Uplink 4550 Installation & User Manual
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Uplink 4550 Installation & User Manual

4g cellular alarm communicator
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4G CELLULAR
ALARM COMMUNICATOR
INSTALLATION
USER'S GUIDE
®
4550
&

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Summary of Contents for Uplink 4550

  • Page 1 ® 4550 4G CELLULAR ALARM COMMUNICATOR INSTALLATION & USER’S GUIDE...
  • Page 2 ® 4550 © 2012 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink Security LLC. No part of this publication may be reproduced or used in any form without permission in writing from Uplink. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems.

  • Page 3: Table Of Contents

    A. General Considerations ........15 B. DIP Switch Settings ..........15 C. LEDs ..............16-18 D. Locating and Installing the 4550 ......19-21 E. Connecting the 4550 to the Alarm Panel and Telephone Jack ..........22-24 F. Activating the 4550 Unit........25-26 G.

  • Page 4: Introduction

    Once the 4550 communicates with the alarm panel, it transmits the alarm information to the central station receiver in Contact ID (SIA-DC05), SIA (SIA-DC03), Pulse 4/2 or Modem IIe/IIIa/IIIa formats.

  • Page 5: Key Features

    Telephone Network (PSTN) as the communications path for sending event information. C. Panel to 4550 Cable Supervision. Monitors continuity of the cable connecting the panel’s telephone dialer to the 4550. This feature is activated through the web site www.uplink.com or by calling Uplink Customer Service at 1-888-9-UPLINK (1-888-987-5465).
  • Page 6 • No Central Station Acknowledgement • AC Loss • Low or Missing Battery • Telco Line Loss • Panel/MODEL 4550 Cable Supervision Trouble • Activation of Input(s) • Unit Disabled by Dealer Command • Watchdog Circuit Activation • Any Failure Condition F.
  • Page 7 KEy FEATURES (cont.) J. Easy Service Initiation. Ships with an active SIM card, with easy activations available via the Web at www.uplink.com or by calling Uplink Customer Service at 1-888-9-UPLINK (1-888-987-5465). Requires the central station receiver phone number and/or its IP address and Port number.

  • Page 8: Warranty Information And Liability Waiver

    Uplink equipment fails because of a defect in materials or workmanship within the warranty period, Uplink will, at its sole option and at no charge, repair or replace it. Uplink’s agreement to repair (using new or reconditioned parts) or replace (with a comparable new or reconditioned Uplink unit) is the exclusive remedy with respect to Uplink equipment found to be defective in materials or workmanship;...

  • Page 9: Indemnification

    OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND NON-OBSOLESCENCE. THE FOREGOING WARRANTY FURTHERMORE DOES NOT COVER UPLINK DEVICES THAT (A) HAVE BEEN IMPROPERLY INSTALLED, MAINTAINED, OR SERVICED; (B) HAVE BEEN TAMPERED WITH OR DEFACED; OR (C) HAVE BEEN SUBJECTED TO ABUSE OR A HOSTILE OPERATING ENVIRONMENT.

  • Page 10: Limitations Of Liability

    ® 4550 WARRANTy INFORMATION AND LIABILITy WAIvER (cont.) or impliedly caused by you or your employees, agents, or representatives in connection with this Agreement; or (d) any claim that an application of the Product or your actions in distributing the Product or integrating it with other hardware, software, or systems infringe the intellectual property rights of a third party.

  • Page 11: Fcc And Industry Canada Regulatory Compliance

    4G CELLULAR ALARM COMMUNICATOR FCC & INDUSTRy CANADA REGULATORy COMPLIANCE Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 12: Part 68

    This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of the cover of the 4550 is a label that contains the product identifier, US: 3F0MO00BANYNETFDM. If requested, this number must be provided to the telephone company.
  • Page 13 The 4550 is not designed to be repaired in the field by an Installer. Repairs to this unit should only be undertaken by qualified Uplink Security personnel.

  • Page 14: Fcc Rf Exposure Information

    ® 4550 FCC RF ExPOSURE INFORMATION In August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency electromagnetic energy emitted by FCC regulated transmitters.

  • Page 15: Technical Support

    Before calling technical support please ensure to have read the installation guide completely. Technical support requires the caller to provide: • Login name • Password • Serial number of the 4550 UPLINK Technical Support 1600 Parkwood Circle, Suite 500 Atlanta, GA 30339 1-888-9-Uplink (1-888-987-5465) Fax: 770-693-3501 For Customer Support, call 888-987-5465, or visit www.uplink.com...

  • Page 16: Installation

    Proximity to a Plug for the AC transformer. c. Proximity to the alarm panel and where to route the 4550 unit’s relay outputs that connect to the alarm panel unit’s inputs, and vice versa. d. Proximity to the RJ31X Telco jack from the telephone system.

  • Page 17: Leds

    1 minute. Then power must be removed and S1 restored to its OFF position. All website configurations will be erased by using S1. C. LEDs Normal Mode: Upon initial power up, the 5 LEDs on the 4550 will begin to function as follows: LED STATUS MEANING...
  • Page 18 ® 4550 INSTALLATION (cont.) LED STATUS MEANING Trouble LED (#3) GREEN All 3 Output Relays Normal One or more Output Relay Off-Normal GSM Comm LED (#4) GREEN Unit registered on the network Flashing Waiting for an ACK from the Central Station...
  • Page 19 4G CELLULAR ALARM COMMUNICATOR INSTALLATION (cont.) RSSI Mode: When the 4550 is placed in Received Signal Strength Indicator (RSSI) Mode by turning Dipswitch S4 to ON, the five LEDs indicate the following signal strength information: RECEIVED SIGNAL APPEARANCE OF LEDs (#1 thru #5) STRENGTH ≥...

  • Page 20: Locating And Installing The 4550

    INSTALLATION (cont.) D. Locating and Installing the 4550 The 4550 is housed in a plastic enclosure and requires an additional 16.5 VAC – 45VA transformer (Recommended Transformers: ELK TRG1640, MG Electronics Model MGT1640 or equivalent) and backup 1.4 AH battery (Recommended Battery: Powersonic PS-1212 or equivalent).
  • Page 21 Note: All Circuits are power-limited, except for battery connections. A ¼ inch To Alarm Panel spacing is required between power- limited circuits and non-power limited circuits for UL compliant installations FIGURE 1: PARTS ON THE 4550 PC BOARD (INSTALLATION continued next page)
  • Page 22 4550 INSTALLATION (cont.) Position the bottom of the 4550 enclosure where it will be installed. Use four (4) #6 screws and mount the unit using the four holes in the enclosure’s plastic bottom. The 4550 unit’s dimensions are shown in Figure 2.

  • Page 23: Connecting The 4550 To The Alarm Panel And Telephone Jack

    Disconnect the Positive and Negative connections to the battery. E. Connecting The 4550 to the Alarm Panel and Telephone Jack IMPORTANT: Make all of the connections to the 4550 in the powered down state. Once all of the connections have been established, turn power on.
  • Page 24 Telephone Line Supervision Circuit. 4. Outputs The 4550 has three relay outputs that can be used to activate inputs on the alarm panel or for other local purposes. Decide on how to use these outputs, then wire them to terminal strip JP10 as follows:...
  • Page 25 Failure to receive ACK from Central Station Energized open (N.C.) Total failure of Model 4550 See Figure 3 as an example of how to connect the 4550 to the alarm panel and the telephone line. FIGURE 3: CONNECTIONS BETwEEN THE 4550 AND THE AlARM PANEl...

  • Page 26: Activating The 4550 Unit

    “Step 2. Rapid Signup – please provide Login & Contact Information.” Fill out this form, then click Sign Up. f. Select the UPLINK DEALERS new/existing dealers button at the top of the page. Enter the Login Name and Password. Wait about 20 seconds for the next web page to completely load.
  • Page 27 Activation is complete once a successful test message is displayed. Existing Dealer 4550 Activation: For dealers/customers who already have an account with Uplink, go to the Uplink web site (www.uplink.com). a. Enter the Login Name and Password. Wait about 20 seconds for the next web page to completely load.

  • Page 28: Programming And Central Station Reporting

    The following parameters can be configured from the Dealer Web Site; 1. Dialer Intercept Mode Status (Default=Intercept determined by Line Monitor). The 4550 normally uses its built-in Telephone Line Monitoring circuit to determine whether the unit should intercept the alarm panel’s digital dialer or leave it connected to the premises telephone line.
  • Page 29 6. D efinition of Output Relay (Default = #1 Loss of Cellular Service, #2 Central Station ACK Failure, #3 Total Unit Failure) There are 11 Trouble states that can be declared by the 4550. Each of these states can be programmed from the Dealer Web Site to activate one of the three Output Relays.

  • Page 30: Default Event/Email Messages

    4550 that can be sent to the central station receiver. See APPENDIx B for a list of the default event codes transmitted by the 4550. H. Default Event/Email Messages Email and Text Messaging will only be available for Status events (e.g., Low Battery, Test, etc.) and state transitions on the 2 Inputs of the 4550.

  • Page 31: Completing The Installation And Testing

    If using one or both of the inputs on the 4550, check to ensure both are properly activated and reporting to the central station. e. If using one or more of the Output Relays on the 4550, then go back to the Dealer Web Site and use the Switch Output Relay command to test each relay.

  • Page 32: Specifications

    ® 4550 SPECIFICATIONS Panel to 4550 Interface Line Voltage 48 VDC On-Hook Dial tone 350 + 440 Hz +/- 0.2% Distortion All tones less than 2.0% DTMF twist accuracy +/- 1 dB Panel tones +/- 0.2% Receive level minimum - 45 dBm...
  • Page 33 4G CELLULAR ALARM COMMUNICATOR SPECIFICATIONS (cont.) Power (continued) Maximum Battery charging 400 mA for 1.3aH battery current 700 mA for 4.5aH battery Maximum full charge DC voltage 13.6V +/- 0.2V Maximum Ripple 20mV Battery Operating Temperature -20° to +50° C Range Radio Frequencies...

  • Page 34: Appendix A: Contact Id, Sia, And Modem Iie/Iiia/Iiia 2 Event Codes

    CONTACT ID, SIA & MODEM II /III /III EvENT CODES Following is a list of event codes that can be sent to the central station receiver for events generated by the 4550 unit: EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/llla/lllla...
  • Page 35 4G CELLULAR ALARM COMMUNICATOR APPENDIx A: CONTACT ID, SIA & MODEM II /III /III EvENT CODES (cont.) EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/llla/lllla EVENT CODE EVENT CODE Low Battery Restoral R302 Low Temperature E159 Low Temperature Restoral R159 Medical Alarm E100 Medical Restoral...
  • Page 36 ® 4550 APPENDIx A: CONTACT ID, SIA & MODEM II /III /III EvENT CODES (cont.) EVENT DESCRIPTION CONTACT ID SIA DC-03 MODEM lle/llla/lllla EVENT CODE EVENT CODE Test E602 Trouble (generic) E300 Trouble Restoral (generic) R300 Trouble, System Peripheral E330...

  • Page 37: Appendix B: 4550 Default Event Codes

    APPENDIx B: MODEL 4550 DEFAULT EvENT CODES The 4550 can be set to send both the Alarm/Trouble condition and the Restoral condition for all of the events listed below. Reporting individual events can be controlled from the Dealer Web Site.
  • Page 38 ® 4550 APPENDIx B: 4550 DEFAULT EvENT CODES (cont.) EVENT DESCRIPTION CONTACT SIA DC-03 MODEM ZONE NO. ID EVENT EVENT lle/llla/llla REPORTED CODE CODE Watchdog Circuit Trouble E616 Watchdog Circuit Restoral R616 Input 1 Alarm E140 Input 1 Normal R140...
  • Page 39 4G CELLULAR ALARM COMMUNICATOR UPlINK 4G CEllUlAR AlARM COMMUNICATOR INSTAllATION, OPERATION AND PROGRAMMING GUIDE © 2012 Uplink Security LLC. All rights reserved. Uplink is a trademark of Uplink Security LLC. GUIDE 00-25580-874 (REV. A) ® 1600 PARKWOOD CIRCLE, SUITE 500, ATLANTA, GA 30339 888-987-5465 (888-9-UPLINK) WWW.UPLINK.COM...
  • Page 40 ® FOR SALES & PRODUCT INFORMATION Uplink 1-(888) 9-UPLINK sales@uplink.com www.uplink.com FOR TECHNICAL SUPPORT Please visit our website at www.uplink.com.

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