Using Voicemail - Toshiba DP 5000 Series Quick Reference Manual

Using Voicemail

To log into voicemail the first time
1. Dial 850 or press the V.M. Login key if it is programmed
2. Voicemail will answer and ask for a security code. The default code is your extension + 997. Example,
Your extension is 2005. Your security code would be 2005997.
3. The system will greet you with a new user tutorial. It will guide you through recording your name,
personal greeting and changing the security code.
To check messages
1. Dial 850 or press the V.M. Login key if it is programmed.
2. Voicemail will answer and ask for your security code. Enter your voicemail security code followed by
#. If you have not setup voicemail before refer to the above instructions.
3. The system will greet you with the number of messages you have. Press 1 to play messages. Listen to
the prompts or use the softkeys below the LCD to save or delete messages.
4. Hang up when you are done.
To check messages from outside the system
1. Call into voicemail. To do this will depend on how your system is configured. If a human answers the
phone during the day the easiest way is to ask them to transfer you to any voicemail box. If you have
a personal DID call your number and wait for your own voicemail to pick up. At night time most
systems will have the voicemail answer the calls.
2. When you hear the voicemail greeting play press the * key.
3. The system will ask you for your user ID. This is your extension number.
4. The system will ask you for your security code. Enter it now.
5. You will now hear the voicemail menu for your mailbox. You can check messages, or change your
greeting just as if you were internal to the system.
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