Starkey tour ric 312 Operation Manual
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Starkey tour ric 312 Operation Manual

Receiver-in-canal
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RIC 312
(Receiver-In-Canal)
OPERATIONS MANUAL

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Summary of Contents for Starkey tour ric 312

  • Page 1 RIC 312 (Receiver-In-Canal) OPERATIONS MANUAL...

  • Page 3: Table Of Contents

    Table of Contents Overview RIC 312 Overview ............ 4 Preparation Batteries ..............5 Battery Indicators ............ 7 Tamper Resistant Battery Compartment ....7 Insertion and Removal ..........9 Operation On & Off ..............11 Switch: Volume Control & Multimemory ....11 Directional Settings ..........

  • Page 4: Ric 312 Overview

    RIC 312 Overview Features, Controls and Identification Your hearing system controls include: 1. Hearing Instrument 8. Retention Lock 9. Location of manufacturer’s 2. Cable name and model name 3. Receiver 10. Location of left/right side 4. Microphones receiver indicator 5. Switch 11.

  • Page 5: Preparation

    Preparation Batteries Your hearing system uses a battery as its power source. This battery size can be identified by the brown (312) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2.
  • Page 6 Preparation...

  • Page 7: Battery Indicators

    Preparation Battery Indicators An indicator will sound when the battery voltage is low. You have approximately 5 minutes* to replace the battery. An indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used.
  • Page 8 Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. • Dispose of used batteries immediately in the proper waste or recycling container. • Batteries vary in size and performance. Your hearing care professional is your best source for lifespan estimates and verification that you are using the proper size and type.

  • Page 9: Insertion And Removal

    Preparation Insertion and Removal To insert the earbud or earmold: 1. Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal. 2. Carefully place the hearing instrument behind your ear, wrapping it over the top of your ear.

  • Page 10: Helpful Hints

    Preparation Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax, or other unusual conditions warrant immediate consultation with a physician.

  • Page 11: Operation

    Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on.
  • Page 12 Operation Volume Control Your hearing system uses the switch to control volume. To increase volume, press then release the top part of the switch. To decrease volume, press then release the bottom part of the switch. Volume Settings Volume Level Tone Level 5 (More volume) Five beeps plus tone...
  • Page 13 Operation Multimemory Your hearing care professional can set up to four hearing programs for you. These additional programs are accessed by pressing the switch. When you press the switch, you may hear an alert indicating the device has changed to the next program. To advance through programs, press the top part of the switch.

  • Page 14: Directional Settings

    Operation Directional Settings Your hearing system has directional microphones to help improve speech understanding in noisy situations. Ask your hearing care professional about your particular directional settings. Telephone Use Your hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution.
  • Page 15 Operation Telecoil and Manual Switching Hearing instruments with a manual telecoil allow you to switch the devices to telephone mode when needed. Manually switched telecoils are activated by choosing the telecoil setting using the switch. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear.
  • Page 16 Operation DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.19-2007 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids), the...

  • Page 17: Direct Audio Input (Dai)

    Operation Direct Audio Input (DAI) My hearing system is set up for DAI use. My hearing system is not set up for DAI use. See page 19. Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player.
  • Page 18 Operation To access the battery with the DAI shoe attached: Hold the RIC and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the RIC on the side. Grasp the RIC in one hand and the DAI shoe in the other.

  • Page 19: Accessories

    Accessories Wireless Accessories* There are several wireless accessories that allow you to control and maximize the full potential of your hearing system. These include a remote control as well as wireless connection to your cell phone and entertainment system. Consult with your hearing professional to determine if your hearing aids have wireless capabilities and which accessories may be best for you.

  • Page 20: Hearing System Care

    Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone, and battery compartment; inspect the receiver, earbud or eartip and Wax Guard regularly. • Never use water, solvents, cleaning fluids or oil to clean your instrument.

  • Page 21: Service And Repair

    Hearing System Care Service and Repair If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing system fail or perform poorly, check the guide on the next page for possible solutions.

  • Page 22: Troubleshooting Guide

    Hearing System Care Troubleshooting Guide SYMPTOM POSSIBLE SOLUTIONS CAUSES Low battery Replace battery Blocked Clean or replace Wax earmold/tubing/ Guard as needed earbud Not Loud Enough Contact your hearing Hearing change care professional Clean both microphone Debris buildup and receiver with brush Low battery Replace battery Inconsistent...

  • Page 23: Tips For Better Communication

    Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings.

  • Page 24: For Your Family And Friends

    Tips for Better Communication • Develop realistic expectations of what your hearing instruments can and cannot do. • Better hearing with hearing instruments is a learned skill combining desire, practice and patience. For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak.

  • Page 25: Safety Information

    Safety Information Safety Information Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges.
  • Page 26 Safety Information Your hearing instruments should be stored within the temperature and humidity ranges of C (-40 F) to +60 C (140 F) and 10%-95% rH. Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50 C (122 Use on Aircrafts* The optional wireless capabilities that may be...

  • Page 27: Fda Information

    FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning...
  • Page 28 FDA Information The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.

  • Page 29: Fcc Information

    Such modifications could void the user’s authority to operate the equipment. Hereby, Starkey declares that the Tour RIC product family is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

  • Page 30: Limited Warranty

    (30) days of discovering the defect. There will be no cost to you for Starkey’s repair or replacement of the instrument itself, but the hearing professional may charge a fee for services he or she provides.
  • Page 31 DiscLaiMeR oF coNseQueNtiaL aND iNciDeNtaL DaMages: THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM STARKEY ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE HEARING INSTRUMENT, INCLUDING BY WAY OF EXAMPLE ONLY, EXPENSES TO DELIVER THE HEARING INSTRUMENT TO AN AUTHORIZED HEARING PROFESSIONAL, HOTEL ROOMS, OR LOST WAGES. THIS EXCLUSION...
  • Page 32 6700 Washington Avenue South Eden Prairie, MN 55344-3476 800.328.8602 www.starkey.com © 2012 Starkey. All Rights Reserved. 85241-000 3/12 BKLT0306-00-EE-ST Rev. A 0086...

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