Motorola V series 60g Service Manual

Tri-band digital wireless telephone gsm 900/1800/1900 mhz & gprs technologies
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Level III Service Manual
Tri-Band Digital Wireless Telephone
V.series™ 60g
GSM 900/1800/1900 MHz & GPRS Technologies

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Summary of Contents for Motorola V series 60g

  • Page 1 Level III Service Manual Tri-Band Digital Wireless Telephone V.series™ 60g GSM 900/1800/1900 MHz & GPRS Technologies...
  • Page 2: Table Of Contents

    1 and 2 Table of Contents Level III Service Manual Table of Contents 6881038B35 Table of Contents Introduction ................1 Product Identification .
  • Page 3 1 and 2 T able of C ontents Table of Contents 6881038B35 Table of Contents (continued) Diagrams ................48 B lock D iagr am .
  • Page 4: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing.
  • Page 5: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...
  • Page 6: Warranty Service Policy

    Customer’s original units will be repaired but not refurbished as standard. Appoint- ed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs.
  • Page 7: Parts Replacement

    When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 8: Specifications

    Level III Service Manual Specifications Specifications General Function Specification Frequency Range GSM 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx Frequency Range DCS 1710-1785 MHz Tx 1805-1880 MHz Rx Frequency Range PCS 1850.2-1909.8 MHz Tx 1930.2-1989.8 MHz Rx Channel Spacing 200 kHz Channels 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch.
  • Page 9: Product Overview

    Product Overview V. Series 60g Product Overview Motorola V. Series 60g telephones are the smallest and lightest global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorpo-...
  • Page 10 Level III Service Manual Product Overview • Supports mobile originated / mobile terminated SMS, concatenated SMS, and cell broadcast messages. • Supports GPRS, circuit switched, and SMS networks. • WAP 1.1 enabled microbrowser. • Supports SIM Toolkit (STK), Class 2. •...
  • Page 11 Product Overview V. Series 60g V. Series 60g telephones also include a voice note recorder that allows up to 2 min u tes of personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.
  • Page 12 Level III Service Manual Product Overview event that no caller identification information is available, the Incoming Call message is displayed. User must subscribe to a caller line identification service through their service provider. Other Features Detailed descriptions of these and the other V.60g features can be found in the appropriate V.60g telephone user’s guide listed in the “Related Publications”...
  • Page 13: General Operation

    General Operation V. Series 60g General Operation Controls, Indicators, and Input / Output (I/O) Connections The V.60g telephone’s controls are located on the sides of the device and on the keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3). Service status is indicated by a tri-color light emitting diode (LED) located at the top of the phone on the right knuckle (Table 1).
  • Page 14: Service Indicator

    Level III Service Manual General Operation Service Indicator The service indicator (status light) changes color to show the user the state of the phone as shown in Table 1, below. Table 1. Service Indicator States Indication State Alternating red / green (fast) Incoming call Flashing green In service, home system...
  • Page 15 General Operation V. Series 60g “Soft keys” refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen.
  • Page 16 Level III Service Manual General Operation • Message Waiting Indicator. Appears when the phone receives a text mes- sage. This is a network-dependent feature. • Voice Message Waiting Indicator. Appears when a voicemail message is received. This is a network-dependent feature. •...
  • Page 17: User Interface Menu Structure

    General Operation V. Series 60g User Interface Menu Structure Figure 4 shows the V.60g telephone menu struct ure. 010624o Figure 4. V.60g Menu Structure Alert Settings V.60g telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time.
  • Page 18: Battery Function

    Level III Service Manual General Operation Battery Function Battery Gauge The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery. Battery Removal Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost.
  • Page 19 General Operation V. Series 60g 6881038B35...
  • Page 20: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.
  • Page 21: Disassembly

    Disassembly V. Series 60g Disassembly The procedures in this section provide instructions for the disassembly of a V.60g telephone. Tools and equ i pment use d for t he phone are listed in Table 2, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 22 Level III Service Manual Disassembly Lift the battery housing completely off the phone. Lift the end of the battery and remove it completely. See Figure 6. BATTERY 010626o Figure 6. Removing the battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.
  • Page 23: Removing And Replacing The Subscriber Identity Module (Sim)

    Disassembly V. Series 60g Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery housing and battery as described in the procedures. SIM HOLDER 010627o Figure 7. Removing the SIM Slide the SIM holder down (away from the antenna) to unlock and rotate to open as shown in Figure 7.
  • Page 24: Removing And Replacing The Antenna

    Level III Service Manual Disassembly Removing and Replacing the Antenna Remove the battery housing and battery as described in the procedures. By hand, rotate the antenna counterclockwise until loose. See Figure 8. ANTENNA 010628o Figure 8. Removing the antenna When the antenna threads are completely disengaged, pull the antenna straight out of the phone to remove.
  • Page 25 Disassembly V. Series 60g Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2 transceiver screws from the rear chassis assembly. See Figure 9. KNUCKLE SCREWS TRANSCEIVER SCREWS 010629o Figure 9. Removing the rear chassis assembly screws Locate the 2 housing catches on the sides of the phone as shown in Figure 10.
  • Page 26 Level III Service Manual Disassembly Lift the rear chassis assembly away from the front housing to remove. HOUSING CATCH REAR CHASSIS ASSEMBLY DISASSEMBLY TOOL FRONT HOUSING 010630o Figure 10. Removing the rear chassis assembly To replace, carefully align rear chassis assembly with the front housing, then press the rear chassis assembly down until the 2 housing catches engage with the corresponding openings on the rear chassis assembly.
  • Page 27: Removing And Replacing The Transceiver Board Assembly

    Disassembly V. Series 60g Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery housing, battery, antenna, and rear chassis assembly as described in the procedures The flexible printed cable (FPC) (flex) is easily damaged.
  • Page 28 Level III Service Manual Disassembly Lift the transceiver board assembly from the front housing. See Figure 12. DISASSEMBLY TOOL FRONT HOUSING SPACER KEYBOARD TRANSCEIVER BOARD GASKET ASSEMBLY ASSEMBLY 010632o Figure 12. Removing the transceiver board assembly To replace, insert the transceiver board assembly into the front housing with the flex connector on top.
  • Page 29: Removing And Replacing The Volume / Smart And Voice Buttons

    Disassembly V. Series 60g Removing and Replacing the Volume / Smart and Voice Buttons Remove battery housing, battery, antenna, rear chassis assembly, and trans- ceiver board assembly as described in the procedures. Using the plastic tweezers, lift the volume / smart buttons and the voice button from the transceiver board assembly.
  • Page 30 Level III Service Manual Disassembly TRANSCEIVER BOARD ASSEMBLY MICROPHONE GROMMET PLASTIC TWEEZERS MICROPHONE 010634o Figure 14. Removing the microphone Using the plastic tweezers, carefully lift the microphone grommet from the microphone as shown in Figure 14. Again using the plastic tweezers, pull the microphone straight out of its socket on the transceiver board.
  • Page 31: Removing And Replacing The Spacer Gasket

    Disassembly V. Series 60g Removing and Replacing the Spacer Gasket Remove battery housing, battery, antenna, rear chassis assembly, and trans- ceiver board assembly as described in the procedures. Using the disassembly tool, lift the spacer gasket completely from the keyboard assembly.
  • Page 32: Removing And Replacing The Keyboard Assembly

    Level III Service Manual Disassembly Removing and Replacing the Keyboard Assembly Remove battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, and spacer gasket as described in the procedures. Using the disassembly tool, carefully lift the keyboard assembly from the front housing.
  • Page 33: Removing And Replacing The Keypad

    Disassembly V. Series 60g Removing and Replacing the Keypad Remove the battery housing, battery, antenna, rear chassis assembly, trans- ceiver board assembly, spacer gasket, and keyboard assembly as described in the procedures. Lift the keypad from the front housing as shown in Figure 17. KEYPAD DISASSEMBLY TOOL FRONT HOUSING...
  • Page 34: Removing And Replacing The Flip Assembly

    Level III Service Manual Disassembly Removing and Replacing the Flip Assembly Remove the battery housing, battery, antenna, rear chassis assembly, trans- ceiver board, spacer gasket, keyboard assembly, and keypad as described in the procedures. The flex is fragile and easily damaged. Be very careful when passing the flex through the front housing opening.
  • Page 35 Disassembly V. Series 60g To replace, route the flex through the front housing opening and press the front housing firmly onto the knuckle posts. Be sure the front housing is flat against the flip assembly. Replace the keypad, keyboard assembly, spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.
  • Page 36: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 19.
  • Page 37 Subscriber Identity Module (SIM) and Identification V. Series 60g International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individ- ual number unique to the PCB and is stored within the unit's memory. The following diagram illustrates the various parts of this number.
  • Page 38: Troubleshooting

    Troubleshooting Troubleshooting Manual Test Mode Motorola V.60g telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used.
  • Page 39 Troubleshooting V. Series 60g Table 3. Manual Test Commands (Continued) Key Sequence Test Function/Name Remarks 5*0*8 Set audio level 8 5*0*9 Set audio level 9 5*0*10 Set audio level 10 5*0*11 Set audio level 11 5*0*12 Set audio level 12 5*0*13 Set audio level 13 5*0*14...
  • Page 40: Troubleshooting Chart

    Level III Service Manual Troubleshooting Troubleshooting Chart Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.
  • Page 41 Troubleshooting V. Series 60g Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Contd.) SYMPTOM PRO ABLE CAUSE VERIFICATION AND REMEDY 4. Incoming call alert transducer audio Faulty transceiver board assembly. Replace the transceiver board assembly (refer distorted or volume is too low. to 1c).
  • Page 42: Programming: Software Upgrade And Flexing

    Level III Service Manual Troubleshooting Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 8. Phone does not sense when flip is a) Flip assembly defective. Temporarily replace the flip assembly with a opened or closed (usually indicated by known good assembly.
  • Page 43 Troubleshooting V. Series 60g 6881038B35...
  • Page 44: Part Number Charts

    Level III Service Manual Part Number Charts Part Number Charts The following charts are provided as a reference for the parts associated with V.60g telephones. Related Publications Motorola V.series™ 60g Wireless Phone Reference Guide, English 6809435A89 6881038B35...
  • Page 45: Exploded View Diagram

    Part Number Charts V. Series 60g Exploded View Diagram 010642o Figure 21. Exploded view diagram 6881038B35...
  • Page 46: Exploded View Parts List

    Level III Service Manual Part Number Charts Exploded View Parts List Table 5. Exploded View Parts List Item Motorola Part Item Motorola Part Description Description Number Number Number Number 1587623K08 Front housing See Table 7 Battery housing 0187969K03 Keyboard assembly...
  • Page 47: Model-Dependent Part Numbers

    Part Number Charts V. Series 60g Model-dependent Part Numbers Table 6. Model-dependent Part Numbers Item Part Description Part Number Number Keypad, English 3887961K02 Keypad, Simple Chinese 3887961K03 Keypad, Complex Chinese 3887961K04 Accessories Table 7. Accessories Part Description Part Number Battery, slim, Li Ion, 500 mAh SNN5717 Battery, high performance, Li Ion, 800 mAh SNN5705...
  • Page 48: Level Iii Parts List

    V.60g L3 Parts List Part Ref Part Number Part Description Part Ref Part Number Part Description ANT CONTACT SI3443 3989013L02 Q932 4809579E29 ANT SWITCH SI3443 0987796L01 Q938 4809579E29 SPKR SI6467DQ AL900 5087951K01 Q942 4809579E49 SMS05 EMD9T2R CR1948 4809948D18 Q944 4809939C39 BB555 SI6963DQ CR200...
  • Page 49 00DNP 00DNP00001 RES, 00DNP00002 RES, 00DNP00037 RES, 00DNP00038 IDCTR, 00DNP00043 CAP, 00DNP00399 IDCTR, 00DNP11111 CAP, 0609175L02 RES, .250 0609591M37 RESNET 0609591M45 RESNET 0613744L11 RES, 0660076S01 RES, 0 OHM 30x60 0662057M01 RES, 0 OHM 0662057M02 RES, 1 OHM 0662057M14 RES, 0662057M19 RES, 0662057M26 RES,...
  • Page 50 0662057N35 RES, 330K 0662057N39 RES, 470K 0662057N47 RES, 1MEG 0687874L02 RES, 0688783L01 RES, 0809084T38 CAP, .0033UF 0809084T40 CAP, .0047UF 0985622G01 CONN_J MIC CON 0987636K03 CONN_J CE BUS CON 0987636K05 CONN_J CE BUS CON 0987796L01 CONN_J ANT SWITCH 0987816K02 CONN_J BD-BD CON 0987816K04 CONN_J BD-BD CON...
  • Page 51: Diagrams

    2113743N14 CAP, 3.3PF 2113743N16 CAP, 3.9PF 2113743N18 CAP, 4.7PF 2113743N19 CAP, 5.1PF 2113743N20 CAP, 5.6PF 2113743N24 CAP, 8.2PF 2113743N26 CAP, 10PF 2113743N27 CAP, 11PF 2113743N28 CAP, 12PF 2113743N30 CAP, 15PF 2113743N34 CAP, 22PF 2113743N36 CAP, 27PF 2113743N38 CAP, 33PF 2113743N40 CAP, 39PF 2113743N42...
  • Page 52 2409646M95 IDCTR, 39NH 2409646M96 IDCTR, 68NH 2409646M97 IDCTR, 82NH 2503778K07 IDCTR, 15UH 2503778K12 IDCTR, 47NH 2609827G10 SHIELD DOG HOUSE 2687960K03 SHIELD LOGIC SH 2888196K01 SMART CON 2688402K03 SHIELD SHIELD 2688402K04 SHIELD SHIELD 2688403K02 SHIELD SHIELD 2688403K04 SHIELD SHIELD 2688404K03 SHIELD SHIELD 2688404K04 SHIELD...
  • Page 53 4809939C35 EMT5 EMT5 4809939C39 EMD9T2R EMD9T2R 4809940E02 DTC114YE DTC114YE 4809948D12 BAR_63-02W BAR_63-02W 4809948D13 BA892 BA892 48D39 4809948D18 SMS05 SMS05 4809995L05 CC4V CC4V 4809995L10 CC4V CC4V 4813833B10 MBR0530T1 MBR0530T1 4887611L01 IFR7555 IFR7555 5087951K01 SPKR SPKR 5109509A36 KM616FR4010 KM616FR4010 5109509A39 CY62137V18 CY62137V18 5109522E52 TC7SET32FU TC7SET32FU...
  • Page 54 PT09LVLA03 CONN_J, CONNECTOR PT51BTNA17 TNA17 Patriot 13X13 PT51LVLA06 VLA06 PGA Socket PT51LVLA95 VLA95 PT51PLTA16 LTA16 Patriot 17X17 SHORT_RES0402 SHORT SHORT...
  • Page 55: B Lock D Iagr Am

    V.60g - BLOCK DIAGRAM (pg. 1/2) RF_V2 V1 V2 V3 V4 V1 V2 V3 V4 U10 / RX U10 / TX RX MID CHANNELS GSM: CH 62 -- 947,4 MHz EGSM: CH 37 -- 942,4Mhz U201 DCS: CH 700 -- 1842,8MHz Osc.
  • Page 56 V.60g - BLOCK DIAGRAM (pg. 2/2) VSIM_EN To GCAP U700 MQSPI_CS1 SIM_PD0 MAGIC From J825 J825 Flip PATRIOT MQSPI_CLK MQSPI Display Connector UDTR ADDRESS BUS UDCD RESET_OUT UCTS SDI_D_C PRIM. BB_MOSI UDSR UART DATA BUS Connector BB_SPI_CLK UTXD2 EB1_N DISP_SPI_CS FLASH_VCC MEMORY URTS2...
  • Page 57: Rf Schematic

    RF SCHEMATIC...
  • Page 58: A L S Chematic

    AL SCHEMATIC SIDE 1 OF 2...
  • Page 59 AL SCHEMATIC SIDE 2 OF 2...
  • Page 60: B Oar D L Ayout

    V.60g - BOARD LAYOUT - TOP SIDE...
  • Page 61 V.60g - BOARD LAYOUT - BOTTOM SIDE...
  • Page 62: S Ignal F Low

    V.60g - SIGNAL FLOW - TOP SIDE MIDRATE_1 EXT_BATT EXT_B+ HEADSET JACK OE_N SRAM 32,768kHz SRAM J850 USBVP CONNECTOR TP913 BATT_FDBK XTAL2 XTAL1 FLASH/ EXT_BATT TP900 EEPROM 32kHz USB+ TP908 CLKIN USB- USB_PWR SW_B+ UCTS_CE ALERT UDCD URI_CE GCAP3 RESET_OUT UDTR ECB_N UDSR_CE...
  • Page 63 V.60g - SIGNAL FLOW - BOTTOM SIDE EXC_EN GSM_EXC_EN N_GSM_EXC_EN PAC_275 TVCO EGSM_EN DPCS_EN DPCS_EN SF_OUT_F N_DCS_SEL PAC_275 EXC_EN GSM_EXC_EN N_GSM_EXC_EN PA_B+ RF_V2 GSM_EXC_SW DCS_SW N_GSM_EXC_SW N_DCS_SW RVCO DCS_SEL EXT ANT CONN CONN TX VCO IC ANT_SW PAC IC TP_ANT BATT+ VPP12 BATT_SER_D...
  • Page 64: Index

    1 and 2 Index Level III Service Manual Index 6881038B35 Index identification 33 international mobile station equipment identity 34 mechanical serial number 33 alert setting indicator 13 product 1 alert settings 14 IMEI 34 antenna, removing and replacing 21 in use indicator 12 indicators alert setting 13 battery level 13...
  • Page 65 Index V. Series 60g part numbers serial number accessories 44 mechanical 33 parts 41 service manual exploded view diagram 42 about 2 exploded view parts list 43 revisions 3 product scope 2 changes 1 service policy 3 identification 1 customer support 4 names 1 out of box failure 3 publications, related 41...
  • Page 66 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

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