Product Status Messages - Epson XP-6000 User Manual

• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store,
selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic:

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also press the
LCD screen message
Printer error. Turn on the
printer again. See your
documentation for more
details.
Ink is low.
You need to replace the
following ink
cartridge(s).
The printer's borderless
printing ink pad is
nearing the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The printer's borderless
printing ink pad has
reached the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
Solving Problems
help button to see help information and how-to instructions on the screen.
Condition/solution
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam or any protective material inside the
product. If there is no paper jam or protective material, contact Epson for
support.
You can continue printing until you are prompted to replace the ink
cartridges. Make sure you have replacement cartridges available. You
cannot print after an ink cartridge is expended.
The ink cartridge is expended. Replace the cartridge.
The ink pads are near the end of their service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the OK button.)
The ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
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