaing The Motor/Vibrator

    Level 1 and 2 Service Manual Disassembly Removing and Replaing the Motor/Vibrator Remove the battery cover, battery, SIM, antenna, flip assembly, flip CLI display assembly, and camera assembly as described in the procedures. Lift the flip display flex cable up over the flip display assembly (see Figure 16). Carefully slide the shorter end of the flip display flex cable through the slot in the flip hinge to remove it from the flip display assembly.

  • Page 40: Removing And Replacing The Speaker Assembly

    Disassembly V600 Removing and Replacing the Speaker Assembly Remove the battery cover, battery, SIM, and flip cover as described in the procedures. Lift the snubber away from the bottom of the LCD display assembly. Set the snubber aside for re-use.

  • Page 41: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 18.
  • Page 42 Subscriber Identity Module (SIM) and Identification V600 International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 43: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola V600 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.

  • Page 44: Troubleshooting Chart

    No Test Mode Required Phone Status --> Other Information Troubleshooting Chart Table 4. V600 Telephone: Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1...
  • Page 45 Level 1 and 2 Service Manual Troubleshooting Table 4. V600 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY c) Transceiver board assembly Remove the transceiver board assembly. defective. Substitute a known good assembly and temporarily reassemble the unit.
  • Page 46 Troubleshooting V600 Table 4. V600 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY c) Transceiver board assembly Replace the transceiver board assembly (refer defective. to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

  • Page 47: Programming: Software Upgrade And Flexing

    Level 1 and 2 Service Manual Troubleshooting Table 4. V600 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 10. Internal Charger not working. Faulty charger circuit on transceiver Test a selection of batteries in the rear pocket of board assembly.
  • Page 48 Troubleshooting V600 October 10, 2003 6809468A79-O...

  • Page 49: Part Number Charts

    Part Number Charts Part Number Charts The following charts are provided as a reference for the parts associated with V600 telephones. Related Publications Motorola V600 User’s Guide, English SJJN5272 (6809467A24) Motorola V600 Reference Guide, English SJJN5273 (6809467A25) 6809468A79-O October 10, 2003...

  • Page 50: Exploded View Diagram

    Part Number Charts V600 Exploded View Diagram 031637o Figure 19. V600 Exploded view diagram October 10, 2003 6809468A79-O...

  • Page 51: Exploded View Parts List

    Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions. To order parts please use the following Link: https://wissc.motorola.com/wissc_root/main/BrowserOK.html (Password is Required) For information on ordering parts please contact EMEA at +49 461 803 1638. 6809468A79-O...

  • Page 52: Accessories

    Part Number Charts V600 Accessories Table 6. Accessories Part Description Part Number Headset, FM stereo radio SYN8609 Headset, send / end button SYN8419 Headset, retractable SYN8284 Neckloop, hands-free (compatible with T-coil hearing aids) SYN7875 Holster SYN8454 October 10, 2003 6809468A79-O...
  • Page 53 1 and 2 Index Level 1 and 2 Service Manual Index V600 6809468A79-O alert setting indicator 17 identification 41 alert settings 18 international mobile station equipment identity 42 antenna, removing and replacing 25 mechanical serial number 41 product 5 IMEI 42...
  • Page 54 Index V600 changes 5 customer support 7 identification 5 out of box failure 7 names 5 product support 7 publications, related 49 service procedure ordering replacement parts 8 shut down upon battery removal 19 real-time clock battery, removing and replacing 30...
  • Page 56 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

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