Avid Technology NEXIS Setup And Maintenance Manual
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Avid Technology NEXIS Setup And Maintenance Manual

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Avid
NEXIS
Setup and Maintenance Guide
Version 6.0

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  • Page 1 ™ ® Avid NEXIS Setup and Maintenance Guide Version 6.0...
  • Page 2 This document may not be reproduced or distributed, in whole or in part, for commercial purposes, such as selling copies of this document or providing support or educational services to others. This document is supplied as a guide for Avid NEXIS. Reasonable care has been taken in preparing the information it contains.
  • Page 3 Media Composer, NewsCutter, Pro Tools, ProSet and RealSet, Maestro, PlayMaker, Sibelius, Symphony, and all related product names and logos, are registered or unregistered trademarks of Avid Technology, Inc. in the United States and/or other countries. The Interplay name is used with the permission of the Interplay Entertainment Corp.

  • Page 4: Using This Guide

    Using This Guide ® ™ The Avid NEXIS media network provides a high-performance distributed file system that contains high- capacity shared media storage for workgroups of connected Avid ® editing workstations. Symbols and Conventions Avid documentation uses the following symbols and conventions:...

  • Page 5: Accessing The Online Documentation

    1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2. Check the latest information that might have become available after the documentation was published. New information is available in the ReadMe file supplied in your Avid software installation kit as a PDF document and is also available online.

  • Page 6: Table Of Contents

    What is NTP?..............................18 Installing and Setting Up the System ......................... 18 Registering the Avid NEXIS and Downloading the Avid NEXIS Software ..........18 Configuring the Computer’s IP Address...................... 19 Installing the Software and Setting up the Avid NEXIS System..............22 Creating the File System..........................
  • Page 7 Removing a Drive ............................31 Inserting a Drive ............................31 Adding Media Packs ............................31 Adding a Media Pack to an Avid NEXIS | E4 Engine.................. 32 Power Supply LEDs ............................32 Replacing a Power Supply ..........................32 Replacing a Storage Controller.......................... 33 Replacing a Storage Controller ........................

  • Page 8: Avid Nexis System Overview

    “Media Packs” on page The Avid NEXIS | E2 can function as both a storage engine and a System Director for itself and up to four Media Packs. To manage more than four Media Packs in the same shared storage system, you must deploy a System Director Appliance, which takes over the System Director functions and provides no media storage.

  • Page 9: Media Packs

    Avid NEXIS | E2 Engine Front The front of the Avid NEXIS | E2 has a removable bezel (not shown). Removing the bezel allows access to the drive slots. The Avid NEXIS | E2 supports one Media Pack (10 drives) for media storage and two system drives.
  • Page 10 Avid NEXIS | E2 Controller Control Panel The following figure shows the control panel on the Avid NEXIS | E2 and Avid NEXIS | E4 and the System Director Appliance, on the left side of the chassis. Control Panel on Avid NEXIS | E2, Avid NEXIS | E4, and System Director Appliance...
  • Page 11 Avid NEXIS | E4 Rear View The rear of the Avid NEXIS | E4 provides access to the Storage Controller and the power supply/cooling modules. Avid NEXIS | E4 Engine Rear View Features Callout Description Four 580W power supply and cooling fan modules (in error and status messages, 0=top left, 1=bottom left, 2=top...
  • Page 12 Ethernet Connectors In the Avid implementation, only the top port, called the Management Port, is used, to connect to a laptop or other computer to install the Avid NEXIS software and initially configure the system. The port has the following LEDs: Right side: •...
  • Page 13 The System Director maintains all information about the file system. The System Director is either embedded on a Storage Controller in an Avid NEXIS Avid NEXIS | E2 or Avid NEXIS | E4 Engine, or runs separately on a System Director Appliance. In a multi-Engine Avid NEXIS storage system, there can be only one System Director.
  • Page 14 The Engine or System Director Appliance can run with one failed system drive, but Avid recommends replacing it as soon as possible. In the Avid NEXIS | E2 and Avid NEXIS | E4, every drive is in a 3.5” carrier; do not remove the drive from the carrier.
  • Page 15 Avid NEXIS | E2 and Avid NEXIS | E4 Media Pack and System drives The drives in the Avid NEXIS | E2 and Avid NEXIS | E4 Media Packs have a lock indicator and two LEDs that show the drive status, explained in the following figure and table.
  • Page 16 The power supplies are turned on when the power cord is plugged in and the power switch is on. The Avid NEXIS | E2 and the System Director Appliance can continue operating with only one working power supply. The Avid NEXIS | E4 can run with only two of the four power supplies working.
  • Page 17 Avid NEXIS | E2 (764W) Power Supply and Cooling Module Features The bottom two LEDs, marked with battery icons, are not used.
  • Page 18 Avid NEXIS | E4 (580W) Power Supply and Cooling Module LEDs The LEDs on the Avid NEXIS | E4 power/cooling module work together to indicate overall module status; in the following table, for each row, all the LEDs must be in the listed state for the definition to apply.

  • Page 19: Cabling

    Cabling For a list of cables qualified with the Avid system, see “Supported Cabling” on page...

  • Page 20: Connecting The Equipment

    The Avid NEXIS Engines are designed for 19-inch (483-mm) rack configurations and need the following amounts of space in the rack: • Avid NEXIS | E2 and the System Director Appliance each require two vertical rack units of space • Avid NEXIS | E4 requires four vertical rack units The rack mount kit can accommodate racks with round, square, or threaded holes, sometimes called broadcast racks.

  • Page 21: Installing The Media Packs

    To mount an Avid NEXIS | E2, Avid NEXIS | E4 Engine, or a System Director Appliance in the rack: 1. Install the mounting rails using the instructions on the attached label. 2. Slide the Engine or System Director Appliance onto the mounting rails and secure to the rack using the two supplied screws.

  • Page 22: Connecting Power To Equipment

    Connecting Power to Equipment The Avid Avid NEXIS | E2 and Avid NEXIS | E4 Engines and the System Director Appliance come with two 10A power cables (North America standard) in the shipping box. You might need to obtain power cords from your local reseller or support depot suitable for your locale.
  • Page 23 Twinaxial cables • 10 Gb SFP+ port of switch to 10 Gb SFP+ No restrictions on cable length other than those imposed by port on the Avid NEXIS Controller the manufacturers. • 10 Gb SFP+ client to 10 Gb SFP+ switch...

  • Page 24: Software Installation And System Setup

    Software Installation and System Setup This chapter describes how to install and configure the Avid software on a new Avid NEXIS system. If you have questions, call your Avid representative or your local ACSR. Before you start the procedures in this chapter, familiarize yourself with the information in...

  • Page 25: What Is Dns

    Because most people find it easier to remember a name than a number, with a DNS service in your environment, you can use the name you assign to your Avid NEXIS system (for example, MyAvidStorage) instead of the IP address. Then you can enter the name into a browser to open the Management Console and log in. Using DNS is not required;...

  • Page 26: Configuring The Computer's Ip Address

    Configuring the Computer’s IP Address To communicate with the Avid NEXIS hardware, the computer must use an IP address in the same subnet as the default IP address on the Storage Controller (169.254.10.10). For this guide, we use the address 169.254.10.20.
  • Page 27 2. Open the Windows Control Panel — Network and Sharing Center, then do the following: a. Click Local Area Connection. b. Click Properties. c. On the Network tab, select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
  • Page 28 255.255.255.0, then click OK. By default, the Storage Controller IP address on every Avid NEXIS system is set to 169.254.10.10. You must set the IP address of the computer to 169.254.10.xx, where xx can be anything except 10. For the purposes of this guide, we chose 169.254.10.20.

  • Page 29: Installing The Software And Setting Up The Avid Nexis System

    Each Avid NEXIS Engine and the System Director Appliance, if applicable, must be connected to a switch for the software installation and configuration to work. If you have not yet connected the Avid NEXIS to a switch, see the Avid Network and Switch Guide.
  • Page 30 5. In the Basic Network Configuration area, enter the following information: a. (Required) A unique host name for the Storage Controller. The first Engine in a multi-Engine system runs the System Director for the entire Avid NEXIS shared storage system, so this name is the System Director name as well.
  • Page 31 The Storage Controller in the first Engine in a multi-Engine group becomes the System Director. If configuring another Engine for the same Avid NEXIS system, enter a unique IP address but the same netmask and gateway for the Storage Controller in each additional Engine in the shared storage system.

  • Page 32: Creating The File System

    Engine and connect it to the Management Port on the next Engine. The computer is still set to the IP address you configured earlier, which is standard for all Avid NEXIS Engines you are configuring. You do not need to change the computer’s IP address again.
  • Page 33 2. In the password field, do one of the following: If you changed the password, enter that password now. The Management Console uses the same password as the Agent until you create the Avid NEXIS file system. Otherwise, enter the default password ( se-admin 3.

  • Page 34: Binding The Media Packs

    Engine in your configuration, all the Media Packs (from all Engines) are shown in the Management Console on the Media Packs page. You can bind all the Media Packs in one operation. To bind Media Packs to the Avid NEXIS file system: 1. In the Management Console, click Home.
  • Page 35 4. See the Avid NEXIS Administration Guide for the remaining setup and configuration steps, including creating Storage Groups, creating Workspaces, and adding users. See the Avid Client Guide for information on installing the Client Manager on all client systems and connecting them to the Avid NEXIS shared storage.

  • Page 36: Adding And Replacing Hardware

    Adding and Replacing Hardware The system is designed to remain operational if a component fails. You can expand your system (add an Engine, add more Media Packs) in real time, within the limits specified by your system configuration (for example, up to four Media Packs with an embedded System Director, or up to 24 Media Packs with a System Director Appliance).

  • Page 37: Removing The Bezel

    “Engine” on page Removing the Bezel On the Avid NEXIS | E2 and Avid NEXIS | E4 Engines, you must remove the bezel to access the media drives. To remove the bezel: Insert your fingers into the rectangular openings on the front of the bezel and gently pull. The bezel is held in place by small plastic tabs that latch onto the face of the Engine.

  • Page 38: Replacing A Drive

    Replacing a Drive Always replace a system drive or Media Pack drive with an appropriate drive from Avid of the same size as the failed drive: • Media Pack drives are either 2TB or 6TB • System drives are 400GB The replacement drive must be the same size as the failed drive, with the following exception: In a Media Pack, you can replace a smaller drive with a larger one (for example, use a 6TB drive to replace a failed 2TB drive).

  • Page 39: Adding A Media Pack To An Avid Nexis | E4 Engine

    Adding a Media Pack to an Avid NEXIS | E4 Engine The Avid NEXIS | E4 Engine can contain up to two Media Packs of 10 drives each. If your Avid NEXIS | E4 contains only one Media Pack, you can add another, inserting the drives in any order, in any available slots. The system combines any 10 unassigned drives of the same size into a Media Pack automatically.

  • Page 40: Replacing A Storage Controller

    Make sure you have a replacement before removing a failed component. When the Engine power is left on, insert the new Storage Controller within two minutes of removing the defective Storage Controller. Make sure you have an appropriate replacement for the failed Storage Controller. See “Avid NEXIS Configurations” on page 1 for more details.

  • Page 41: Replacing An Engine

    8. Connect the Ethernet cables to the replacement Storage Controller (if necessary, refer to the notes you made before removing the cables). Clients can now reconnect and resume using their Workspaces. Replacing an Engine If you have a system problem that cannot be fixed by replacing the other hardware components, the problem might be a faulty Engine.

  • Page 42: Adding An Engine To Your Infrastructure

    Adding an Engine to Your Infrastructure You can add more Avid NEXIS Engines to your infrastructure to increase available space and allow for more flexible configurations. An Avid NEXIS environment without a System Director Appliance can support up to 4 Media Packs in one shared storage system, in one or more Storage Groups.

  • Page 43: Specifications And Notices

    Specifications and Notices This section provides information on the physical and electrical specifications for the Avid NEXIS Engines and the optional external System Director. Avid recommends the use of an Uninterruptible Power Supply and supported network cabling. Physical Component Width...

  • Page 44: Shock, Vibration And Noise

    EN61000-3-2/3, CNS13438 Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your Avid NEXIS. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption.The power outlets need to be served by the same distribution panel. This helps prevent ground loops that can be caused by plugging equipment into power sources with different ground potentials.

  • Page 45: Warnings And Cautions

    Safety and Regulatory Information This document contains safety and regulatory information for Avid NEXIS hardware. Warnings and Cautions This equipment is intended only for installation in a RESTRICTED ACCESS LOCATION. Never install equipment if it appears damaged. Disconnect the power cord before servicing unit.

  • Page 46: Class A Equipment

    Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 47: Led Safety Notices

    Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V. Sandyford Industrial Estate Unit 38, Carmanhall Road Dublin 18, Ireland declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß...

  • Page 48: Disposal Of Waste Equipment By Users In The European Union

    Product Option(s): This declaration covers all options for the above product(s). to which this declaration relates is in conformity with the following standard(s) or other normative documents. auf das sich diese Erklärung bezieht, mit der/den folgenden Norm(en) oder Richtlinie(n) übereinstimmt. auquel se réfère cette déclaration est conforme à...

  • Page 49: Australia And New Zealand Emc Regulations

    Australia and New Zealand EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions.

  • Page 50: Taiwan Emc Regulations

    Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation Following statement or equivalent: Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
  • Page 51 High temperature warning marking — you may use the following high temperature warning marking: 4. Mechanical hazards Injury may result from: Sharp edges and corners Moving parts which have the potential to cause injury Equipment instability Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include: Rounding of sharp edges and corners Guarding...
  • Page 52 One of the following labels, or a label with similar wording, shall be affixed adjacent to the equipment AC MAINS SUPPLY connection: 9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of multiple items of other telecommunications equipment shall not create a hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summation of TOUCH CURRENT 10.
  • Page 53 11. Warning to service persons Suitable markings shall be provided on the equipment or a statement shall be provided in the servicing instructions to alert a SERVICE PERSON to a possible hazard, where both of the following conditions exist: Where a fuse is used in the neutral of single-phase equipment either permanently connected or provided with a non-reversible plug Where, after operation of the fuse, parts of the equipment that remain energized might represent a hazard during servicing...

  • Page 54: Index

    Index LEDs 9 status 9 Access to system 13 Creating the Avid NEXIS file system 25 Accidental drive removal 31 Agent default password 34 anti-static wrist or ankle strap 29 Argentina Conformity 41 domain 17 Attaching the bezel 30 search list 17...
  • Page 55 binding 25, 27 binding to file system 27 FCC notice 38 replacement drive size 31 File system Micron cable 16 creating 25 Modal bandwidth 16 Front panel controls 3 Multi-mode fiber cable 16 Gateway and netmask 17 Netmask and gateway 17 New Zealand EMC regulations 42 NTP servers IP addresses 17...
  • Page 56 installing on Engine 22 Software kit contents of 18, 19 downloading 18, 19 extracting 18, 19 Space for accessing components 13 Storage Controller 2, 3, 4, 5 hostname 17 IP address 17 LEDs 6 location 2, 3, 4 replacing 33 shutdown 34 valid replacement 33 Storage System Name...
  • Page 57 Avid Technical Support (USA) Product Information 75 Network Drive Visit the Online Support Center For company and product informa- Burlington, MA 01803-2756 USA at www.avid.com/support tion, visit us on the web at www.av- id.com...

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