Raymarine Customer Support; Viewing Product Information - Raymarine CP370 Installation Instructions Manual

8.1 Raymarine customer support

Raymarine provides a comprehensive customer
support service. You can contact customer support
through the Raymarine website, telephone and
e-mail. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website
at:
www.raymarine.com
This contains Frequently Asked Questions, servicing
information, e-mail access to the Raymarine
Technical Support Department and details of
worldwide Raymarine agents.
Telephone and e-mail support
In the USA:
• Tel: +1 603 324 7900
• Toll Free: +1 800 539 5539
• E-mail: support@raymarine.com
In the UK, Europe, and the Middle East:
• Tel: +44 (0)13 2924 6777
• E-mail: ukproduct.support@raymarine.com
In Southeast Asia and Australia:
• Tel: +61 (0)29479 4800
• E-mail: aus.support@raymarine.com
Product information
If you need to request service, please have the
following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using the
menus within your product.
48

8.2 Viewing product information

You can view information about your unit from the
Diagnostics menu on a compatible multifunction
display. This option displays information such as
product serial number and software version.
With the Homescreen displayed:
1. Select Set-up.
2. Select Maintenance.
3. Select Diagnostics.
4. Select the Select Device option.
A list of connected devices is displayed.
5. Select the product for which you want to view
information. Alternatively, select Show All Data
to display information for all connected products.
CP370 / CP470