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Summary of Contents for Starkey RIC 312 i2400
- Page 1 Smartphone Compatible Standard Products O P E R A T I O N S M A N U A L RIC (Receiver-In-Canal)
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Page 2: Table Of Contents
Table of Contents Hearing Aid Overview RIC 13 Overview ....... . 4 RIC 312 Overview . -
Page 3: Hearing Aid
4 | RIC 13 Overview RIC 13 Overview | 5 Features, Controls and Identification Your hearing aid controls include: Hearing aid Cable Receiver Microphones Push button (user control) Battery compartment (on/off control), location of serial number Retention lock Location of manufacturer’s name and model name Location of left/right side receiver indicator... -
Page 4: Ric 312 Overview
6 | RIC 312 Overview RIC 312 Overview | 7 Features, Controls and Identification Your hearing aid controls include: Hearing aid Cable Receiver Microphone Rocker switch (user control) Battery compartment (on/off control), location of serial number Location of manufacturer’s name and model name Location of left/right side receiver indicator Instant fit earbud... -
Page 5: Preparation
8 | Preparation Preparation | 9 Batteries Your hearing aid uses a battery as its power source. This battery size can be identified by the brown (312) or orange (13) color code on the packaging. To insert or replace the battery: Use the finger prick on the battery door. -
Page 6: Insertion And Removal
10 | Preparation Preparation | 11 Insertion and Removal Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT. To insert the earbud or This could result in serious damage. If the door earmold: will not close securely, check that the battery Hold the cable at the bend in is inserted correctly. -
Page 7: Operation | 13
12 | Preparation Operation | 13 Power On & Off Helpful Hints • Minor irritation and/or inflammation may occur To turn ON: as your ear becomes accustomed to having an Insert a battery and completely close the battery object in it; if so, please contact your hearing door. -
Page 8: Volume Control
14 | Operation Operation | 15 Assigned User Control Settings To make sounds louder, activate the user control. Repeat this motion until you are at the minimum setting. The next time you activate the user control, Volume Memory Multiflex Mute the volume will increase one step. -
Page 9: Volume Control Indicators
16 | Operation Operation | 17 Volume Control Indicators Memory Change Your hearing professional may enable audible Your hearing professional may create multiple indicators, which highlight the current volume position. memories within your hearing aid. These additional memories can be accessed by activating the user control on your hearing aid. -
Page 10: Multiflex Tinnitus Level Control
18 | Operation Operation | 19 Multiflex Tinnitus Level Control Automatic Telephone Memory and Automatic Telecoil Your user control can also adjust the level of your Multiflex Tinnitus stimulus. Please refer to the section These options activate the telephone memory labeled Multiflex Tinnitus Technology (page 22) for automatically when used with a hearing aid compatible further information. - Page 11 20 | Operation Operation | 21 Manual Telephone Memory Ear-to-Ear Phone Streaming and Manual Telecoil The telephone memory in your hearing aid may be Manual access allows you to equipped with an ear-to-ear phone streaming option. switch the hearing aids into a When you enter your telephone memory, the audio telephone or telecoil memory, from your telephone will be streamed from the phone...
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Page 12: Multiflex Tinnitus Technology
22 | Multiflex Tinnitus Technology Multiflex Tinnitus Technology | 23 Introduction Up/Down Tinnitus Stimulus Control If your user control is configured as a dedicated up/ Multiflex Tinnitus Technology can be used as part down stimulus control, each time you activate the user of a tinnitus treatment program. -
Page 13: Adjustment
24 | Adjustment Adjustment | 25 Download the TruLink Hearing Control App Download the TruLink Hearing Control App for Apple Devices for Android Devices The TruLink Hearing Control app makes it easy The TruLink Hearing Control app makes it easy to control and adjust your hearing aids with your to control and adjust your hearing aids with your compatible Apple device. - Page 14 26 | Adjustment Adjustment | 27 Pairing Your Hearing Aid to an iOS Device You are now ready to use your iOS device to adjust your hearing aid. You can adjust either with the native To adjust your hearing aid with your iOS device, iOS controls or with the TruLink Hearing Control app.
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Page 15: Cell Phone Use
28 | Adjustment Adjustment | 29 Cell Phone Use Pairing Your Hearing Aid to an Android Device Your hearing aid is designed to work with iPhone. When the hearing aid is paired and powered on, To adjust your hearing aid with your Android incoming phone calls will route automatically to your device, you must ‘pair’... -
Page 16: Hearing Aid Care Hearing Aid Care
30 | Hearing Aid Care Hearing Aid Care | 31 Hearing Aid Care Keep your hearing aid clean. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment;... -
Page 17: Service And Repair
32 | Hearing Aid Care Hearing Aid Care | 33 Troubleshooting Guide Helpful Hints • When not wearing your hearing aid, open the battery door to allow any moisture to evaporate. SYMPTOM POSSIBLE SOLUTIONS CAUSES • Do not take apart your hearing aids or insert the cleaning tools inside them. -
Page 18: Tips For Better Communication
34 | Tips for Better Communication Tips for Better Communication | 35 For Your Family and Friends Your hearing professional will recommend an appropriate schedule to help you adapt to your Your family and friends are also affected by your new hearing aid. -
Page 19: Regulatory Information
36 | Regulatory Information Regulatory Information | 37 Safety Information We are required by regulations to provide the following warnings: WARNING: INTENDED USE: Use of wireless hearing aids directly next to other electronic An air conduction hearing aid is a wearable sound- equipment should be avoided because it could result in improper performance. - Page 20 38 | Regulatory Information Regulatory Information | 39 IMPORTANT NOTICE FOR PROSPECTIVE HEARING rating for the hearing aid immunity to the rating for the mobile phone emissions. For example, the sum of a hearing aid rating of 2 (M2/T2) and a telephone AID USERS rating of 3 (M3/T3) would result in a combined rating that equals at least 5 Good health practice requires that a person with a hearing loss have a medical...
- Page 21 40 | Regulatory Information Regulatory Information | 41 WARNING TO HEARING CARE PRACTITIONER The use of any sound generating tinnitus therapy instrument should be only on the advice and in consultation with your audiologist or hearing care practitioner. A hearing care practitioner should advise a prospective sound generator user to Your hearing professional will properly diagnose and fit the instrument to your consult promptly with a licensed physician (preferably an ear specialist) before personal needs and requirements.
- Page 22 Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained from the addresses on the following page or docs.starkeyhearingtechnologies.com Starkey Labs Canada Co. 2476 Argentia Road, Suite 301 Mississauga, ON L5N 6M1...
- Page 23 RIC 312 50 Gain Data 60 Gain Data ANSI/IEC IEC OES ANSI/IEC IEC OES Measurement 2cc Coupler Coupler 2cc Coupler Coupler RECEIVER-IN-CANAL Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) RTF OSPL90 (dB SPL) i2400 | i2000 | i1600 Peak Gain (dB) HFA Full-On Gain (dB) RTF Full-On Gain (dB) Matrices: 115/50, 120/60...
- Page 24 RIC 312 AP 60 AP Gain Data 70 AP Gain Data ANSI/IEC IEC OES ANSI/IEC IEC OES Measurement 2cc Coupler Coupler 2cc Coupler Coupler RECEIVER-IN-CANAL ABSOLUTE Peak OSPL90 (dB SPL) POWER HFA OSPL90 (dB SPL) RTF OSPL90 (dB SPL) i2400 | i2000 | i1600 Peak Gain (dB) HFA Full-On Gain (dB) RTF Full-On Gain (dB)
- Page 25 RIC 13 50 Gain Data 60 Gain Data ANSI/IEC IEC OES ANSI/IEC IEC OES Measurement 2cc Coupler Coupler 2cc Coupler Coupler RECEIVER-IN-CANAL Peak OSPL90 (dB SPL) HFA OSPL90 (dB SPL) RTF OSPL90 (dB SPL) i2400 | i2000 | i1600 Peak Gain (dB) HFA Full-On Gain (dB) RTF Full-On Gain (dB) Matrices: 115/50, 120/60...
- Page 26 RIC 13 AP 60 AP Gain Data 70 AP Gain Data ANSI/IEC IEC OES ANSI/IEC IEC OES Measurement 2cc Coupler Coupler 2cc Coupler Coupler RECEIVER-IN-CANAL ABSOLUTE Peak OSPL90 (dB SPL) POWER HFA OSPL90 (dB SPL) RTF OSPL90 (dB SPL) i2400 | i2000 | i1600 Peak Gain (dB) HFA Full-On Gain (dB) RTF Full-On Gain (dB)
- Page 27 Apple, the Apple logo, iPhone, iPad, iPod touch, Apple Watch and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a registered service mark of Apple Inc. © 2018 Starkey Hearing Technologies. All Rights Reserved. 86135-056 4/18 BKLT2989-00-FR-XX-CN...
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Questions and answers
I get feedback. I get a squeel
To fix feedback or squealing issues with the Starkey RIC 312 i2400 hearing aid, follow these steps:
1. Check the Fit – Ensure the hearing aid and eartip are properly inserted in your ear. A loose fit can cause feedback.
2. Clean the Hearing Aid – Use a cleaning brush or soft cloth to remove debris from the microphone, receiver, and earbud. Earwax buildup can cause feedback.
3. Inspect the Wax Guard – Replace the Hear Clear™ wax guard if it is clogged with earwax.
4. Reduce Volume – Lower the volume slightly to see if the feedback stops.
5. Check for Obstructions – Ensure that no clothing, hats, or other objects are too close to the hearing aid microphone, as they can cause feedback.
6. Consult a Hearing Professional – If the issue persists, your hearing professional may need to adjust the hearing aid settings or check for other issues.
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