Problem Solving - Lennox BCK 020 Installation Operating & Maintenance Manual

control interface CLIMALINK / CLIMALOOK
Reposition the keyboard in the task bar
by clicking on the minus sign in the
top right-hand part of the keyboard.
Confirm by clicking on «Submit»

PROBLEM SOLVING

Impossible to enter your access code, you remain
on the welcome page.
Local communication has been interrupted. You must
restart the local unit.
After restarting, you must wait for 5 to 10 minutes until the
unit is ready to be queried once more.
The values read do not seem to move.
The values are not in fact refreshed automatically, and for
all the pages you must use the Refresh function to be sure
you are reading the latest values.
The keyboard has disappeared from the task bar.
Click on Start / Programs / StartUp
The local unit is not answering the phone
The local unit is - or was - powered down, and you must
press the On/off button. See recommendations at the
beginning of the document.
The unit is not connected to a direct analogue phone line.
How to check the ClimaLink is functioning correctly after
installation:
Connect up the unit and the KP14
Connect the cables to the J18 inputs on the Climatic
boards.
After a few minutes, the central unit should start its dialo-
gue. The LED on the Climatic board to the right of the J18
input should flash.
If this does not happen, check the wiring.
The only way to examine the problem in more detail is to
obtain a monitor and a mouse and contact the Lennox
services.
After installing a ClimaLook or ClimaLink central unit, it is vital to
perform the telephone communication tests.
Take a test telephone set and make sure you have a
connection.
Note the telephone number to which the central unit is
connected.
Connect the central unit and ask a person on the remote
site to test communication.
Obviously the central unit must be the only device installed
on the phone line. It cannot share the line with a fax or
another modem.
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