Page 1 XP-6000 User's Guide...
Page 3: Table Of Contents
Using Power Saving Settings ......................26 Changing the Sleep Timer Settings ....................26 Changing the Power Off Timer Settings ..................27 Epson Connect Solutions for Smartphones, Tablets, and More ............28 Setting Up Epson Connect Services....................29 Using Epson Email Print ....................... 30 Using the Epson iPrint Mobile App ....................
Page 4 Using Epson Print and Scan App with Windows Tablets ..............37 Using the Mopria Print Service ......................37 Wi-Fi Networking ............................39 Network Security Recommendations ....................39 Wi-Fi Infrastructure Mode Setup......................40 Selecting Wireless Network Settings from the Control Panel ............41 Wi-Fi Direct Mode Setup ........................
Page 5 Changing the Language of the Printer Software Screens ............100 Changing Automatic Update Options ..................101 Printing with the Built-in Epson Driver - Windows 10 S..............102 Selecting Print Settings - Windows 10 S..................102 Printing on a Mac ..........................105 Selecting Basic Print Settings - Mac ....................
Page 6 Control Panel Scanning Options ..................... 128 Changing Default Scan Job Settings ..................129 Starting a Scan Using the Epson Scan 2 Icon ................130 Starting a Scan from a Scanning Program................... 132 Starting a Scan from a Smart Device................... 134 Scanning in Epson Scan 2 .......................
Page 7 Epson TIFF and Multi-TIFF File Settings ..................157 Using Memory Cards with Your Product ....................158 Inserting a Memory Card ........................158 Memory Card Types ........................159 Memory Card File Specifications ....................160 Removing a Memory Card......................160 Printing from a Memory Card ......................162 Viewing and Printing Photos......................
Page 8 Checking Cartridge and Maintenance Box Status - Windows............208 Checking Cartridge and Maintenance Box Status - Mac ............. 211 Purchase Epson Ink Cartridges and Maintenance Box ..............212 Ink Cartridge and Maintenance Box Part Numbers..............212 Removing and Installing Ink Cartridges.................... 213 Printing with Black Ink and Expended Color Cartridges ..............
Page 9 Cleaning the Print Head Using the Product Control Panel ............232 Cleaning the Print Head Using a Computer Utility..............233 Aligning the Print Head Using the Product Control Panel ..............236 Cleaning the Paper Guide ........................ 237 Cleaning and Transporting Your Product ..................... 239 Cleaning Your Product ........................
Page 10 Incorrect Colors ........................... 279 Solving Scanning Problems ......................280 Scanning Software Does Not Operate Correctly ................. 280 Cannot Start Epson Scan 2 ......................280 Scanning is Slow ......................... 281 Solving Scanned Image Quality Problems ..................282 Image Consists of a Few Dots Only..................... 282 Line of Dots Appears in All Scanned Images................
Page 11 Scanned Image Edges are Cropped ................... 285 Solving Memory Card Problems....................... 285 Memory Card Does Not Fit Into a Slot ..................285 Cannot View or Print Photos from a Memory Card or Device ............286 Cannot Transfer Photos to or from a Memory Card or Device ............. 286 Uninstall Your Product Software.......................
Page 12 Trademarks ............................309 Copyright Notice..........................309 libTIFF Software Acknowledgment....................310 A Note Concerning Responsible Use of Copyrighted Materials........... 311 Default Delay Times for Power Management for Epson Products ..........311 Copyright Attribution ........................311...
Page 13: Xp-6000 User's Guide
XP-6000 User's Guide Welcome to the XP-6000 User's Guide. For a printable PDF copy of this guide, click here.
Page 14: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Page 15: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and light home button The + and – buttons stop button back button The arrow buttons and the OK button reset button start button Parent topic: Using the Control Panel...
Page 16: Adjusting Control Panel Position
Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Using the Control Panel The LCD Screen Displays various status information; select an icon to check its status or adjust its settings Menu options Select a tab to view different options and settings Setting options...
Page 17: Status Icon Information
Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Indicates the supply status. Select the icon to view the ink and maintenance box levels. Indicates the network connection status.
Page 18 • To navigate the menus, press the arrow buttons to move the highlighted cursor and press the OK button to confirm your selection. • To change a setting, press the arrow buttons to highlight the setting and press the OK button.
Page 19: Entering Characters On The Lcd Screen
• To enter a value in a field, press the arrow buttons to highlight the field and press the OK button to display the on-screen keyboard. Parent topic: Using the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
Page 20: Changing Lcd Screen Language
Indicates the character count and maximum number of characters allowed Moves the cursor left or right Switches display between uppercase and lowercase letters or number and symbol sets Switches display between letters or numbers and symbols Changes the keyboard layout Displays a list of common domain names to choose from Enters a space Select when you are done entering your password...
Page 21: Adjusting The Screen Brightness
3. Select Basic Settings. 4. Select Language. 5. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3.
Page 22: Product Parts Locations
4. Select LCD Brightness. 5. Press the – or + buttons to decrease or increase the brightness. 6. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back...
Page 23: Product Parts - Front
Product Parts - Front Front cover Output tray Paper cassette 1 Paper cassette 2 Paper cassette edge guides Legal-size paper guide Parent topic: Product Parts Locations...
Page 24: Product Parts - Inside
Product Parts - Inside Document cover Scanner glass Memory card slot...
Page 25 USB port for external USB devices Scanner unit Ink cartridge holder Control panel Power button Parent topic: Product Parts Locations...
Page 26: Product Parts - Back
Product Parts - Back AC inlet Rear cover (duplexer) USB port for computer connections Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 27: Changing The Power Off Timer Settings
2. Select Settings. You see a screen like this: 3. Select Basic Settings. 4. Select Sleep Timer. 5. Select a time period between 3minutes and 15minutes. Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. 1.
Page 28: Epson Connect Solutions For Smartphones, Tablets, And More
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 29: Setting Up Epson Connect Services
Related topics Wi-Fi Networking Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel. 1. Press the home button, if necessary.
Page 30: Using Epson Email Print
Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 31: Using The Epson Iprint Mobile App
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Page 32: Using Epson Scan To Cloud
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 33: Using Airprint
Wi-Fi Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.
Page 34: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 35: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 36: Using Fire Os Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 37: Using Epson Print And Scan App With Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 38 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 39: Wi-Fi Networking
Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Page 40: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 41: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 42 You see a screen like this: 6. Select the name of your wireless network or press the + button to enter the name manually. If you are entering the name manually, use the displayed keyboard to enter your network name. Note: The network name and password are case sensitive.
Page 43 • To delete the previous character, select • To enter numbers and symbols, select AB1#. • To enter a space, select • To finish entering your network name or password, select OK. 7. Select the Enter Password field and use the displayed keyboard to enter your network password. 8.
Page 44: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 45 You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Start Setup again. You see a screen like this:...
Page 46: Wi-Fi Protected Setup (Wps)
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen and enter the displayed password. Note: You can also scan the QR Code on the LCD screen to view online setup instructions. 7.
Page 47: Printing A Network Status Sheet
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you press Start Setup within two minutes of activating WPS on your router. 7.
Page 48: Changing Or Updating Network Connections
You see a screen like this: 3. Select Network Settings. 4. Select Network Status. 5. Select Print Status Sheet. 6. Press the start button to print the status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Related tasks...
Page 49: Accessing The Web Config Utility
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 50: Disabling Wi-Fi Features
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 51 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Start Setup to disable Wi-Fi. 8. When finished, press the home button to return to the Home screen. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet...
Page 52: Loading Paper
Loading Paper in Cassette 2 (Lower Cassette) Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Loading Paper in Cassette 1 (Upper Cassette) You can load photo paper and other media in these sizes in the upper paper cassette: •...
Page 53 2. Open the front cover until it clicks. 3. Slide out the upper paper cassette. (The upper cassette has a 1 label on the right side.) Note: If the cassette is too far inside the product to reach, turn the product off and on again. The cassette moves to the correct position.
Page 54 4. Slide the edge guides outward. 5. Insert paper with the glossy or printable side facedown until it touches the back of the cassette.
Page 55 6. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper is under the tabs on the edge guides. 7. Slide the cassette into the product until the end of the cassette is even with the front of the product. Keep the cassette flat as you slide it.
Page 56: Loading Paper In Cassette 2 (Lower Cassette)
8. Slide the output tray out. 9. If prompted by the product's LCD screen, select the size and type of the paper you loaded, and select OK. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
Page 57 1. Slide in the output tray. 2. Open the front cover until it clicks.
Page 58 3. Pull on the front cover to slide out the lower paper cassette. 4. Slide the edge guides outward.
Page 59 5. Insert paper with the glossy or printable side facedown and slide it until it touches the back of the cassette. Note: Load envelopes printable side facedown and flap edge left, as shown.
Page 60 6. If you are loading paper in one of these sizes, use the legal-size paper guide as shown: Folio (8.5 × 13 inches [216 × 330 mm]) or Legal (8.5 × 14 inches [216 × 356 mm]). • Folio (8.5 × 13 inches [216 × 330 mm]): Align the paper with the marked line, as shown. •...
Page 61 7. Slide the side edge guides against the paper, but not too tightly. Note: Make sure the paper is under the tabs on the edge guides. 8. Slide the cassette into the product. Keep the cassette flat as you slide it.
Page 62 9. Slide the output tray out. 10. If prompted by the product's LCD screen, select the size and type of the paper you loaded, and select OK. Note: You can quickly select frequently used paper settings by selecting Favorite Paper Settings. Always follow these paper loading guidelines: •...
Page 63: Paper Loading Capacity
1 sheet [89 × 127 mm] to 8.5 × 44 inches [216 × 1117.6 mm]) Envelopes — 10 envelopes *: Available only when printing from a computer or Epson iPrint. Epson Paper Capacity Paper type Loading capacity Cassette 1 Cassette 2 Epson Bright White Paper —...
Page 64: Double-Sided Printing Capacity
Using the Epson iPrint Mobile App Double-sided Printing Capacity Automatic Double-sided Printing You can automatically print double-sided on Epson Bright White Paper or plain papers in the following sizes: • Letter (8.5 × 11 inches [216 × 279 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) •...
Page 65: Borderless Paper Type Compatibility
Epson Premium Presentation Paper Letter (8.5 × 11 inches 1 sheet Matte Double-sided [216 × 279 mm]) *: Available only when printing from a computer or Epson iPrint. Parent topic: Loading Paper Related tasks Using the Epson iPrint Mobile App...
Page 66: Available Epson Papers
(Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Page 67 S042183 [216 × 279 mm]) S041667 11 × 14 inches S041466 (279 × 356 mm) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 68: Paper Or Media Type Settings - Printing Software
Select this paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Copier paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy...
Page 69 4. Select Paper Source Setting. You see this screen: Note: To turn off the automatic display of the paper settings selection screen after you load paper in the cassettes, set the Paper Configuration setting to Off. If you do this, you will not be able to use AirPrint.
Page 70: Paper Or Media Type Settings - Control Panel
For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Iron-on Cool Peel Transfer paper Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy...
Page 71: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
Page 72 2. Do one of the following to place your originals: • Single sheet: Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. • ID card: Place an ID card 0.2 inch (5 mm) away from the corner mark on the scanner glass as shown.
Page 73 • Multiple photos for scanning: You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2. Make sure your photos are at least 0.6 inch × 0.6 inch (15 × 15 mm) in size, and placed away from each other and from the corner mark on the scanner glass as shown.
Page 74 3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
Page 75: Copying
Copying Books, ID Cards, or Borderless Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass.
Page 76: Restoring Photos While Copying
5. To print more than one copy, press the + or – button to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 6.
Page 77 You see a screen like this: 6. Select Copy/Restore Photos. 7. Make sure the Restore Color setting is set to On. 8. Select your other paper and print settings as necessary and press the right arrow button. 9. Select Start Scanning. Your originals are scanned and a preview with restored colors appears on the LCD screen.
Page 78: Copying Books, Id Cards, Or Borderless Photos
Parent topic: Copying Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can also copy a photo and print it without any borders. 1.
Page 79: Copying Options
7. To print more than one copy, press the + or – button to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 8.
Page 80 Copying option Available settings Description Reduce/Enlarge Actual Size Copies the original at its full size or 100% magnification Auto Fit Page Automatically sizes the image to fit the paper size you selected 45%->195% and Automatically converts from one size to another other conversions Paper Size Various sizes...
Page 81: Printing From A Computer
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 82: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 83 5. Select the size of the paper you loaded as the Document Size setting. 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.
Page 84: Print Quality Options - Windows
Related references Borderless Paper Type Compatibility Double-sided Printing Capacity Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper.
Page 85 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge.
Page 86 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 6.
Page 87: Double-Sided Printing Options - Windows
8. Print a test copy of your double-sided document to test the selected settings. 9. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related references Double-sided Printing Capacity Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided...
Page 88: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 89 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 90: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 91: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 92: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 93: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 94 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
Page 95: Extended Settings - Windows
You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect;...
Page 96: Printing Your Document Or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 97 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Page 98: Checking Print Status - Windows
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. •...
Page 99: Selecting Default Print Settings - Windows
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
Page 100: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
Page 101: Changing Automatic Update Options
5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature.
Page 102: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 103 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button.
Page 104 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9.
Page 105: Printing On A Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Page 106: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
Page 107 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 108 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 109 You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Page 110: Print Quality Settings - Mac
Print Quality Settings - Mac You can select any of the Print Quality settings to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper. Fast Economy For the fastest printing with draft quality.
Page 111: Selecting Page Setup Settings - Mac
Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 112: Selecting Print Layout Options - Mac
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 113: Selecting Double-Sided Printing Settings - Mac
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 114: Double-Sided Printing Options And Adjustments - Mac
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Page 115: Managing Color - Mac
Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 116: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 117: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 118: Printing Preferences - Mac
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 119: Printing Your Document Or Photo - Mac
Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Page 120: Checking Print Status - Mac
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...
Page 121: Scanning
After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program...
Page 122: Scanning To A Memory Device
• Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows. To use this feature, you must first set up WSD (Web Services for Devices) on the computer.
Page 123 1. Insert a memory card into your product's memory card slot or connect an external USB device to the port on the front of the product. 2. Place your original on the product for scanning. 3. Press the home button, if necessary. 4.
Page 124: Scanning To A Connected Computer
Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
Page 125 You see a screen like this: Note: Select OK to close the information screen, if necessary. 5. Select Select a computer and choose one of the following options: • If your computer is connected to your product over a network, select a connected computer from the displayed list.
Page 126: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 127: Scanning Using Web Services For Devices (Wsd) - Windows
You see a screen like this: 5. Press the OK button to select a destination. Note: You must register your product with Epson Connect to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary.
Page 128: Control Panel Scanning Options
4. Select Scan. You see a screen like this: 5. Select Computer (WSD). 6. Select a computer. 7. Press the start button to start scanning. Your product scans your original and saves the scanned file to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning.
Page 129: Changing Default Scan Job Settings
Start > All Programs or Programs > EPSON Software > Event Manager. • Mac: Open the Applications folder, click Epson Software, and select Event Manager. 2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary.
Page 130: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 131 You see an Epson Scan 2 window like this:...
Page 132: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 133 You see an Epson Scan 2 window like this:...
Page 134: Starting A Scan From A Smart Device
Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 135 You see this window:...
Page 136 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Select any of the additional settings that you want to use on the Main Settings tab.
Page 137: Additional Scanning Settings - Main Settings Tab
Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Rotate Rotates the original image clockwise to the desired angle before scanning it.
Page 138: Additional Scanning Settings - Advanced Settings Tab
Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Remove Background Removes the background of the originals.
Page 139: Saving Scanned Documents As A Searchable Pdf
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 140: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
Page 141: Scan Resolution Guidelines
Easy Photo Scan. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 142: Scanning Using Easy Photo Scan
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Easy Photo Scan. Select your product and click OK, if necessary. • Mac: Open the Applications folder, select Epson Software, and select Easy Photo Scan.
Page 143: Uploading Scanned Images To Facebook
5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click the icon, and enter the new filename. 6. To edit the scanned image, click the Edit icon and select one of the displayed options. Note: See the Easy Photo Scan help for additional information on image editing options.
Page 144 You see a window like this: Note: If you have already configured a Facebook account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images. 3.
Page 145: Uploading Scanned Images To Google Photos
10. Click Send to upload the images to your Facebook account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Google Photos You can configure a Google Photos account for use with Easy Photo Scan and upload your scanned images.
Page 146 You see a window like this: Note: If you have already configured a Google Photos account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account, click Login if necessary, and click Send to upload your images.
Page 147: Uploading Scanned Images To Evernote
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Evernote You can configure an Evernote account for use with Easy Photo Scan and upload your scanned images to it (Windows only).
Page 148 You see a window like this: Note: If you have already configured an Evernote account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Select a notebook from the Notebook list. Note: If you want to create a new notebook, you must create it directly in Evernote.
Page 149: Uploading Scanned Images To Sugarsync
8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to SugarSync You can configure a SugarSync account for use with Easy Photo Scan and upload your scanned images.
Page 150 You see a window like this: Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4.
Page 151: Uploading Scanned Images To A Web Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to a Web Folder You can upload your scanned images to a Web Folder (WebDAV) using Easy Photo Scan.
Page 152 You see a window like this: Note: If you have already configured a Web Folder account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your pictures. 3. Enter the Web Folder URL in the Address field. 4.
Page 153: Uploading Scanned Images To Email
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Uploading Scanned Images to Email You can save your scanned images to a local network folder and send them by email using Easy Photo Scan.
Page 154: Saving Scanned Images To A Folder
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Saving Scanned Images to a Folder You can save your scanned images to a local network folder using Easy Photo Scan.
Page 155: Epson Jpeg File Settings
Parent topic: Scanning to Online Destinations Using Easy Photo Scan Related references Epson JPEG File Settings Epson TIFF and Multi-TIFF File Settings Related tasks Scanning Using Easy Photo Scan Epson JPEG File Settings You can select from the following settings in the JPEG settings window in Easy Photo Scan.
Page 156 Note: The available settings may vary, depending on the operating system you are using. Setting Description Image Quality Options Specifies the compression level. The file size increases with higher quality. Encoding Specifies the encoding method. Standard: Images are rendered from the top to the bottom when displayed on a web browser.
Page 157: Epson Tiff And Multi-Tiff File Settings
Epson TIFF and Multi-TIFF File Settings You can select from the following settings in the TIFF settings window in Easy Photo Scan. Note: The available settings may vary, depending on the operating system you are using. Setting Description Byte Order Specifies the operating system where the scanned image will be used.
Page 158: Using Memory Cards With Your Product
Using Memory Cards with Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert a memory card into the memory card slot on your product as described here. 1.
Page 159: Memory Card Types
3. Insert your memory card into the slot, making sure the card is oriented correctly. Note: Do not force the card all the way into the slot. Insert it only until it meets resistance. The memory card access light flashes and then stays lit. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.
Page 160: Memory Card File Specifications
• SDXC (64 GB) • miniSD* (2 GB) • miniSDHC* (32 GB) • microSD* (2 GB) • microSDHC* (32 GB) • microSDXC* (64 GB) Parent topic: Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications. File format JPEG with the Exif version 2.31 standard taken with digital camera using DCF (Design rule for Camera File system) version 1.0 or 2.0...
Page 161 1. Raise the control panel. 2. Make sure the memory card access light is not flashing. 3. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility. Then right-click the name of your memory card (listed as a removable disk) and select Eject.
Page 162: Printing From A Memory Card
Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Photos Printing Photo Layouts from a Memory Card Printing ID Photos from a Memory Card Printing Photos with a Template Parent topic: Using Memory Cards with Your Product Viewing and Printing Photos...
Page 163 5. Select Print. You see a screen like this: 6. Do one of the following to select your photos: • Select the thumbnail images of the photos you want to print by pressing the + or – button. Each photo you select has a number on it to indicate the number of prints you selected. •...
Page 164 You see a screen like this: 9. Press the right or left arrow button to scroll through the photos you selected, if necessary. 10. If you need to edit a photo, press the reset button. You see an image like this: Note: Press the reset button again to switch between the Correction Off and Correction On settings.
Page 165: Memory Card Or External Usb Device Print Settings
Adjusts the cropping area. Press the arrow buttons to move the cropping area. Press the + or – button to change the frame size. Press the reset button to rotate the frame. Applies a sepia or monochrome filter to the photo. Lets you adjust brightness, sharpness, and saturation if necessary.
Page 166 Print settings Available Description options Paper Type Various paper Indicates the type of paper you have loaded; see the list of types paper types for copying (available options depend on the selected Paper Size setting) Paper Cassettes Cassette 1 Displays the paper settings for the cassettes Cassette 2 Cassette 1 >...
Page 167: Printing Photo Layouts From A Memory Card
Print settings Available Description options Print Info. on Camera Prints some Exif camera settings, such as shutter speed, f- Photos Settings ratio, or ISO sensitivity (if available) Camera Text Prints text that you added in your camera Note: Available on borderless photos in these sizes: 4 × 6 inches (102 ×...
Page 168 5. Select Layout Print. 6. Select one of the displayed layout options. You see a screen like this: 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Do one of the following to select your photos: •...
Page 169 • Press the OK button to enlarge a thumbnail image. To select an image for print, press the + or – button. Press the left or right arrow button to scroll through and select additional photos. • To select all photos or a group of photos, select the menu icon.
Page 170: Printing Id Photos From A Memory Card
13. For each image, press the + or – button to change the number of copies as necessary. 14. When you are ready to print, press the start button. Note: To cancel printing, press the stop button. Parent topic: Printing from a Memory Card Related tasks Printing Photos with a Template Printing ID Photos from a Memory Card...
Page 171 8. Press the right arrow button. You see a screen like this: 9. If you need to edit a photo, press the reset button. You see an image like this: Note: Press the reset button again to switch between the Correction Off and Correction On settings.
Page 172: Printing Photos With A Template
screen. With Correction Off selected, any corrections you make will only be applied to your printouts. Adjusts the cropping area. Press the arrow buttons to move the cropping area. Press the + or – button to change the frame size. Press the reset button to rotate the frame.
Page 173 You see a screen like this: 6. Select one of the displayed template options. You see a screen like this: 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Do one of the following: •...
Page 174: Transferring Photos On A Memory Card
• If you selected a multiple photo template, you see a screen like this: • To place photos in the template automatically, select Automatic Layout, select the photos you want to print, and select Preview and Print. • To place photos in the template manually, select the icon and follow the instructions on the LCD screen to select and place photos in your template.
Page 175: Setting Up File Sharing For Photo Transfers From Your Computer
Setting Up File Sharing for Photo Transfers from Your Computer Before you transfer photos from a computer to a memory card inserted into a memory card slot on your product, you may need to set up your product's file sharing settings. Caution: Remove the memory card before you change this setting or you may lose data from the memory card.
Page 176 Note: Do not transfer photos to and from a memory card while you are printing from the memory card. 1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3.
Page 177: Using An External Device With Your Product
Check your camera manual to see if it is compatible. Note: Epson cannot guarantee the compatibility of your camera. Some combinations of paper type, size, and layout may not be supported, depending on your camera and the product settings.
Page 178 2. Select Settings and press the OK button. 3. Select Camera Print Settings and press the OK button.
Page 179 4. Select Print Settings and press the OK button. 5. Select the paper and print settings you want to use. 6. When you are done, press the back button. 7. Select Photo Adjustments and press the OK button. 8. Select the photo adjustments you want to use. 9.
Page 180: Print Settings - Camera
Print Settings - Camera Photo Adjustments - Camera Parent topic: Printing from a Camera Print Settings - Camera Select these print settings options when printing photos from your camera. Print settings Available options Description Paper Size Various paper sizes Indicates the size of paper you have loaded Paper Type Various paper types Indicates the type of paper you have loaded;...
Page 181: Photo Adjustments - Camera
Print settings Available options Description Quality Draft Provides lower quality for draft printing Standard Provides good quality for most prints Best Provides the highest quality for important prints Date Does not print the date on which the photo was taken Prints the date on which the photo was taken Print Info.
Page 182: Connecting And Printing From A Camera
Photo Available options Description Adjustments settings Fix Photo Auto Optimizes the Fix Photo adjustments for specific types of photos; select the option that best matches your photo People content Landscape Night Scene P.I.M Uses your camera's PRINT Image Matching or Exif Print adjustments Fix Red-Eye Off - Current...
Page 183 1. Open the front cover. 2. Raise the control panel.
Page 184 3. Remove any memory cards from the product. 4. Load the paper you want to print on. 5. Connect the USB cable that came with your camera to the USB port on the front of your product. Note: You cannot use the USB port to transfer images from your camera to your computer. 6.
Page 185: Printing From A Camera Wirelessly
Parent topic: Printing from a Camera Printing from a Camera Wirelessly You can print photos from a digital camera using a wireless connection. Make sure your digital camera can connect to a network and is PictBridge compatible (DPS over IP). Note: You cannot use other printer functions or print from other devices while using PictBridge.
Page 186: Usb Device File Specifications
Connecting and Using a USB Flash Drive or External Device Before you connect your flash drive or external device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your drive. 1. Open the front cover.
Page 187 2. Raise the control panel. 3. Remove any memory cards from the product. 4. Load the paper you want to print on. 5. Insert your USB flash drive or the USB cable that came with your device into the USB port on the front of your product.
Page 188 Caution: Do not remove the USB device or turn off the product when the access light is flashing, or you may lose photos on the device. Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related tasks Viewing and Printing Photos From the LCD Screen...
Page 189: Printing Personalized Projects
• Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte 2. Insert a memory card or place a photo or drawing on the scanner glass. 3. Press the home button, if necessary.
Page 190 4. Select Various prints. 5. Select Coloring Book. 6. Select one of the following settings: • Scan an Original to print a design from an original placed facedown on the scanner glass, in the front right corner • Choose from the memory card to print a design from a memory card inserted in your product, then select a photo 7.
Page 191: Printing Calendar Pages
Printing Calendar Pages You can create and print a weekly or monthly calendar page. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size. 2.
Page 192: Printing Schedule Pages
10. When you are ready to print, press the start button. Note: To cancel printing, select the stop button. Parent topic: Printing Personalized Projects Related tasks Inserting a Memory Card Printing Schedule Pages You can create and print a monthly, weekly, or daily schedule page. 1.
Page 193: Printing Lined Paper, Graph Paper, And Music Sheets
7. Press the right arrow button. 8. If you selected Monthly, select the year and month, and select OK. 9. Press the + or – button to change the number of copies as necessary. 10. When you are ready to print, press the start button.
Page 194: Printing Personalized Note Paper
6. Select your paper and print settings as necessary. 7. Press the right arrow button. 8. Press the + or – button to change the number of copies as necessary. 9. When you are ready to print, press the start button. Note: To cancel printing, press the stop button.
Page 195 6. Select one of the layout options. Note: View the images for each option to preview the design layout. 7. Select your paper and print settings as necessary. 8. Press the right arrow button. 9. Select the photo you want to include in the background. 10.
Page 196: Printing On Cds/Dvds
Note: If you are using discs where the printable area extends to within 0.16 inch (4 mm) of the center hole, you may need to adjust the inner diameter setting using the control panel or Epson Print CD software.
Page 197: Removing A Printed Cd/Dvd
1. Burn your files, music, or video onto your disc before printing on it. 2. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instructions to load the disc. Caution: Do not turn off the product with a CD or DVD loaded in it.
Page 198: Placing A Cd/Dvd On The Scanner Glass
2. Insert the CD/DVD tray into the storage slot on the bottom of cassette 2. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used. Keep printed discs away from moisture and direct sunlight.
Page 199: Printing Photos From A Memory Card Onto A Cd/Dvd
You see this screen: 6. Select one of the options shown on the screen and press the OK button. If printing a test print on plain paper, press the OK button again. 7. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure.
Page 200 You see this screen: 5. Select one of the layout options and press the OK button. 6. Follow the instructions on the screen to select your photo or photos. 7. If necessary, adjust the inner and outer diameter of your CD as shown on the screen, and press the OK button.
Page 201: Printing A Jewel Case Insert From A Memory Card
9. When prompted to load a CD/DVD, you can select the option to view an animation of the loading procedure. Follow the on-screen instructions to load the disc. 10. When you are ready to print, press the start button. Note: To cancel printing, press the stop button.
Page 202: Printing On Cds/Dvds From A Computer
Loading Paper in Cassette 2 (Lower Cassette) Printing on CDs/DVDs from a Computer Before printing directly on CDs or DVDs from your computer, make sure you have set up your product as described on the Start Here sheet and installed the Epson Print CD software.
Page 203: Starting Epson Print Cd - Windows
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
Page 204: Printing Your Cd/Dvd Design - Windows
4. When you are ready to print on the disc, click the Print button on the screen. 5. Click Print. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 205: Starting Epson Print Cd - Mac
You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Open the Epson Print CD program in the Applications > Epson Software > Print CD folder on your Mac. You see a screen like this: 2.
Page 206: Printing Your Cd/Dvd Design - Mac
4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
Page 207: Replacing Ink Cartridges And Maintenance Boxes
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 208: Checking Cartridge And Maintenance Box Status - Windows
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select Print Supply Status Sheet. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or...
Page 209 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Page 210 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
Page 211: Checking Cartridge And Maintenance Box Status - Mac
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
Page 212: Purchase Epson Ink Cartridges And Maintenance Box
(Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 213: Removing And Installing Ink Cartridges
Yellow 302XL Photo Black 302XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Specifications Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
Page 214 2. Lift up the scanner unit until it clicks. 3. Make sure the print head is in the ink replacement position. You should be able to see the blue tabs on the ink cartridges. If you cannot see the tabs, close the scanner unit and repeat the previous steps.
Page 215 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Do not touch the flat white cable or translucent film inside the product.
Page 216 Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
Page 217 6. Remove the cap from the cartridge. Caution: Do not remove any other labels or seals, or the ink cartridge may leak or become unusable. 7. Insert the new cartridge into the holder and push it down until it clicks into place. Caution: Do not place the photo black ink cartridge (PB) into the black ink (BK) slot.
Page 218: Printing With Black Ink And Expended Color Cartridges
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink.
Page 219: Printing With Expended Color Cartridges - Control Panel
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 220: Printing With Expended Color Cartridges - Mac
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
Page 221 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 222: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 223 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. 3. Open the front cover and use it to slide out the lower paper cassette. 4.
Page 224 5. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover. 6. Grasp the maintenance box as shown and pull it out of its holder.
Page 225 Note: Do not tilt the used maintenance box or take it apart, and do not touch the areas shown here. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 226 9. Insert the maintenance box cover into the tabs on the product as shown and tighten the screw to secure the cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Page 227: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 228 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary. 3. Select Maintenance. You see a screen like this: 4. Select Print Head Nozzle Check. You see a screen like this: 5. Select Print.
Page 229: Checking The Nozzles Using A Computer Utility
The nozzle pattern prints. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O. •...
Page 230 1. Load a few sheets of plain paper in the product. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click •...
Page 231: Print Head Cleaning
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
Page 232: Cleaning The Print Head Using The Product Control Panel
Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the home button, if necessary.
Page 233: Cleaning The Print Head Using A Computer Utility
If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 6 hours without printing. Then run the nozzle check again and clean the print head again if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 234 1. Make sure there are no errors on the LCD screen, the CD/DVD tray is not inserted for printing, and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Do one of the following: •...
Page 235 If you don’t see any improvement after cleaning the print head up to 3 times, wait at least 6 hours without printing. Then run the nozzle check again and clean the print head again if necessary. If quality still does not improve, contact Epson. If quality still does not improve, contact Epson. Parent topic:...
Page 236: Aligning The Print Head Using The Product Control Panel
Related topics Replacing Ink Cartridges and Maintenance Boxes Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning.
Page 237: Cleaning The Paper Guide
7. Check the printed patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Vertical Alignment: For each set of patterns, select the number representing the pattern with the least amount of separation or overlap.
Page 238 You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Follow the on-screen instructions to clean the paper guide. 6. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related tasks Cleaning the Paper Rollers Cleaning the Print Head Path...
Page 239: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning the Paper Rollers Cleaning the Print Head Path Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and front cover when you are not using the product to protect it from dust.
Page 240 3. Disconnect any connected cables. 4. Remove the paper cassettes. 5. Place the product on its side as shown. Warning: Be careful not to trap your fingers under the product.
Page 241: Cleaning The Print Head Path
6. Use a soft, moist cloth to clean the cassette rollers shown here. Gently rotate the rollers to clean them completely. 7. Return the product to its normal position. Caution: Do not leave the product on its side for an extended period of time. Ink may leak. 8.
Page 242 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Lift up the scanner unit. 5. Using the flashlight, check the translucent film shown here for ink smears. Translucent film Print head rail (do not touch)
Page 243 Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to print. Do not wipe off the grease on the rail. 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture. Use it to lightly wipe ink off the translucent film.
Page 244: Transporting Your Product
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product or turning it upside down. Also avoid placing the product on its side for an extended period of time.
Page 245 3. Secure the ink cartridge holder to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
Page 246 9. Close all parts on the product as shown. 10. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product.
Page 247: Solving Problems
Solving Scanned Image Quality Problems Solving Memory Card Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 248: Product Status Messages
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x or 10.13.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Page 249 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
Page 250: Running A Product Check
Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Where to Get Help Related tasks Selecting the Paper Settings for Each Source - Control Panel Accessing the Web Config Utility Selecting Wireless Network Settings from the Control Panel Using WPS to Connect to a Network Printing a Network Status Sheet Connecting to a New Wi-Fi Router...
Page 251: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 252: Solving Setup Problems
1. Press the home button, if necessary. 2. Select Settings. 3. Scroll down and select Restore Default Settings. You see a screen like this: 4. Select one of these options: • Network Settings: Resets all network settings • All Except Network Settings: Resets all settings except for network settings •...
Page 253: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 254: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
Page 255: Network Software Cannot Find Product On A Network
• Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
Page 256: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 257: Cannot Print Over A Network
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. •...
Page 258: Cannot Scan Over A Network
Wi-Fi Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.
Page 259: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 260: Product Makes Noise, But Nothing Copies
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 261: Paper Jam Problems In The Paper Cassette
• Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. •...
Page 262 2. Remove both paper cassettes. 3. Carefully remove any jammed paper. 4. Make sure the paper is loaded under the edge guides. 5. Keep the cassettes flat as you insert them. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 263: Paper Jam Problems Inside The Product
Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here or on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Lift the scanner unit and remove any jammed paper inside.
Page 264 Caution: Do not touch the flat white cable or the metal bar inside your product. 3. Close the scanner unit.
Page 265: Paper Jam Problems In The Rear Cover
4. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Feeding Problems Paper Ejection Problems Paper Specifications Related topics Loading Paper...
Page 266: Paper Ejection Problems
3. Remove any jammed paper from inside the rear cover. 4. Reattach the rear cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Paper Ejection Problems...
Page 267: Nothing Prints
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...
Page 268: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 269 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Page 270: Solving Page Layout And Content Problems
3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Selecting the Paper Settings for Each Source - Control Panel Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Page 271: Too Many Copies Print
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac...
Page 272: Incorrect Margins On Printout
Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Page 273: Incorrect Characters Print
• Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.
Page 274: Incorrect Image Size Or Position
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
Page 275: Solving Print Quality Problems
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in Cassette 1 (Upper Cassette) Loading Paper in Cassette 2 (Lower Cassette) Aligning the Print Head Using the Product Control Panel Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Page 276: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 277: Faint Printout Or Printout Has Gaps
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Adjust the print quality in the product software. • Clean the paper path. •...
Page 278: Grainy Printout
• Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Adjust the print quality in the product software. •...
Page 279: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 280: Solving Scanning Problems
If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • Make sure Epson Scan 2 is selected as your scanning program.
Page 281: Scanning Is Slow
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 282: Solving Scanned Image Quality Problems
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
Page 283: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 284: Image Is Too Dark
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Page 285: Scanned Image Colors Do Not Match Original Colors
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 286: Cannot View Or Print Photos From A Memory Card Or Device
Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
Page 287: Uninstall Your Product Software
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 288: Uninstalling Product Software - Mac
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change. 6. Restart your computer, then see the Start Here sheet to re-install your software.
Page 289: Where To Get Help
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Page 290: Technical Specifications
To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads.
Page 291: Mac System Requirements
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 292: Printable Area Specifications
A5 (5.8 × 8.2 inches [148 × 210 mm]) A6 (4.1 × 5.8 inches [105 × 148 mm]) B5 (7.2 × 10.1 inches [182 × 257 mm]) Paper types Plain paper and paper distributed by Epson Thickness Plain paper: 0.003 (.08 mm) to 0.004 inch (.11 mm) Weight...
Page 293 Single sheets Top/bottom/left/right: 0.12 inch (3 mm) minimum Top reduced quality area: 1.61 inches (41 mm) minimum Bottom reduced quality area: 1.46 inches (37 mm) minimum Borderless Top reduced quality area: 1.73 inches (44 mm) minimum Bottom reduced quality area: 1.57 inches (40 mm) minimum...
Page 294 Envelopes Left/right: 0.12 inch (3 mm) minimum Top/Bottom: 0.20 inch (5 mm) minimum Left reduced quality area: 0.71 inch (18 mm) minimum Right reduced quality area: 1.61 inches (41 mm) minimum CD/DVD Minimum inner margin: 0.71 inch (18 mm) Inner reduced print quality area: 1.69 inch (43 mm)
Page 295: Scanning Specifications
1 bits per pixel external Light source Parent topic: Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 296: External Usb Device Specifications
The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge"...
Page 297: Memory Card Specifications
Note: CD-RW, DVD+R, DVD±R, DVD-RAM, and Blu-ray discs are not supported. MO drive 1.3 GB Note: Epson cannot guarantee the operation of externally connected devices. Use only USB devices with independent AC power sources. Parent topic: Technical Specifications Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter;...
Page 298: Dimension Specifications
Dimension Specifications Height Stored: 5.6 inches (142 mm) Printing: 5.6 inches (142 mm) Width Stored: 13.7 inches (349 mm) Printing: 13.7 inches (349 mm) Depth Stored: 13.4 inches (340 mm) Printing: 19.8 inches (503 mm) Weight 14.6 lb (6.6 kg) (without ink cartridges, power cord, or CD/DVD tray) Parent topic:...
Page 299: Environmental Specifications
Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n...
Page 300: Safety And Approvals Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 301: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 302 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 303: Ink Cartridge Safety Instructions
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Page 304: Wireless Connection Safety Instructions
Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
Page 305: Fcc Compliance Statement
Attn: Privacy Coordinator 3840 Kilroy Airport Way Long Beach, CA 90806-2469 Parent topic: Notices FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 306: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 307 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 308 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 309: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 310: Libtiff Software Acknowledgment
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 311: A Note Concerning Responsible Use Of Copyrighted Materials
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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