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TECHNICAL SUPPORT
Technical Support is available Monday through Friday, 8:00 AM to 8:00 PM EST
excluding holidays. Before calling or emailing Technical Support please ensure you
have read the entire installation guide.
To be able to help you, Technical Support will need you to provide:
• Login name
UPLINK Technical Support
3330 Cumberland Blvd. Suite 700
ATLANTA, GA 30339
1-(888) 9-UPLINK, 1-(888)-987-5465
Fax 1-(888)-542-9105
Log in: https://login.uplink.com
For Customer Support, call 1-888-9-UPLINK, or visit www.uplink.com
DESCRIPTION
The Uplink CDMAEZ is an "always on," multi-purpose, FCC-certified device capable of
sending and receiving alarm signals or other data over the CDMA Cellular Network.
When connected to an alarm system, the CDMAEZ will send alarm signals over the
cellular network to Uplink's alarm processing center, that will forward the signals to
the appropriate monitoring station and/or selected email addresses.
The CDMAEZ can be connected to an alarm system using up to four inputs on
the CDMAEZ. Each of these inputs can be set up to send a selected signal to the
monitoring station. Contact ID, SIA, Modem IIe/IIIa
are supported.
The CDMAEZ also has two configurable relay outputs to send signals to alarm panels
or control other devices.
4
®
CDMAEZ
• Password
• Serial number of the unit
CDMA Universal
Alarm Communicator
and 4/2 (:20 PPS) formats
2
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