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Summary of Contents for Starkey BTE Series
- Page 1 Smartphone Compatible and Universal Connectivity Standard Products O P E R A T I O N S M A N U A L BTE (Behind-The-Ear)
- Page 2 Hearing Aid Hearing Aid Size 13 Battery – Orange Size 13 Battery – Orange Hearing Aid Controls Rocker Switch Controls p� 16...
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Page 3: Table Of Contents
Table of Contents Overview BTE 13 � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4 Preparation Batteries/Battery Indicators �... -
Page 4: Bte 13
4 | BTE 13 Overview Features, Controls and Identification 1� Hearing aid 2� Earhook 3� Microphone 4� Rocker switch (user control) 5� Battery compartment (on/off control) 6� Location of left/right side hearing aid indicator right ear, BLUE left ear is for is for 7�... - Page 5 BTE 13 Overview | 5 Serial Number 00-000000...
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Page 6: Preparation
6 | Preparation Batteries Your hearing aid uses a battery as its power source� The battery size can be identified by the orange (13) color code on the packaging� To insert or replace the battery: 1� Use the finger pick on the battery door� 2�... - Page 7 Preparation | 7...
- Page 8 8 | Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage� If the door will not close securely, ensure the battery is inserted correctly� • Do not open the battery door too far or damage is likely to occur�...
- Page 9 Preparation | 9 WARNINGS Batteries are dangerous if swallowed� To help prevent the accidental ingestion of batteries: Keep out of reach of children and pets� Check your medications before taking them – batteries have been mistaken for pills� Never put batteries in your mouth, as they can easily be swallowed�...
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Page 10: Insertion And Removal
10 | Preparation Insertion and Removal To insert the custom earmold and hearing aid: 1� Hold the custom earmold with your thumb and forefinger on the outer side near the tubing� 2� Tilt your hand slightly forward and gently insert the canal tip of the custom earmold into your ear canal�... - Page 11 Preparation | 11...
- Page 12 12 | Preparation To insert the comfort earbud: 1� Insert the comfort earbud into your ear canal� 2� Gently wrap the BTE over your ear until it rests securely behind your ear� 3� Place the lock in the concha bowl of your ear� To remove the hearing aid and comfort earbud: •...
- Page 13 Preparation | 13 Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing professional� There are several different sizes of earbuds and custom earmolds that may be more comfortable� •...
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Page 14: Operation
14 | Operation Power On & Off To turn ON: Insert a battery and completely close the battery door� Your hearing aid has a power-on delay that may require a few seconds� You may hear a tone indicating that your hearing aid is powered on� To turn OFF: Open the battery door until the battery is no longer touching the battery contacts�... -
Page 15: User Controls
Operation | 15 User Controls Your hearing aid’s user control may have been customized by your hearing professional� Ask your hearing professional how the user control on your hearing aid is set� Available User Control Functionality The user control on your hearing aid can respond differently depending on how long you activate (press) the button�... -
Page 16: Volume Control
16 | Operation environments� No app or smartphone required� Upon activation, your devices use an environmental scan to bring comfort and clarity� For more information, consult with your Hearing Professional� Assigned User Control Settings Multiflex Start/Stop Volume Memory Balance Accessory Manual Edge Mute... -
Page 17: Volume Control Indicators
Operation | 17 Volume Control Indicators Your hearing professional may enable audible indicators, which highlight the current volume position� Volume Level Tone Volume Max 5 Beeps ••••• Volume Step(s) Short Tone – Volume Home 3 Beeps ••• (Power-on volume level) Short Tone –... -
Page 18: Memory Change
18 | Operation Memory Change Your hearing professional may create multiple memories within your hearing aid� These additional memories can be accessed by activating the user control on your hearing aid� If your user control is configured for memory changes, each time you activate the user control, the memory of your hearing aid will increment through the available memories�... -
Page 19: Multiflex Tinnitus Level Control
Operation | 19 Multiflex Tinnitus Level Control Your user control can also adjust the level of your Multiflex Tinnitus stimulus� Please refer to the section labeled Multiflex Tinnitus Technology (on page 24) for further information� Activity Tracking Your hearing aid may support a sensor that is capable of tracking daily physical activity and reporting it to the Thrive app�... - Page 20 20 | Operation My hearing aids have the following telephone setting(s): Automatic Telephone Memory and Automatic Telecoil� See below Manual Telephone Memory and Manual Telecoil� See next page (Memory # ________________ ) None Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing aid compatible telephone�...
- Page 21 Operation | 21 Consult with your hearing professional if your NOTE: hearing aid does not switch to the telephone memory automatically, if it is enabled� Manual Telephone Memory and Manual Telecoil Manual access allows you to switch the hearing aids into a telephone or telecoil memory, as needed�...
- Page 22 22 | Operation Ear-to-Ear Phone Streaming The telephone memory in your hearing aid may be equipped with an ear-to-ear phone streaming option� When you enter your telephone memory, the audio from your telephone will be streamed from the phone ear’s hearing aid to the opposite ear’s hearing aid� This allows you to hear the telephone conversation in both ears�...
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Page 23: Cros/Bicros Technology | 23
CROS/BiCROS Technology | 23 Introduction A Contralateral Routing of Signals (CROS) hearing system is a type of hearing aid that is used to treat unilateral hearing loss� It takes sound from the ear with poorer hearing and transmits it to the ear with better hearing�... -
Page 24: Multiflex Tinnitus Technology
24 | Multiflex Tinnitus Technology Introduction Multiflex Tinnitus Technology can be used as part of a tinnitus treatment program� Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing aid� The tinnitus stimulus is programmed according to your hearing loss, and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs�... -
Page 25: Fall Alert | 25
Fall Alert | 25 Introduction Fall Alert can be used to notify others should you fall or experience a non-fall-related event� This feature can be configured to send an SMS text message to predefined contacts� Fall Alert can be configured to send automated and/or manually initiated alerts�... -
Page 26: Alert Cancellation
26 | Fall Alert app on your smartphone� An SMS text message will be sent to a maximum of three predefined contacts, notifying them of the alert� The SMS text message will contain a link from which each contact can confirm receipt of the message and view a map, indicating your location�... -
Page 27: Auto Alert Sensitivity
Fall Alert | 27 Auto Alert Sensitivity You can adjust your Auto Alert Sensitivity in the Thrive app� Increasing the sensitivity may increase the likelihood of detecting a fall� Decreasing the sensitivity may help reduce the probability of false alerts� WARNING: Decreasing the Auto Alert Sensitivity may prevent some falls from being detected by your Fall... -
Page 28: Indicators
28 | Fall Alert Indicators Speech indicators will play through your hearing aid(s) when: • You have successfully initiated a Manual Alert� • A fall has been automatically detected� • At least one contact has confirmed receipt of the alert text message� •... -
Page 29: Adjustment | 29
Adjustment | 29 Pairing Your Hearing Aid with an iOS Device To adjust your hearing aid with your iOS device, you must pair the two together so they can communicate� Please follow the instructions to pair your iOS device and your hearing aid� 1�... - Page 30 30 | Adjustment To access the native iOS hearing aid controls, triple- click the Home button (On the iPhone 8 or earlier ® versions� Please consult Apple support for iPhone X ® options) on your iOS device� From this screen you can adjust the volume, select memory or use your iOS device as a remote microphone�...
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Page 31: Mobile Phone Use
Adjustment | 31 Mobile Phone Use Your hearing aid is designed to work with a smartphone� When the hearing aid is paired and powered on, incoming phone calls will route automatically to your hearing aid� When your hearing aid is not powered on, incoming calls route only to your smartphone�... -
Page 32: Accessories
32 | Accessories 4� Under Paired devices you will see your first name followed by H/As (e�g�, Michelle H/As) when the device first discovers the hearing aids� If your name does not appear in the “Devices” list within 5–7 seconds, tap Accessibility in the upper left corner, then tap Hearing Devices�... -
Page 33: Hearing Aid Care
Hearing Aid Care | 33 Hearing Aid Care Keep your hearing aids clean� Heat, moisture and foreign substances can result in poor performance� • Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment;... -
Page 34: Standard Tubing/Thin Tubing
34 | Hearing Aid Care Standard Tubing 1� Separate the custom earmold from the BTE by gently pulling the tubing away from the earhook� • Use a soft, damp cloth or a cleaning brush to clean debris from the custom earmold •... - Page 35 Hearing Aid Care | 35 Thin Tubing 1� Unscrew the tubing from the tip of the hearing aid� 2� Thread the cleaner through the tubing, starting at the end just removed from the hearing aid, until it extends from the other end of the tubing�...
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Page 36: Service And Repair
36 | Hearing Aid Care Helpful Hints • Make sure the custom earmold or earbud and tubing are completely dry before reconnecting to your hearing aid earhook� • When not wearing your hearing aids, open the battery door to allow any moisture to evaporate� •... -
Page 37: Troubleshooting Guide
Hearing Aid Care | 37 Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked earmold/ Clean earmold and tubing/earbud tubing Not Loud Contact your hearing Hearing change Enough professional Clean microphone Debris buildup and earmold with brush Low battery Replace battery Inconsistent Performance... -
Page 38: Tips For Better Communication
38 | Tips for Better Communication Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing aid� It will take practice, time and patience for your brain to adapt to the new sounds that your hearing aid provides�... - Page 39 Tips for Better Communication | 39 For Your Family and Friends Your family and friends are also affected by your hearing loss� Request that they: • Get your full attention before beginning to speak • Look at you or sit face-to-face in a quiet room •...
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Page 40: Regulatory Information
40 | Regulatory Information Safety Information INTENDED USE: An air conduction hearing aid is a wearable sound- amplifying device intended to compensate for impaired hearing� Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound� Your hearing aids are designed to comply with the most stringent Standards of International Electromagnetic Compatibility�... -
Page 41: Fda Information
Regulatory Information | 41 WARNING: Use of accessories, components or replacement parts other than those provided by the manufacturer of your hearing aids could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance� WARNING: If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your hearing aid, degradation of the... - Page 42 42 | Regulatory Information Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid� The physician will refer you to an audiologist or hearing aid dispenser, as appropriate, for a hearing aid evaluation�...
- Page 43 Regulatory Information | 43 Required Multiflex Tinnitus Information for Hearing Professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus� The target population is primarily the adult population over 18 years of age� The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders�...
- Page 44 44 | Regulatory Information CAUTION: If set to the maximum output level and worn for periods of time exceeding the recommendations below, the patient’s exposure to sound energy has the potential to exceed noise exposure limits� This instrument is intended for use for a maximum of sixteen (16) hours a day when set at the maximum output level�...
- Page 45 Regulatory Information | 45 Multiflex Tinnitus Technology has been designed to minimize these concerns� However, should you experience or notice any of the above conditions or any dizziness, nausea, headaches or heart palpitations, you should immediately discontinue use of the instrument and seek a consultation with a medical, audiology or other hearing professional�...
- Page 46 46 | Regulatory Information Important Notice for Prospective Sound Generator Users Good health practice requires that a person with tinnitus have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator� Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists�...
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Page 47: Fcc Information
Such modifications could void the user’s authority to operate the equipment� Hereby, Starkey Hearing Technologies declares that the products listed above are in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU� A copy of the Declaration of Conformity can be obtained from the addresses below or docs�starkeyhearingtechnologies�com�... - Page 48 ® Bluetooth SIG, Inc� and any use of such marks by Starkey is under license� iOS is a trademark or registered trademark of Cisco in the U�S� and other countries and is used under license�...
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