Starkey BTE Behind-The-Ear Operation Manual

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Page 1 O p e r at i O n s M a n u a l Behind-the-ear...
Page 2: Table Of Contents
COntents About Your Hearing Instruments . . . . . . . . . . . . . . Features and Controls . . . . . . . . . . . . . . . . . . . . . . Open Fittings .
Page 3 Congratulations! You’ve just taken the first step on your journey toward better hearing . This manual is your guide to the use and care of your new hearing instruments . If you have questions, your hearing professional is trained and willing to help .
Page 4 aBOut yOur hearing instruMents You have Behind-The-Ear (BTE) hearing instruments . Your hearing instruments were chosen for you to treat your hearing loss . Your hearing professional will select the features specific to your hearing instruments . Your hearing instrument style is: BTE with custom earmold (page 12) BTE with open fit earbud (page 13) BTE with open custom earmold (page 13)
Page 5: About Your Hearing Instruments
aBOut yOur hearing instruMents Your BTE has two controls that operate the instrument: a volume control and a multimemory button . It is important that you are familiar with the control locations and functions on your instrument . Bte with CustOM earMOld...
Page 6: Features And Controls
Features and COntrOls earhOOk direCtiOnal MiCrOphOne sOund inlet VOluMe COntrOl MultiMeMOry ButtOn Battery COMpartMent with On/OFF COntrOl...
Page 7: Open Fittings
Open Fittings Your BTE may be configured for an open fitting . This method of fitting uses one of two different ear configurations, a soft earbud or an open custom earmold . Your hearing instrument is configured for an open fitting . Bte Open Fitting with earBud Bte Open Fitting with...
Page 8: Identification
identiFiCatiOn serial number and identification Each instrument can be identified by its serial number, located on the inside of the battery compartment . Left and right hearing instruments may be identified by the optional side indicator in the slot on the battery compartment .
Page 9: Batteries
Batteries Battery size Your hearing instruments use a size 13 battery . Your battery packages will have an orange mark . It is very important to use the correct size and type battery for your hearing instrument . Because of their size, it’s a good idea to change and replace batteries at a table or desk to reduce...
Page 10 Batteries Changing Batteries Remove the old battery by pushing it out the top of the fully opened door . dO nOt pull it out the side of the door . Place the new battery in the compartment with the plus (+) sign facing up .
Page 11 Batteries low Battery indicator Your hearing professional will check the box below if the low battery indicator for your instruments is turned on . The low battery indicator is turned on . When the low battery indicator is turned on, your hearing instruments will beep four times going from a high-to-low pitch when the battery’s voltage is low .
Page 12 Batteries locking the Battery Compartment Your BTE has a tamper- resistant, locking battery compartment . The lock switch is located on the bottom of the battery door . Locking the battery compartment is not necessary for normal operation . To lock the door, use an appropriate tool to slide the recessed switch to the left until...
Page 13 Batteries Battery Caution Because batteries can vary in performance, your hearing professional is your best source for lifespan estimates and verification that you are using the proper size and type . WA R NI N G : HEARING INSTRUMENT BATTERIES ARE DANGEROUS IF SWALLOWED.
Page 14: Earmold Insertion And Removal
earMOld insertiOn and reMOVal Your hearing instrument is connected to a custom earmold . Before placing the BTE with an earmold into your ear, be sure the battery is inserted and the battery door is closed securely . To insert the earmold, hold it with your thumb and forefinger on the outer side near the tubing .
Page 15 Open earMOld insertiOn and reMOVal Your hearing instrument is connected to an open earbud or open custom earmold . To insert the open earbud or open custom earmold, be sure the battery is inserted and the battery door is closed securely . Hold the thick grab handle outside of the earbud or open custom earmold,...
Page 16: Open Earmold Insertion And Removal
Open earMOld insertiOn and reMOVal With your fingertips, move the flexible retention lock into place by first curling and lifting the lock tip into the bowl of your ear . Use your fingertip to push the lock into a secure position in the bowl of your ear .
Page 17: On, Off And Volume Control
On, OFF and VOluMe COntrOl Your hearing instrument is “on” any time a functioning battery is properly placed in the compartment and the battery door is closed . Some hearing instruments are programmed to have a power on delay . The power on delay means that your instruments will take several seconds to power up once they have been turned on .
Page 18 On, OFF and VOluMe COntrOl If you open the door further, be careful that the battery does not accidentally fall out . To preserve battery life, it is recommended that you turn your instrument “off” any time it is not in use . The volume control enables you to adjust the amount of amplification provided by the instrument .
Page 19 On, OFF and VOluMe COntrOl The numbers on the control provide an orientation for the proper volume setting . To make sounds louder, rotate the control upward . When the control is set at “4,“ the volume is at the maximum level . To make sounds softer, rotate the control downward .
Page 20: Multimemory Settings
MultiMeMOry settings While your hearing instruments have many adjustments that are made automatically, the multimemory push button gives you adjustment control . You may select a different setting for your current listening environment, for example, when you are using the telephone or sitting in a noisy restaurant .
Page 21 MultiMeMOry settings When changing between memory settings, there may be an audible beep or indicator to let you know where each memory is located . For example, the hearing instrument will beep twice for memory 2, or provide a unique set of tones for a phone memory . Your hearing professional will work with you to set the memories to your preference .
Page 22 MultiMeMOry settings special instructions:...
Page 23 direCtiOnal MiCrOphOnes Your hearing instruments are equipped with directional microphones to help improve understanding in noisy situations like restaurants, parties, and other crowded environments . Your hearing professional will check the appropriate box below: Your directional microphones are activated automatically . Your directional microphones are activated by pushing the multimemory push button .
Page 24: Directional Microphones
direCtiOnal MiCrOphOnes When your instruments are in the directional mode, it is especially important that you face people you are listening to and keep them in your direct line of sight . special instructions:...
Page 25 using the telephOne Your hearing instruments are equipped with tools to help you effectively communicate on the telephone . Your hearing professional will check the box/boxes below that represent the telephone settings in your instruments . Your hearing instruments have the following telephone setting(s): Automatic telephone response Automatic telecoil...
Page 26: Using The Telephone
using the telephOne receiver on your ear as you normally would and the hearing instrument will select the telephone setting . Then, move the receiver back slightly to activate the phone response . Once the telephone is removed from the ear, the hearing instrument will switch back to the previous listening mode .
Page 27 using the telephOne special instructions:...
Page 28 using the telephOne Your hearing professional can provide you with additional information regarding devices and techniques for connecting with a variety of cordless and mobile telephones . Your BTE can connect directly to Bluetooth ® compatible mobile phones and devices through the ELI™...
Page 29: Direct Audio Input
direCt audiO input Your BTE is compatible with direct audio input (DAI) . This allows you to connect your instrument to another electronic sound source, such as a wireless FM system or audio and video equipment . To use the DAI, slide the DAI boot onto the bottom of the BTE, until it “clicks”...
Page 30 direCt audiO input When the DAI module is attached, the instrument’s telephone coil memory is available via the multimemory control . To remove the module, hold the BTE and DAI module, push from the underside of the boot and gently snap the two apart .
Page 31: Feedback
FeedBaCk Feedback is caused by amplified sounds escaping from the ear canal that make their way back to the instrument’s microphone . Your new instruments use the most advanced digital technology available with a unique feedback suppression program . If feedback occurs after the instrument has been inserted correctly and the volume set to a comfortable level, contact your hearing professional .
Page 32 handling and Care Your hearing instruments represent the ultimate in miniature technology, especially when you consider the environment in which they function . Heat, moisture, and foreign substances can result in degraded performance . Proper care and maintenance go a long way toward ensuring trouble-free performance .
Page 33: Handling And Care
handling and Care Custom earmold Cleaning and Care • Separate the hearing instrument from the earmold for cleaning . • Clean the earmolds daily using a soft, damp cloth . • You may use warm soapy water to clean the earmold .
Page 34 handling and Care • Remove the tubing from the BTE by using your fingernail to pull the colored nose cone away from the instrument . dO nOt pull On the tuBing. • Holding the tubing by the thicker area where the retention lock joins the tubing, gently pull the earbud or open...
Page 35 handling and Care general Cleaning information • It is a good idea to perform all cleaning and battery changes above a soft cloth on a desk or table . This will keep the instrument from a damaging fall to a hard surface if dropped .
Page 36 handling and Care general Care information • Store your hearing instruments in a dry, safe place away from direct sunlight or heat to avoid extreme temperature . • When not wearing your hearing instruments, turn them off and open the battery compartment door . •...
Page 37 handling and Care keep your hearing instruments away From Moisture • Your instruments may be so comfortable that you forget you are wearing them . Develop the habit of checking your ears before going swimming or taking a shower . Do the same with clothing pockets before they are washed .
Page 38 handling and Care when to Call your hearing professional • Severe reactions, discharge from the ear, excessive wax, or other unusual conditions warrant immediate medical attention . • Pain or soreness in or around the ear . This is normally caused by pressure from the earmold on a particularly sensitive area, and may easily be corrected through trimming and polishing by your hearing professional .
Page 39: Troubleshooting Guide
trOuBleshOOting guide syMptOM pOssiBle sOlutiOns Causes Low Battery Replace battery Blocked earmold Clean the Not Working tubing or canal devices opening (see page 30) Blocked earmold Clean the tubing or canal devices opening (see page 30) Not Loud Enough When was your Contact hearing last your hearing...
Page 40: Communication Strategies
COMMuniCatiOn strategies helpful reminders For you How quickly you adjust to your hearing instruments depends on how often you wear them . However, don’t assume that you will hear and understand all speech with your hearing instruments . When you first start, you will notice an increase in the noise levels around you .
Page 41 COMMuniCatiOn strategies • Looking at the person who is speaking and sitting face-to-face in a quiet room . • Minimizing distractions . For example, doing dishes at the sink and trying to have a conversation is difficult even for those with normal hearing .
Page 42 COMMuniCatiOn strategies • Letting others know what you need . Remember that most people don’t know you and cannot “see” your hearing problem . • Remembering you might have a memory setting for a specific situation . helpful reminders for your Friends and Family Many people initially treat hearing problems as an individual matter, something that can be dealt with by themselves .
Page 43 COMMuniCatiOn strategies • Speaking clearly and at a normal rate . Shouting or talking directly into the ear can actually make understanding more difficult . • Rephrasing rather than repeating the same words over, as you may find it easier to understand different words .
Page 44: Notes
nOtes...
Page 45 nOtes...
Page 46: Fda Information
Fda inFOrMatiOn The following additional information is provided in compliance with U .S . Food and Drug Administration (FDA) regulations: warning tO hearing aid dispensers. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that...
Page 47 . An audiologist is qualified by training and experience to assist in the © Starkey World Headquarters P .O . Box 9457, Minneapolis, MN 55440 Wm . F . Austin House, Bramhall Technology Park...

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